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Unread 27th Aug 2015, 10:03 PM   #1651
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hello Jsen,

Account suspended in a week or two ? Please explain what you mean.
If you have an issue with your account, please open a support ticket to
get it resolved. The autoresponder works fine, and has new features now.
Hundreds of people have been using my service for several years and love
the autoresponder.... so I'm sure if you're having some sort of issue it can
be resolved, but not by complaining here. You need to open a support ticket
and ask for help, and explain the problem so we can help you.
Purchased email lists are illegal, and yes, you are spamming if you send to
a list of bought emails. If you need assistance you can open a support ticket here.
Vendor-Lock Support Desk

Thanks.
have a great day !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Jeff, I'm surprised that you are able to respond here.. It seems that vendor-lock support is in suspended animation. I already raised a ticket more than a day as of this writing but no response so where else can I complain?
You may have to check your junk or spam folders as some e-mails to your inbox may have gotten there..
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Unread 27th Aug 2015, 10:51 PM   #1652
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by jsen View Post

Jeff, I'm surprised that you are able to respond here.. It seems that vendor-lock support is in suspended animation. I already raised a ticket more than a day as of this writing but no response so where else can I complain?
You may have to check your junk or spam folders as some e-mails to your inbox may have gotten there..

Sorry you are having problems,
I'm sure we can get it resolved. Your ticket will be answered shortly
if it has not already been replied to. Thanks very much.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 28th Aug 2015, 12:02 AM   #1653
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by jsen View Post

I already raised a ticket.

Hi Jsen,

I just replied to your ticket. I am sorry, I didn't understand what you meant
until I read your last post. That issue is not related to your autoresponder at all.
Please reply to the support ticket so we can help you with your issue.

Thanks

have a great day

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 28th Aug 2015, 01:37 AM   #1654
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hi Chris,

I just got in the office here, I'm doing evening shifts.
Please note that I have to manually check your order,
then upload and setup your autoresponder for you.
I also have to do them in order received.
I am on PST so your order came in while I was sleeping
I get autoresponders setup less than 24 hrs. after your order.
The hosting account and access is setup instantly by our system for you.
I usually get the autoresponders much faster, it depends if I'm online
and working when you order or not. I have your order coming up in
line here, I will have it ready for you within the hour.

You will get another email from me shortly with login details.

Thanks for your patience !

have a great day.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Thank you Jeff,

Everything is setup, but I do have a question about the hosting, I can not add any addon domains but the offer as stated on the 1st page of this deal is that we will have unlimited addon domains.

Has this offer now changed?

If not could you please edit the hosting and add the unlimited addon domains.

My account is: cjpwebdesign(dot)info

Thanks
Chris
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Unread 28th Aug 2015, 01:53 AM   #1655
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by cjpweb View Post

Thank you Jeff,

Everything is setup, but I do have a question about the hosting, I can not add any addon domains but the offer as stated on the 1st page of this deal is that we will have unlimited addon domains.

Has this offer now changed?


Thanks
Chris
Hi Chris,

No, this offer has not changed. YES.... you get unlimited everything !

add-on domains
sub-domains
email accounts
MySQL databases
FTP accounts
Unlimited Disc Space
Unlimited Bandwidth
the works !


Once in a while cPanel doesn't add the "package features" set out by
our billing system. I have just reset your cpanel manually and it's showing
unlimited add-on domains now. Please try again

have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 28th Aug 2015, 01:58 AM   #1656
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Alton View Post


Hey Warriors,
I purchased the Vendor Lock product on the yearly plan, and must say I was more than Impressed at how fast Jeff got everything setup and installed for me. Great communication and Support are all part of his Amazing Deal!! I can't wait to start digging in and testing out my new autoresponder. Anyone who is still on the fence should get off and order this now before Jeff up's the price.
You won't be sorry and you will save Money!!



Alton

Thanks very much for your comments Alton.

Have a great day toward your online success !!

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 28th Aug 2015, 02:19 AM   #1657
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hi Chris,

No, this offer has not changed. YES.... you get unlimited everything !

add-on domains
sub-domains
email accounts
MySQL databases
FTP accounts
Unlimited Disc Space
Unlimited Bandwidth
the works !


Once in a while cPanel doesn't add the "package features" set out by
our billing system. I have just reset your cpanel manually and it's showing
unlimited add-on domains now. Please try again

have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Hi Jeff,

Thank so much the cpanel does now show unlimited everything.

I`am very pleased with this great deal, was setup in a good time frame, and the support to the questions I had was dealt with within a few mins.

If you are looking at running your own autoresponder you can not go wrong with this great hosting and autoresponder deal.

Chris
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Unread 28th Aug 2015, 02:21 AM   #1658
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by cjpweb View Post

Hi Jeff,

Thank so much the cpanel does now show unlimited everything.

I`am very pleased with this great deal, was setup in a good time frame, and the support to the questions I had was dealt with within a few mins.


If you are looking at running your own autoresponder you can not go wrong with this great hosting and autoresponder deal.


Chris
Thanks very much for your comments Chris.
Glad I could help.

Have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 29th Aug 2015, 09:09 PM   #1659
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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So Jeff, do you have a self hosted offer? I have my own hosting and am looking for a self hosted autoresponder.

I plan to use your autoresponder to save me money that I would other wise pay GetResponse. I will use my existing Getresponse account for my money list and move everything else to this your list where I can do some churn&burn and other stuff.
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Unread 30th Aug 2015, 04:41 PM   #1660
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by mirariver View Post

So Jeff, do you have a self hosted offer? I have my own hosting and am looking for a self hosted autoresponder.

I plan to use your autoresponder to save me money that I would other wise pay GetResponse. I will use my existing Getresponse account for my money list and move everything else to this your list where I can do some churn&burn and other stuff.

Hi Mirariver,

At this time the answer is no. I can only guarantee that it works right and
help people with issue if I have root access to servers. So I only allow it
on our hosting. However, Many people use the unlimited hosting package
inluded for just their autoresponder and keep their other sites where they are.
If they're valuable sites, they probably make more than enough to pay for
the few bucks it costs to host them.

That being said, our hosting has everything Hostgator and the other have,
and MORE.

With this package you also get the full premium softaculous library of script installers, extra features in cpanel, lastest software and fastest servers available.

We don't blast you with ads inside your own cpanel either like hostgator does.
No Ads !!

I may create a new version one day that allows me remote assistance access
for support issues, but that's not on the work bench this year.

I hope that answers your questions...
If you have any more let me know.

Have a great day toward your online success !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 31st Aug 2015, 10:36 PM   #1661
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hi jeff

i have cancelled my hosting package but still my credit card get charged.i submitted support tickets but no reply from your side.username Cally Ahuja, and invoice number for whichh reffund is rrequired #2041 thanks
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Unread 2nd Sep 2015, 04:21 PM   #1662
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by crown5 View Post

Hi jeff

i have cancelled my hosting package but still my credit card get charged.i submitted support tickets but no reply from your side.username Cally Ahuja, and invoice number for whichh reffund is rrequired #2041 thanks
Hello.

I replied to your ticket.
have a great day.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 03:08 AM   #1663
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Jeff can You please confirm with namecheap that I am the owner of the domain that I bought under your hosting last year, the site is offline now for over a week..

Ticket #793823
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Unread 4th Sep 2015, 03:19 AM   #1664
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post

Jeff can You please confirm with namecheap that I am the owner of the domain that I bought under your hosting last year, the site is offline now for over a week..

Ticket #793823
Hi Daryn,

I will check your ticket for you.
I always reply to tickets in order received.
thanks for your patience.
have a great day

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 03:54 AM   #1665
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hi Daryn,

I will check your ticket for you.
I always reply to tickets in order received.
thanks for your patience.
have a great day

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Considering my site is offline for over a week because you have failed to transfer the domain name to me before the time ran out I would think you would make this a priority.
Would you not agree Jeff ?
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Unread 4th Sep 2015, 04:03 AM   #1666
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post

Considering my site is offline for over a week because you have failed to transfer the domain name to me before the time ran out I would think you would make this a priority.
Would you not agree Jeff ?

Everyone's problems are priority. Not just yours.
Emailing, opening ticket, and posting here about the same subject
is only slowing me down. I can only offer you support through the support desk.
I am not responsible for your domain transfers,
but I will definitely reply to your ticket and help you the best I can.

Thanks for your patience.

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 04:22 AM   #1667
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Hello Daryn.

I have replied to your ticket and have tried to help you with your
issue as best I can, but your account is not paid, and therefore you let
your domain expire. I don't mind helping you out, but since you do
not have a paid account in good standing please have patience.

Thank you.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 04:33 AM   #1668
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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You know this ticket is almost a year old now Jeff don't you.

My domain is down since the 26th of August.
I asked you 8 months ago for the code and also on the 25th before the domain expired.

Also you do know you are responsible to release the EPP Code for this domain as it was bought via your vendorlock interface.

Even Namecheap support confirmed the domain is in Jeff Noyes.

Your right your not responsible for transfer, but you are required to give me the epp code so I can get the domain into my namecheap accout.

Any other hosting would have renewed the domain already and given me the epp code and would have apologized for the downtime.
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Unread 4th Sep 2015, 05:01 AM   #1669
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hello Daryn.

I have replied to your ticket and have tried to help you with your
issue as best I can, but your account is not paid, and therefore you let
your domain expire. I don't mind helping you out, but since you do
not have a paid account in good standing please have patience.

Thank you.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Paid Account!!!
DO you really think I would pay for another year of downtime and excuses again.
I realized after about a month into my first year that the hosting was terrible.
Loads of downtime and terrible support, Why would I pay for another year of that.
that's why since the 11/09/14 I raised ticket 793823 and have been trying to get the epp code from you ever since
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Unread 4th Sep 2015, 05:14 AM   #1670
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post

Paid Account!!!
DO you really think I would pay for another year of downtime and excuses again.
I realized after about a month into my first year that the hosting was terrible.
Loads of downtime and terrible support, Why would I pay for another year of that.
that's why since the 11/0914 I raised ticket 793823 and have been trying to get the epp code from you ever since

I'm not responsible because you didn't renew your account.
I don't have any access to your expired domain.
As I explained to you in the support ticket with screenshot proof.
The domain was registered in your name. Not mine.

have a nice day.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 05:57 AM   #1671
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

I'm not responsible because you didn't renew your account.
I don't have any access to your expired domain.
As I explained to you in the support ticket with screenshot proof.
The domain was registered in your name. Not mine.

have a nice day.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Your are responsible as you did not release the epp code in time.

The only way I could have renewed the domain was via your vendor lock hosting and that was never going to happen in a million years.

I wish you would have done at least one decent thing and given me the code and let me run as far away from your services as i could at the time ..
Instead you keep telling me the domain was in my name.

If the domain was registered in my name we would not be having this conversation would we.


The domain was in your namecheap account (confirmed by namecheap support on 25th August) until you let it expire and that's why its not showing now, screenshot all you want if you had just given me the code months ago I would not be having this issue.

AGAIN NAMECHEAP confirmed that it was in your account Jeff, I wouldn't be wasting my time trying to get you to understand if it wasn't the case...

Anyway Im talking to a brick wall here it seems.
No accountability, not your fault at all.
Actually your right its my fault for using your hosting services in the first place.
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Unread 4th Sep 2015, 06:03 AM   #1672
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post


AGAIN NAMECHEAP confirmed that it was in your account Jeff, place.

I showed you the screenshots.
I have no access to your expired domain.

If you order a paid account I'll be glad to setup any domain
you have registered anywhere.

Have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 06:07 AM   #1673
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

I showed you the screenshots.
I have no access to your expired domain.

If you order a paid account I'll be glad to setup any domain
you have registered anywhere.

Have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
If you were the last hosting company in the world I would not host with you again.

Anyway guess you should do what you always do and police this thread and delete my negative comments.

Its about all your good at!!
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Unread 4th Sep 2015, 06:10 AM   #1674
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Looks like awesome support
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Unread 4th Sep 2015, 03:57 PM   #1675
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Neru79 View Post

Looks like awesome support

Hello Neru,

In the hosting business there is always some one with anger issues
going off, telling a one sided story leaving out major details. It's a tough business. I can assure you I give great support to my paying customers.

If you have any questions let me know.

thanks.

have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 04:25 PM   #1676
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post

Anyway guess you should do what you always do and police this thread and delete my negative comments.

Its about all your good at!!

I don't have any power to delete anything on the WF, I'm not a mod.
I don't have to police anything. Good paying customers come to
me with an issue and I help them.

Your account is not paid, and you allowed your domain to expire.
I can't get your EPP code because you can not get an EPP code for
an expired domain with the namecheap domain module which our
billing system uses. I already proved to you with screenshots when
you sent me a nasty support ticket accusing me of lying to you and
"all you have to do is login to namecheap and get my EPP code "
when I proved to you that was not true, and I had no access to the
domain you decided you would come here and try to bash me to
"leverage" me into dropping what I'm doing for my paid customers
so you can get what you want.

If you want me to drop what I'm doing, which is helping paid customers
with real autoresponder issues and writing code for v3 which is also
for my paid customers, and go out of my way to contact third party
companies to see if they can do anything about your issue....
this is not the way to get it done.

I will tell you again, as I have told you before,
I have zero access to your domain.
The namecheap module allows YOU to get your EPP code
inside your account anytime. By asking me to get it for you,
I would be pressing the same button. For me to get it I have to
login to your account from my admin panel and press that same button
to activate EPP code request. The problem is it won't work, and that's
because the domain is expired.

As stated in the TOS you agreed to, you are responsible for keeping your
account in good standing, and renewing your domain through your account
BEFORE it expires. You can not transfer the domain in the first year,
as it is included in the annual first year package, and it's standard issue
that you have to renew the domain again to access EPP code if it's over-due.

You want me to stop what I'm doing for my good customers and go out
of my way to contact Namecheap by trying to publicly bash me ?

When your account is not paid, and you allowed your domain to expire ?

If you pay for an account I can provide you service, but now you have
wasted enough of my time that is supposed to be devoted to answer paid
customers tickets and writing new code for the new AR features.

I have an excellent partnership with other companies like Namecheap,
but if you want to me to go out of my way to do something for you,
you need to accept that you are dealing with it the wrong way.

I also don't need to delete your posts or "police" my paid WSO here,
because you will remove all your own posts and then send me a
nice email telling me you have done so if you want me to put down
what I'm doing for my paid customers,
and go out of my way to use my connections to see
if someone at namecheap can help you with your issue.

Also, please note that I don't owe you support, you have a non-paid
account and I was nice enough already to leave your account
open so you could still access your tickets and support desk even
though you have not paid for it. Normally your account would be closed.

I was answering both your posts here and your support tickets at 3:00a.m.
last night trying to help you with your issue.

Not sure why you think you deserve more than my paying customers,
but I'm sure you'll calm down and realize you need to deal with this differently.
Which is also a really big step toward having online success for yourself.

I look forward to hearing from you.

have a great weekend !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 09:14 PM   #1677
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Honestly Jeff your attitude is appalling.

The domain was in your account and you do know that for a fact.

Otherwise why would you have been trying to get the epp code for me already in the ticket we have open on vendorlock..

Also namecheap confirmed with me before the expiry that it was in your account.

The domain expired because I could not get the epp code from you in time even though I have been asking you for it since 11/09/14

This paying customer crap really shows your true colors,All I wanted to do was get away from the terrible hosting and unreal support and go on my way with my domain name.

It wasn't a lot to ask was it , I did pay you for a full year and used it about a month and stopped using the hosting part all together.

A win win for you less bandwidth used on your overstessed servers as it is.

A good customer paying you, seriously it would be like burning money. What on earth would make you think I would want to pay another year with you after the way you have treated and disrespected me as a customer.

I lost my domain that I took a long time to get developed and get traffic to,
and all you do is come back with excuses or Good Paying customers.

Your a nightmare host Jeff, I hope more people read this thread and see exactly what type of support your giving here.
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Unread 4th Sep 2015, 09:27 PM   #1678
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

Hello Neru,

In the hosting business there is always some one with anger issues
going off, telling a one sided story leaving out major details. It's a tough business. I can assure you I give great support to my paying customers.

If you have any questions let me know.

thanks.

have a great day !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
Its not one sided Jeff, You just keep ignoring the issue.

Terrible attitude, also Keep Spouting the Paying customer thing.

My renewal with you would have been less then 10 days ago.
the way your coming across with the paying customer thing it looks like it is months..

As if paying would have made any difference.

I paid you for a year and you couldn't even login to your namecheap account to get me a epp code.

Why on earth would I pay you again seriously.

The way your talking now, Im not supported because im not a paying customer anymore.

Your customer skills are the worst I have seen.

Anyway thank you for trying to make out this is my fault.

Diverting blame is always better then actually resolving the situation.

Amazing customer service again.
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Unread 4th Sep 2015, 09:53 PM   #1679
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post

My renewal with you would have been less then 10 days ago.
the way your coming across with the paying customer thing it looks like it is months..

As if paying would have made any difference.

.
Your domain is way past expired, you didn't renew your account,
I don't owe you any support at all, and was trying to help you at 3:00 regardless.

Guess you don't need my help.

Have a great weekend !

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 10:19 PM   #1680
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I asked for the epp 8 months ago so I wouldnt have to renew , why would I renew hosting im not using.

If you had transferred when asked I wouldnt be in this situation.

Now your offering to contact namecheap if I delete my comments here.

So on the one hand here on warrior your saying its all my fault, but on the other hand your saying you will sort it out.

please see screenshot



What kind of support are you running at all.
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Unread 4th Sep 2015, 10:30 PM   #1681
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Originally Posted by daryn View Post

I asked for the epp 8 months ago so I wouldnt have to renew , why would I renew hosting im not using..
Again, you keep not listening. You can not transfer the domain in first year, it was included
in your autoresponder package. That's why Alex denied your request for EPP code 8 months ago.
Read the TOS you agreed to. If you want to transfer a domain after that, it has to be active,
or renewed FIRST. The domain and hosting included is intended for the Autoresponder package.

Why post the screenshot ? I have no problem admitting that I told you I would contact
Namecheap again on your behalf if you remove your ridiculous posts here.

Yes, I did offer to help you even though you're not paying for support.
And I did contact namecheap as I already told you, but you have no patience.

As I told you, I have some connections and could try to help, but you
would rather play " let's get what I want from Jeff with some public bashing
for a problem I created for myself " .

I have closed your free support account and client account since my free
help is not good enough for you.

And by the way.... my friends at namecheap got back to me about 15 mins. ago
and have agreed to release the domain name to me without the upstream provider reinstatement fee of $200 USD.

so it will be parked on my server within 24 hours.
Unfortunately you no longer have an account with us, and you refuse to
renew the domain or account you had, so I guess that's where it will stay.

If you decide to stop acting like a child after creating this problem for yourself,
you can remove your posts from my WSO, and send me an apology email,
and I will consider allowing you to have another account with us.

Have a great weekend !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 10:45 PM   #1682
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Originally Posted by Vendor-Lock View Post

Why post the screenshot ? I have no problem admitting that I told you I would contact
Namecheap again on your behalf if you remove your ridiculous posts here.

Yes, I did offer to help you even though you're not paying for support.
And I did contact namecheap as I already told you, but you have no patience.

As I told you, I have some connections and could try to help, but you
would rather play " let's get what I want from Jeff with some public bashing
for a problem I created for myself " .

I have closed your free support account and client account since my free
help is not good enough for you.

And by the way.... my friends at namecheap got back to me about 15 mins. ago
and have agreed to release the domain name to me without the upstream provider reinstatement fee of $200 USD.

so it will be parked on my server within 24 hours.
Unfortunately you no longer have an account with us, and you refuse to
renew the domain or account you had, so I guess that's where it will stay.

If you decide to stop acting like a child after creating this problem for yourself,
you can remove your posts from my WSO, and send me an apology email,
and I will consider allowing you to have another account with us.

Have a great weekend !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
The reason namecheap are forgoing the fee has nothing to do with you connections.

They are releasing it so as you can push the epp code to me and I can take ownership of a domain that is rightfully mine.

It has absolutly nothing to do with your so called connections or doing me a favour, it is a direct result of the ticket I lodged with risk management on namecheap.



SO your saying now Jeff that you are not going to honor a transfer that was instigated long before the domain ran out.

earlier you were saying the domain was mine and you could do nothing about it.

Now you are saying the domain is in your account and thats where it is staying.

In essence you are stealing my domain and publicly saying so on this forum.
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Unread 4th Sep 2015, 10:57 PM   #1683
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Originally Posted by daryn View Post

SO your saying now Jeff that you are not going to honor a transfer that was instigated long before the domain ran out.
You ask me to help you get the domain released from Namecheap so it could be renewed,
and now I do that and you accuse me of stealing the domain ? Wha ?? that's actually funny.
You've got me laughing now.

Because of a ticket you opened with namecheap ?
So, you are saying you have it all worked out with them and didn't need my help ?

I'm sorry but I think it had more to do with the special request I put in to release
this domain to me without reinstatement fees. They are releasing the domain to me,
not to you. Because you have not paid for renewal. You don't own the domain,
you don't have an account with us, and you refuse to pay for renewal.

I already proved to you with screenshot that I don't have access to the domain,
because you allowed it to expire. I will have access to it when they release the domain to me.

what part of "not allowed to transfer the domain in the first year"
are you having trouble understanding ?

push the domain to you ? why would I do that when you have not
paid for renewal and don't have an account with us ?

You don't make any sense. I'm done wasting my valued customer's time
on you. I have v3 to finish, and also real customers with real problems
that are patiently waiting for their turn to get help from me.
Since there are only so many hours in a day, I can't give their time to you.

So again, if you remove all your posts here, and send me an apology email,
I may consider allowing you to have an account with us and then you could
renew the domain.

Have a great weekend !

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 11:17 PM   #1684
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If you do not allow in the first year how come you told me many times in your support section that you were trying to get the code for me.

Now your looking at your small print trying to find a way out.


here is the full ticket for everyone to see, look at the request dates and look at the response times and the responses.
You told me on 28/01/15 that you had requested the code and that I would have it in a few days.
No mention of the tos shit that you are spouting now..

I will not send you an apology letter considering that you are acting like a child yourself and not willing to transfer the domain over to me.

Your just trying to squirm out of this by quoting your tos now, funny you never mentioned it once in the ticket until now, I guess its your "if all else fails card"

If you were anyway professional or customer focused you would not be trying to blackmail me into deleting my posts here and actually paying for another year hosting and an apology letter .

You really have delusions of grandeur.

Attacking me, saying I don't make sense, not paying customer, you.re a real piece of work Jeff, I hope if anything comes from this that I save at least one customer from making the huge mistake of using your services..
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Unread 4th Sep 2015, 11:27 PM   #1685
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post

You really have delusions of grandeur.
.
Attacking YOU ? ummmm.... sure.
Yea, ok. That's why I run this hosting company, because I'm delusional.
Makes perfect sense.

and.... you did not renew your account, or your domain, so.... no you are not a paying customer.
Why is that so hard to understand ?

I'm not trying to squirm anywhere.

I'm simply telling you that I'm done wasting my paying customer's time on you.

You can display your insanity publicly all you want.

However if you want to reactivate your account and get my help,
you will need to remove all your posts here on my WSO and send
me an apology email and ask nicely for me to help you..... again.

Good Bye !
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Unread 4th Sep 2015, 11:35 PM   #1686
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by mirariver View Post

So Jeff, do you have a self hosted offer? I have my own hosting and am looking for a self hosted autoresponder.

I plan to use your autoresponder to save me money that I would other wise pay GetResponse. I will use my existing Getresponse account for my money list and move everything else to this your list where I can do some churn&burn and other stuff.
Hello Mirariver,

At this time I do not offer the autoresponder without the hosting.
For me to install it properly, and to be able to help if there is any issues
such as changes to PHP with server updates, I have to have root access to servers.
I may create a remote support access system for the future,
which would allow me to analyze a problem on another server remotely,
but it's not going to be any time soon.

Many of my customers that have valuable sites setup and don't want to move
them just keep them where they are and just use this hosting package for
the autoresponder.

Let me know if you have any further questions.

Have a great day toward your online success !!

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 4th Sep 2015, 11:44 PM   #1687
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Vendor-Lock Autoresponder v2.9
is here !

I am happy to announce the release of Vendor-Lock Autoresponder v2.9 !
All new accounts will have v2.9 and the upgrade for existing customers is 100% FREE !

To upgrade your autoresponder to v2.9 simply login to your cpanel,
and follow the link in top left of your cpanel for instructions and video help.

Warriors and Customers have asked for particular features added....
and of course that's exactly what I did.

Here's what I've added in v2.9

  • List automation. Remove a subscriber from up to 2 other lists when subscribed to a new list. For example, this enables the autoresponder to automatically remove a subscriber from the "free product" list when they order the " paid product " or upgrade and subscribe to the new paid product list. You can select up to 2 other lists to remove the subscriber from on the list creation page and the list edit page from drop down menu. super easy !
  • List Export. This allows you to export your subscriber list and info to a .csv file on your computer and also makes a copy on your server for you to export. Pick the list you want to export in a drop down menu, and click one button. done !

  • Vendor-Lock Auto-Funnel Page Builder. People would always ask me if there is any software out there that will build a squeeze page or optin page, along with a matching thank you page, and put in a web form for a particular list in their autoresponder. Until now there was nothing out there, but I have added a special new feature to the VL autoresponder v2.9. You now have a new feature on the web forms page. It allows you to enter Text for squeeze page or optin page, Text for the thank you page, add a photo or product image, set the optin redirect link, choose a web form without copying or pasting any code, and build the .html web pages on your server all in ONE CLICK ! This allows you to quickly build squeeze pages, or optin pages for "registering" a a product after payment is made. It will create the thank you page to match, and add the link you entered on the thank you page. You can use this to say "thanks for registering your product, while you're wating for your download email, please check out this new amazing product ! " with your link to that product as an upsell. Super fast and One Click Easy !
  • Broadcast Feedback. I've added instant feedback data on the home page that tells you how many "opens" and " unique clicks" on each of your 3 cloaked tracking links for the "last broadcast sent". This way you can see how many opens and clicks you get for last broadcast on the home page without having to go into your lists and check it from there. Just plain handy !
  • Bug Fixes. There were a couple harmless but annoying bugs after last php upgrade, so I have killed them ! All code is up to date with latest version of php now.


I hope you all enjoy the new features I have added.
Thanks for being a customer. If you have any questions or need help with
upgrading your AR to v2.9 please open a support ticket.


Thanks everyone !


have a great day toward your online success !


Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.


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Unread 5th Sep 2015, 12:05 AM   #1688
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Your delusional in the sense that you are always right and the customer is always wrong.

And your delusional if you think I will Pay for another year of hosting (when I didn't use the first year) And also that I will remove my posts and send you an apology email.

All so you can release a domain into my account that I own already.

As the owner of a hosting company you do not have good customer service or focus and you do not honor your support tickets.

I have seen all the other complaints on the thread before from customers and you always say it is the customers fault for doing something wrong..

if I'm sounding insane Jeff its because this really is a big deal to me and your responses are just defensive and not helpful.

I spent months working on this site only to see it gone because you failed to get me the code you promised me.

I'm sure other people would be a little bit insane and frustrated by the fact that it is very difficult to get you to admit any kind of fault on your part.

I will not apologize for what I have said here on the thread, Everything I have said has been the truth and backed up with fact and screenshots to prove it.

I will not pay for another year of hosting or send you an apology letter as it really should be the other way around Jeff, but you cant see.

Lets leave it at that then Jeff, I wont be blackmailed in order to get my domain back into my account..
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Unread 5th Sep 2015, 12:11 AM   #1689
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Originally Posted by daryn View Post

Lets leave it at that then Jeff, I wont be blackmailed in order to get my domain back into my account..
Right. makes sense.
After you come to my WSO and try to blackmail me into taking time
away from paid customers to do you a favor that I didn't owe you,
attack me, then suggest I am attacking you.

I still offered you a way to get your domain back after that even.
Not sure what else I could do for you.

Originally Posted by daryn View Post

to get my domain back into my account..
You do not have an account with us. I offered you a chance to renew your account,
and get my help with a third party company which involved asking for a favor on my end.

Originally Posted by daryn View Post

get my domain
You do not own the domain. You paid for hosting and autoresponder for 1 year,
and I gave you a free domain registration for main domain of cpanel and autoresponder
included in the package, therefore non-transferable. After the first year you pay for the
domain not me, then it's yours, and you can do with it as you please. However you
chose not to renew your account or the domain, so it has not been paid for and expired.

To get it out of reinstatement phase there are upstream provider fees, $200 USD.
I told you I put in special request for domain to be released to me and waive all fees.
Even Namecheap can not avoid this and has to pay, but by asking the right persons for
a favor once in a while, things can be done. However in this case the domain is not paid
for, and it will be parked on my server, and they will just take it out of my main account funds.

I just can't be any more clear than that.

Have a nice weekend Daryn.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 5th Sep 2015, 12:56 AM   #1690
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Originally Posted by Vendor-Lock View Post

Right. makes sense.
After you come to my WSO and try to blackmail me into taking time
away from paid customers to do you a favor that I didn't owe you,
attack me, then suggest I am attacking you.

I still offered you a way to get your domain back after that even.
Not sure what else I could do for you.



You do not have an account with us. I offered you a chance to renew your account,
and get my help with a third party company which involved asking for a favor on my end.



You do not own the domain. You paid for hosting and autoresponder for 1 year,
and I gave you a free domain registration for main domain of cpanel and autoresponder
included in the package, therefore non-transferable. After the first year you pay for the
domain not me, then it's yours, and you can do with it as you please. However you
chose not to renew your account or the domain, so it has not been paid for and expired.

To get it out of reinstatement phase there are upstream provider fees, $200 USD.
I told you I put in special request for domain to be released to me and waive all fees.
Even Namecheap can not avoid this and has to pay, but by asking the right persons for
a favor once in a while, things can be done. However in this case the domain is not paid
for, and it will be parked on my server, and they will just take it out of my main account funds.

I just can't be any more clear than that.

Have a nice weekend Daryn.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
As you said Jeff after the first year I pay the domain fee,
Why do you think I wanted the epp code to transfer the domain into my account.
So i could take proper ownership and pay my renewal.

I could not pay the renewal as when I tried in namecheap it said I was not the owner of the domain. And after contacting support they confirmed that the domain was in your account.


Stop saying you put in a special request and making yourself out to be a hero. Namecheap support have done this in order for the transfer to my account to take place.

No favors on your part were needed, you can see in the previous post with screenshots that they were indeed forgoing the $200 fee in order to let you transfer the domain to me directly

First you say you can do nothing as the domain is in my account and I let it expire. You were very clear that it was in my account and it was my fault.

You posted screenshots showing your namecheap account confirming you were not the owner and I was totally wrong.

Now that namecheap have reactivated the domain you have admitted it is in your account indeed but you wont release it to me as you dont know what to do.

You see what im getting at here Jeff, You have been saying the domain was mine all along and I was mistaken and now its magically in your account.

How is that possible unless it was in your account all along...

Can you please just supply me the epp code so I can transfer my domain to my account and close the ticket with namecheap risk managment.

Have a nice weekend too Jeff
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Unread 5th Sep 2015, 01:16 AM   #1691
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Originally Posted by daryn View Post


Can you please just supply me the epp code so I can transfer my domain to my account and close the ticket with namecheap risk managment.

Have a nice weekend too Jeff

It's 12:00am here, and I've wasted another whole day on this.
You are taking time away from my paid customers.

I have to PAY for this domain. I have managed to get it released,
and not pay $200USD for upstream provider fees, However
Namecheap will charge me for 1 year renewal and probably a
small reinstatement fee on their end before they park it on my server.
So I own it and will have already paid for it before I get it.

This is what you are not understanding. You need to pay me for
the domain before I can give it to you, because I'm in the hosting,
software and domain selling business, I don't give them away.
Unless you order a new WSO account, then you get it with your account,
just like you did over a year ago.
In this case it will cost me even more because it was past expired.

If I didn't ask for a special favor to the right person, this domain could
have been legally auctioned off by enom at any price. Even for Namecheap
to get it back, $200 USD. I got around that, but it will be released to
Namecheap first, then to me and it will cost me money.

You have not renewed the domain, or the hosting account and autoresponder,
so you have to order an account from me after removing all your posts here
on my WSO and sending me an email letting me know you have done so.

Also, just so you don't accuse me of hiding anything.....
ICANN does not allow transfer on domain less than 60 days old,
and I beleive that applies to reinstated domains as well, so you will
have to host the site on our servers for 60 days, and there is not a thing I can do about that.

I hope that I'm finally being clear enough.

yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 5th Sep 2015, 02:01 AM   #1692
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Again Jeff, Namecheap was already doing this as you can see from the sceenshot.
But if you could show me a screenshot of you requesting this then i would stand corrected.

You can push the domain from one namecheap account to another account within the 60 days as they are on the same domain provider..
DO you want to send me an invoice for the price of the renewal and then push it to my namecheap account

By the way its been parked onNS1.VENDORLOCKHOSTINGSERVER2.COM & NS2.VENDORLOCKHOSTINGSERVER2.COM since this morning.
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Unread 5th Sep 2015, 02:09 AM   #1693
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post


Namecheap was already doing this.

DO you want to send me an invoice for the price of the renewal and then push it to my namecheap account

By the way its been parked onNS1.VENDORLOCKHOSTINGSERVER2.COM & NS2.VENDORLOCKHOSTINGSERVER2.COM since this morning.
If they were already doing it, then why attack my WSO to blackmail me into helping
you out with a favor on your unpaid account by contacting a third party company on your behalf ?
Actually, two in this case. With special favor request on my end.

If it's already parked on our servers then you know now I'm telling you the truth.
I'm sure they'll send me an email about it soon and it will be
taken out of my account funds. Probably already has but since it's 1:02am
here I'm not going to check. I'll just take your word for it. So, I guess that's
where it stays. Can't put in any more hours on this sorry.

You can buy an account and domain from me by paying for one like everyone else,
and only after you remove all your posts from my WSO.
You will then have to host the site on our servers for at least 60 days.

If you think I'm going to post who I ask favors from, especially to fix your problem
that you created for yourself.... That's a definite no. There is no chance I'm going to do that.

Oh, just so you know I didn't terminate your cpanel or databases so
your sites files and databases are still existing on the server, which
is also a favor I did for you. Non-paid/renewed accounts get auto-terminated
from the server but I shut that off on your account. Another thing I didn't owe you.

Good night.

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 5th Sep 2015, 02:28 AM   #1694
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After the first year i wanted to pay for my domain that's why I requested the epp code well in advance.

With other hosting I have done the thing at the end of year without issue.

I had nothing of value on your hosting, I moved everything to another hosting 2 months into using vendor lock when I realized it was not dependable.

If you really wanted to do me a favor you would have released the epp code before the domain expired and not tell me that it was already in my account and I let it expire.

I will not be forced into using your hosting for 2 months.

Please send me an Invoice for the renewal price of the domain and then you can push it to my account and all this will be over and done with.
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Unread 5th Sep 2015, 02:44 AM   #1695
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post

With other hosting I have done the thing at the end of year without issue.
This is a WSO that includes hosting for the autoresponder.
This is not hostgator.
This is my special software packaged with hosting,
and in annual option with domain.

You can renew your account only after you've removed all your posts
from my WSO, and the domain name is none-transferable for 60 days.
You'll have to take that up with ICANN.
Again, this is my WSO special package, I don't offer domain push.
I offer this WSO with Autoresponder, hosting and domain included.

Renew, or not renew. That was your choice. And you made your choice.
Now you want to change your mind, attack my paid WSO,
take my time away from my paying customers that appreciate my software,
and you refuse to use my services. So I can't help you.

Good night.
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Unread 5th Sep 2015, 03:11 AM   #1696
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I don't need to attack you Jeff anyone reading this thread will read your comments and make up there own minds about it.

To sum this up.

1 I request epp to transfer domain and renew before it expires

2 You respond telling me that the domain is already mine and I let it expire.

3 I contact risk management with namecheap who tell me its in your account and that they will reactivate the domain so you can transfer.

4 You keep telling me that the domain is in my name insisting that I let it expire.

5 Namecheap reactivate the domain suddenly you realize your mistake so then instead of apologizing and pushing the domain to my namecheap you backtrack quoting terms and conditions.

6 Now you take full ownership of my domain and you wont let me have it until I pay you another year with your hosting autoresponder package.


Coming up-to when the year was up you were meant to transfer to me .I requested the code on the 28/01/15 and also on the 25/08/15

It doesn't say free domain name with 2 years package. and I already paid the first year

I asked you for the invoice for the renewal you said you had to pay it yourself, I was not asking to renew and stay with vendor-lock, You said you would have to pay the fee, I merely was offering the fee to you in good faith before you transferred to me..

So many other options here Jeff, For the moment You could just point the domain to my own nameserver and in two months do the transfer.

or just push the domain to my namecheap now.

It seems however you pick money over customer service

Send me an invoice for 2 months hosting then and the renewal. would that be ok with you ?
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Unread 5th Sep 2015, 03:24 AM   #1697
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by daryn View Post


Send me an invoice for 2 months hosting then and the renewal. would that be ok with you ?
You can reactivate your existing account the domain is attached to
only after you have removed all your posts from my WSO.

Then I can send you an invoice for reactivation, plus any fees Namecheap charged me.
After 60 days you can press that " get EPP code" button in your account
and it will put in EPP code request for you if you wish to transfer the domain.

I'm off to bed, it's 2:22 am and this is the very last moment I'm spending on this.

Good night.

Yours truly,
Jeff Noyes

Vendor-Lock Hosting & Software co.
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Unread 5th Sep 2015, 05:23 AM   #1698
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post


You do not own the domain. You paid for hosting and autoresponder for 1 year,
and I gave you a free domain registration for main domain of cpanel and autoresponder
included in the package,
OK I am done with this, your asking me to pay another 39$ for a year hosting and I am not willing to do that.

Now you need to transfer this to my account please.

I have tried to be as nice as possible about this but you seem to be trying to take advantage of my Dire situation and turn your mistake into a money making venture.

You should really look at your invoices Jeff.

I paid for this domain, nothing was given free.

I was hoping you would see reason before having to post this.

Here is the original invoice and it clearly shows I paid for the domain separately and it was not free with the package I ordered.

Which means your tos have nothing to do with this.



Now can you finally take responsibility for your actions and give me my domain back.


Looking forward to your reply

Darren
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Unread 5th Sep 2015, 05:36 AM   #1699
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Originally Posted by daryn View Post


Looking forward to your reply

Darren
The $1.99 ? that's for the extra domain protection you added to your order.

Send me a nice email at support(at)vendorlockhosting.com when you've removed all your posts
and I'll walk you through the steps to reactivating your account, and that would be nice of me.


Good night.
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Unread 5th Sep 2015, 05:43 AM   #1700
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Re: BEST SELF HOSTED AUTORESPONDER + ULTIMATE WARRIOR HOSTING PACK = IM WET DREAM ! ~ LIMITED TIME W
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Originally Posted by Vendor-Lock View Post

The $1.99 ? that's for the extra domain protection you added to your order.

Send me a nice email at support(at)vendorlockhosting.com when you've removed all your posts
and I'll walk you through the steps to reactivating your account, and that would be nice of me.


Good night.
I've been looking at the posts going on between you two with some amusement but now, this has to be the best. It quite clearly says on the invoice "Domain Registration - domain name - 1 Year"

Absolutely nowhere does it mention extra domain protection so I reckon your reply that I've quoted has to be a joke.
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