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Unread 9th Nov 2010, 07:32 PM   #1
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--- Sugar CRM, Vtiger CRM --- Golden SERVICES !!!
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Company profile
http://softwareoutsourcing.biz/downl...go_Profile.pdf

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http://softwareoutsourcing.biz/downl..._solutions.pdf

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The Pain


Microsoft Dynamics or Sugar CRM? Which one is appropriate for your business?
Worrying that your business is too special that no off-the-shelf CRM package will suit?
It’s not worth your headache.


The CRM industry has been there for decades, but there is no-one size-fit-all solution. As a result, there are dozens of CRM technologies to tackle different market segment, each with pros and cons. Customers who are new to this concept find it profoundly confusing, especially when evaluating a long list of feature comparison.

The Remedy


At Citigo, we believe that all you have to care is to get your business processes right.

With many years working on CRM and thorough experience on various CRM technologies, we know the differences between them. Our vendor agnostic philosophy helps us stand out of the crowd. Given your business goals and conditions, we can come up with specific analysis, and then build a total CRM solution. You can concentrate on your business task, and it is our job to help provide you the right IT decision in order to maximize return on investment.

Our solution is tailored to suit your budget, timeline and scale. It gives you all advantages of the leading technologies as well as a familiar visibility. Employing our solutions allows you to systematically manage your key customer data, appointments, correspondence, activities, campaigns, opportunities pipelines and any other information regarding to your business.

Our strengths lie in:

Customizability: we can perform customization on top of an appropriate CRM core technology to fully suit your business process.

Scalability: we ensure our solution can grow together with your business. You can choose to deploy the CRM system in-house, or you can trust our CRM hosting service.

Integration: we help you to liquidize your information flow to various systems
  • Accounting software: connect customer facing activities with backend financial tools (Quickbooks, Sage, Pronto, InforSunSystem, etc.)
  • Productivity suite: immense your CRM experience within familiar email and document environment(MS Office, Google Apps, etc.)
  • Social media: explore customer insights through social networks (LinkedIn, Facebook, Twitter, etc.)
  • Business intelligence:discover hidden customer behaviors through comprehensive reports, specifically tailored for your industry
  • Custom dashboard: put first things first
  • Ad hoc information systems: leverage on what you have already had




Vertical industry knowledge: we build in industry best practices at your business level
Regardless of which core technology we use, following features are supported:
  • Sales Force Automation
  • Customer Support & Service
  • Marketing Automation
  • Inventory Management
  • Activity Management
  • Security Management
  • Reports & Dashboards
  • Add-ons
The Use Case

An IT startup builds a cluster computing technology which eases the process of multi-processor programming. For this type of business, potential customers are research institutes and companies with high R&D budgets. Decision influencers are often technical architects, who often lean their evaluation to peer recommendation rather than sales presentation. After initial market exploration, the company learns that the most effective way to reach out to this group of people is through the professional social networking site LinkedIn.


The solution recommended for the company is a customized version of vTiger CRM with social media integration. vTiger CRM is an open source core technology, making the cost very much affordable for the startup, yet providing amazingly powerful features and flexibility. As illustrated below, the social layer allows the company to explore LinkedIn connections of an account, helping them to quickly get in touch with many contacts. It also shows public LinkedIn profile of key influencers. As a result, salespeople can approach them in a more personal manner.

Please Contact us for Service Quotes.


Last edited on 10th Nov 2010 at 09:52 PM. Reason: update information
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Unread 10th Nov 2010, 07:45 PM   #2
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Re: --- Sugar CRM, Vtiger CRM --- Golden SERVICES !!!
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more info on our website www.softwareoutsourcing.biz

pls email us for more information about our CRM solutions !!

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Unread 22nd May 2011, 01:10 PM   #3
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Re: --- Sugar CRM, Vtiger CRM --- Golden SERVICES !!!
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Do you give any trial versions to check it.

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Unread 21st Jul 2011, 09:17 AM   #4
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Re: --- Sugar CRM, Vtiger CRM --- Golden SERVICES !!!
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Check out StarterCRM (a free trial is available for 30 days).

This CRM app is simple to use and easy to get started.

Hope this helps you out.

Best of luck.
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