Celltactics

Even more proof that Jeff is a thieving douchebag. Ya I have stepped it up a notch. Of course this wont get a response either.

AVOID THIS WSO!!!

Celltactics

I guess Jeff may have taken the Easter holiday off and that's why he's not responding. haha what a joke that is. Easter didn't start in February.

Avoid this WSO.

ShadowWarrrior

DO NOT PURCHASE THIS OR ANY PRODUCT FROM vendorlock hosting. Over a month trying to resolve my issue. Server is not responding. I opened ticket, sent email. Put in a claim in to get a refund. No response. Best Servers, Best Service---false.Nothing from the truth. No servers, no service. Do Not buy this.

takethecake

No response to my support ticket from weeks ago, no response to my escalating from PayPal dispute to claim, and now PayPal have rejected the claim because it isn't 'a physical product', so I have lost money 2 years running (due to Jeff's auto bill system which of course works just fine at taking your money) and I have absolutely ZIP to show for it, no way to access my domains, no active pages/website, and I can't afford to lose my money like that, do the decent thing and GIVE PEOPLE A REFUND JEFF!! This guy should be banned from this forum for not delivering the product he promises!

sidquill

I bought the auto responder and hosting when it first came out and after a month of the server working for a day or two and then the server would go down and my website would be off line till the server came back up this was constantly happening so I went to blue host Its just not worth buying hosting packages that you have never heard of or are new you can't make a dime on line if your website is not viable no more hosting deals for me.

multiplecloud

Does email send from clean ip? To make sure that email to inbox not junk

tomasdelafuente

RENEMBER: AVOID THIS WSO!!!

We can not even cancel our accounts with Jeff in vendorlock . Paypal does not accept our demands. In conclusion: We continue stealing lifetime.

Paypal engaña a la gente. He cancelado mi cuenta.

http://es.gizmodo.com/paypal-tendra-...gan-1705727676

Celltactics

Still nothing from Jeff the LOSER.

takethecake

I haven't anything from him either Celltactics, I emailed him at both addresses, asking for my money back, I'm absolutely gutted that he won't do the decent thing and give me a refund, it has left me badly out of pocket, it was my bill money, and he just took it before I had a chance to stop the payment So he has now had two year's subscription from me and all for doing nothing... it's appalling that Jeff hasn't been held to account by PayPal, and surely he should have been banned here by now?? Other people with far less complaints have been banned before.

To anyone looking at this thread thinking this is a good deal, don't even think about buying this WSO!!!! Jeff is bad news, I have paid over $200 NZD and have absolutely nothing to show for it, can't even get access to my domains to be able to transfer them to another host, just an appalling lack of contact or care from Jeff

Celltactics

Well Paypal denied my claim because Jeff sells an intangible product. I don't think they realize just how spot on they are.

Jeff, you suck.
Jeff you are a crook
Jeff, you are a liar
Jeff, you are a thief.

Warrior Forum, you shouldn't allow people like this to sell here. What's wrong with you?!?!

AVOID THIS WSO!!!!

Celltactics

Did a little searching for Jeff on the web and found a youtube channel.
https://www.youtube.com/channel/UC2H...n19_xl8HnqRyZA

In this video Jeff has time to watch a neighborhood fire and use his new airbrush, but he can't be bothered to respond to his customers.

A real piece of work this one.

AVOID THIS WSO!!!!

takethecake

Same issue I had, no help from PayPal because it's an 'intangible product'. Even though in the past I have been able to get a refund via PayPal for a digital product, must be too many people like Jeff and they have changed to only physical products. No service at all from Jeff, can't access anything to even be able to transfer my domains to different hosting, so many unhappy customers Jeff, how is it that you aren't banned from the Warrior Forum to protect others from falling into your trap???

Jack Gordon

Not to rub salt in any wounds, but there are two very important lessons here...

1) Never, ever, ever host your domains in the same place that you register them. On top of that, make sure YOU are the admin, billing and tech contact on all of your domains.

2) Always have current, offsite backups of all of your sites

If you don't have control of over your most important asset (your identity), how are you a business?

I had one of Jeff's accounts, though I recognized it as unreliable from the start and never bothered using it. But if I had, his flameout would not have affected me beyond the time it would take to redirect my domain and load a cpanel backup onto my own server.

It would have been a minor inconvenience at best.

Celltactics

Jack, I never used Jeff's service either. Never registered a domain with him or hosted a site. I saw a cheap autoresponder and thought I might want to use one someday. I still think I might but I know where I won't be using one.

Your advice is spot on regardless of the host. Unfortunately many people new to having a website or a business fall prey to jerks/crooks/liars like Jeff and don't know any better.

It would be nice if there was a way to hold him accountable.

AVOID THIS WSO!!!!

takethecake

Good advice, unfortunately,being a complete newbie in regards to setting up a website etc, I didn't know at the time that domains and hosting should not be together, that is something I recently saw someone mention on another forum. I never got to set up my site or do anything with it, and hadn't been going to renew for this year, but the money was auto billed straight out of my account before I could stop it, and I haven't had any response from Jeff since I asked for a refund... it is a bad reflection on his business that he is not looking after his customers, as a business they should be your most important asset, but it looks like Jeff won't be doing the decent thing and returning my money, so all I can do is keep posting here and warn others to stay away from this WSO and anything else Jeff puts out...

domainarama

The bottom line: Jeff's hosting has been working for me. Sorry if it isn't working for you.

Gunnar

I don't think it works anymore. It looks like the servers at Vendor-Lock Hosting are shot down.
I can't access my site or autoresponder anymore.

iamherbertflores

Yes me too! I'm trying to access it today but I can't access. Did anyone try to call him?

Thanks!

Alicia Thibadeau

The server is back up, well mine is anyways. Will probably switch to bluehost soon but since i've already paid for jeffs hosting i'm going to use it until i can't anymore lol

Celltactics

Something positive about Jeff and vendor lock hosting

His billing system works great. I just got another invoice. Although none of my services have worked since mid February at least and I have not gotten this response from him or support in any fashion in over a month and a half so you can bet I'm not going to pay it

Guv

This guy should be banned from the forum for life!

Extramoremoney

Hi jeff,

The first time I read information here about your host service though you are a decent person.
My website was unavailable/down by your service several time and hit my website reputation.
Now, since a couple days my website was down and suspended for unknown reason and my ranking was decreased by google.
Why don't you give any prior warning before you do any action that harm the customer business.
I opened a ticket several times, including the last one - View Ticket #418013, there is no respond by you.
The first time I joined knew about some issues but you explained that as long as one open a ticket at the appropriate place then all the issues will be handled properly.
You have to act fast to fix the issue.

Sincerely,

Extramoremoney

Help! Help! Are you still in business?

takethecake

I keep checking this thread, hoping Jeff has been banned from the WF, how can he still be allowed to have people potentially buy his WSOs when he doesn't deliver? Whatever you do, DON'T BUY THIS OR ANY OF JEFF'S OTHER WSOS!!! He is good at taking your money, but no good at delivering any service and doesn't respond to support desk tickets at all, so steer clear!

Celltactics

This!!!! Avoid this WSO!!!

dhruvcasper

I HAVE BEEN CHEATED TOO. I HAD CANCELLED SERVICE BUT HAS BEEN CHARGED. FRAUD. SOMEONE SHOULD DO SOMETHING.

dhruvcasper

Jeff comes online but does not reply to any posts. Pure scam. he needs to refund my money.

takethecake

With so many complaints and people wanting refunds which PayPal won't give us, how is it that Jeff is STILL not banned from the Warrior Forum???!! It beggars belief that potentially more people could be sucked into buying any of Jeff's WSOs and have the same issues!

moneyneed

What is the admins at warriorforum doing that they have not banned this man yet?

Vendor-Lock

Well, it seems there are some folks here that are not happy.
It doesn't seem to matter WHAT I do.... I can never please people.
I didn't take a day off for 7 years, then had a heart attack, went
right back to work, and now I take 2 months to completely rebuild
the VL autoresponder and make FREE upgrade for everyone,
and I come here to announce the release of v2.9 and all I see
is a bunch of bashers posting crap on my WSO.

Alex does support tickets for me now and I think he does a good job.
He's not as fast or knowledgeable about the software and servers as I am,
but I can't be two people at once. The VL autoresponder used to get updated
at least 2 times per year, but I've been so swamped the autoresponder didn't
get any upgrades for a year now. So for the past 2 months I've been working
hard to update and upgrade it, so now it has list automation features,
and also one click sales funnel page builder.

These are the features that Warriors asked me for, and I just spent months
burning the midnight oil to create the new features, and offer FREE upgrade again.

So, I'm very sorry if anyone here was not able to contact me during the past 2 months,
but I had to work on the software for a while. It had to be done.
If anyone didn't get a reply from Alex on a ticket, please email me with the
support ticket number at support(at)vendorlockhosting.com

I will personally be checking for WF member emails this week.

The upgrade to v2.9 will be available inside your cpanel top left corner later today
if you want to upgrade to the new version with new features. ( and a few bug fixes ; )

Also please note that we upgraded support desk and all tickets that were open
were marked closed by the software for some reason. So, please repost on
a ticket if you didn't get a reply and that will put it back in the open ticket queue.

Again, I'm very sorry if anyone needed me and I was not available.
I can write software, but I still have not found a way to clone myself.

Now the software work is done, I will personally be taking care of support
again at support(at)vendorlockhosting.com

Please note, that if you didn't get a support ticket answered, that doesn't
mean it's a scam. I installed your AR for you, I gave you the unlimited hosting account.
You got what you paid for. Every account is setup within hours of order,
I have been checking on Alex's work daily and he hasn't missed any orders.
If you didn't get a ticket reply, I do apologize and will be glad to help you.

Thanks for understanding.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.

Vendor-Lock

Finally, a nice person that is happy. Thank you for your comment Domainarama.
I really appreciate it. Some people don't understand that I had a heart
attack and then have been trying to get back to working and upgrading
the software that badly needed updates and new features WF members wanted.
No one really thinks of me as a human being.
Most people here think I'm a robot that is there for them 24/7

I do try my best.

Have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.

Vendor-Lock

Hi Hyperexpert07,

thanks for your order and your comments. I appreciate them.
Have a great day toward your online success !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.

domainarama

Jeff, Take care of yourself, man. Working real real hard may be good for your sense of duty, but if it's not good for your health it's not worth it. You owe it to the lovely lady in your photo to keep healthy.

Vendor-Lock

Thanks for your comments Domainarama.

You are totally right. I have to think of my health first, otherwise I won't
be around to create software for Warriors anymore !
It's really hard to balance my life with what people need and want from me.
I really do care about my customers. Anyone that doubts that for a second
should look at the thank you's on my WSO and the reviews people give me
on all my WSOs. There are only so many hours in a day, and some people
think I am a robot and don't sleep or have a life to take care of.

I just had to sell my house and move to a one level house because I'm not supposed
to go up and down stairs a lot. I also have to be spending time now to train
people to take over the company if I should ever check out. Every order
has been fulfilled, no orders got missed while I was away, but unfortunately
trying to have some one else do support for me so I can work on the software
has been a challenge. I can't just trust anyone with root access to my servers.

The would be able to do anything to anyone's web sites, read anyone's emails,
or a whole whack of other privacy and security issues. Finding good help
is not easy in this business for that reason. The other problem is, no matter
who I put in the chair, they don't understand my software inside and out like
I do because I wrote the code. Also anyone I hire for support has to have
a vast knowledge of cpanel and server operations. It's a tough gig, and
even tougher to find some one honest and trustworthy.

Some people think I only sell on this forum,
but I have so many ads and forums and accounts
on sites where people want to ask me questions, it is physically impossible
to keep up. I must admin the WF is one of my favorite places, and I do
apologize to warrior members for having to take a few months away from the WF,
but I had to do these features upgrades and adds.
I had to starting working on a way to provide better support as the
company and the demand for dailysupport grows.

The difference between my WSO's especially this one,
is that people actually use it every day for years and years.
Most WSOs people buy are new and fun and get used a few times and
then forgotten about a week later. That vendor doesn't need to constantly
provide ongoing support, and when they do it's very minimal.

I have friends that run WSOs and don't come on the WF for 8 months,
and when they come back, there is no angry people on their threads,
no piles of PMs and no one cares if they go away for a bit.
If I go away for a weekend all hell breaks lose on the WF etc.

It's a catch 22. I love having a successful business, but it's also something
that needs way more support then most WSOs and will continue to grow.

You don't see hostgator or bluehost advertise on the WF. There is a reason.
They have grown to a level where doing forum sales would be a burden for
them, not a help. So my company is growing now too, but I want to continue
to cater to WF members and do forum ads. It's hard. I'm trying to find a way
to make it all balance nicely. It's been a struggle, but one worth going through I think.

Again, thanks for your comments and understanding.
When I post the videos this week of these awesome new features I just added,
I hope all WF members will see they were worth the wait.

Have a great day toward your online success !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.

Vendor-Lock

Also, if anyone is interested, I'm doing a FREE webinar tonight.
It was for my subscribers only, but if you want to join us I'll make it open registration.
It starts in 5 hours. Here is the registration link if you want to learn how to make
money with autoresponders and hosting sales with no website.

https://attendee.gotowebinar.com/reg...63031172307969

Join us for 1/2 hour of fun free learning.

Everyone here is welcome.

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.

JoeMack

Jeff,

As someone who has personally gone through hell a few times in my life, I have empathy for you. Unexpected events happen that can change everything in an instant.

I must have been one of your last customers before your heart attack. I had written you a few times with very basic questions but never heard back from you.

I actually came to the Warrior Forum today looking for new hosting, and just decided to check on this WSO because I DID pay for a year of hosting which I haven't been able to access as of yet. So if you are healthy again, I truly would appreciate getting my questions answered and my blog live again.

Joe

Vendor-Lock

Hi Joe,

Thanks for your comments.
I'll be glad to help.
Send me an email to support(at)vendorlockhosting.com
with my name in the subject line, and please include your main domain.
I'll check your account and reset your password or what ever you need.
Please describe the issue in the email and include the main domain for your account.

thanks !

have a great day.

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.

Celltactics

OMG there is just so much gold in this post.

People who get screwed out of their money are rarely happy.
Ya you can. Provide the service we paid for or refund our money. Simple.
Didnt take a day off...whose fault? Not ours.
Not even going to comment on the heart attack bit.
You could have announced the new responder via email.Why here? You think you have a fan base here?
We're not bashers. We're dissatisfied customers that have been unable to use our service for many months (in my case) and can get no response from support.


Alex sucks. He doesn't respond any better than you.
Swamped with what? Ignoring our requests for help?
Why would you think we want NEW features when we can't even use the existing ones?

The warriors here want the service to work in its current form. I think we'd prefer that over upgrades. Your upgrades haven't made my service suddenly start working.

You're sorry. How nice. You haven't fixed my issue reported in FEBRUARY. You haven't responded to no less that 30 emails. What a crock of shit.

Oh now you'll START looking for our emails?
That would be awesome if my cpanel had been available. Remember, down since FEBRUARY!

That's a neat trick. Effectively cancel all our tickets. Except it's not true. I still have a ticket that shows open from APRIL 7th 2015.

Or support the people who have given you money.
As you should have been all along.

Uh no we didn't and that's the point you seem to be missing.

Celltactics

The thank yous and positive reviews don't make the negatives go away. We are not here bashing you because we are bad people. It's because you have taken our money and NOT provided the product you promised. All your excuses don't matter.
And yet every other hosting company manages to find people to do support work. I guess they just hired all the good people and there is no one left.

You should post your job link on your website. A big NOW HIRING banner might get you some candidates. If nothing else it would show your customers that you are trying to improve your service.

Again, feature upgrades aren't what we want. We want our tickets answered and our service to work!!
Whereas you provide none.

A weekend. I wish my weekends were months long.
If you were so successful you would have had to work for 7 days a week for years on end. You'd have hired someone long ago.
That's funny. Sales from a particular source would be a burden. Nope. They have a support system and can handle customers from anywhere.

Won't be worth anything because you haven't provided me working service since FEBRUARY!!!

Vendor-Lock

Hello Celltactics,

Sorry my answers are not satisfying to you, but I have to take care of myself first.
Also, it seems that you have the idea that running a hosting company and balancing
time and budgets or paying people to do a job they can't really do is easy stuff. It's not.

If you want help instead of analyzing my post sentence by sentence you can email
me like I suggested to you already and I'll be glad to help.

Have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.

Vendor-Lock

Hello Everyone.

I am doing a webinar presentation tomorrow evening for my subscribers,
but if any WF members would like to join us, I will be presenting a map
showing how to make money online with autoresponders. Seats are limited and going fast.
If you want to join us, it's free for this one, but it's filling up fast already so get registered
early and show up early if you want to get in. Once it's full anyone joining in late will
not be able to access. Hope to see you there !

Yours truly,
Jeff Noyes
Vendor-Lock Hosting & Software co.

Please register for Autoresponder Sales Success on Jun 01, 2015 6:00 PM PDT at:

https://attendee.gotowebinar.com/reg...35207501289986

I'm going to show you how to REALLY Make Money Online with Autoresponders.
Learn My $300 per day Secrets for FREE !!!

After registering, you will receive a confirmation email containing information about joining the webinar.

takethecake

So Jeff are you saying you will be happy to provide refunds to those of us who have had no service and been asking for refunds for SEVERAL MONTHS? If so, then please give me my refund, as like Celltactics, I have had no response to my support ticket from FEBRUARY, and when I opened a PayPal dispute, you replied to say everything was working, when in fact it wasn't at all, then when it was escalated to a claim, there was no response at all from you. I am badly out of pocket as a result. I happen to agree with everything Celltactics has said to your responses above.

While you had no hosting service for your customers, there was nothing wrong with your billing system which took money from my account within 24 hours of getting your invoice, money I had saved up to pay my bills and buy food with. Losing that money has cost me big time, I was unable to pay my bills so I incurred late payment fees, and I had to go to a food bank for food as I had no money for groceries.. Your invoices should be sent out in advance with enough time to allow for different time zones and so people can unsubscribe if they want to, which I would have done, but by the time I got your email it was too late, you had taken my money.

You had a heart attack and took 'a couple of months off'?? What happened to all the other months?? It was a LOT more than a couple of months, more like four to five months, on top of time where you had no service earlier due to apparently getting stuck in the bush for a few days.

To have customers left high and dry with no running websites for all that time is unacceptable. You may be a one man band and you are trying to do too much, that's clear, but your customers shouldn't be the ones having to deal with not being online as result. Yes you have to look after you health, but as anyone here knows, if you have a website(s) which is your business, and you rely on it for income, and then it goes down for months, your online business is dead, the income stops. An unreliable service costs your customers money, and that's completely unacceptable.

You offered a service, we paid good money for it, and you have completely failed to provide any service at all to a lot of people!

Please process the refunds, and those who want refunds like I do will be happy, easy. As Celltactics said, these new features you have apparently been working on would be great if you actually had reliable hosting, but unfortunately you don't. Also you could have posted here on WF months ago to let us know what was going on, but you didn't. Please do the decent thing and give us our refunds Jeff.

Celltactics

Then perhaps you should just get a job. You don't have the mindset to take care of customers.
I don't think I ever said it was easy. In fact, I had a hosting company about 15 years ago. Taking care of your customers is a necessity.
Help? I wanted help months ago and sent you dozens of emails. If you are too incompetent to find them, well.... Maybe searching email is as hard as running a hosting company.
No what I want is a refund for anything I paid in 2015 and for you to go into your billing system (which still works great btw ) and make it stop sending me invoices.
I want you to disappear from my life.

Celltactics

Folks I'll save you the time. Jeff is just going to tell you to set up a service selling a mediocre auto responder that doesn't work that well, sell the hell out of it for 3.99 a month and then ignore all support requests.

And even if that's not it, that's what he does. He's not someone you should take any sort of business advice from. And certainly don't give him any money.

Celltactics

Oh Jeff. You find those emails yet?

Just a reminder of what will make me go away.

Vendor-Lock

This thread is reserved for pre-sales questions.
I don't see any email from you with my name in subject line like I suggested you do.
Please don't post on my WSO again or I'll have to have all your posts removed.
I can't offer you any support here, so please just send me an email at
support(at)vendorlockhosting.com with my name in subject line " for Jeff "

Thanks.

Jeff Noyes
Vendor-Lock Hosting & Software co.

Vendor-Lock

Celltactics

Well then I guess you'll be removing about 75% of the thread huh?

Do a search for celltactics in your email. You'll find plenty of emails from me. There are 22 in my sent folder. The were sent to wsosupport@vendorlockhosting..com Go find them.

I am not going to send another one. YOU do something this time. I have been chasing your sorry ass for 4 months!

You don't seem to offer support anywhere. Which is why I and so many others have warned anyone with any sense to not waste their time with you.

Celltactics

Just so people an d YOU know what you have done for me.

Screen shot is my account as of tonite.
Client Area - Vendor-Lock Hosting | Awesome Screenshot
That ticket has been open since April 7th. Oddly enough it wasn't closed by the system upgrade as Jeff stated a couple of posts ago.

Somehow I have a credit AND past due invoices. Derp!

Here's the email I have sent to Jeff 20+ times. MAR 3rd was the first time.
The initial ticket I referenced was submitted because I happened to try to log into my account on 2/16 and found it suspended. The was no email saying my account was suspended. So I really have no idea how long it was down before I discovered it.


I just don't understand why this is so hard. Jeff has time to post that he doesn't do support AND offer up the latest whizbang updates, but HE CAN"T look at his own email or ticketing system.

takethecake

I agree Celltactics, Jeff tells us to send yet ANOTHER email, to an address which I have already sent emails to (I tried sending emails to both the support addresses given for this WSO) for absolutely NO RESPONSE AT ALL....

No support given, no response to the ticket I opened, nothing, and not only did I pay for a whole year last year without using it, but the automatic billing system left me high and dry after taking my money for yet another year's hosting, which once it went through, I looked to see if it was working, but it wasn't. That's when I came on this thread and discovered so many complaints and decided my best course was to get an immediate refund, but so far Jeff, you haven't given me, or as far as I can tell, anyone else who has been affected by your lack of service, a refund.

It's time to do the decent thing Jeff, stop jerking us around, asking us to email you, open support tickets etc which you then don't answer. And then you wonder why we come onto your WSO thread and warn others so that they don't lose their money too?

Your invoicing system clearly works, so look for our payments and issue refunds, if you are as successful as you claim, the money refunded won't mean much to you, but a lot to those of us who need our money back, and then you wouldn't have all these complaints on your thread....it's simple really, it's called customer service...