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Unread 3rd Sep 2014, 01:06 PM   #1101
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Thank you very much Jeff for your patience and replies.
I was really confused at first, but have a clear picture of what the whole package is.

I will most likely send you an Email with my purchase details within 48 hours. Just need the time to find the right domain name to purchase with the order .. I wanna find something I'd love to see rather than registering anything random.

Looking forward to being your customer !

Kind Regards,
Daniyal
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Unread 3rd Sep 2014, 01:19 PM   #1102
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hi Jeff,

I sent a private message with a few questions if you don't mind taking a look.

Thanks
~Jo
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Unread 5th Sep 2014, 01:49 AM   #1103
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hello Chaundhary,

Thanks for your inquiry.
What ever domain ( regardless of where it's registered ) you choose
during the order process will be used for your main domain of your
hosting account and for the autoresponder. The autoresponder works
with a single domain and can not be changed later. So I recommend
using a generic domain for your main domain that sounds good for
all niches. eg. daniyalsmarketingsolutions.com
You can purchase additional Vendor-Lock autoresponder for any
of your other domains you want another autoresponder set up on.
When you have your Vendor-Lock account, you can purchase
the autoresponder as an add-on product if you want to have another
autoresponder set up on a second domain.

I hope that helps. I look forward to working with you.
Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
When you say it cannot be changed later, does this mean that if you want to use another domain entirely from the one you signed up with that you must cancel the existing plan and order a new plan with the new desired domain name?

I would think changing the domain would be ok if limited to once per month or 2 months.

---

I had a separate question about the features of the autoresponder. Can the autoresponders be customized to be autodelivered at different times each day or xx hours after the initial subscription? That was a limitation of paid 3rd party autoresponders; emails being unnaturally sent exactly 24 hours, 48 hours, 96 hours, etc after initial subscription.

Is there if/then or response-driven autoresponse? So the autoresponse can continue with a particular client/email address only after some action was taken? And perhaps a different response is given to the person who took a different action or no action?

Thanks. Perhaps a master list of updated features would be handy.
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Unread 5th Sep 2014, 10:05 AM   #1104
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hello tkaasbell,

I'm sorry you had trouble. I can assure you there are no servers down
especially for 2 days. What is more likely is that your IP address is blocked
by server firewall for failed cpanel or SMTP/POP login attempts.
If you open a proper support ticket for your issue I will be glad to help.
I'm not sure why you would come here and post before doing that,
but here is the link. Vendor-Lock Support Desk

Open a ticket and I'll help you right away.

Thanks
have a great weekend

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Softaware co.
Jeff - I am having this problem too. I can't access my domain or autoresponder or cpanel and I can't open a support ticket because the vendorlockhosting.com link itself does not open. I have tried numerous times from 2 different browsers, including from "incognito" windows. I have also sent you 2 PM's - one yesterday and one today - but so far you have not replied.

I know it's really annoying when customers post here, but I cannot find any other way to contact you. Believe me, I want my autoresponder to work - I love the idea of what you're offering and happily bought the 1 year plan on the strength of your good reputation.

I am really getting desperate - so I hope you respond soon. Fortunately, I have not cancelled my Aweber account yet so I still have AR facility. Had I done so, I would have been losing a lot of business by now.

Fingers crossed for a prompt response and resolution to the problem.

Thank you.
Trevor.
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Unread 5th Sep 2014, 07:25 PM   #1105
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by 4EverMaAT View Post

When you say it cannot be changed later, does this mean that if you want to use another domain entirely from the one you signed up with that you must cancel the existing plan and order a new plan with the new desired domain name?

I would think changing the domain would be ok if limited to once per month or 2 months.

---

I had a separate question about the features of the autoresponder. Can the autoresponders be customized to be autodelivered at different times each day or xx hours after the initial subscription? That was a limitation of paid 3rd party autoresponders; emails being unnaturally sent exactly 24 hours, 48 hours, 96 hours, etc after initial subscription.

Is there if/then or response-driven autoresponse? So the autoresponse can continue with a particular client/email address only after some action was taken? And perhaps a different response is given to the person who took a different action or no action?

Thanks. Perhaps a master list of updated features would be handy.
Hello 4EverMaAT,

Thanks for your inquiries.
Your main domain for the hosting account can not be changed
without terminating and recreating the cpanel. So I can not do that for people sorry.
You can however purchase additional autoresponder for ANY domain in your
cpanel add-on domains. When you get your Vendor-Lock Client Account
you can login and purchase additional autoresponder for another domain
under " services " then click " available services ".

Yes, you have TOTAL control of each message timing/scheduling.
You can set " seconds, minutes, hours, days, weeks, months, years "
for each followup message or broadcast. When setting the time
for a message as a followup it will send according to the time you
set, starting from when that subscriber opted into your list web form.
So if you want your first followup to go out instantly ( perhaps with a download link for a purchased product )
you would set all fields to " 0 " . That will make that message go out
instantly upon opt-in. If you set message #2 to " days - 2 , hours - 3, minutes - 8 "
the second email will go out to that new subscriber " 2 days, 3 hours and 8 minutes " after they opted in to your web form.

"actions" are usually determined by your web site not the autoresponder.
If some one opts into your web form, that is the "action" taken to start
sending messages. Anything beyond that will require your web site code
to control. There are tons of software, scripts and plugins for WordPress
you can use to control "actions" on your site.

I hope that helps. Let me know if you have any further questions.
Have a great weekend !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 5th Sep 2014, 07:30 PM   #1106
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by amazingfind View Post

Hi Jeff,

I sent a private message with a few questions if you don't mind taking a look.

Thanks
~Jo

Hi Jo,

Sorry I was away yesterday, I had to go to a specialist about my heart condition.
I have a lot of PMs to catch up on today, but they will all get answered
in the next few hours. Thanks for your patience.

Have a great weekend !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 6th Sep 2014, 02:18 AM   #1107
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by amazingfind View Post

Hi Jeff,

I sent a private message with a few questions if you don't mind taking a look.

Thanks
~Jo

Hi Jo,

I have replied to your PM. Please let me know if you have any further questions.
Have a great weekend !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 6th Sep 2014, 02:22 AM   #1108
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Here is our support desk link for anyone that needs it.

Vendor-Lock Support Desk

have a great day toward your online success !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 6th Sep 2014, 11:15 AM   #1109
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hi Trevor,

Sorry you are having trouble, and for the delay.
I had a heart attack a few months ago so yesterday I had to go to
a specialist and do a lot of travelling and was not able to get online.
I will be glad to help you right away. It sounds like your IP may be
blocked by server firewall for failed cpanel or SMTP/POP mailbox
login attempts. You can only have 5 failed attempts in one hour.
We have very strong firewall rules and security in place to protect
your account from hackers using brute force software.
Please email me at wsosupport(at)vendorlockhosting.com and
provide me with your IP address so I can check on this for you.

Thanks !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Hi Jeff,

Sorry to hear about your health problems - I hope you are recovering well.

I have emailed you at the address you've given - I suspect our time differential and now the weekend will delay a response even further.

However, just to clarify, I hadn't made any login attempts for several days. Then, when I went to access my account in the middle of last week, it simply wasn't there. It wasn't that I was locked out, the web page wouldn't load.

I tried getting to Vendorlockhosting.com support - with the same result. I tried in 2 different browsers and from "incognito" windows. (I can see that if the IP was the cause then none of that would have helped.)

From my point of view, I only know that the last time I used the account it worked perfectly well. I had my login page bookmarked on my browser so all I had to do was click the link and it should have loaded up. Then, when I returned to it, it wasn't there. I simply get a "no data received" message - and the same when I try to access Vendorlockhosting support.

I'm sure I'll hear from you soon. Meanwhile, I will soldier on with Aweber.

Thanks for getting back to me.

Trevor.
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Unread 7th Sep 2014, 12:40 AM   #1110
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Sorry to hear about your illness. Hope you recover soon.
God bless.
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Unread 7th Sep 2014, 01:32 AM   #1111
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hi Jeff,

Just signed up for the annual package.
Looking forward to it!
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Unread 7th Sep 2014, 10:13 AM   #1112
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hi jeff,

I've purchased auto-responder and it's about 24hrs from now. I got a mail contain my auto-responder login info but It was wrong. I mailed you several times but didn't get back from you yet.

I hope you will reply to me soon.

Thanks
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Unread 8th Sep 2014, 01:30 PM   #1113
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hey Jeff,

It seems that there are a few of us who are suffering from this same issue continuously.

My IP keeps getting blocked, account is suspended and websites are down all the time and I have to say that your response times are just not in the acceptable level where a reputable hosting companies should be.

Then you keep unblocking my IP and the same thing happens again, it's a never ending squirrel wheel unless the root cause is resolved, and I believe the root cause is somewhere in your firewall setting.

I Never have any similar issue with ANY other hosting companies, and I have more than 10 of them at this moment.

BTW, when your firewall blocks your customers IP for wrong reason, we cannot even access your hosting website to open a ticket...I mean that's not really smart!
If I didn't have VPN or VPS access, I couldn't even open tickets...

Right now I have ticket open again, and it's taking days to resolve minor things.

Something has to be done from your side, since this kind of uptimes and ticket response times are unacceptable.

Thanks!






Originally Posted by Wizardofwisdom View Post

Jeff - I am having this problem too. I can't access my domain or autoresponder or cpanel and I can't open a support ticket because the vendorlockhosting.com link itself does not open. I have tried numerous times from 2 different browsers, including from "incognito" windows. I have also sent you 2 PM's - one yesterday and one today - but so far you have not replied.

I know it's really annoying when customers post here, but I cannot find any other way to contact you. Believe me, I want my autoresponder to work - I love the idea of what you're offering and happily bought the 1 year plan on the strength of your good reputation.

I am really getting desperate - so I hope you respond soon. Fortunately, I have not cancelled my Aweber account yet so I still have AR facility. Had I done so, I would have been losing a lot of business by now.

Fingers crossed for a prompt response and resolution to the problem.

Thank you.
Trevor.
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Unread 8th Sep 2014, 02:59 PM   #1114
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Wizardofwisdom View Post

Hi Jeff,
It wasn't that I was locked out, the web page wouldn't load.


Trevor.

Hi Trevor,

yes, the page will not load if your IP is blocked.
I replied to both your email and your support ticket and fixed it for you.
If you need more help please reopen the support ticket by replying to it.

Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 8th Sep 2014, 03:01 PM   #1115
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by TuhinGates View Post

Hi jeff,

I've purchased auto-responder and it's about 24hrs from now. I got a mail contain my auto-responder login info but It was wrong. I mailed you several times but didn't get back from you yet.

I hope you will reply to me soon.

Thanks

Hello TuhinGates,

Unfortunately I get over 200 emails per day from non-paying customers
asking questions etc. and can not provide support through email,
or even read them all for that matter. That's why we have a support desk.
Please use the support desk to get help only. Here is the link again.
Vendor-Lock Support Desk

I did fish through and find your email and replied to it for you with the help you needed.

Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 8th Sep 2014, 03:04 PM   #1116
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Jacko6933 View Post

Hey Jeff,


My IP keeps getting blocked, account is suspended

Thanks!

Hello Jacko,

If your IP gets blocked more then once you may have malware on your
computer trying to access your email accounts without your knowledge.
Also please note that if your account shows suspended that is not the same thing.
Your site is not "down" it's suspended in that case, and there will be a reason for it.
Possibly TOS violations. Please open a support ticket so I can look into it for you.
I can not provide support on the forum here, you must open a support ticket.
Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 8th Sep 2014, 03:09 PM   #1117
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hello Everyone,

I hope you are all having a good week

Just a quick note....
I have noticed several new orders that have used already registered domain names,
but the nameservers have not been changed yet. Please note that you must change
your domain nameservers if you have an already registered domain when you order,
and you will have received an email from me with instructions how to change them
at your domain registrar.

Thanks everyone. Have a great day toward your online success !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 9th Sep 2014, 08:39 AM   #1118
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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What a load of bull again!

I do NOT have Malware, never had. I always keep my latest and greatest internet security sw updated and I have never had any issues with any other hosting.

Then, if you suspend accounts, at least send an email to the owner why it was suspended! I have nothing that should cause an suspension.

I would reply to the open ticket, but again I CANNOT access your freaking website.

Patience is running out with your issues now!


Originally Posted by Vendor-Lock View Post

Hello Jacko,

If your IP gets blocked more then once you may have malware on your
computer trying to access your email accounts without your knowledge.
Also please note that if your account shows suspended that is not the same thing.
Your site is not "down" it's suspended in that case, and there will be a reason for it.
Possibly TOS violations. Please open a support ticket so I can look into it for you.
I can not provide support on the forum here, you must open a support ticket.
Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 9th Sep 2014, 09:07 AM   #1119
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hello Mf-,

Sorry you are having access trouble. It sounds like you are missing your
hosting welcome email. That would have been emailed to you immediately
after you ordered, so you should have it. Perhaps check your junk and/or spam
folder for it. If you don't see it please open a support ticket and request it
be re-sent to you. Here is the link for support desk Vendor-Lock Support Desk

You can also email me at wsosupport(at)vendorlockhosting.com in emergency
but I prefer you use the support desk.

Thanks. have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
After filling out a support ticket, I was able to access cpanel and am
now able to populate site. Unfortunately Jeff was ill ad many of us jumped to the
conclusion of "the too good to be true conclusion, it probably is"!

Not true with this, Jeff does follow through now that he is well and his
offer really is that good! Thanks for your help and understanding Jeff!

All the Best Success,
mf-

Have a nice mf- Day!
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Jacko6933 View Post


I do NOT have Malware, never had. I always keep my latest and greatest internet security sw updated and I have never had any issues with any other hosting.

Then, if you suspend accounts, at least send an email to the owner why it was suspended! I have nothing that should cause an suspension.

Hello Jacko6933,

First of all, please note that malware is often completely undetectable.
Virus scanners are no help with today's stealthy malware.
However, this does not appear to be the issue in your case at all.

A suspended account can only mean you violated TOS.
As stated many times I can not and will not provide any
support on the forum, but I will tell you that if your account
is suspended....
Your IP keeps getting blocked because you continue
to try and login to a suspended cpanel account
.

You can not login, because your account is suspended.
I don't discuss people's personal info or account info on the forum,
so I will make no comments here other then ask you nicely once again to contact me via email if you can't reach support desk after getting your IP blocked again.

I have unblocked it for you 3 times in a row. You can not login to cpanel because your account is suspended. Please stop trying to login, because you get your IP blocked and then you want to blame me for it, despite the fact that I have already been helping you with support desk and unblocked your IP many times for you.

The firewall is there to protect your account and does a fine job.
It doesn't make mistakes. When there are more than 5 attempts to login
to a cpanel account within one hour, the IP gets blocked.

This is to protect your account from hackers using brute force software
to gain access to your cpanel, autorepsonder and valuable email lists.
We have high security in order to protect your email accounts, email lists,
autoresponder and cpanel account.

This thread is reserved for pre-sales questions and I can not and will not
provide any support here. Typing anything here will not help your situation.
Contact me via email and I will be glad to help.

wsosupport(at)vendorlockhosting.com

Send me an email.

Thank you.

Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 11th Sep 2014, 01:11 AM   #1121
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by mf- View Post

After filling out a support ticket, I was able to access cpanel and am now able to populate site.

Jeff does follow through now that he is well and his
offer really is that good! Thanks for your help and understanding Jeff!

All the Best Success,
mf-

Have a nice mf- Day!
Hi Mf-

Thanks for your comments. I'm glad I was able to help.
Please let me know if you need any further assistance.

Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 11th Sep 2014, 01:24 PM   #1122
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Please see my PM and reply as soon as possible
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Unread 11th Sep 2014, 03:03 PM   #1123
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by McMktg View Post

Please see my PM and reply as soon as possible

Hello McMktg,

I replied to your PM for you.

have a great day !

Yours truly,
Jeff Noyes
Vendor-Lock Hosting & Software co.
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Unread 12th Sep 2014, 01:14 AM   #1124
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Jeff,

Unsure as to why you will close down the priority support you were giving the Warrior Forum people even when problems persist.

Can you please respond to the ticket # 971028.

Sites being down is not helping us in any ways in Google ranking. All my websites are showing a "Suspended account" page and I am not sure why it should be so.

Last edited on 12th Sep 2014 at 01:16 AM. Reason: accidentally hit the send button
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Unread 12th Sep 2014, 03:04 AM   #1125
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by rdilipk1 View Post

Jeff,

Unsure as to why you will close down the priority support you were giving the Warrior Forum people even when problems persist.

Can you please respond to the ticket # 971028.

Sites being down is not helping us in any ways in Google ranking. All my websites are showing a "Suspended account" page and I am not sure why it should be so.

Hello rdilipk,

Please note your account was suspended. that does not mean your site is "down"

There is no "closed " support I'm not sure what you mean.

If you are referring to the autoresponse from the email that asks you
to use the support desk, that doesn't mean your email was not received.

I gave that email to WF members after my heart attack to help reduce time
waiting for support because of the backlog of support tickets.
All support tickets have been answered and I now have the support desk
back to normal waiting times, so there is no need for the email address to be used.

The support desk allows me to track issues, read entire conversations
about issues, and also access your account directly. None of which I can do
via email, so the autoresponse was added to remind you to use the support desk.

If you sent an email it will still be read and responded to in an emergency.
But I would appreciate it if you would use the proper support desk link
for support instead, unless you can't access the support desk for some reason.

I did respond to your ticket already. Please check.

Please note that this thread is reserved for pre-sales questions and
I don't provide any support here on the forum, or "cherry pick" tickets.
Posting your ticket number here will not change the volume of support
tickets ahead of yours and I answer all tickets in order received.
Under normal circumstances I answer all support tickets within 24hrs. or less.

Thank you, and have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 12th Sep 2014, 03:17 AM   #1126
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Elisha Goodman View Post

Your autoresponder and hosting package looks promising. I will give it a try.

Thank you for your order Elisha,

I look forward to working with you.

have a great day !

Yours truly,
Jeff Noyes
Vendor-Lock Hosting & Software co.
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Unread 12th Sep 2014, 03:19 AM   #1127
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by xoop.ws View Post

Thank You!

All is fine rigth now.

And Jeff, You are the man!

I'm glad I was able to help xoop.ws.

Have a great day !
yours truly,
Jeff Noyes
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Unread 12th Sep 2014, 03:20 AM   #1128
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hello rdilipk,

Please note your account was suspended. that does not mean your site is "down"

There is no "closed " support I'm not sure what you mean.

If you are referring to the autoresponse from the email that asks you
to use the support desk, that doesn't mean your email was not received.

I gave that email to WF members after my heart attack to help reduce time
waiting for support because of the backlog of support tickets.
All support tickets have been answered and I now have the support desk
back to normal waiting times, so there is no need for the email address to be used.

The support desk allows me to track issues, read entire conversations
about issues, and also access your account directly. None of which I can do
via email, so the autoresponse was added to remind you to use the support desk.

If you sent an email it will still be read and responded to in an emergency.
But I would appreciate it if you would use the proper support desk link
for support instead, unless you can't access the support desk for some reason.

I did respond to your ticket already. Please check.

Please note that this thread is reserved for pre-sales questions and
I don't provide any support here on the forum, or "cherry pick" tickets.
Posting your ticket number here will not change the volume of support
tickets ahead of yours and I answer all tickets in order received.
Under normal circumstances I answer all support tickets within 24hrs. or less.

Thank you, and have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Jeff,

The response from Alex is not satisfactory. I have replied to it and hope for a solution.

Dilip
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Unread 12th Sep 2014, 03:24 AM   #1129
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Neru79 View Post

Can I move all subs to this autoresponder from my aweber account?
Is it 40$ yearly for autoresponder and hosting?

Hello Neru79,

Yes, you can upload your emailslists from AWeber to your Vendor-Lock Autoresponder in just one click !

Yes, it's $39.95 per year for the autoresponder and the unlimited hosting bundle
if you order the annual plan.
The annual plan is also slightly more discount, and also comes with a FREE DOMAIN registration !

If you chose the monthly plan you get the same autoresponder and same hosting bundle,
but you do not get the one year domain registration included.
However, you CAN order a domain with the monthly plan if you wish.

Let me know if you have any further questions.
Have a great day !

Yours truly,
Jeff Noyes
Vendor-Lock Hosting & Software co.
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Unread 12th Sep 2014, 03:29 AM   #1130
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by KevUK View Post

I had been watching this thread for a little while & when I was ready to go ahead I sent Jeff a few questions. He responded very quickly & answered everything in detail.

At 11.30am UK time this morning I placed order for the full year pack including new domain name. By 12.20 I had received a total of 7 of e-mails confirming my purchase, details for my hosting & Cpanel, & notification of Auto Responder being set up.

A total of 40 minutes for completion of all aspects of my order is more than impressive. A factor I should mention is given the time zone difference, I think Jeff is 8 hours behind UK time & with some of the manual work he undertakes adds an even more mighty ranking to his service in my opinion.

There are many bonuses you get, & there appears to be quite a bit of training behind the scenes, but as of yet I am unable to give full details as not had full chance to view.

So far I am very happy I decided to go ahead with my order.
Now I am off to install WordPress & set up my new website. Fingers crossed

Many thanks Jeff

Kevin

Hi Kevin,

I'm glad you are happy with my products and service.
I really appreciate your comments.

Let me know if you need any further assistance.
have a great day !

Yours truly,
Jeff Noyes

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Unread 12th Sep 2014, 03:48 AM   #1131
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hello Jeff, Please check and reply to my PM since Monday so i will know what to do. Many thanks to the ones you replied previously. I hope that we can work something out.
Dubem
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Unread 12th Sep 2014, 04:04 AM   #1132
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by dubem View Post

Hello Jeff, Please check and reply to my PM since Monday so i will know what to do. Many thanks to the ones you replied previously. I hope that we can work something out.
Dubem

Hello Dubem,

I did reply to your PM please check.
Unfortunately we only accept paypal.
If you would like to order without a paypal account you can use credit card
without a paypal account. Simply click the " don't have a paypal account ? "
link once you are on the paypal page.

Please note I don't get on the WF every day and can't provide support here.
Please email support(at)vendorlockhosting.com if you need more help with your order.

I look forward to working with you.
Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 12th Sep 2014, 05:51 AM   #1133
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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I have been a customer for about 1 year and left frustrated because there was no answer on my support-requests.
When there are problems I like to see them resolved in a fair amount of time.
For me it was like the support-desk was deserted.

Tom
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Unread 14th Sep 2014, 08:10 PM   #1134
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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did you see my follow up PM?
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Unread 14th Sep 2014, 11:33 PM   #1135
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by aravo View Post

I have been a customer for about 1 year and left frustrated because there was no answer on my support-requests.
When there are problems I like to see them resolved in a fair amount of time.
For me it was like the support-desk was deserted.

Tom

Hello Tom,

Please note I am a one man business here, not a corporate hosting company.
I answer support tickets within 24hrs. in most cases.
I did have a heart attack a few months ago and it took me a bit to
get caught up, but I always do my best for my customers.
I only have 13 open tickets right now, so I'm sure your ticket
was answered already. If you need more assistance you can reopen
your ticket by simply replying to it and I'll be glad to help.

Thanks. Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 14th Sep 2014, 11:37 PM   #1136
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by McMktg View Post

did you see my follow up PM?

Hello McMktg,

I'm sorry but I did not get your PM yet. I was stuck in another city for
the past day and a half when my car broke down. I just got home now.
It's 10:45 pm here, and I have many PMs to read,
but I will try to reply to yours tonight.

Please use the support desk if you need help,
I don't offer support on the forum and I don't get on here every day.
Here is the link again if you need it. Vendor-Lock Support Desk
Thanks for your patience.
Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 15th Sep 2014, 03:06 AM   #1137
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by McMktg View Post

did you see my follow up PM?

Hello McMktg,

it's 2:04 am here, so I'm off to bed. I just replied to your PM.
If you have any more questions I will be online tomorrow.
You can email me at wsosupport(at)vendorlockhosting.com
If you have more questions after the ones I just answered for you.

I look forward to working with you

Have a great day ( night ? )

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 15th Sep 2014, 03:54 AM   #1138
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by RedHat39 View Post

Real customer unbiased review

I've been using Jeff's hosting and autoresponder service for just about a year now. I suppose I was one of his first few hosting clients. Anyway, Jeff's (Vendor-Lock) services have more than met my needs. Sure there were some glitches and bugs at first but he was quick to jump on them and get them squared away really quick.

Oh and just so you know, he is correct about emails from his service hitting the inbox better than aweber. I can send out the exact same emails through both Jeff's service and aweber and only the email sent through the Vendor-Lock service hits the inbox every time where as the same email sent through aweber will end up in either the spam or promotions tab.

For the price Jeff is offering here this is a no-brainer folks. In fact it's cheaper than what I'm paying.
Thanks for the comments RedHat....

Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 15th Sep 2014, 07:52 PM   #1139
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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one question: can I use this autoresponder with more than 1 email (the email that is sending the followups)?

and second question: if I don't like your "opt-in forms" can I still use the code to use it with a custom optin form?

thanks
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Unread 15th Sep 2014, 08:25 PM   #1140
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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link for support did not work. I did not understand your PM response on 9/15/2014. Please elaborate
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Unread 16th Sep 2014, 01:22 AM   #1141
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by McMktg View Post

link for support did not work. I did not understand your PM response on 9/15/2014. Please elaborate

Hello McMktg,

The link works fine for me. I just clicked it.
I will reply to your PM again if you have more questions,
but you can email me at wsosupport(at)vendorlockhosting.com
I don't get on the WF every day so email is best.
If you mean you can't login at the support desk....
that is because you have not ordered or created an account yet.
When you order you get access to your client account and support desk

Again, send me an email and I'll be glad to answer any more questions you have.

I look forward to working with you.
have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 16th Sep 2014, 01:40 AM   #1142
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by sergi View Post

one question: can I use this autoresponder with more than 1 email (the email that is sending the followups)?

and second question: if I don't like your "opt-in forms" can I still use the code to use it with a custom optin form?

thanks

Hello Sergi,

Thanks for your inquiry.

Yes, you can enter any domain email as "owner" of the list
( shows as sender in the received emails )
You can also fill in second box for " reply " email and that can be
any email you want if you would prefer they contact a different email when the subscriber
clicks the "reply " button to reply to a broadcast or followup email you've sent them.

You get UNLIMITED email accounts
with this hosting bundle as well !


So, you can make unlimited lists, with unlimited email accounts, and
essentially have every single list sent from a different email if you want.

Yes, the opt-in forms are generated in HTML.
SUPER easy to edit, add to, change, or "borrow from" to create your own.
The forms in HTML

( yes even the exclusive and infamous YouTube Video form builder )

The forms all have a few lines of code for "autoresponder" functions,
and the rest are just your standard " Name, Email, Phone " etc.

To use a completely custom HTML form you built, you just take the
"autoresponder" functions and copy them into the HTML "form" you
created. Anywhere between the <form> and </form> tag .

It's very very easy, and I'm always glad to help if you need tips, tricks or help.

There are a wide variety of shapes, sizes and types of web forms ready for
copy/paste into your web site or blog. More coming in the next version !

Even if you don't know how to edit HTML, you can copy one of the already
made forms, open it in an HTML editor or even a simple text file program
like "notepad " and easily see the lines of code to change.

Change anything from background colors, size, shape, form fields,
buttons, text, borders in the HTML and save the file. Copy that
code into your web site or blog and that's it !

As long as you use the few lines of code for autoresponder functions
and place them within your <form> your form should work with
the autoresponder just fine.

Let me know if you have any further questions.

Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 18th Sep 2014, 02:34 AM   #1143
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Jeff,

Its been 2 days that I have replied to your email and I don't have a response.
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Unread 18th Sep 2014, 05:51 AM   #1144
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hello rdilipk1,

I have mentioned to you before that I don't get on the WF everyday,
so I can't provide support here or by email. I get so many emails it does take
a lot longer to reach me that way. Many emails are from potential customers
asking question, so email is not for paying customers to get support.
You already had a support ticket open which I have replied to for you.
Please use only the support desk for support so I can help you faster,
access your account, and track any issues you might have. That's only
a few of the reasons that I provide a support desk. Please check your ticket.

Have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 19th Sep 2014, 05:04 AM   #1145
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hi Jeff,

I'ts been 2 days since I opened a Ticket on your Support Desk.

My website has been suspended which is strange because I just set this up within the last 10 days or so and was perfectly fine until a couple of days ago.

Please check asap.

Really would appreciate a reply.

Thanks
Jude
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Unread 19th Sep 2014, 05:12 AM   #1146
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by judeman View Post

Hi Jeff,

I'ts been 2 days since I opened a Ticket on your Support Desk.

Please check asap.

Really would appreciate a reply.

Thanks
Jude

Hello Jude,

I'm sorry I can't provide support on the WF.
Your ticket was last updated less than 9 hours ago.
Please check it.
thanks

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 19th Sep 2014, 06:48 AM   #1147
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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I must say, Jeff is a pleasure to work with!

Being a newbie, I had various questions and he took the time to answer them one-by-one on his live chat.

BTW. Did I mention that I didn't have to wait one minute for the answers?

Great service and great price! Thanks again Jeff
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Unread 20th Sep 2014, 07:06 AM   #1148
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hey Jeff,

I do seem to have a problem while importing my leads which I collected using AWeber.
The system says they have to be in a specific order, while the csv-file I have from AWeber has more information and it's not organized (I think they might do this on purpose, so it's more difficult to change AR)...do you have an idea how I could import it?

Thanks!
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Unread 20th Sep 2014, 06:48 PM   #1149
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Just delete the fields that you dont want from the export from aweber. Use excel and save it as CSV when done. Really easy to do. Mike
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by smcepeda View Post

Hey Jeff,

I do seem to have a problem while importing my leads which I collected using AWeber.
The system says they have to be in a specific order, while the csv-file I have from AWeber has more information and it's not organized (I think they might do this on purpose, so it's more difficult to change AR)...do you have an idea how I could import it?

Thanks!

Hello smcepeda,

user topnichewebsites is correct. You can follow his advice.

If you don't like or have excel, you can use "openoffice" which I prefer.
You don't need to delete the extra fields, just make sure the ones listed
on your "upload a list" page are in the right order and move other
columns to the end. The autoresponder will ignore any additional columns then.

When saving your .csv file be sure to select " maintain format " when
saving, otherwise openoffice will remove the column formatting and
give you corrupt .csv file that will cause error during upload.

There is an example email list you can download on the "upload a list"
page in your autoresponder, you can view to see proper format,
or use it to paste in your names/emails/phone numbers/addresses
and resave it. Again, be sure to select "maintain format" when saving
when it prompts you during the save process.

If you need any more help, please open a support ticket and I'll be glad to help.

Have a great weekend !
Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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