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Unread 4th Jun 2011, 02:06 PM   #1051
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Originally Posted by rolltide View Post

alabama roofing wasn't any of the terms Matt. i had many other terms that didn't involve roofing. you can sit here in a piss test all you want. i am just giving honest feedback to everyone so they dont waste there money. ARGUMENT AND BUSINESS RELATIONSHIP IS OFFICIALLY OVER. NO NEED FOR FURTHER COMMUNICATION. MY POINT HAS BEEN MADE!!!!
Again you claim our services do not work. Yet, we still have testimonials rolling in. Think they are faked I bet?
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Unread 4th Jun 2011, 02:32 PM   #1052
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Originally Posted by rolltide View Post

alabama roofing wasn't any of the terms Matt. i had many other terms that didn't involve roofing. you can sit here in a piss test all you want. i am just giving honest feedback to everyone so they dont waste there money. ARGUMENT AND BUSINESS RELATIONSHIP IS OFFICIALLY OVER. NO NEED FOR FURTHER COMMUNICATION. MY POINT HAS BEEN MADE!!!!
Your keywords:

huntsville roofing
huntsville roofer
madison al roofing
huntsville metal roofing
huntsville roof repair

An article stating huntsville was slammed by power tornados:
Huntsville, AL Tornado Rips Through County; Curfew Now In Effect (VIDEO)

You do realize that roofers from around the planet understand folks in your area need roofing now right? That makes the keyword competition go way up. In your case, way, way up because your site is not optimized for the keywords.

So how is that our fault?
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Unread 4th Jun 2011, 04:52 PM   #1053
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Originally Posted by rolltide View Post

Matt,
The person who left the comment has 1 post. LOL
yeah, I have 1 post but I paid the War Room fee. What about you?
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Unread 4th Jun 2011, 07:43 PM   #1054
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Wow, this got hostile quick?

Anywho, Matt's stuff is solid. Got me to Pg2 for a really competitive industry term.

Came back to see what his current offer was and found this.

Though I do have a thought for Matt. "alabama roofing" doesn't seem that competitive as you stated. The #1 and #3 spots I looked and analyzed their backlinks www. and no www. and only the #1 spot (also an emd which helps) is the only one with at least 1 anchor for "alabama roofing".

Wouldn't you say that just because interest or more search volume increases, that it doesn't necessarily mean the SEO competition goes up? I mean geez The Top 3, 2 of which only have less than 30 links pointing to their sites, and no real anchors, or even LSI keyword and many of the links are missing. That's not real competition. imho.

So, did the guy who is getting all fussy really not see any movement?

So, my last questions is, is the article submission to your private network? If so, whats the standard indexing rate? Because as you know, indexing/caching of links is vital and if I can't get access to where the links are placed to boost them myself I'd like to at least know what a general % is. Even if 10% indexed of the 750 sites that you said you're submitting to, it'd would be worth it.

Just curious. Thanks.
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Unread 5th Jun 2011, 01:21 AM   #1055
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Originally Posted by mattlaclear View Post

What is it you need to know. You can ask your questions right here on the thread. Thanks.


Glad to be of service.

No method of direct communication for past and potential future customer?

Guess not. Ok, this is what I want to know. This WSO of yours did not work for me. Judging from your reviews and your statements, your WSO is good so the problem is in my site and/or key words.

Can you have a look at my site (in sig) to see if you can what the problem is and which of your services if any will improve my sites position from page 5-6 where it is now to page 1 to 3?

I'm not criticizing you, trolling, asking for a refund etc etc. I'm trying to understand a problem and find a solution to that problem so I don't waste more time or money.
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Unread 5th Jun 2011, 08:39 AM   #1056
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Originally Posted by chriswyattseo View Post

Wow, this got hostile quick?

Anywho, Matt's stuff is solid. Got me to Pg2 for a really competitive industry term.

Came back to see what his current offer was and found this.

Though I do have a thought for Matt. "alabama roofing" doesn't seem that competitive as you stated. The #1 and #3 spots I looked and analyzed their backlinks www. and no www. and only the #1 spot (also an emd which helps) is the only one with at least 1 anchor for "alabama roofing".

Wouldn't you say that just because interest or more search volume increases, that it doesn't necessarily mean the SEO competition goes up? I mean geez The Top 3, 2 of which only have less than 30 links pointing to their sites, and no real anchors, or even LSI keyword and many of the links are missing. That's not real competition. imho.

So, did the guy who is getting all fussy really not see any movement?

So, my last questions is, is the article submission to your private network? If so, whats the standard indexing rate? Because as you know, indexing/caching of links is vital and if I can't get access to where the links are placed to boost them myself I'd like to at least know what a general % is. Even if 10% indexed of the 750 sites that you said you're submitting to, it'd would be worth it.

Just curious. Thanks.
For sure contractor related keywords are getting huge surges of backlinks these last couple of months. It's the same premise as doing seo for a prelaunch. The more links competitors are submitting the more links you have to put out yourself. It's simple math really. Whatever software you used for your analysis cannot detect the links until they are found and reported by the search engines. That takes time. But thanks for attempting to bud in all the same.

Originally Posted by Brendon L View Post

No method of direct communication for past and potential future customer?

Guess not. Ok, this is what I want to know. This WSO of yours did not work for me. Judging from your reviews and your statements, your WSO is good so the problem is in my site and/or key words.

Can you have a look at my site (in sig) to see if you can what the problem is and which of your services if any will improve my sites position from page 5-6 where it is now to page 1 to 3?

I'm not criticizing you, trolling, asking for a refund etc etc. I'm trying to understand a problem and find a solution to that problem so I don't waste more time or money.
Don't like how I communicate with prospects? Then move along and find someone else to help you.

I do however have a ticket system in place to communicate with our customers regarding their campaign. Unlike most seo companies I spend most of my time communicating with my customers not my prospects.
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Unread 5th Jun 2011, 12:21 PM   #1057
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Originally Posted by mattlaclear View Post

Don't like how I communicate with prospects? Then move along and find someone else to help you.

I do however have a ticket system in place to communicate with our customers regarding their campaign. Unlike most seo companies I spend most of my time communicating with my customers not my prospects.
I am not a prospect. I have bought your back linking service twice in the last month.

The ticket I have opened is answered by Danielle not yourself which is why I was trying to communicate with you.

I'll try the ticket system again.
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Unread 8th Jun 2011, 06:03 AM   #1058
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Re: Buy One Link Campaign And Get A Second Campaign Free (Read Our Very Long List Of Reviews!)
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any promotion in june?
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Unread 8th Jun 2011, 08:06 AM   #1059
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Just the one we are running in the op.
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Unread 8th Jun 2011, 08:22 AM   #1060
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As far as I can see, backlinks come mostly from .INFO domains registered in 2011. Renew a .INFO domain is not as cheap as buy a new one ($0.89). Does these domains will be renewed or not?
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Unread 10th Jun 2011, 08:41 AM   #1061
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Originally Posted by maramaldo View Post

As far as I can see, backlinks come mostly from .INFO domains registered in 2011. Renew a .INFO domain is not as cheap as buy a new one ($0.89). Does these domains will be renewed or not?
Sorry we are not taking any applications in our finance department. Thanks for applying though.
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Unread 11th Jun 2011, 06:29 AM   #1062
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Hi Matt

I have already purchased some of your guaranteed firs page campaign (forgot to count how many times) with a great results for the same site with a different keywords, currently i am also running two times Receive 100 High Potent Links On Our Blog Network Every Single Day For An Entire Year Nonstop! for the same site with different keywords and 1 first page guaranteed page as well as custom package, would that be ok if i order this service for the inner pages with a different keywords

Kind Regards
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Unread 11th Jun 2011, 08:17 AM   #1063
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Originally Posted by arasca View Post

Hi Matt

I have already purchased some of your guaranteed firs page campaign (forgot to count how many times) with a great results for the same site with a different keywords, currently i am also running two times Receive 100 High Potent Links On Our Blog Network Every Single Day For An Entire Year Nonstop! for the same site with different keywords and 1 first page guaranteed page as well as custom package, would that be ok if i order this service for the inner pages with a different keywords

Kind Regards
Sure, that would work great for you.
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Unread 11th Jun 2011, 08:26 AM   #1064
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thank you
i will place an order now
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Unread 11th Jun 2011, 08:58 AM   #1065
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Done
Placed an order
Regards
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Unread 11th Jun 2011, 11:22 AM   #1066
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Originally Posted by arasca View Post

Done
Placed an order
Regards
Thanks...enjoy the link juice!
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Unread 11th Jun 2011, 03:14 PM   #1067
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Het Matt,

On one of the earlier post you mentioned a bulk package for $75 for 5 sites. Is that still something you are offering?

If so could you please send me the payment link.

Thanks
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Unread 12th Jun 2011, 08:13 AM   #1068
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Originally Posted by badnews_3 View Post

Het Matt,

On one of the earlier post you mentioned a bulk package for $75 for 5 sites. Is that still something you are offering?

If so could you please send me the payment link.

Thanks
That promotion has long since been over. For our current promotions see the links in my sig file. Thanks.
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Unread 12th Jun 2011, 12:31 PM   #1069
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Originally Posted by mattlaclear View Post

Sorry we are not taking any applications in our finance department. Thanks for applying though.

Rephrase the question without mentioning prices.
Does these domains will be renewed or not?
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Unread 13th Jun 2011, 08:02 AM   #1070
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Re: Buy One Link Campaign And Get A Second Campaign Free (Read Our Very Long List Of Reviews!)
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just placed another order for new link campaign, thanks alot
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Unread 14th Jun 2011, 08:22 AM   #1071
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Originally Posted by maramaldo View Post

Rephrase the question without mentioning prices.
Does these domains will be renewed or not?
We renew the sites that are still cranking out link juice after 12 months. We also add 500 new sites a month to our mix.

Originally Posted by misterlmno View Post

just placed another order for new link campaign, thanks alot
Thanks. Enjoy the link juice!
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Unread 15th Jun 2011, 01:06 AM   #1072
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Hi Matt,

Just wonder when I can search your work in the Searh Enginne, should I build some backlink to the exact location so that it brings more link juice to my targeted site?

If yes, what you prefer? Social Bookmark? Simple Profile blasting or....



Ringo
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Unread 15th Jun 2011, 01:19 AM   #1073
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To all who are questioning this service: your results WILL depend on a number of factors, including the kind of backlinks you built BEFORE hiring Matt.

I used Matts service twice on one of my websites and had great and almost instant results for words I had not promoted at all before. The keywords I had promoted before however did see some action, but not as spectacular. The fresh words on the other hand, jumped from nowhere to the first page in a matter of one week. And one of these fresh keywords is as competitive as my main keyword that I had worked my a** off to promote with blog commenting. By the way, blog commenting with Comluv seems to bring about penalties from G these days, after an update they did some 2 weeks ago.

So, I would conclude that Matt's $47 package is just a way to get your feet wet; it's really a hit and miss thing. May work for you or not. Looks like it's working at least 70-80% of the time, maybe higher, which isn't bad at all. If you need guaranteed results, get the $99 package and then critique Matt all you want. It's really silly to buy the $47 package and expect miracles. Time to be realistic folks!
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Unread 15th Jun 2011, 06:09 AM   #1074
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Originally Posted by MattCarter View Post

Absolutely fantastic, highly recommended - I will certainly be using it again.
Glad to be of service!

Originally Posted by ringoli View Post

Hi Matt,

Just wonder when I can search your work in the Searh Enginne, should I build some backlink to the exact location so that it brings more link juice to my targeted site?

If yes, what you prefer? Social Bookmark? Simple Profile blasting or....

Ringo
I'm a bit confused to what you're asking me. Please clarify a bit. Thanks.
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Unread 15th Jun 2011, 06:14 AM   #1075
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Originally Posted by mattlaclear View Post

Glad to be of service!


I'm a bit confused to what you're asking me. Please clarify a bit. Thanks.
As you will provide a unique writers name after finishing such that I can use Google to locate my article URL, what I am asking is whether building backlinks to this URL will benefits my site as well?



Thanks
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Unread 15th Jun 2011, 06:34 AM   #1076
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Originally Posted by ringoli View Post

As you will provide a unique writers name after finishing such that I can use Google to locate my article URL, what I am asking is whether building backlinks to this URL will benefits my site as well?



Thanks
Ringo
You're asking if building backlinks to your site will help you? The answer is yes.
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Unread 15th Jun 2011, 08:12 AM   #1077
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Hi Mat,

two questions...

1- the service is only for english site rigth?
2- If buy your service, I can use on two may site later?

Tanks so much.
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Unread 15th Jun 2011, 10:49 PM   #1078
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I created a ticket on the 9th but have not received a reply. Ticket tracking ID is E7896782T.

Hope to hear from you soon.

Originally Posted by Brendon L View Post

I am not a prospect. I have bought your back linking service twice in the last month.

The ticket I have opened is answered by Danielle not yourself which is why I was trying to communicate with you.

I'll try the ticket system again.
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Unread 16th Jun 2011, 07:28 AM   #1079
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Originally Posted by Brendon L View Post

I created a ticket on the 9th but have not received a reply. Ticket tracking ID is E7896782T.

Hope to hear from you soon.
I see no record of that ticket. Are you sure you gave me the correct ticket id?
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Unread 16th Jun 2011, 11:19 PM   #1080
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Just checked, the ticket ID is correct. Listed details below.

Case Tracking ID: E7896782TW

Ticket status: New [Close ticket] Created on: 2011-06-09 02:45:21 Last update: 2011-06-09 02:45:21 Last replier: Brendon Category: Free Quote Request Replies: 0 Priority: Low Printer friendly version

Originally Posted by mattlaclear View Post

I see no record of that ticket. Are you sure you gave me the correct ticket id?
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Unread 17th Jun 2011, 07:52 AM   #1081
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Originally Posted by Brendon L View Post

Just checked, the ticket ID is correct. Listed details below.

Case Tracking ID: E7896782TW

Ticket status: New [Close ticket] Created on: 2011-06-09 02:45:21 Last update: 2011-06-09 02:45:21 Last replier: Brendon Category: Free Quote Request Replies: 0 Priority: Low Printer friendly version
You forgot the last digit when you gave me the id the first time. But you're just inquiring about a free quote request you submitted to me on the ticket system? Please do not do that. I will not be rushed on those. We are extremely busy and will get to those when we get a chance.
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Unread 18th Jun 2011, 06:49 AM   #1082
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Paypal Payment done
17 giu 2011 19:23:12 CEST
ID : 9GP562894J48XXXXF
then ticket opened, but still no reply and or receipt from you :confused:
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Unread 18th Jun 2011, 08:19 AM   #1083
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Originally Posted by marcoforconi View Post

Paypal Payment done
17 giu 2011 19:23:12 CEST
ID : 9GP562894J48XXXXF
then ticket opened, but still no reply and or receipt from you :confused:
I need your ticket id before I can verify anything for you. But it looks like you just signed up yesterday? The fact you have a transaction id proves you received a receipt from us. But if you only signed up yesterday evening does it make sense to leave a post like this?
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Unread 18th Jun 2011, 08:34 AM   #1084
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Hi Matt
thank fo reply
i say yes, for various reasons:

1-i have posted into helpdesk and no ticket ID received (i use hesk from the very begininning and i am one of italian translator...so i know ho-to-use hesk very well ;-) )

2-i have not a receipt from you, but only the automated receipt from paypal wich is NOT same thing, dont you agree?

3-this is my second post, you'll find another one in another service (yes i buy various services from you, not just one) and there you'll read that, for another ticket (with ID tracking Nr) i have not received a reply from 20 days

here, in public thread, i obtain a reply after 1 hours....why?

i am not here to say something wrong or do some complain, but surely your backoffice must be improved

again: i am here to complain or say this is a BIG problem, but i assume that a company with a "long wall" of testimonials can easily adopt a better communication and post sell enviroment, because it is frustrating to wait hours after a purchase to receive any email with instructions, helps or other...

Doesn't sound reasonable for you?
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Unread 18th Jun 2011, 08:36 AM   #1085
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Originally Posted by marcoforconi View Post

Hi Matt
thank fo reply
i say yes, for various reasons:

1-i have posted into helpdesk and no ticket ID received (i use hesk from the very begininning and i am one of italian translator...so i know ho-to-use hesk very well ;-) )

2-i have not a receipt from you, but only the automated receipt from paypal wich is NOT same thing, dont you agree?

3-this is my second post, you'll find another one in another service (yes i buy various services from you, not just one) and there you'll read that, for another ticket (with ID tracking Nr) i have not received a reply from 20 days

here, in public thread, i obtain a reply after 1 hours....why?

i am not here to say something wrong or do some complain, but surely your backoffice must be improved

again: i am here to complain or say this is a BIG problem, but i assume that a company with a "long wall" of testimonials can easily adopt a better communication and post sell enviroment, because it is frustrating to wait hours after a purchase to receive any email with instructions, helps or other...

Doesn't sound reasonable for you?
If you posted the ticket like you said you did then you can find your ticket id on the ticket itself. But I'm going to refund your money on it. I decided you're someone I do not want to work with. Impatient folks never make for good seo customers.
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Unread 18th Jun 2011, 09:29 AM   #1086
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Matt, please read carefully and do not reply in a RUDE way...i am your customer , i've purchase over 400$ of service in last month and leave 3 good testimonials...dont you think you must have more patience and try to understand what's the problem? (because seems you have not undesrtand what i want to say, remember i'm not Eng native language)

let me recap again:

1-i have purchase the service yesterday
2-i received the paypal transaction
3-after payment was >>>as usual<< move to open a ticket at your helpdesk

BUT THIS TIME

1-NOT receive the invoice ID , wich is necessary to compile the order at helpdesk , correct?

i have try anyway to compile the order, putting two times the Paypal transaction ID and send the request

2- NOT receive the email with ID tracking, as usually i receive when i do orders with you

without these elements i do not know IF my order was processed or not!

and your reply is...
I decided you're someone I do not want to work with. Impatient folks never make for good seo customers.
again: you're in control, but you're doing a big mistake and a bad service to a good customer, and this is simply very sad

let me know how do you wanna proceed
Marco
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Unread 18th Jun 2011, 09:32 AM   #1087
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You stated you already submitted a ticket and did not receive the ticket id. The id is on the ticket itself that you submitted. Just check the top left hand corner. But isn't your ticket only a day old and you are on here giving me grief about it?
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Unread 18th Jun 2011, 09:40 AM   #1088
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probably is difficult for me to explain, i try again..

when i order another service from you (example: SEO google page 1) i put all data in the ticket , then i receive an email like this
*****
Dear Marco Forconi,

Your support ticket "XXXXXX" has been submitted. We try to reply to all tickets as soon as possible, usually within 24 hours.

Your tracking ID: XXXXXXX

You can view the status of your ticket here:
My Help Desk

You will receive an e-mail notification when our staff replies to your ticket.

.....etc...
****
this time i have NOT receive this automated reply, then i've prefer to open a post here to understand if something goes wrong

hope it is more clear now
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Unread 18th Jun 2011, 11:04 AM   #1089
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Originally Posted by marcoforconi View Post

probably is difficult for me to explain, i try again..

when i order another service from you (example: SEO google page 1) i put all data in the ticket , then i receive an email like this
*****
Dear Marco Forconi,

Your support ticket "XXXXXX" has been submitted. We try to reply to all tickets as soon as possible, usually within 24 hours.

Your tracking ID: XXXXXXX

You can view the status of your ticket here:
My Help Desk

You will receive an e-mail notification when our staff replies to your ticket.

.....etc...
****
this time i have NOT receive this automated reply, then i've prefer to open a post here to understand if something goes wrong

hope it is more clear now
Why not just go to My Help Desk - View ticket and click the "Forgot tracking ID?" link. That way you can retrieve you ticket id and pm it to me. Then I can check on the status of your campaign. You said you were very well versed with Hesk so I am confused why you haven't done so already?
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Unread 18th Jun 2011, 11:18 AM   #1090
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Matt,
of course i've already did it and THAT ticket is not listed there ( i do not post here the list for privacy) and i can show that there is another ticket that is not listed (but this was my first seo service, already done with success + testimonial, so i assume was removed from hesk as closed/archived)

in addition think that i have the ticket QSQX2JA6EU with no replies from 15 days (was a free quote request for 2 additional/custom services from you)

for all these reasons i've open a post here, because i've think something wrong in backend....put in my pants and you'll understand better my point of view

Matt, Systems sometimes fail, is not a problem, and i'm just here to understand WHAT i have to do: may i have to reopen the ticket and see what happen?
let me know and i'll proceed

Last edited on 18th Jun 2011 at 11:19 AM. Reason: typos
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Unread 18th Jun 2011, 11:19 AM   #1091
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Originally Posted by marcoforconi View Post

Matt,
of course i've already did it and THAT ticket is not listed there ( i do not post here the list for privacy) and i can show that there is another ticket that is not listed (but this was my first seo service, already done with success + testimonial, so i assume was removed from hesk as closed/archived)

in addition think that i have the ticket QSQX2JA6EU with no replies from 15 days (was a free quote request for 2 additional/custom services from you)

for all these reasons i've open a post here, because i've think something wrong in backend....put in my pants and you'll understand better my point of view

Matt, Systems sometimes fail, is not a problem, and i'm just here to understand WHAT i have to do: may i have to reopen the ticket and see what happen?
let me know and i'll proceed
Why not just open a new ticket then at My Help Desk
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Unread 18th Jun 2011, 11:31 AM   #1092
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done right now with 5S6ALSH3DYand i have received (as usual) the email confirmation, so now seems clear was a tech problem
about the other ticket QSQX2JA6EU i will close it because i will use this purchased service to apply and see if can do the job

if not, i'll ask some suggestion to the staff for a different one (problem here is that we have not 5 keywords, just one long tail, wich is also exact domain)
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Unread 18th Jun 2011, 11:35 AM   #1093
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Originally Posted by marcoforconi View Post

done right now with 5S6ALSH3DYand i have received (as usual) the email confirmation, so now seems clear was a tech problem
about the other ticket QSQX2JA6EU i will close it because i will use this purchased service to apply and see if can do the job

if not, i'll ask some suggestion to the staff for a different one (problem here is that we have not 5 keywords, just one long tail, wich is also exact domain)
Cool then....glad you are in the system now.
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Unread 18th Jun 2011, 08:34 PM   #1094
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Another two sites put onto the first page of Google. Thanks once again for the outstanding service.
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Unread 19th Jun 2011, 08:46 AM   #1095
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Originally Posted by webseoaustralia View Post

Another two sites put onto the first page of Google. Thanks once again for the outstanding service.
Glad to be of service!
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Unread 20th Jun 2011, 06:17 AM   #1096
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Hello Matt,

I have placed an order, and submitted the two tickets:

52RXTPPAAZ and SU54GYQABP

Now waiting for your confirmation.

Thank you
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Unread 20th Jun 2011, 10:34 PM   #1097
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Here are my results from Matt's $47 buy one/get one free promotion.

My 2 sites are both 2 word EMD's and both in similar niche's. My on-page SEO is probably not the greatest, but I have had success in this same niche with other sites. Both sites around 6-9 months old.

My order was placed on May 30th, and completed on June 6th.

Site #1 was not ranked in top 200 in Google on May 30th for a somewhat competitive keyword. On June 10th jumped up to #3, and on June 18th jumped up to #1! Needless to say I've made back the $47 in less than a week.

Site #2 was ranked around page 10 on May 30th for a very competitive keyword. It's had some inner pages rank as high as 4th page on Google, with main page now up to page 6 in Google.

Matt's system still works, if it doesn't work for you, maybe you should look at the site you're trying to promote and try to figure out what you're doing wrong.

I'll be ordering from Matt again soon.
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Unread 21st Jun 2011, 01:32 AM   #1098
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Re: Buy One Link Campaign And Get A Second Campaign Free (Read Our Very Long List Of Reviews!)
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My bad, the last digit was missing.

I'm not asking for a "free quote". I am repeat customer who is asking for a recommendation for which of your services, if any, are suitable. 11 days have passed since I opened the support ticket as you suggested and I have not yet received a reply.

You can add my review in the next post to your very long list of reviews.

Originally Posted by mattlaclear View Post

You forgot the last digit when you gave me the id the first time. But you're just inquiring about a free quote request you submitted to me on the ticket system? Please do not do that. I will not be rushed on those. We are extremely busy and will get to those when we get a chance.
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Unread 21st Jun 2011, 01:32 AM   #1099
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In the last two months I ordered Matts 2x750 links twice for two different sites and this is my experience on the quality of Matt's product and customer service.

-approximately 23% of the links provided were indexed

-I asked for a list of all the links so could do my own mass pinging and was told that they don't keep track of the groups of 750 links provided

-there was no noticeable improvement in page rankings or traffic

-communication with Danielle through the ticket system was excellent

-communication with Matt through this thread was poor. I was called a prospect, advised to move along and told not to ask for "free quotes"

-communication with Matt through the ticket system so far after 11 days is non existant.
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Unread 21st Jun 2011, 06:59 AM   #1100
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Re: Buy One Link Campaign And Get A Second Campaign Free (Read Our Very Long List Of Reviews!)
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Hi Matt,

I have just purchased. I have been sent my receipt from paypal but no email with the invoice ID as yet so can't submit my ticket just now.

My transaction id is 4GD43366513139439.

If the Help Desk can send the Invoice ID that would be ace.

Thanks in advance.

Clojo
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