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Unread 1st Sep 2012, 08:46 PM   #1551
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by NickL View Post

Knowing a ticket number would be helpful. Also - we are trying to prioritize tickets, so customer issues come first - and we are still catching up on those. I know that usually "sales" support is a priority for companies... but with me it is reversed: customers first, sales next.

Additionally, your question is answered on the first page of this thread in the FAQ and multiple times within the thread. Yes - this is a WordPress plug-in and as such requires WordPress.

Future plans may change that, however.

~ Nick
Nice job of resisting the temptation to say something like:

"Instead of cluttering my thread with whining, try reading the sales page, since the question you cluttered my help desk with was answered there, and then repeatedly in the thread before you ever submitted it. In short, quit wasting my time to demand that I do your reading for you. In fact, this WSO isn't for you. Don't let the door hit you in the ass on the way out."

Okay maybe that's a wee bit harsh.

I must say, your attitude is rare among WSO sellers. I wouldn't have said the above (I did it just for fun-because I can), but I doubt I'd have been so polite; something in between most likely. I'd probably have asked them to please read my sales page before asking questions of my already overtaxed support team that might be answered in the sales page.

The point is, I am happy to have bought from someone whose standards of professional behavior toward prospects are higher than mine.
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Unread 2nd Sep 2012, 02:32 AM   #1552
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by Greg guitar View Post

Nice job of resisting the temptation to say something like:

"Instead of cluttering my thread with whining, try reading the sales page, since the question you cluttered my help desk with was answered there, and then repeatedly in the thread before you ever submitted it. In short, quit wasting my time to demand that I do your reading for you. In fact, this WSO isn't for you. Don't let the door hit you in the ass on the way out."

Okay maybe that's a wee bit harsh.

I must say, your attitude is rare among WSO sellers. I wouldn't have said the above (I did it just for fun-because I can), but I doubt I'd have been so polite; something in between most likely. I'd probably have asked them to please read my sales page before asking questions of my already overtaxed support team that might be answered in the sales page.

The point is, I am happy to have bought from someone whose standards of professional behavior toward prospects are higher than mine.
I have been in contact with Nick a number of times recently and I must say his professionalism and dedication is exceptional. If you buy, you know for sure you're in good hands and with someone who will regularly update this and make it better and better.

Keep up the great work Nick and try to get an early night once in a while lol.

Joel
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Unread 2nd Sep 2012, 08:20 AM   #1553
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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REady to buy since I really need this for myself and a client - but before I buy....can this be installed on Facebook (iFrame?) thanks. Or does it only work on WordPress.
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Unread 2nd Sep 2012, 10:26 AM   #1554
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Re: First Ever 'Video Marketing Platform' Makes Other 'Players' Obsolete...
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Regarding your answer below, can you help me me out? Does it mean to say I can use this SVP to create videos like a video editor and upload to YouTube for my offline clients and clients can then embed the YouTube video into their own websites by the embed link?


"Is Simple Video Pro a WordPress plugin?
Yes, it is. It is installed inside Wordpress, but the videos you create with it can be embedded just about anywhere."
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Unread 2nd Sep 2012, 10:45 AM   #1555
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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There certainly are a lot of defenders of your reputation here, for what seems to be the most non-existent support I've ever seen on a product i've purchased, so I'm hangin on, hoping things get better.

Like many, I've submitted two support tickets, (both still unacknowledged), but my "problems" are both actually BUGS in the software (Version 1.2.0.015)

#1 Using this plugin for a Youtube hosted video HIDES the Youtube logo on the player whether you check the box to do so or not. This makes it unusable unless we WANT to violate the Google TOS.

#2 - After entering the Amazon key on the plugins setting pages, the entire settings page disappears - all the options are gone for the five tabs.

Both of these are bugs, and not support issues for me personally, and I assuming you'll get around to answering the tickets "someday" when you update the software, but I also assume you'll have a software update long before you answer my tickets.

My main question is HOW are we supposed to know what the "current version" is?

Your download page doesn't give a file version or date, and since you don't answer support tickets, how are we supposed to know when there have been updates that might fix our issues? We can't actually be expected to read through this thread, can we?

Putting the current version number on your download page seems like a no brainer.

Coming back here I see you're answering some, and you're getting a new ticket system next week, but really you could hire someone on Odesk to at LEAST answer all the support tickets saying "Sorry, we're busy, and we expect to get to your ticket in X more days".

Maybe I'll go trey the download and install again - after more than a week now, for all I know there's been an upgrade / bugfix for both of my issues...
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Unread 2nd Sep 2012, 10:54 AM   #1556
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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I just went through the deactivate and delete process, downloaded the install helper, reinstalled everything, and nope, there's been no update apparently. For anyone keeping track, the "current" version is 1.2.0.015
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Unread 2nd Sep 2012, 11:37 AM   #1557
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by cyber49 View Post

#1 Using this plugin for a Youtube hosted video HIDES the Youtube logo on the player whether you check the box to do so or not. This makes it unusable unless we WANT to violate the Google TOS.

#2 - After entering the Amazon key on the plugins setting pages, the entire settings page disappears - all the options are gone for the five tabs.
I understand your frustration.

#1 is simply wrong. I have tested and re-tested. And it works on all the installations I have logged into and tested. The YT logo is clickable and goes to the original YT video page. But with that said: I am sure you are not crazy and are seeing this happen for some reason... I want to see what you are experiencing - but I have no way to find you. Perhaps if you would be so kind as to give me a ticket number, I could find you.

#2 this is a "bug" of sorts. The license you purchased does NOT include those features. But for some reason, when you first validate, those tabs show on the first screen re-fresh. So - yes, it should not have displayed and I am sorry for your confusion. However, it is not a bug that affects any of the functionality that you paid for - it just briefly shows you something that is in the upgrade. Sorry about that.

Regarding the tickets: I have sent emails regarding the situation and regarding updates. I have sent separate emails to all ticket holders. I believe I have described that it is difficult to find still valid tickets in the back-log (tickets that were not resolved via the update). I also mentioned that I have changed the system to list recent replies first, so you can reply and go to the top of the list.

We are still making contact with the back-logged tickets - and we have three people doing so.... so I say again: if your ticket is unanswered, please post a reply so it moved to the top of my list.

Regarding updates: I had a number of people complained that I was sending out too many updates. So - I am making fixes and requested improvements as I go.... but I am planning to release them in one big update at the end of next week. But I will do an interim update on Tuesday, because there are probably enough to warrant it at this point.

You will see the update information in your InstaMagic -- Settings screen - at the top - you will see an update link when the update is posted.

Again - replying to your ticket and/or posting the ticket number for me would indeed be helpful.

Originally Posted by hogoku View Post

Regarding your answer below, can you help me me out? Does it mean to say I can use this SVP to create videos like a video editor and upload to YouTube for my offline clients and clients can then embed the YouTube video into their own websites by the embed link?

"Is Simple Video Pro a WordPress plugin?
Yes, it is. It is installed inside Wordpress, but the videos you create with it can be embedded just about anywhere."
No! It does NOT produce a video file. Please see the demo -- people can take the embed code, which is an HTML snippet, and paste it onto their websites. The embed code plays the video via SVP on your WordPress site.

Originally Posted by richermom View Post

REady to buy since I really need this for myself and a client - but before I buy....can this be installed on Facebook (iFrame?) thanks. Or does it only work on WordPress.
It needs WordPress. However, if you are using WorPress as your FB iFrame, source, then it works great.

Originally Posted by Joel Ross View Post

I have been in contact with Nick a number of times recently and I must say his professionalism and dedication is exceptional. If you buy, you know for sure you're in good hands and with someone who will regularly update this and make it better and better.

Keep up the great work Nick and try to get an early night once in a while lol.

Joel
Thank you. I really am striving to give everyone the level of support that people are used to from me... but sometimes I need a little help back.

~ Nick
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Unread 2nd Sep 2012, 02:15 PM   #1558
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Nick,
Thanks for all the help and great support working through the server issues with my web host, without your help it would have been a nightmare.
Top notch support and a great product.
Can't wait to try all the awesome features
Thanks again, and to everyone else: don't hesitate to pick up this plugin, a great deal!
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Unread 2nd Sep 2012, 07:40 PM   #1559
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Can you please provide the support desk information again please? Thank you.
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Unread 2nd Sep 2012, 08:59 PM   #1560
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Re: Mike Lantz: First Ever 'Video Marketing Platform' Makes Video 'Players' Obsolete...
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Great ans. Can help me to understand how this works?

If client post a video on YouTube, and I help client to input all these fancy features of SVP, how do I do it?

Do you mean I edit and can't upload back to YouTube? I have to host it on my domain server where I sell clients my services?

Great if you can help me out on this?

Thanks!



Originally Posted by kevinhdavis View Post

The features will only be on your site, NOT Youtube.com
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Unread 2nd Sep 2012, 09:09 PM   #1561
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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1. Video on YouTube... posted by you or your client.

2. Plugin on your wordpress site is used to overlay images and clickable links on said video when it plays on your site.... or... when an embed code generated by the plugin is used on another wordpress or html site....

3. The original vide is NOT modified or changed.

Makes sense?

chris

NOTE: The video can be hosted on any number of places... such as your site ot Amazon S3, etc.... It does NOT have to reside on YouTube.....
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Unread 2nd Sep 2012, 11:34 PM   #1562
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Support is here:
RZM / Instamagic Plug-ins Support
(you can also find the link on the first page of this thread).

...

Thanks for that answer, Chris G. I appreciate the help.

~ Nick
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Unread 3rd Sep 2012, 03:41 AM   #1563
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by Joel Ross View Post

I have been in contact with Nick a number of times recently and I must say his professionalism and dedication is exceptional. If you buy, you know for sure you're in good hands and with someone who will regularly update this and make it better and better.

Keep up the great work Nick and try to get an early night once in a while lol.

Joel
hello, I agree with Joel Ross
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Unread 3rd Sep 2012, 07:04 AM   #1564
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Re: Mike Lantz: First Ever 'Video Marketing Platform' Makes Video 'Players' Obsolete...
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Thanks Bill for the great comprehensive info!

Would be great if you can help to clarify Video 10.

I'm an offliner. If I understand what you mentioned about Video 10, let's say a client posted his video on YouTube, I get him to email me the original video he created.

Then I used the SVP (by launching my WordPress and using the plugin) and modify the video with all the bells and whistles (but how am I gonna pull my client's original video into my WordPress?).

Next, upon completion, I create a an embed code from the SVP and email client this code and client embed this into his website (regardless of whether it's a WordPress site or other types of sites?) and he can play the new video from his website, complete with all the bells and whistles. Also, anyone who is watching the video on client's site can also click on the video player to go to my site to watch the video (just like anyone can click the video on a client's site to watch it on YouTube instead of his site)?

However, any other people who watch his video on YouTube will still see the 'cannot be modified by SVP' YouTube video.

Is this correct? Help to correct me if I'm wrong.

Think this is the confusing part that many people are asking but never seem to get a full answer to the whole thingy.


Thanks much!




Originally Posted by tpw View Post

DISCLOSURE: I am an affiliate for this product, but I DID BUY MY OWN COPY.

Here is a copy of the review I just sent to my list:



Get Your Hands on a Complete Video Marketing Platform in One Simple Package!!


The question on everyone's mind this weekend is about Mike Lantz' first WSO since starting Warrior Plus in 2006.

As owner of Warrior Plus, Mike doesn't need to do any WSO's to profit from his system. Each day, he simply picks an offer he wants to promote as "WSO of the Day", then he promotes it.

My products have been selected as WSOotD twice, and Mike has made a decent amount of money from my product launches.

Now, the question that everyone has is, "What makes this product so much different? Why did Mike Lantz finally decide to get personally involved with a WSO product launch?"

To be honest, I saw the chat about this launch a few days ago. I was not very excited about this product... While I am being honest, I wasn't the least excited about this launch... So what if Mike Lantz decided to team up with a product creator to launch a product? LOL

Mike has notoriously picked some real dog products to promote as WSOotD, so his judgment is questionable sometimes, in my mind. LOL

After several people asked me what I thought of his product last night, I decided to take a look at it this morning.

After watching the video at the top of the sales copy, I was intrigued, but I wasn't completely sold yet. I read the sales copy, and I was still sitting on the fence.

Then I read the first comment in the thread, and the person who left the comment had gone back to the sales thread and shared his "personal use story" of the product. He explained how he had never really been successful with ClickBank products. Then he explained that he had set up some test pages using the "Simple Video Pro" product that Mike Lantz has partnered to launch. After only his first day using this software, he made over $600 on ClickBank!!

At this point, I was intrigued enough to hit the BUY button. I picked up the "Personal Unlimited License" at $47. There is also a 3-site license for $37 and a developer's license for $67.

Let me tell you about the up-sell offers first, then I will tell you what I found inside.

The first up-sell is $20, and it is for a license to use FanBuzz, which in essence is an arsenal of WordPress plugins that you can use to promote your blog. I am sitting on the fence with this one. I have the BUY page open still, but I have not yet decided if I want to purchase it.

The second up-sell is a 4-week training session with Anthony Aires, Don Wilson, Mike Lantz, and an unknown fourth person. This package retails at $97. I am taking a pass on this one.

The third up-sell is the Anthony Aires segment of the previously mentioned training. This offer is priced at $29. I did not buy myself, but I know that Anthony Aires provides some serious value in his training. I have been through two presentations by Anthony and both were outstanding.

Now, let's look at the main package, the "Simple Video Pro" WordPress Plugin.

Mike and Nick seriously UNDERSOLD this product. It is absolutely incredible!!!

When you get to the "Download Your Purchase" page inside of Warrior Plus, you need to click on the link that says, "VIDEO TUTORIAL -- WATCH ME". This is required viewing if you want to get up to speed really quickly.

On this page, you will find ten videos that show you exactly how to set everything up. And if you are like me, you will begin to get really excited as you begin to realize the power of this package. It really is an incredible product!!!

Videos 1 and 2 show you how to install this plugin inside your WordPress dashboard.

Video 3 shows you how to set up your video (self-hosted, cdn-hosted -- i.e. Amazon s3, or YouTube hosted) and how to set up your video to start and stop at the times YOU SPECIFY.

Video 4 teaches you how to set up customized Splash pages at the beginning and end of your video.

Video 5 shows you how to set up a Logo Watermark on the video, one that can also be clicked taking the viewer to any web page you designate in the setup.

Video 6 shows you how to set up a click-able Banner Ad on top of the video that you are setting up.

Video 7 shows how you can put a click-able Tweet, Like or Pin-It button on top of the video.

Video 8 instructs how to put a PayPal or other BUY button on top of your video.

Video 9 describes how you can use the "reveal method" to show additional content on the page, after a specific time-interval inside of the video. You can also set up to make a new video reveal itself when the first video has finished playing!!

Video 10 shows you how you can use the "Simple Video Pro" WordPress plugin to set up your newly customized video to embed on someone else's website, sort of like when you go to YouTube and select "Video Embed" to get a specialty URL that you can use to embed YouTube videos on your own site.

What is more, and what makes this over-the-top awesome, you can set up your video so that your affiliates can embed the video on their site, with their affiliate link for your product embedded within the video, instead of your vendor links!!!

This is so sweet!!

And I haven't even got to the best part yet!!

This is designed in such a way that you can pull any video from YouTube, reformat the video with your own splash pages, banners, website links and BUY buttons, and all links can be clicked from within the video!! Very literally, you can find an awesome video on YouTube that you would like to share, and you can customize it to serve on your own website with YOUR INFORMATION IN THE VIDEO!!! And, you can do ALL OF THIS, simply by filling out a form within your own WordPress Admin Control Panel!!!

The last time I looked at any software that had some of this capability -- and I do mean SOME of this capability -- the software was priced at nearly $200 AND it was very difficult to understand and use.

I think it has been long-established that Mike Lantz doesn't know how to write sales copy... If you are on his WSOotD mailing list, I bet you will agree with me on that... And with this product, they fell down when they wrote the sales copy... In my mind, the sales copy was UNDERSTATED and weak.

But the product -- thank God -- is light-years better than the product's sales copy!!

This is an awesome product, and if you have ever dreamed of doing video marketing, then this product is definitely for you!!

So let us look real quick at just some of the ways I can see now that this product could be used:

* Promotional videos for affiliate products;
* Promotional videos for Kindle books;
* Pre-sales pages for your existing offers;
* Training video series;
* E-commerce - Selling physical products online;
* Product Reviews;
* Using existing TV commercials, to sell the specific product as an affiliate;
* Using music videos for selling music CD's;
* Using existing videos for traffic generation;
* Promoting local companies through video, with Lead Generation tracking.

These are just some of the ideas that I see that would make sense using this software...

But, I am willing to bet that you might be more creative than I am.

Either way... This is an excellent tool, that could easily pay for itself in an afternoon...

Check it out for yourself.

Click Here to Learn More... [AFFILIATE LINK]


Bill Platt
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Unread 3rd Sep 2012, 08:47 AM   #1565
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by NickL View Post

Support is here:
RZM / Instamagic Plug-ins Support
(you can also find the link on the first page of this thread).

...

Thanks for that answer, Chris G. I appreciate the help.

~ Nick
You are more than welcome. Nick!! Am not sure it actually helped though... I'm gonna take one more shot at answering hogoku's question... and then bow out. I don't have a lot of patience and I don't want anyone to accuse you of having rude support... when all you really have is a short tempered wanna be good samaritan... <grin>

cag
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Unread 3rd Sep 2012, 09:00 AM   #1566
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Re: Mike Lantz: First Ever 'Video Marketing Platform' Makes Video 'Players' Obsolete...
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Originally Posted by hogoku View Post

Thanks Bill for the great comprehensive info!

Would be great if you can help to clarify Video 10.

I'm an offliner. If I understand what you mentioned about Video 10, let's say a client posted his video on YouTube, I get him to email me the original video he created.

Then I used the SVP (by launching my WordPress and using the plugin) and modify the video with all the bells and whistles (but how am I gonna pull my client's original video into my WordPress?).

Next, upon completion, I create a an embed code from the SVP and email client this code and client embed this into his website (regardless of whether it's a WordPress site or other types of sites?) and he can play the new video from his website, complete with all the bells and whistles. Also, anyone who is watching the video on client's site can also click on the video player to go to my site to watch the video (just like anyone can click the video on a client's site to watch it on YouTube instead of his site)?

However, any other people who watch his video on YouTube will still see the 'cannot be modified by SVP' YouTube video.

Is this correct? Help to correct me if I'm wrong.

Think this is the confusing part that many people are asking but never seem to get a full answer to the whole thingy.


Thanks much!
hogoku,

Am not sure how to get this unconfused.... let's try again...

There is onloy one version of the video... ever! It resides on the site on which it was originally hosted... in this case, we are going to assume that site is YouTube.

1) Either you or your client posts a video on YouTube... This is a standard video with no SVP enhancements.

2) You use the SVP plugin on your website to place enhancements on top iof that video... as it plays from YouTube... Note, you don't copy and modify the file... The video ALWAYS plays from YouTube... through your SVP plugin at which point the enhancements are placed on top of it....the video is DISPLAYED on your website.

3) It is possible to also DISPLAY (not play) that original YouTube video, place enhancements on top of it, and then DISPLAY the combined results n another WordPress site or another HTML site by using an embed code that is generated by SVP...

In the end though.... there is only one video file.... that file or that video remanis on YouTube for all time. SVP only acts as a PLAYER that has the capacity to place enhancements on top of remotely (in this case... YouTube) hosted videos.

Does that finally make more sense?

If your goal is to provide enhanced videos as a service.... you will have to either send each client an embed code that they will place on their own website.... OR... go back and explore the licensing options available with SVP to see if thre is a way you can install a copy of the plugin on the client's site....

chris
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Unread 3rd Sep 2012, 10:10 AM   #1567
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Thanks Chris!

Clear now. Appreciate!
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Unread 3rd Sep 2012, 10:36 AM   #1568
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by hogoku View Post

Thanks Chris!

Clear now. Appreciate!
Whoo Hoo!!!!! You are more than welcome!!
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Unread 3rd Sep 2012, 12:28 PM   #1569
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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How long does it take to get support? Seems non-existent right now!!!
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Unread 4th Sep 2012, 07:55 AM   #1570
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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What's the turn around time for support? Submitted a ticket on 8/31/12
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Unread 4th Sep 2012, 10:21 AM   #1571
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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I submitted my first support ticket on Aug 27, 2012.

Since then, I have submitted three more.

None have been answered, and when I went to follow up today, I saw that http://support.rzminc.com/ is down (around 9:00 am PST).

I think I've been pretty patient and don't know what else to do other than to raise the question I had here.

Basically, I'm wondering if All in One Viral Toolkit and Simple Video Pro - the upgraded option with FanBuzz - are the same thing.

The reason I ask is that I purchased AIOVT (enterprise edition) several months ago and, after updating it to the most recent version, it appears to be exactly the same product as Simple Video Pro (upgraded version), which I also purchased.

So my question was/is simply: did I need to purchase Simple Video Pro or did my purchase of AIOVT (enterprise edition) entitle me to not only updates but also to upgrades?

Or am I totally missing something and they are two different products and so myu purchase of Simple Video Pro was necessary/justified?

Sorry for dropping this into the thread here, but, as mentioned, I have tried to get an answer through support but it's been over a week and I haven't heard anything.

Thanks
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Unread 4th Sep 2012, 11:04 AM   #1572
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Looks like http://instamagicplugins.com is down as well.
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Unread 4th Sep 2012, 11:59 AM   #1573
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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the most important thing when i am buyin software or IMebook etc is the support, the turnaround time etc. i hate people who just want to sell al ot of copies fast and then move on to the next thing ;(
sorry
hope you are not that one! good answer and i will buy from you instead of your competitors...

Regards!
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Unread 4th Sep 2012, 12:06 PM   #1574
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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I will say that I have had great service from Nick when I bought the business version of AIOVT back last October. I was always like.. wow this is great service. Since the launch of Simple Video Pro I have seen a big decline. I've been patient as well and really I am hoping that Nick turns things around. I really love the product. I know with a good launch there is bound to be some issues... but I too have been very patient and I'm finding it hard to manage my angst!!!
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Unread 4th Sep 2012, 01:30 PM   #1575
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Hi Nick,

I've contacted you via your OSTicket link several days ago, but I haven't gotten a reply.

I love what the product promises, but out of the box it caused a WordPress Fatal error on my site. I went through the download twice to make sure I had a good copy. And my site was a WP standards compliant test site. So needless to say, I'm disappointed.

Anyway, don't know if you got my message as your support site now appears to be down. I would like you to issue a refund. I understand that sometimes it takes time to work these things out, but my need for the software was immediate and I had to fill the need with another product. I purchased the developer license with the OTO. Please let me know what information you need and where you want the information sent to issue the refund.

Hope it all works out.

Nick, I believe you asked for outstanding OSTicket Numbers. Please see:
OSTicket #789633

Thanks Much.

Last edited on 4th Sep 2012 at 07:46 PM. Reason: Added OSTicket information per request.
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Unread 4th Sep 2012, 02:32 PM   #1576
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by nelsonbiglar View Post

I will say that I have had great service from Nick when I bought the business version of AIOVT back last October. I was always like.. wow this is great service.
I wholeheartedly agree with this. Nick was all over the support tickets I raised after my purchase of AIOVT, so I'm surprised at what's been going on, even in view of the fact that it was a pretty epic launch.

Hopefully, things will get sorted soon.
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Unread 4th Sep 2012, 02:40 PM   #1577
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by Treesa View Post

I wholeheartedly agree with this. Nick was all over the support tickets I raised after my purchase of AIOVT, so I'm surprised at what's been going on, even in view of the fact that it was a pretty epic launch.

Hopefully, things will get sorted soon.
Ya I'm surprised as well. I submitted a few tickets but figured out things on my own and closed them... then I had a ticket because I can't view the header images. Nothing I do fixes that. I even went to the extent to say "why not get a members forum so maybe we can fix things with the help of other users". No reply. Hopefully things clear up because I really love the product so far... no major issues.
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Unread 4th Sep 2012, 02:47 PM   #1578
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Hi all.

This morning our server DNS "burped". I've been working with the server techs. It will be back up within 15 minutes.

Treesa,

I sent out two emails to AIOVT (now FanBuzz) owners regarding this: one before this launch and one after. Yes - as promised, the updates included changes to Simple Video Pro and all other aspects of your purchase. So you already have SVP. If you already own AIOVT/FanBuzz from our previous offereing, and bought SVP by mistake, I will refund you and get the license database straightened out for you. Please give me your ticket number.

Regarding the ticket back-log:

We have 4 people going through the older tickets now. We are taking them from oldest to newest.

I am personally handling new tickets and older tickets as they are identified as still needing help. If you have been waiting a while and your issues were not resolved by the updates, it would be helpful to have the ticket numbers so I can look you up right away. I have no way to find you based on your WF user name.

We are taking care of these as fast as possible. In fact, once I get involved, I am even willing to log into WP and/or cPanel to do whatever is required.

Giving individual attention like this makes it hard to get through the numbers. Things are smoothing out. Very few new tickets are being submitted since the updates took care of so many at once. So, we are able to play catch up.

~ Nick
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Unread 4th Sep 2012, 03:14 PM   #1579
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Ticket #340216

Mitch
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Unread 4th Sep 2012, 04:16 PM   #1580
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by NickL View Post

I sent out two emails to AIOVT (now FanBuzz) owners regarding this: one before this launch and one after. Yes - as promised, the updates included changes to Simple Video Pro and all other aspects of your purchase. So you already have SVP. If you already own AIOVT/FanBuzz from our previous offereing, and bought SVP by mistake, I will refund you and get the license database straightened out for you. Please give me your ticket number.
Hi Nick

My bad. I obviously missed those emails - probably had something to do with the flood of other emails from people about SVP before and during the launch.

Anyway, my support ticket # is 595589.

Thank you very much.

Cheers
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Unread 4th Sep 2012, 04:34 PM   #1581
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Re: First Ever 'Video Marketing Platform' Makes Video 'Players' Obsolete...
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Originally Posted by dapex View Post

I dont care what this costs as I am buying it.. The embedded affilaite links and the social sharing buttons look amazing... The fact it plays on ipad and iphone are brill... Even being able to set the start and end point is bloody genius...

I presume this means I can user a training video or something I have created and then use this player to just play a couple of minutes from it without me having to edit it to create a new video

Fantastic looking tool that will have soo many uses.
Thanks for your review. I agree, it has got nice features.
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Unread 4th Sep 2012, 05:03 PM   #1582
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Nick,
Thank you for refunding my purchase. The product looked excellent and exciting. Technically it ended up being too much over my head.

Good luck and thanks again.
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Unread 4th Sep 2012, 05:52 PM   #1583
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BizRevolutions,

Got you taken care of. You can remove your personal info from your previous post.

~ Nick
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Unread 4th Sep 2012, 06:19 PM   #1584
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Nick

Thank you very much for processing the refund so quickly, especially in light of the fact that the refund was made necessary by my carelessness.

At the risk of being a pain, can I ask if the license database is sorted?

Cheers
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Unread 4th Sep 2012, 07:28 PM   #1585
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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You never responded, a test video i did did not start where i asked it to. It started from the beginning (iphone test) this gives me very little confidence in this product. 30-40 percent of my traffic on any given day is mobile and most of that is on IOS devices.
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Unread 4th Sep 2012, 08:12 PM   #1586
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by mobilemadman View Post

You never responded, a test video i did did not start where i asked it to. It started from the beginning (iphone test) this gives me very little confidence in this product. 30-40 percent of my traffic on any given day is mobile and most of that is on IOS devices.
mobilemadman,

Have you filed a support ticket yet? If not.... here is the link... RZM / Instamagic Plug-ins Support

If you have already filed a support ticket... you might want to ammed your post with your ticket number so that they can find it in the system.....

No... I have no material relationship with Nick or Mike or SVP.... for some reason, I am drawn to this thread like a moth to a light.... (It's sort of like watching a soap opera, I guess.... ) and I am seeing a lot of people asking the same questions and getting the same answers over and over again.

Best of luck!
chris
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Unread 4th Sep 2012, 09:30 PM   #1587
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Nick,

I think this is a great product and I seriously want to buy but it seems there are so many issues you've yet to resolve as seen from the many posts here.

Think I'll purchase when all is more settled down. But, I supposed that you'll hold the dime sale price for those of us who have posted here since we're already keen to purchase while waiting for the issues to resolve? And it's not good for us to purchase now since there are so many issues and also the clock will start ticking for our free 1 year update from the point of purchase.

I supposed you won't mind holding the dime sale price for us as you're known for your great service. Right?
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Unread 4th Sep 2012, 09:46 PM   #1588
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by NickL View Post

BizRevolutions,

Got you taken care of. You can remove your personal info from your previous post.

~ Nick
Just wanted to stop by and express my PROFOUND appreciation for your PERSONAL touch and support efforts.

This guys a friggen AMAZING VENDOR folks, SERIOUSLY!

I had a problem with version #1...Nick killed it in amazing speed and professionalism, that is VERY hard to duplicate.

I refuse to name name's but I buy a LOT of WSO's, and more often than not I get a pile of krap service from a lot of vendors on WF here.

There is a couple that right now have me fuming in disgust, But Nick and crew here are NOT in that group!

Nick AND the boys & girls from SVP fame have restored my faith in the support process.

I know some of you are still struggling with support related issues, if you are, you need to download the latest update FIRST after having properly removed the old version.

Set up the new version and see if your issue remains, if it does then cancel your old support ticket and open a fresh one, or at the very least, do a very smart thing and update that ticket with what you have done, more on that later,....permit me to let you in on a little secret.

There are in fact, on this planet, stupid people, (ME included) who open up support tickets, then when the problem gets fixed by an update, forget to cancel the ticket. Yes please call me an a-hole for clogging the system with a ticket already addressed. GUILTY

I won't get into it, but yes, I am guilty, suffice it to say this creates a backlog of unaddressed tickets needing going through, and this creates wasted time for the support crew. >>>>>>KICK ME HERE<<<<<

It would help a lot of you, who have an open ticket to do what I did.

Download the new version, and if all is good afterwards, CANCEL YOUR SUPPORT TICKET.

If a problem remains after the new install, cancel old ticket and open a fresh one, that way your old ticket is addressed, but the new ticket WILL raise their eyebrows, as a NEW ticket.

In supports eyes new ticket= new problem!

These guys are round the clock trying to get down to whoever is left in need of help, I know because my impression of their efforts has changed completely. You might recall my squeaky wheel tactics and fisticuff comments when I had issues near launch day.

Even though my tactics were not ideal, once they got to me, SVP & crew did not treat me any better or worse than average a-holes & they never relented until my software was working and flawless. Most support guys chuck you in the a-hole pile for acting that way.

Bottom line, if you have a problem, running your mouth in here is NOT the most useful way to get it fixed, manage your support ticket effectively, either by following what I did, or at worst, update that ticket and let them know, if you have updated the install and still have problems.

That way when they get to your ticket they have one less topic to cover, and by virtue are one step closer to your fix!

Just my experience with these guys, I believe they are going to set themselves apart from many others around here, but if you do not agree, try following the advice above BEFORE you toss them under the bus.

FYI...I was NOT paid or compensated in ANY way for this endorsement, I bought my copy of this software with my own hard earned CASH.

AHEM... but if you are a vendor of a product and you are looking for quality, endorsements like these, that can be arranged!

JUST CONDUCT YOURSELVES IN A PROFESSIONAL, COURTEOUS, SINCERE MANNER, EXACTLY LIKE NICK AND CREW HERE HAVE DONE !

That's all you have to do!
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Unread 5th Sep 2012, 12:05 AM   #1589
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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So if someone could help me clarify - even if I host videos I own on youtube and then host that video I own using the YT embed code but then use SVP to remove the YT logo - this is against YT TOS
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Unread 5th Sep 2012, 02:43 AM   #1590
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Can video pro ad an timed buy button beneath the sales video like WP Video Commando?
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Unread 5th Sep 2012, 06:03 AM   #1591
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by NickL View Post

There are 10 possible videos per page... the setup for each is in a closed panel you can click to slide open. The "Name for admin use" is just so you can make a notation to help you organize and quickly select the video you want to work on without having to guess which number is which video.

As far as the start point of a YouTube video, we have not had any issues with it thus far... until now. I would very much like to check it out. Do you have a ticket open - and if so, please provide me with the ticket number. I'd like to log into your WP admin and see what is going on - if there is something to be fixed, I will fix it asap.
Hi Nick, the ticket was created on 08/20/2012 5:35 am. Until now, there isn't a response. The ticket reference is #106721. I hope you can assist.
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Unread 5th Sep 2012, 11:38 AM   #1592
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Re: Need help getting SVP To Work
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I've created a test post:

Test 2 no cloak | playsupercoolgames.com

To see if I could figure out how to make the embed code on there work. Any suggestions?
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Unread 5th Sep 2012, 11:42 AM   #1593
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Hi Nick,

I posted above and to your OSTicket helpdesk. Could you respond to OSTicket #789633.

Thank you.
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Unread 5th Sep 2012, 12:31 PM   #1594
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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workoutstuff hilarious video did you make it ?

m
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Unread 5th Sep 2012, 12:59 PM   #1595
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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I have so far only seen one testimony. Plugin is awesome but does it bring in more sales, subscribers etc. Please share with us. 33 pages/ 1603 posts and only 1 testimony is not much (-; I am so close to buy and looking forward to see some nice testimonilas and a bug free plugin. yeah..
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Unread 5th Sep 2012, 07:27 PM   #1596
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Re: Need help getting SVP To Work
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Originally Posted by workoutstuff1 View Post

I've created a test post:

Test 2 no cloak | playsupercoolgames.com

To see if I could figure out how to make the embed code on there work. Any suggestions?
Hi - you need to set permalinks in the WordPress Settings -- Permalinks screen. Anything but the default setting.

~ Nick
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Unread 5th Sep 2012, 07:41 PM   #1597
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Hi NickL,
Not sure it has been answered before, can we add optin box to get the email at a specific time during the video play?

thanks
dj
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Unread 5th Sep 2012, 08:45 PM   #1598
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by mhdeaton View Post

workoutstuff hilarious video did you make it ?

m
I didn't make the video, but created the "logo", and did some editing on an existing banner. This would be even better if the embed code was working properly (that and if when you cloak the links they would still work).
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Unread 5th Sep 2012, 09:13 PM   #1599
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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I made the change Nick suggested, and it's working now. I have been testing the cloaking part as well, and that seems to work. Will need to continue testing that - it seems that if I cloak the link attached to the logo or banner in the video, the link opens in the same window as the video, but if I don't cloak the link, then the link opens in a different window. Will need to see if this can be controlled or not.

In the meantime, I'm going to see if I can write up something using the embed code, and will probably post up the link to the blog post / article when I'm finished.
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Unread 5th Sep 2012, 09:37 PM   #1600
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Re: BEST-SELLING WSO EVER: Video 'Players' Just Became Obsolete...
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Originally Posted by PaigeGrace View Post

Hi Nick,

I posted above and to your OSTicket helpdesk. Could you respond to OSTicket #789633.

Thank you.
Not sure if your response was to my question or someone else's, but I had posted the embed issue on Ticket #564278. I did put in a reply to my ticket to let the support desk know that my question had been answered on the Warrior Forum, and that the ticket can be closed.
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