yuccarichard

yuccarichard

FAQ:

Q. How do I place an order?

A. By clicking "Place your order" button. You'll be directed to Products | Coverorama where you can choose your preferred cover package, add to cart and complete the order by paying through Paypal.

Q. What payment methods you use?

A. We use paypal as a payment method.

Q. What happens after I have placed my order?

A. You are redirected back to our website where you see summary of your order and a button taking you to a form specifying the requirement for your Kindle cover. You will get an email notification confirming that we received your order. After that, we work our magic and get back to you within one to five business days with a cover artwork proposal for your approval.

Q. Do I have to pay in advance?

A. Yes. We charge the full amount in advance.

Q. How do I get the extras?

A. When you choose: "Custom Kindle Cover + (optional extras)", on product page you can "tick" the optional extras you want on product page.

Q. How fast is the turnaround time?

A. Standard delivery time is between one to five business days, depending on the order volumes we're dealing with at that moment. In the unlikely case that your cover delivery will be delayed, you will be notified via email about it.

Q. Can I just order 3D cover, Facebook Cover, Google+ Cover or Twitter header only?

A. Not at this time. These are only sold as extras when you purchase Custom Kindle Cover as they are based on the design of your Kindle cover. We do have a bundle for Cover + 3D Cover where you save money and we'll be adding more bundles if there's higher demand for certain extras.

Q. How many revisions am I entitled to?

A. You're entitled to unlimited revisions. Your satisfaction is our priority. We offer unlimited revisions until you are 100% satisfied.

Q. How is my artwork delivered?

A. You'll get an email with a download link to your artwork.

Q. I would like to make changes to my cover, what should I do?

A. Just reply to email you got the download link from (or use the contact form stating your order ID and Paypal email address) and tell us what would you like to change on your artwork. We offer unlimited revisions, so we will keep on working on your artwork until you are 100% satisfied.

Q. Do you offer money back quarantee?

A. Yes. In the case you're not satisfied with the service even after multiple revisions we're happy to return the full amount to you. Of course after this you're not allowed to use the previous versions of the artwork in any way.

We do also reserve the right to cancel your order if experiencing productional issues or other unforseen reasons, in this case you'll get full refund of your order.

Q. Do you offer bulk discounts?

A. Yes, send us email to admin@coverorama.com and we are happy to provide a quote!


Don't see your question answered here? Send it to admin@coverorama.com

yuccarichard

Fresh from the oven....

yuccarichard

Also fresh from the oven....

yuccarichard

Fresh from the oven...

jex1

I signed up, gave my full address (don't like doing that but oh well), paid, inputted book cover details and got this. Tried a few times, doesn't work.

yuccarichard

Apologies about that. That form has some issues and will try to fix it asap. Can you send the details via email to orders@coverorama.com or PM me in here.

This info is needed:
Author name:
Book title:
Subtitleoptional)
Other textsoptional)
Genre:
Contact email: (if different than paypal email)
Details: ( Please provide all the information we might find useful, like specific colours, what you think the cover should "say", adjectives, anything, even links to examples you like. )

again, sorry about the inconvenience.

yuccarichard

jex1: The book detail form should be working now as well.

Sorry about inconvenience

jex1

I messaged you via your sites contact form with a screenshot of the order form. I haven't had an email from you so don't know if you recieved it?

John

ekarey

I just placed an order. I look forward to the results.

yuccarichard

Thank you ekarey, we're working on it as we speak...

yuccarichard

John, we haven't received your cover details yet. Sent you 2 emails about it. The website forms were not working when you tried to sent them. Could you please resend and we'll get on it ASAP.

jex1

Hey, thank you for the awesome cover Yuccarichard!

It is so much more professional looking than the fiverr ones I get made, and on top of that they gave me two because their order email wasn't working properly!

The book with this image on is ranking higher than all of my other books!

I will be ordering more in a week or two when I release some HUGE globally searched niche books.

Awesome

yuccarichard

You're welcome and glad you liked your covers, was pleasure doing business with you

jex1

The quick turnaround and awesome email support is what makes me like your company already.

I just wish my ghost writers had the same ethos!