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We're improving Warrior Forum infrastructure

by Alaister
68 replies
  • NEWS
    • |
Thank you very much for all your feedback and suggestions. We have been inundated with emails and messages and are going through all of them. Make sure you guys keep it coming. They are gold. We love hearing all your ideas and suggestions.

A lot of you have talked about the database and time out issues. As a start, we are doing a complete infrastructure overhaul and have a dedicated development operations team working on improving the performance of the site. It will take the team a bit of time to get into the site and implement all the improvements but we've made this a priority.

In the next couple of weeks you should see:
- Better load times
- Fewer timeout
- Overall better performance on the site


Thanks again for all your suggestions, make sure you keep them coming!

Thanks
Alaister


[UPDDATE - 6th May 2014]
We've successfully moved the Warrior Forum servers over to Amazon AWS.
This has improved load time, overall stability and site performance. We shouldn't experience any more database timeouts.
#forum #improving #infrastructure #warrior
  • Profile picture of the author Joshua Rigley
    Banned
    That's awesome, Alaister. It'll be great to be able to visit the site without it taking forever to load, or just randomly timing out at the most inconvenient time possible. :p
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    • Profile picture of the author Alaister
      Originally Posted by Joshua Rigley View Post

      That's awesome, Alaister. It'll be great to be able to visit the site without it taking forever to load, or just randomly timing out at the most inconvenient time possible. :p
      Yeh it'll improve everyone's experience

      p.s. I know you've sent me an email. I will be getting to it.
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      • Profile picture of the author Daniel Evans
        That's definitely a great start!

        We'll be leaps forward already eliminating the server-side issues.
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        • Profile picture of the author Alaister
          Of course, just after I posted this the servers had to go down! The irony.

          We've put a whole team on getting the infrastructure upgraded as a priority. We'll be moving it all to Amazon AWS where we host the main Freelancer site.

          Please bear with us as we wrangle the beast and get it moved across!

          Thanks
          Alaister
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          • Profile picture of the author Dennis Gaskill
            Originally Posted by Alaister View Post

            Of course, just after I posted this the servers had to go down! The irony.
            Welcome to the jungle, Alaister.
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            Just when you think you've got it all figured out, someone changes the rules.

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  • Profile picture of the author E. Brian Rose
    Welcome to the forum, Alaister! I am looking forward to seeing more of you and your team. You guys picked up a nice community this week! Congrats!
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    • Profile picture of the author Alaister
      Originally Posted by E. Brian Rose View Post

      Welcome to the forum, Alaister! I am looking forward to seeing more of you and your team. You guys picked up a nice community this week! Congrats!
      Thanks for the welcome EBR.

      I look forward to connect with you.
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    • Profile picture of the author WillR
      Originally Posted by E. Brian Rose View Post

      Welcome to the forum, Alaister!
      Seems he has been here two years longer than you! ;-) lol

      Join date 2008. Where have you been hiding Alaister?
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      • Profile picture of the author Alaister
        Originally Posted by WillR View Post

        Seems he has been here two years longer than you! ;-) lol

        Join date 2008. Where have you been hiding Alaister?
        hahaha yeh just been around, soaking in all the great information here. I've personally learnt a lot. Warrior Forum is like my Internet marketing MBA :p
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  • Profile picture of the author phptechie
    @Alaister

    Glad you acquired Warrior Forum , I would appreciate & also I expect things get smoother than what it was before.
    I have been a member in Warrior forum since 3 - 4 yrs & always loved this community for their support & innovations , hope you would maintain that too.

    Last week few times when I tried to access the site , the home page was loading fine , but the rest of the inner pages timed out , was not accessible .

    Hope these type of performance issues will be sorted out :-)

    I wish you all the best again.
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  • Profile picture of the author C G
    Welcome Alaister

    Looking forward for the server improvements.

    Cheers,

    C.G.
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  • Profile picture of the author Chris Chicas
    I'm looking forward to seeing what new opportunities lie ahead... with WF and Freelancer.
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  • Profile picture of the author adidam
    Increase PM size and add one quality to forum
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  • Profile picture of the author miguelaraujoseo
    this forum is the best
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  • Profile picture of the author TheGraphicsGuy
    Welcome aboard Alaister..

    I am really excited
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  • Profile picture of the author themubeen
    one Suggestion. Why not to sync Warrior reviews to Freelancer reviews. Means if someone leave good feedback/review here then it also shows to freelancer.
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  • Profile picture of the author focusedlife
    Congrats on the grab and for making the war room payment good for life, lol.

    Any advertisement fee changes, like for banner ads..hint hint?

    Thanks for the updates.

    Regards

    Los
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  • Profile picture of the author w13
    Thanks for making a good start improvement .
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  • Profile picture of the author Martin Avis
    Suggestion:

    One of the long-term problems we have on the WF is with people who post to really old threads, bumping them back to life.

    This is a problem because it often leads to a reopening of a several-year-old discussion that is no longer relevant and wastes time and effort for those who, in good faith, continue to post in the reawakened thread.

    There are two solutions that spring to mind:

    1. Prevent threads that began more than 'x' months ago from being bumpable.

    2. Change the forum software so that it displays the date of first post alongside the thread title.

    Martin
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    • Profile picture of the author Lewis T
      Originally Posted by Martin Avis View Post

      Suggestion:

      One of the long-term problems we have on the WF is with people who post to really old threads, bumping them back to life.

      This is a problem because it often leads to a reopening of a several-year-old discussion that is no longer relevant and wastes time and effort for those who, in good faith, continue to post in the reawakened thread.

      There are two solutions that spring to mind:

      1. Prevent threads that began more than 'x' months ago from being bumpable.

      2. Change the forum software so that it displays the date of first post alongside the thread title.

      Martin
      Well, generally those who do that aren't aware it's a dated post. You could just prompt a verification message stating that it's dated and ask if they want to submit the message. I don't think restrictions should be applied to any thread just because it's dated - some threads continue to be dated and alive after a few months so that wouldn't work either unless you applied other variables such as the last post.
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      • Profile picture of the author yukon
        Banned
        Originally Posted by Lewis T View Post

        Well, generally those who do that aren't aware it's a dated post.
        That's not usually true when it comes to spammers with 3 post counts bumping 2010 threads in order to drop backlinks. I've put a band-aid on that specific spam on the SEO sub-forum, either it's helped or the spammers got bored & moved on because I'm not seeing the massive bumps we had a couple of weeks ago.

        I would still appreciate If old threads are automatically locked after approx. 1.5 years & possibly still allowing Mods the option to unlock a thread If necessary.

        ************************************************** *******

        OP, I would appreciate If someone would put a stop to forum SEO backlink blast being sold here on Warrior Forum. It's counterproductive allowing link blast to be sold while Mods are busy cleaning up the same type of mess on the free forums.
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  • Profile picture of the author kashif nazeer
    Great news actually. But I have one problem with my account now. I am unable to delete any message from my sent items or inbox and it is full now. Is it something happens after you made changes in forum?
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    • Profile picture of the author Alaister
      Originally Posted by kashif nazeer View Post

      Great news actually. But I have one problem with my account now. I am unable to delete any message from my sent items or inbox and it is full now. Is it something happens after you made changes in forum?
      Hi Kashnif,

      This would have nothing to do with any changes we've made. Would you be able to submit a help ticket here and we'll be able to help you out.

      Warrior Forum Support

      Thanks
      Alaister
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      • Profile picture of the author Alaister
        Hi Warriors!

        We've removed the list of users online at the bottom of the Warrior Forum homepage. We've already seen improvements to the download time which is great.

        We still show the number of people online split between members and guests but we no longer list every single username.
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  • Profile picture of the author tomyeto
    I have problems, I received notification from email that someone has replied on my post and send me pm, but it does not come out on the forum..any where can i contact?
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  • Profile picture of the author barbling
    Wonderful news. I just saw that you have a new FB page for the WF at https://www.facebook.com/officialwarriorforum . Shared that my network on FB.

    I have very fond memories of Freelancer.com back when it was a magazine and when I was teaching recruiters/HR how to source online in 1999. Ah, memories.

    The main thing I would like to see for the WF nowadays is simply troll-control. Several of my colleagues choose not to post their sales on the WF because of that.

    Oh, and a Boomers section. For us venerably well-seasoned, cane-raisin' Jedi, see.
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  • Profile picture of the author olubaba
    Congrats on your buy. I believe one of the core secrets of success of Allen with WF is simply focusing on giving...always how to help Warriors. It should be your central focus moving forward.

    If it guides you, taking the Warrior Forum to a greater height and recouping your investment will come naturally.
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    • Profile picture of the author Alaister
      Originally Posted by olubaba View Post

      Congrats on your buy. I believe one of the core secrets of success of Allen with WF is simply focusing on giving...always how to help Warriors. It should be your central focus moving forward.

      If it guides you, taking the Warrior Forum to a greater height and recouping your investment will come naturally.
      Thanks for your feedback. That's a great point and what we intend to do.
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  • Profile picture of the author jex1
    One thing that FRUSTRATES me here is the "find all user's threads" doesn't work properly - it just displays the threads the user has posted in, a bit like "find all users posts" except not as specific. Which is annoying if you are trying to find all of the threads that the user has STARTED/ is the OP of.

    I am guessing an admin broke this search function because it works properly on every other vbulletin site I use!
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    • Profile picture of the author Alaister
      Originally Posted by jex1 View Post

      One thing that FRUSTRATES me here is the "find all user's threads" doesn't work properly - it just displays the threads the user has posted in, a bit like "find all users posts" except not as specific. Which is annoying if you are trying to find all of the threads that the user has STARTED/ is the OP of.

      I am guessing an admin broke this search function because it works properly on every other vbulletin site I use!
      Thanks for this. I'll take a look at this and see if what is going on there.
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  • Profile picture of the author vikash_kumar
    Hi Alaister,
    I wish to bring your notice to Skype icons, which were actually working in the left side profile under "Social Networking" box. However, these days if someone have an earlier configured Skype connection, It will take you to a box, stating a 403 error.

    It was a great tool of connection when it comes to easy communication for Warriors who want to know more about a service product in WSO product or Services.

    I will request you to get it working back as soon as possible.

    Thanks,
    Vikash
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  • Profile picture of the author MikeyLightning
    Looking forward to this. Hope uptimes increase as well. Can be very stressful during a launch. Congrats on the forum acquisition. Best of luck to you and your team.
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  • Profile picture of the author ppcmanager
    I did noticed improvement in Site load time since past couple of days. Removing the names of online users was also a smart move as it didn't really served any purpose.
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  • Profile picture of the author DireStraits
    [DELETED]
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    • Profile picture of the author Alaister
      Hi everyone,

      We've successfully moved the Warrior Forum servers over to Amazon AWS.
      This has improved load time, overall stability and site performance. We shouldn't experience any more database timeouts.
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      • Profile picture of the author Kay King
        ....but search is still disabled. Will that be fixed soon?

        Kay
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  • Profile picture of the author nettiapina
    I guess this explains the gateway timeouts I've been getting on Chrome. Thanks for the good work, the site seems to work well on other browsers!
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    What's your excuse?
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    • Profile picture of the author DireStraits
      Yep.

      A pretty consistent, obvious and substantial increase in speed from here.

      It's difficult to convey how infuriating a sluggish, strained site can be.

      Sod's law, I guess, but it sends shudders down my spine to think of the number of times I've been caught out by timeouts and internal servers errors after having got stupidly carried away with lengthy posts and PMs written on here instead of in notepad.

      But I expect Amazon can cope quite merrily without breaking a sweat, and look forward to a better experience from here on out.

      Very well done.
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  • Profile picture of the author AlwaysAwa
    Finally it solved. Thanks
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  • Profile picture of the author Steve B
    Originally Posted by Alaister View Post

    Thanks again for all your suggestions, make sure you keep them coming!
    Can you explain how the $20/year War Room subscription is being implemented for those that are already members?

    Thank you.

    Steve
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    • Profile picture of the author Kay King
      That War Room change was the first announcement made here after the ownership changed. It doesn't affect previous War Room members - no further charges to you.

      I know it's faster - fewer time outs - but....

      Spambots seem to have no trouble getting through - last dozen or so posts in the OT section are pure spam. Looks like filters we had before don't work now so maybe get some new filters?
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      Every child needs a pet because every family needs an optimist

      Saving one dog will not save the world....but will forever change the world for one dog.
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  • Profile picture of the author waterotter
    Spambots seem to have no trouble getting through - last dozen or so posts in the OT section are pure spam. Looks like filters we had before don't work now so maybe get some new filters?
    I would love to see the wait time (60 seconds) lowered for reporting this crap. Time is money and that 60 second wait adds up to a lot of time for those of us who are reporting it.

    Jody
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  • Profile picture of the author Marvin Johnston
    Has the "Find more posts..." been removed when you click on any given poster?

    The lastest posts seem to be about 5 years ago, and that is certainly not the case for most people here.

    Marvin
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  • Profile picture of the author GX8
    Is anyone else having issues accessing your own previous posts in the forum, mine appeares to show posts from 2009 that are not my posts, also for some reason I can't access anything I have bought via warrior plus, when I click my purchases it just says no results, is this related to the server move?
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    • Profile picture of the author ForumGuru
      Banned
      Originally Posted by Marvin Johnston View Post

      Has the "Find more posts..." been removed when you click on any given poster?

      The lastest posts seem to be about 5 years ago, and that is certainly not the case for most people here.

      Marvin
      Originally Posted by GX8 View Post

      Is anyone else having issues accessing your own previous posts in the forum, mine appeares to show posts from 2009 that are not my posts, also for some reason I can't access anything I have bought via warrior plus, when I click my purchases it just says no results, is this related to the server move?
      Yeah, the lack of search functionality is indeed related to the server move...

      http://www.warriorforum.com/off-topi...ml#post9166406

      Hopefully it is fully restored soon as it was probably my most used forum function.

      Regards,

      -don
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  • Profile picture of the author Epic Write
    Alaister Low,

    A "Freebies" section is a huge DEMAND for internet marketing forums these days.
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    • Profile picture of the author ForumGuru
      Banned
      Originally Posted by Epic Write View Post

      Alaister Low,

      A "Freebies" section is a huge DEMAND for internet marketing forums these days.
      Paid Freebies = War Room

      The forum is full of free advice already, but a totally free freebie product section might decrease War Room memberships...

      Just sayin'

      Cheers

      -don
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  • Profile picture of the author bangwhosnext
    I'm getting a 502 gateway error for almost all sections of the forum. Luckily I've been able to access this section to post here.

    Any way to resolve this?
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    • Profile picture of the author Alaister
      Originally Posted by bangwhosnext View Post

      I'm getting a 502 gateway error for almost all sections of the forum. Luckily I've been able to access this section to post here.

      Any way to resolve this?
      This should be resolved now. Are you still experiencing these problems?
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  • Profile picture of the author bangwhosnext
    I'm getting a 502 gateway error for almost all sections of the forum. Luckily I've been able to access this section to post here.

    Any way to resolve this?
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  • Profile picture of the author nettiapina
    I'm getting Gateway errors on Chrome. Firefox seems to work ok. I've got no solutions to offer, but it's pretty weird that Chrome just wont work.
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    • Profile picture of the author Alaister
      Originally Posted by nettiapina View Post

      I'm getting Gateway errors on Chrome. Firefox seems to work ok. I've got no solutions to offer, but it's pretty weird that Chrome just wont work.
      PM me more about the errors you are receiving with this. I'll be able to look into it and help resolve.

      Thanks
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  • Profile picture of the author waterotter
    I keep getting a "file not found" error. I have to keep refreshing the page, sometimes it works, other times not.

    ETA: I'm currently using Chrome.
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  • Profile picture of the author wpspamhammer
    Still getting these errors, including the 404 not found, but it happens intermittently.

    Going by the frequency, it appears one of the 3 or 4 servers for load balancing is down.
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  • Profile picture of the author ForumGuru
    Banned
    Yeah....I was just getting file not found and 404 errors for the past 30 or so minutes. Bummer ---> I got a big WF launch going down tomorrow!

    I'm hoping for the best!

    Cheers!
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    • Profile picture of the author Alaister
      This has been resolved and everything is fine now.

      I got a big WF launch going down tomorrow!
      Everything is fine for your launch tomorrow. Good luck!
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      • Profile picture of the author Alaister
        An update - the search functionality should be working as normal now.
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        • Profile picture of the author ForumGuru
          Banned
          Originally Posted by Alaister View Post

          An update - the search functionality should be working as normal now.

          Hello Alaister,

          I just checked and the most recent posts I can see when I check my posts are from June of 2013.

          Regards,

          -don
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          • Profile picture of the author Marvin Johnston
            Originally Posted by ForumGuru View Post

            I just checked it and the most recent posts I can see when I check my posts are from June of 2012.
            I just did a check on your posts, and while your post count on this post shows 222 posts, the post count when checking for more posts shows 435. Also, the post order is the first one is oldest instead of being the newest.

            Marvin
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            • Profile picture of the author ForumGuru
              Banned
              Originally Posted by Marvin Johnston View Post

              I just did a check on your posts, and while your post count on this post shows 222 posts, the post count when checking for more posts shows 435. Also, the post order is the first one is oldest instead of being the newest.

              Marvin
              Hi Marvin,

              Yes indeed...so I fixed that date on my post above and for sure the post order needs to be reversed.

              As far as my post count goes --> I have a lot of posts In the WSO section and those don't count in the posts total shown on the threads.

              Regards,

              -don
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        • Profile picture of the author Paul Myers
          Alaister,
          An update - the search functionality should be working as normal now.
          Not even close. They're in reverse order, and the most recent I can find of mine are from November of 2008. Pretty sure I've posted since then... But, it at least shows posts by me now, rather than a random selection of other people. So there's that.

          I think they just need to flip the search order to show most recent posts first, and that might fix it. IIRC, the search system only shows the 500 posts that fall within the range chosen.


          Paul
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        • Profile picture of the author Mark Singletary
          Originally Posted by Alaister View Post

          An update - the search functionality should be working as normal now.
          While sorting may not technically be searching, it is searching in the mind of the user that is trying to find something.

          These sorts aren't working in the WSO section but do appear to work in the main forum:

          Warrior Special Offers Forum

          Warrior Special Offers Forum

          Warrior Special Offers Forum

          Warrior Special Offers Forum

          Warrior Special Offers Forum

          Mark
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      • Profile picture of the author Kingshouse
        Originally Posted by Alaister View Post

        This has been resolved and everything is fine now.



        Everything is fine for your launch tomorrow. Good luck!



        Just wanted to say great work Alaister and team.

        It certainly looks like you've been super buzzzy!

        Thanks also for looking after the small things (your comment re ForumGuru's launch) as there really is a small window of opportunity once a WSO is launched.

        Keep up the good work it is most appreciated.

        Will D
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  • Profile picture of the author wpspamhammer
    On the search issues, webmaster is probably trying to use some butchered implementation of Sphinx
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  • Profile picture of the author Marvin Johnston
    Not sure if this is the proper forum for this, but the mark this forum read seems to be broken. I first noticed that yesterday.

    Also the bad gateway message got worse and worse. Finally, a few days ago I logged out (cleared the cookies) and I haven't seen the problem since.
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  • Profile picture of the author MarieDi
    Hi Alaister,

    Just a word to say the Terms of Use of the Warrior Forum are pretty hard to find. The links at the bottom of the page do NOT work (none of them works).

    While we're at it, there is one thing I couldn't verify, even after I found an old Terms of Use page: what are the rules regarding sending unsollicited promotions through private messaging on the WF?

    Thanks for you help and quick answer :-)

    Marie
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    • Profile picture of the author Alaister
      Originally Posted by MarieDi View Post

      Hi Alaister,

      Just a word to say the Terms of Use of the Warrior Forum are pretty hard to find. The links at the bottom of the page do NOT work (none of them works).

      While we're at it, there is one thing I couldn't verify, even after I found an old Terms of Use page: what are the rules regarding sending unsollicited promotions through private messaging on the WF?

      Thanks for you help and quick answer :-)

      Marie
      Hi Marie,

      Thank you for pointing that out. We'll be fixing the terms of use and privacy policy links.

      In regards to the rules for the PMs, I've sent you a message in regards to it.

      Thank you
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