Designing a membership area on my website

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So here's my situation. I hired a guy to build me a WordPress website for my home inspection business. One of the things I needed on my site was the ability to have customers log in to a secure area to view/download a copy of their inspection report and copies of the pictures taken during the inspection.
So far this guy has created the log in area. But the any pictures that are uploaded have to be downloaded before they can be viewed. I want to have the pictures thumbnailed so they can be seen before opening. Similar to what you have on Facebook. I called in a gallery view, but I'm not sure if that's the right term. In any case, he's telling me that he doesn't know if this can be done. So I'm here to solve this problem for him so I can get this website finished.
What I need is something like a link to a "how to", or some sort of guidance I can give this guy so he can do his job. Any help is appreciated. Thank you.
#area #designing #membership #website
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