HELP DESK - CREATE TICKET

CREATE a ticket as stated above - use the 'contact us' link at the bottom of each page under 'more info'.


All threads must be approved before they appear and ad threads may take up to 3 days for approval. READ the rules for the Marketplace and you will see that info listed there.


Ad threads from 12 hrs ago are NOT going to be approved as yet. STOP re-posting the threads over and over - it will slow down rather than speed up approval. Patience is the key.


kay

I found it quickly.


Click on your user name and from the drop down click on 'find more posts by'....and you'll find it.

Sounds like you missed reading the WSO rules...clearly states 72 hrs to approval. Approvals are on business days - not weekends. Patience. Admin will contact you when they have reviewed the WSO.

https://www.warriorforum.com/warrior...l#post11639091


Is that the ad you are asking about? It's live in classified section.

If an offer is deemed to be unsuitable for a WSO (unique product created by the seller and offered at a special price, for example) - admin will put that offer in the classified section instead.


In this particular case - the income 'prediction' would keep it out of the WSO section (my educated guess). As for why you still see 'pending' - no idea.


I thought sellers were contacted when ads were approved or moved - but maybe that's a change I missed, too.

Shawn - sent you a PM with contact info that should help

keesboer -


Your new thread was moved to the SEO section by a moderator.



https://www.warriorforum.com/search-...-searches.html



To find your own posts here...click on your user name or on 'user cp' above and click on ' all posts by'... learn to navigate the forum by exploring the "UserCP'.


All posts are moderated before they 'go live' so the delay may have been confusing to you.

Find the receipt where you paid for it and try to get a contact from there. The forum does not keep a record of individual purchases. You could also contact the seller through his profile here or post in the sales thread you purchased from and ask him to contact you.

If you would stop posting long enough to READ THE FORUM RULES you would know all ad threads must be approved before they are visible to members here.


It can take 2-3 days - or more on occasion. You placed the ad TODAY so you'll need to wait for approval. Perhaps use the time to read the rules of the marketplace and of the forum discussion sections.

We don't delete accts on demand. However, when you stop logging in to the acct it will quickly 'disappear' as new posts/threads push it down in the archives.


Your previous posts were in 2017 and those threads are CLOSED to new posts. Had you not logged in today, unlikely anyone would have seen those old posts.

You joined TODAY - you placed two ads TODAY


Seems you did not read the WSO Marketplace rules that tell you how ads are approved - and what the time line is.

IF you purchased a product that was featured in a paid ad thread here (such as a WSO) - first you post in the thread you bought from.

You can report that seller/thread using the 'red triangle' if someone is selling here and not honoring the guarantee they made on this forum. Since you have not posted here since 2018 - no one knows what seller or product you are referring to.

If you report the seller you need to prove you purchased, when you purchased, etc - so that Admin can verify there was a guarantee and that the product was sold on this forum.

Hi Chris - The approval process has changed quite a bit in recent years.


The rules say 72 hrs to approval - but it's sometimes longer than that. Approvals are not 24/7 as they used to be - but weekdays only - and support tickets don't seem to be answered at times. I don't understand it, but it happens.


I'm a moderator but don't work with the marketplace approvals...I can see your post is listed as 'paid, waiting for moderation' so I would assume you'll get approval at beginning of the week.


kay

I already sent. Have a problem to post in my blog, return an 403 error... =(

Hi there,

I have created a Live webinar for launch as an WSO,, and also a classified ad,, last monday and paid for both ! the Live webinar is on tuesday the 30th Novenber, with which i thought was Plenty of time to spare to collect plenty of registrations to put on the webinar Live for the warrior forum community , as it would be one of the most beneficial and very educational for them, i am still waiting for them to go live.... they are Both still in the waiting for moderation section Please jay hastings was supposed to be doing this Free Webinar for ,,,, so it looks like i won't even be getting the Weekend Eyeball on it !!

can Someone Please Please Help Me ! I have been a Warrior Forum Advocate for years I could really do with this sorted before the weekend Please , i have emailed Kay King and Enzo,, but no reply,, regards M!

If you READ the WSO rules you know ad threads are not 'instantly approved' - they can take several days before they go 'live'.



YOUR WSO will not work as it is...this is how it looks:



Did you copy/paste from Word or other html doc? The forum is in bbcode so you need to use the forum advanced editor perhaps. If your WSO were approved as it is it would not work well.

I am going in circles with some basic problem at my account...Created new ticket SZKA-2393-IYIL but need someone to really help.

My warrior for hire page mistakenly listed as a WSO on my offers and I can not edit it. Also need direction to open my other offer which is a WSO - how do I repay for this WSO to reopen.

WSO's now run for one year and then must be re-submitted. The one you are asking about is closed and many years old.

I see your 'for hire' and it seems to be active so not sure what problem there is. You posted in it today so it appears to be working.


Admin (Enzo) manages the Marketplace but may be a day or two for answers as it's a weekend.

You submit it as a new WSO - if you have testimonials in the old thread you can use those as part of the sales page or add a second post to your WSO for reviews/testimonials.



There may be another way to renew a WSO - but if so I don't know what it is. Enzo (admin) handles that so might ask him about it.

Forum has been down all day and just began working properly


Help desk and ads are not often handled on weekend days so anything submitted over a weekend waits till the next business day. However, we are in a holiday week so not sure what the timeline will be this week.

Don't mean to be rude - I know it's frustrating when you want answers and have to wait... but I doubt much will be processed til after the holiday. I could be wrong but usually this is a slow time of year on the forum.

You are asking the same questions again - that Enzo answered directly above....and in the ticket to you as well. You cannot 'repay and keep them open'. I expect Enzo will post more about this 'update' at the beginning of the new year as it will affect other forum members as well.

.

How do you know if your post is approved or not?

You will either see the post on the forum - or get a PM saying it was not approved.

Hi,

I have been told my WSO needs revising before it is approved as it's "Not a WSO". Not being able to edit it (I can't offer at a different price), I would like a refund of the $179 I paid. However the helpdesk seems to be having some technical issues, so I am asking here where to go?

Many thanks

The threads below may answer your questions to some extent.


Enzo (admin) manages the Marketplace. You can PM him with questions. First, you might check the threads below - all WSO's must be in compliance.


https://www.warriorforum.com/main-in...e-vendors.html

https://www.warriorforum.com/main-in...oderation.html

Hi, Marcel here from the Netherlands,
Why is it so difficult to get in touch with your helpdesk?

Last Friday On April 29th I paid $20,00 for the publication of my offer but is still "in moderation"
Therefore I sent 2 tickets for an update but I did not receive any confirmation that my submitted ticket has been received and did not get a reaction.

Regards,
Marcel van de Kerkhof

The above is from classified rules listed here:


https://www.warriorforum.com/warrior...ion-rules.html


Sending multiple help desk queries does not speed up the process - those are not answered on weekends. Also, when your first post on the forum is an ad, it may take a bit longer. Please be patient and admin will contact you.

Dan - Don't know what the problem is - but have called it to Enzo's attention so hopefully you'll hear from him soon.


I linked to the rules because they are not the same as they were a few years ago but I'm sure you know them.

For some reason, every thread that I create isn't posting. Am I being blocked? I've posted two threads in the last hour and they're not showing up anywhere. Is there a block on my account?

Hello,

I've submitted two support request tickets through the help desk and still have not received resolution.

My thread:

https://www.warriorforum.com/warrior...ust-197-a.html

Has been approved but it is not visible in the 'Warriors For Hire' forum.

Could someone please check on this for me?

It's going on two weeks since the thread has been paid for and approved.

Thanks,

-Claude Williams

I created a job posting under the Wanted - Members looking to hire someone.
I paid the $5.
Did my post work?
I don't see it in the forum yet.

Hey!

We have been trying to contact the Warrior forum all the possible way with no luck so far. We need the invoice on our company details ASAP for the membership we paid last month on 15th of September.
Can you please create and send us the invoice?
Here is our email - traffic@wallester.com

Here are our details:

Wallester AS
F. R. Kreutzwaldi 4
Tallinn, 10120
Estonia
VAT EE101933911
Reg. â„-: 11812882

Thanks a lot for your assistance!

I have submitted ticket to change username to NitinSingh but drop down option is not working on ticket submit form.

Why is my WSO thread on warriors for hire deleted?

(mod edit to remove link)

Hi. I've read the rules.
Creating a theme in Other websites products and service
A payment window appears. But the button is not pressed.

I want to cancel my subscription to war room please.

Can I sell a website on WarriorForum? If so, where? Thanks.

Trying to edit my modern wso, want to add some text/reviews, but when I try to edit it and preview it shows everything incorrectly, no how it was before, missing colors, fonts ,size different... tried thrue source code, same issues. Seems I can't edit my wso.

how do I contact anyone from here?? I went to contact and it goes to freelancer.com ,

I have participated in the warrior forum according to their rules, I have posted a thread about a console error, but my thread was deleted and my replies were also deleted from everywhere, how to contact moderator to understand this?

I'm trying to cancel my Warrior Forum account but won't let me create a support ticket. Please help.
PJW

Please Sir, I find it difficult to create an offer.
What do I do first?

There is no department selection to warrior forum, or i do something wrong.

I saw yet that i have 6 postings so i can make threads. So that support thing with department or whatever is not needed. Now (or tommorrow) first time to put some questions. And then i shall see what to do or not to do.

If My WSO is not approved, then warriorforum will refund my money?
Thanks