500 Internal Server Error Giving Me The Shits

17 replies
  • WEB DESIGN
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So I continue to get a 500 internal server error while building a site on wordpress.

I needed to up my max execution and max upload limit when I first statrted building the site, so I uploaded a php.ini file, got rid of it because it broke my site, and now every time I open more than one tab on wordpress (eg want to edit a post and page at same time) I get an 500 internal server error.

It's making my productivity very sloe and the site is expected to get large amounts of traffic so I can't have these errors all the time when launched.

Who's handy with php and can give me some advice?

Thanks!
#500 #error #giving #internal #server #shits
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  • Profile picture of the author jbyte
    Normally this is a server error, have you tried contacting your host?
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    • Profile picture of the author Jack107
      Originally Posted by jbyte View Post

      Normally this is a server error, have you tried contacting your host?
      I have emailed them but I run all my sites on the same server and they are fine. I'm convinced it's something I have done,

      Here are some of my error codes from like the last hour.

      [08-Jan-2016 13:27:58 UTC] PHP Fatal error: Out of memory (allocated 45088768) (tried to allocate 122880 bytes) in /home/fourfinger/public_html/wp-content/plugins/wordpress-seo/vendor/composer/autoload_classmap.php on line 133
      [08-Jan-2016 13:27:58 UTC] PHP Fatal error: Out of memory (allocated 23330816) (tried to allocate 122880 bytes) in /home/fourfinger/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 386
      [08-Jan-2016 13:28:05 UTC] PHP Fatal error: Out of memory (allocated 81264640) (tried to allocate 71 bytes) in /home/fourfinger/public_html/wp-includes/pomo/entry.php on line 76
      [08-Jan-2016 13:28:05 UTC] PHP Fatal error: Out of memory (allocated 79691776) (tried to allocate 9 bytes) in /home/fourfinger/public_html/wp-includes/pomo/streams.php on line 110
      [08-Jan-2016 13:28:05 UTC] PHP Fatal error: Out of memory (allocated 57933824) (tried to allocate 7680 bytes) in /home/fourfinger/public_html/wp-content/plugins/jetpack/modules/protect.php on line 148
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      • Profile picture of the author jbyte
        what kind of hosting do you have, shared, vps dedicated?
        do you have cpanel/whm?

        you can change the php.ini settings in cpanel/whm depending on what you have.
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        • Profile picture of the author Jack107
          Originally Posted by jbyte View Post

          what kind of hosting do you have, shared, vps dedicated?
          do you have cpanel/whm?

          you can change the php.ini settings in cpanel/whm depending on what you have.
          Shared hosting, I use cpanel.

          The memory limit is at 512mb, that's as high as it will go. Still no change.

          Like I said, this started happening when i uploaded that php.ini file, is there a way to reset to default php settings?
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          • Profile picture of the author jbyte
            Explain all that to your host, unfortunately that's all you can do at the moment since it's shared, its a bit restrictive.
            Can you tell me the name of the host? Some allow you to change up the php, some don't
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            • Profile picture of the author Jack107
              Originally Posted by jbyte View Post

              Explain all that to your host, unfortunately that's all you can do at the moment since it's shared, its a bit restrictive.
              Can you tell me the name of the host? Some allow you to change up the php, some don't
              TPP Wholesale they are. They do allow me to change php, as i needed to upload a theme import, I sorted that issue, but in doing so have stuffed something up haha.

              Thanks for your help.
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              • Profile picture of the author jbyte
                no problem, good luck with it.
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  • Profile picture of the author PeachCoding
    Hi Jack, that error message is letting you know that your hosting account / server / or vps is running out of memory. Which (without looking at your php.ini options) to me means that you'll have to either a) change the max memory ie. "memory_limit" to a higher value to avoid the error message or b) upgrade the account to have more memory accessible to fix it.

    Hope that helps, and I'll be around and available in case you want me to fix the problem for you.
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    • Profile picture of the author Jack107
      Originally Posted by PeachCoding View Post

      Hi Jack, that error message is letting you know that your hosting account / server / or vps is running out of memory. Which (without looking at your php.ini options) to me means that you'll have to either a) change the max memory ie. "memory_limit" to a higher value to avoid the error message or b) upgrade the account to have more memory accessible to fix it.

      Hope that helps, and I'll be around and available in case you want me to fix the problem for you.
      I can see how much memory I have left and there is plenty for this month so I don't think that's the issue.

      I'm begining to think it's a plugin causing the error. Have deactivated half and site has been going better. Odd error here and there but better.
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  • Profile picture of the author PeachCoding
    Ah, and yes now the fun is finding the plugin causing the problem then. Glad to hear the site has been going better; and a bit sad I wasn't able to help. Hopefully next time.
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    • Profile picture of the author Jack107
      Originally Posted by PeachCoding View Post

      Ah, and yes now the fun is finding the plugin causing the problem then. Glad to hear the site has been going better; and a bit sad I wasn't able to help. Hopefully next time.
      Still might need help, there's a few things i'm struggling with haha.

      If you want a quick $50 to fix a few things I can make a list.
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  • Profile picture of the author PeachCoding
    You can count me in. Shoot me the list via email to ivanphp404@gmail.com along with the access information to where the tasks are to be completed and I will both let you know how long it'll take and get them done right away.
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    • Profile picture of the author Jack107
      Originally Posted by PeachCoding View Post

      You can count me in. Shoot me the list via email to ivanphp404@gmail.com along with the access information to where the tasks are to be completed and I will both let you know how long it'll take and get them done right away.
      I'm about to head to bed, very late here, i'll email you tomorrow.
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  • Profile picture of the author PeachCoding
    That works perfect and I will be here for another 4 or 6 hours (until around 11p - 12a my time).
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  • Profile picture of the author Wooexpert
    You are getting problem because of php.ini . you need to ask expert WordPress developer to check php.ini file.
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  • This could also be caused by your Internet connection. Common with piss poor DSL. I know this because I have ATT DSL. Only thing available where i live. Not sure why my browser displays 500 error and 2 minutes later does not. My theory is the download speed is a struggle causing the error.
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  • Profile picture of the author projectpop
    First, check your server error logs. If cpanel > error logs.

    Then enable debug on wordpress to see if any issue with the codes WP_DEBUG
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