Best Live Chat Plugin For Wordpress?

by 15 replies
18
Hey everyone

I am thinking of installing a live chat plugin on my WordPress blog and wanted to see if anyone had any recommendations on which ones are the best.

A couple things I would love for it to do.

1. Not require my visitors to setting up an account or registering to initiate a chat, just ask their question and it comes to me if possible.

2. Lightweight, I am all about load speed and do not want to slow my site down too much to add this plugin.

3. preferably compatible with Android so that I can be "online" on the go as well as seeing and having the ability to reply from my Android smartphone.

Any insights you may have on this would help me out a bunch, I see a lot of options but wanted someone's opinion who wasn't giving it followed by an affiliate link.

Thanks
#website design #chat #live #plugin #wordpress
  • [DELETED]
    • [1] reply
    • Zopim is good and we have also used WP Live Chat Support.
  • hello from valdosta! considering you're in ga i assume you know where that is, lol...

    at any rate, i use providesupport for my website design clients. it matches all your needs. if you have any questions, feel free to shoot me a pm...

    micheal
  • Zopim hands down! Best thing ever! While you're checking it out also check out Zendesk

    Zopim has all the features you need and also has an app which you can chat from on the go.
  • Banned
    WordPress Live Chat Plugin
    My favourite plugin right now. Chat with your customers on your site for sales and support easily, and beautifully.
    You DON’T need to pay monthly payments
    Install on your own WordPress and start to use it
    Very clean code
    Cute skin (fully customizable)
    Create your own operators
    Chat logs, of course
    More than one operators can reply the same user’s question
    Visitors can fill out contact form when all operators are offline
  • Try with WP Flat Visual Chat v3.1, Chat X v1.4.1
  • Without having seen the other replies yet, I am going to recommend https://wordpress.org/plugins/wp-liv...ort/changelog/ This seems like a neat plugin because you can choose whether or not you want your chat app to be displayed to all users or to those who are registered. Hope this helps.
    • [1] reply
    • I really would like you to take a look at Zopim. I use Zopim chat for my website Rugs Sale | Rugs For Sale | Discount Rugs Ship Direct to serve 50-100 chats per day.

      Here's why we use Zopim

      - Simple triggers & auto-responders that engage visitors and save chats
      - Zopim just works and loads quickly 99.9% of the time
      - The layout is simple, clean & easy to understand
      - It has great chat history & search
      - Extensive stats like visitor path, source, location & more

      It just works and it helps us answer questions, cut down on call volume and increase revenue. We have tried others with more "features" but Zopim has a nice balance of advanced features and essential features we will actually use.
  • So what is the cost of Zopim?
    I have heard a lot of good things but is it monthly pay?
  • I'm just trying out WP Live Chat
  • Just looked and see that Zopim runs between $11-$25 per month depending on plan you choose.


    WP Live Chat is one time $19.95 for extra features.
    Normal features are free.
  • UPDATE:


    I am not satisfied with WP Live Chat at all. Not sure if it is because I am only using the free version but it seems that it only shows the chat box when it wants to and furthermore I looked at all the features available with the pro edition and it still doesn't seem like something I would be interested in.
    If anyone else can suggest one that is not monthly or just a one time fee that is good, please let me know. Until then I will go down the list and keep trying others. I will post my findings here.
  • I've got you! I recently did plenty of research on this very topic. I ended up going with PureChat. They have a robust free option and their paid level is only $5/mo. Very easily to install on any website. Includes a mobile app, canned responses and lots of other cool features.
    • [1] reply
  • Aside from Zopim I would investigate - WordPress - Chat X - WordPress Chat plugin for Sales & Support | CodeCanyon
    • [1] reply
    • Chatwing takes the cake for a social chat room service. Excellent tool for webinars and anything social for users with moderator controls to easily ban users, delete messages and get alerts, also wordpress plugin available.
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