Marketing: Lower Your Refund Rates With Industry Leading Customer Support

Nick_Silikov · 5th Jun 2014, 02:32 PM

Are 20+% Refund rates haunting your launches?

Are you tired of shoveling same old emails from your clients over and over? Explaining them simple setup or helping them, because their wmware on Macintosh glitches AGAIN ? Did you ever want to leave this behind and get some time to focus on development and planning, without worrying about satisfaction of your clients and refund rates?

It's a pain shared by many Internet Marketers.

Hi fellows!
This is Nick with a special offer that will COMPLETELY change the way you run your business.Please do NOT scroll all the way to the bottom without reading this entire message carefully - trust me, it won't do you any good if you don't even have the patience to read this post :-P

Just like me, you’ve bound your life with the Internet and you‘re aware that even with the most proper approach making constant profits on the web is a HUGE challenge. Each person can name a thousand reasons why it is so difficult, but I’m gonna name just one -

IDIOTS

That sure may sound offensive, but I am serious.
I probably need to elaborate this a little. You start off with an idea, vision, invention which you’re planning to promote and sell to help other people ease their lives. Then you do some research and end up creating a page with a small self-written text, just like the one you are reading now. One way or another you end up understanding a very simple TRUTH:

Even if you’re the best strategist and you have the greatest ideas you can’t do everything on your own.

Sooner or later you’re gonna have to hire someone to work on your website, videos and presentations, etc, and this is the point where problems begin.

It’s really difficult to find a competent person who can fulfill your needs in a cost effective manner. If you ever worked with someone outside of the “friend from a friend” circle, then you probably understand my point here.
I cannot emphasize this enough, especially when it comes down to my area of expertise –

CUSTOMER SUPPORT

Throughout the years I've had the chance to work with some of the biggest players out there, starting as a call center representative, back when I was a student, ending as an owner of a small business which specializes on IM-niche specific customer care and offers other related assistance to private companies in the US, Europe and Australia.
Back then all of them wanted to cooperate with my first employer for one simple reason – LOW COST (this is what you expect to get when you come looking after outsourced customer service in a country like Ukraine).

And opting in for that kind of services they ended up having an underpaid “typing monkey”, with a lack of skills and absolutely no motivation to get the job done RIGHT. At some point I decided not to be that monkey and quit my job. This period of life, however made me realize three very important things:

Making a sale is only the first part of a successful venture, while providing assistance and maintaining proper relations with the client base throughout the whole lifetime of the product is the second, EQUALLY important part.
Customer support has a DIRECT impact not only on the company's profits, but on its image overall, affecting it's future ventures.
Support mustn't be laid upon someone who doesn’t fully understand the tasks at hand or is not willing to commit to it - support is before all, about genuinely wanting to help people.

This is the wide, firsthand experience that lies at the foundation of our business, with GREAT feedback from former and existing clients over the past several years of operations - their refund rates hit rock bottom!

We're going to need to end our work with you at the end of this week. This decision is purely financial and has nothing to do with the quality of service we've recieved from you. We appreciate all the hard work and support we've received from your team over the past year.
It has been a pleasure working with you all and if the need arises in the future, you'll be the first people we call. If you'd like to use us as a reference, feel free to give my phone number and or email address to your prospective clients who may want to speak to someone who's used ur service.

Ken Herbert,
AutoFXFiringPins

I have worked with Nick for many years and he and his team provided a great service for us at reasonable prices. Nick and his team were very knowledgeable in many forex applications and were quick learners with our software. Nick is trustworthy, reliable and was a pleasure to work with. I highly recommend him.

Daniel,
Forex Traders Daily

We have been using customer support services by Duet Support for 2 years. We started out as a small project which grew fast over time and required more support for our products.Duet Support rendered awesome service during all these years. They also grew from a small company to a world class support center which provides outsourced customer support to several major international companies and software developers.Their staff’s English language skills and understanding of the software are at a very high level and our customers’ satisfaction is very high which results in a large volume of sales and a low refund rate.
We would definitely recommend Duet Support for any company seeking professional customer support service for a reasonable fee.

Mike,
Fapturbo

For my next big product launch, I found myself in need of a reliable and affordable customer support service with a professional and attentive approach to the needs of my customers. A fellow marketer has recommended Duet Support to me. It has been several months since the launch of my project and I can confidently attest the service I was provided with by Duet Support completely came up to my high expectations.
The Duet Support employees proved capable of successfully handling customer inquiries of all types and complexity levels in a fast and professional manner. Largely due to their assistance I managed to reach a steadily growing number of sales with a minuscule refund rate. A combination of a quality product and quality customer support is what makes my project rock on ClickBank. Moreover, the cost of the Duet Support services is by far the smallest on the market for the high quality level provided. I now intend on ordering their customer services for all of my future marketing projects.

Steve C.
Forex Bulletproof

We save their money!
Things will change if you apply this to YOUR business, believe me!

Thanks for taking the time to read my long message.
If my thoughts were interesting and you are thinking about applying them to your business here’s more specific info about our services:

Five years of experience providing low-cost outsourced customer support for a variety of Internet projects of any nature and scale (Forex Brokerages, Forex Software, Internet Marketing, Betting and Gambling, SEO, and many more)
Qualified, polite, and diligent English-speaking staff
All types of customer support offered (e-mail tickets, live chats, telephone)
Affordable pricing starting as low as US $800-$900 per a full-time employeeper month or $7 per hour with no long-term obligations
Availability of both full-time and part-time customer support packages
Opportunity to form your own customer service teams under our supervision
A modern fully equipped well-guarded office facility operating around the clock (three shifts 8 hours each): Office Workspace | Duet Customer Support
High security and privacy protection standards
Additional services (knowledge base compilation, support software setup, user manual preparation, provision of team leaders, forum moderation etc)
Flexibility and willingness to fully meet your professional needs

And remember – decisions lead to productivity and productivity leads to SUCCESS!

P.S. Summer is the best season to postpone all serious business activities and spend some quality time with your family on the seaside. We are all for it!
Before it kicks in you should think about fulfilling your support needs, so that you could have a peaceful vacation, without worrying about what’s happening back in the office. So, till the end of this month we’re offering a 20% discount on our services to all of the warrior gang who read this message!

To order, just drop me a PM, or a message by e-mail (nick.silikov [at] gmail.com) or via Skype (Skype ID: nick.silikov).

Nick_Silikov · 6th Jun 2014, 02:35 AM

Reserved for promos

6th Jun 2014, 02:35 AM	#2
Nick_Silikov Support Outsourcing Join Date: 2010 Location: Kiev, Ukraine Posts: 19 Thanks: 1 Thanked 2 Times in 1 Post	Re: Lower Your Refund Rates With Industry Leading Customer Support Share on: Reserved for promos
	Duet Customer Support Team, qualified tech support for your Internet projects. Learn how to make your refund rates record low!