WSO Pending Moderation - Since 2 weeks

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Hi Guys, I am a newbie here and find that WSO is pending moderation since 2 weeks, Is this normal?
I have already modernised the WSO, paid 20 USD and mailed the support team - yet I haven't recieved any response.
Great if you guys can guide me on a possible turaround.

Regards
Sneha
#moderation #pending #sine #weeks #wso
  • Profile picture of the author Intracon
    Same here. No answer for almost two weeks
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  • Profile picture of the author Frank Donovan
    Originally Posted by DigitalDuck View Post

    Hi Guys, I am a newbie here and find that WSO is pending moderation since 2 weeks, Is this normal?
    I have already modernised the WSO, paid 20 USD and mailed the support team - yet I haven't recieved any response.
    Great if you guys can guide me on a possible turaround.

    Regards
    Sneha
    You'll probably be getting a separate response from the Admin team, but while you're waiting I'll point out that your location is falsely listed as the USA. You'll need to change that to comply with forum rules.

    Also, your outstanding WSO proposal is not formatted correctly. Please refer to the section in the guidelines about publishing a WSO:

    https://www.warriorforum.com/warrior...uncements.html
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    • Profile picture of the author SeoNerd
      Originally Posted by Frank Donovan View Post

      You'll probably be getting a separate response from the Admin team, but while you're waiting I'll point out that your location is falsely listed as the USA. You'll need to change that to comply with forum rules.

      Also, your outstanding WSO proposal is not formatted correctly. Please refer to the section in the guidelines about publishing a WSO:

      https://www.warriorforum.com/warrior...uncements.html
      Hi, Mr. Donovan, I made changes to my WSO as soon as I read this thread, added a buy button straight away, however I still can't pay. WF payments is down, I can also see that payment to the War-Room is also down or it's just me?

      Can you please check your Messages please. Or reply here?

      Thank you.
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      • Profile picture of the author Frank Donovan
        Originally Posted by SeoNerd View Post

        Hi, Mr. Donovan, I made changes to my WSO as soon as I read this thread, added a buy button straight away, however I still can't pay. WF payments is down, I can also see that payment to the War-Room is also down or it's just me?

        Can you please check your Messages please. Or reply here?

        Thank you.
        I received your PM and have forwarded it to the forum admin.
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  • Profile picture of the author Gustaf
    I'm having the same issue - my WSO listing shows a "Live" status with the note: Revision Waiting for Moderation.
    But in reality, it doesn't appear in the main WSO section: https://www.warriorforum.com/warrior-special-offers/
    or in the SEO category it's supposed to belong to: https://www.warriorforum.com/warrior...ategories/seo/

    Support hasn't replied for 6 days. What's going on here, and is there anyone who can help me with this?
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    • Profile picture of the author Frank Donovan
      Originally Posted by Gustaf View Post

      I'm having the same issue - my WSO listing shows a "Live" status with the note: Revision Waiting for Moderation.
      But in reality, it doesn't appear in the main WSO section:
      Your WSO is live in the WSO section - but it has been temporarily closed. To reactivate, you'll need to provide a clickable buy button or link as per the WSO listing rules.
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      • Profile picture of the author Gustaf
        Originally Posted by Frank Donovan View Post

        Your WSO is live in the WSO section - but it has been temporarily closed. To reactivate, you'll need to provide a clickable buy button or link as per the WSO listing rules.

        Why wasn't I informed about this, and why do I have to come here to find out?

        Ok, what exactly is this "autogenerated button image URL for your product"? I can't figure out where that is on the listing.

        I already have a visible "Buy Now" button and a link to the service: https://i.ibb.co/0VMk6wPj/button.jpg

        What other button do you need from me?
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        • Profile picture of the author Frank Donovan
          Originally Posted by Gustaf View Post

          Why wasn't I informed about this, and why do I have to come here to find out?

          Ok, what exactly is this "autogenerated button image URL for your product"? I can't figure out where that is on the listing.

          I already have a visible "Buy Now" button and a link to the service: https://i.ibb.co/0VMk6wPj/button.jpg

          What other button do you need from me?
          From the WSO guidelines:

          Buy buttons
          Sellers are required to have a buy or CTA button that will take a user to the checkout or opt-in page. Checkout links that lead users to a landing page are not allowed.

          If a seller is offering free services (e.g. consultation, free webinar, etc), provide a direct opt-in page for your buyer. You might also need to state the price of your intended sell-up price, and admins have the right to review as needed.

          Checkout links should look distinct, clear, and easy to see.
          Currently, there is no clickable buy link in your WSO. I don't know where that link you provided leads to, but it's not showing on your WSO page.

          EDITED TO ADD: Gustav, it appears that your WSO shows a buy button when viewed in "modern view". I was seeing it in the classic view, as many other members will be.

          It's not an ideal situation, obviously, but it may be an issue for the technical staff to address. For the time being, I have reopened your WSO.
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          • Profile picture of the author Gustaf
            Originally Posted by Frank Donovan View Post

            From the WSO guidelines:



            Currently, there is no clickable buy link in your WSO. I don't know where that link you provided leads to, but it's not showing on your WSO page.

            EDITED TO ADD: Gustav, it appears that your WSO shows a buy button when viewed in "modern view". I was seeing it in the classic view, as many other members will be.

            It's not an ideal situation, obviously, but it may be an issue for the technical staff to address. For the time being, I have reopened your WSO.
            Now I have even more questions than before.

            Once again - please open my screenshot: https://i.ibb.co/0VMk6wPj/button.jpg and confirm that the "Buy Now" button is clearly visible there. I don't understand why I would need to upload it again. It's the standard button, just like on all other WSO listings.

            And yes - it's clickable and leads directly to the service page.

            So why are you saying: "Currently, there is no clickable buy link in your WSO"?

            Also, you wrote: "For the time being, I have reopened your WSO."
            But in reality, my listing still has the same status as before, and it's still not showing up in either the category or the main WSO section.
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            • Profile picture of the author Frank Donovan
              Originally Posted by Gustaf View Post

              Once again - please open my screenshot: https://i.ibb.co/0VMk6wPj/button.jpg and confirm that the "Buy Now" button is clearly visible there. I don't understand why I would need to upload it again. It's the standard button, just like on all other WSO listings.
              And yes - it's clickable and leads directly to the service page.
              So why are you saying: "Currently, there is no clickable buy link in your WSO"?
              Also, you wrote: "For the time being, I have reopened your WSO."
              But in reality, my listing still has the same status as before, and it's still not showing up in either the category or the main WSO section.
              As I wrote in my previous post, there's an issue between what's visible in classic view compared to what can be seen in modern view. In the modern view, I can see a clickable buy button in your WSO (just like in your screenshot), but there isn't one when seen in the classic view.

              But in both classic and modern view, your WSO is showing up in the main WSO section. Obviously, it's not going to appear in any discussion area, as it's confined to the marketplace, like all WSOs.
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              • Profile picture of the author Gustaf
                Thank you for the clarification. Could you please tell me exactly where the "Buy" button is supposed to appear in the classic view? Can you provide a link to an example listing in the classic view where this button is present?
                Are there any specific size requirements for this button in pixels?

                >" ...your WSO is showing up in the main WSO section".
                - No, that is not the case. My listing still does not appear either in the main WSO section: https://www.warriorforum.com/warrior-special-offers/
                or in the category: https://www.warriorforum.com/warrior...ategories/seo/

                Please verify this yourself.


                Originally Posted by Frank Donovan View Post

                As I wrote in my previous post, there's an issue between what's visible in classic view compared to what can be seen in modern view. In the modern view, I can see a clickable buy button in your WSO (just like in your screenshot), but there isn't one when seen in the classic view.

                But in both classic and modern view, your WSO is showing up in the main WSO section. Obviously, it's not going to appear in any discussion area, as it's confined to the marketplace, like all WSOs.
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                • Profile picture of the author Frank Donovan
                  Originally Posted by Gustaf View Post

                  >" ...your WSO is showing up in the main WSO section".
                  - No, that is not the case. My listing still does not appear either in the main WSO section: https://www.warriorforum.com/warrior-special-offers/
                  or in the category: https://www.warriorforum.com/warrior...ategories/seo/

                  Please verify this yourself.
                  I have verified it. I can see your WSO live - it's currently the fourth one from the top on the first page: https://www.warriorforum.com/warrior-special-offers/

                  I don't know what to tell you about the categories listing. Until now, I wasn't even aware that sub-section existed.

                  The classic view should mirror the modern view for WSOs, but that doesn't seem to be happening at the moment. I will bring this to the attention of the admins.
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                  • Profile picture of the author Gustaf
                    Originally Posted by Frank Donovan View Post

                    I have verified it. I can see your WSO live - it's currently the fourth one from the top on the first page: https://www.warriorforum.com/warrior-special-offers/

                    I don't know what to tell you about the categories listing. Until now, I wasn't even aware that sub-section existed.

                    The classic view should mirror the modern view for WSOs, but that doesn't seem to be happening at the moment. I will bring this to the attention of the admins.
                    I don't know how you're seeing it, but here's my screenshot from a private browser: https://i.ibb.co/hxNFypn5/screencapt...5-06-29-19.png
                    As you can see, my listing is not there. It's also missing from the SEO category.

                    And my questions about the button still remain unanswered.

                    What's going on over there? Your support is still silent - 0 replies in 10 days.
                    Who on your team is actually qualified to resolve these issues?
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                    • Profile picture of the author Frank Donovan
                      Originally Posted by Gustaf View Post

                      I don't know how you're seeing it, but here's my screenshot from a private browser: https://i.ibb.co/hxNFypn5/screencapt...5-06-29-19.png
                      As you can see, my listing is not there. It's also missing from the SEO category.

                      And my questions about the button still remain unanswered.

                      What's going on over there? Your support is still silent - 0 replies in 10 days.
                      Who on your team is actually qualified to resolve these issues?
                      OK. I've tried to help. I can see your WSO live in the WSO section, but apparently you can't. Just so you know, there's a limit to what the voluntary member mods here can do. All technical issues have to go through the forum's admin.

                      I understand your frustration. WSOs should be equally viewable in both classic and modern view. Formatting should be a straightforward process. The Help Desk should be responsive. I'm not here to make excuses.

                      I've reported this particular matter to the admin. In mitigation, there's been a recent change of admin personnel, but again, I'm not offering excuses.
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                      • Profile picture of the author Gustaf
                        I understand that you're not part of the forum support team. I have no complaints against you. Thank you for clarifying things.

                        Regarding the button - what size should it be? Could you show me any example of an ad where it's used?

                        It would be much easier for me to upload the button, and that might help move things forward.


                        Originally Posted by Frank Donovan View Post

                        OK. I've tried to help. I can see your WSO live in the WSO section, but apparently you can't. Just so you know, there's a limit to what the voluntary member mods here can do. All technical issues have to go through the forum's admin.

                        I understand your frustration. WSOs should be equally viewable in both classic and modern view. Formatting should be a straightforward process. The Help Desk should be responsive. I'm not here to make excuses.

                        I've reported this particular matter to the admin. In mitigation, there's been a recent change of admin personnel, but again, I'm not offering excuses.
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                        • Profile picture of the author Frank Donovan
                          Originally Posted by Gustaf View Post

                          Regarding the button - what size should it be? Could you show me any example of an ad where it's used?

                          It would be much easier for me to upload the button, and that might help move things forward.
                          Gustaf, there's no size requirement. The rule states only that a clickable buy link should be provided. If you browse the WSO section in classic view (you can switch views via the drop-down menu under your user name in the top black toolbar), you'll see that they all have clickable links. Your existing sales page with the buy button should have been viewable in classic view, but that's the issue I've reported to the admin.
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  • Profile picture of the author George Sepich
    can we get an actual admin to address the issues here in this thread? That is only fair, since I am having similar issues as Gustaf. Warriors demand more respect than what is being given to the very people that make money for WF. Frank you have been kind and helpful, but let's get a real admin in this thread. And anyone having issues with there WSO like above, me included, should have there WSO fixed for everyone to see and bumped up at no charge. If this forum is taking money and not delivering that amounts to fraud.
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  • Profile picture of the author Ged3
    Hi Members,

    I am creating my first WSO and wanted to create a warrior payments button. Is this the best option and if so can anyone let me know how I create it please.
    I can see it may be difficult through what I have read in this thread.

    Kind Regards
    Ged
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  • Profile picture of the author George Sepich
    I would not run a WSO until an Admin has the courtesy to address all the problems mentioned in this thread. The forum code for the WSO does not work properly, many WSO's do not show up in the marketplace, only in their own url, so nobody but a mod seems to even see them.
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    • Profile picture of the author SeoNerd
      Originally Posted by George Sepich View Post

      I would not run a WSO until an Admin has the courtesy to address all the problems mentioned in this thread. The forum code for the WSO does not work properly, many WSO's do not show up in the marketplace, only in their own url, so nobody but a mod seems to even see them.
      The forum code just worked for me or it's just me asking Chatgpt to write the BB Code
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  • Profile picture of the author Ged3
    George,
    thank you for your answer - that is much appreciated - and will save me a lot of time and uncertainty.
    Kind Regards
    Ged
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  • Profile picture of the author George Sepich
    WF payments should be down. This forum owes a lot of people refunds. And Admin has yet to come into this thread. Corporate owners do not care as you can see. Allen Says never would have let this happen.
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  • Profile picture of the author George Sepich
    It is so funny that this section is called Warrior Forum Help, what a joke
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