Hostgator I asked for information after a purchase.

5 replies
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Hello people

I hired a web hosting service with Hostgator and I am now asking for verification. I can not call because I do not speak English.

Hostgator also requests scanned copy of a Photo ID such as a passport or drivers license. Additionally, request a copy of a credit card ...
What if I paid with PayPal? :confused:

Is all this so necessary? :confused:

What can I do?

I hope some help from you, I'll be very grateful.

PS: I apologize for my poor English, I must improve!


Sebastian.-
#asked #hostgator #information #purchase
  • Profile picture of the author KirkMcD
    Originally Posted by truesouth View Post

    Is all this so necessary? :confused:
    If that is what they require then yes, it is neccessary.
    They want to protect themselves from fraud.

    What can I do?
    Since you can't speak english well, email them with your questions.
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  • Profile picture of the author MovieFreak
    I am also with HostGator and i am very happy with the service. You have to simply scan these docs and send via email. Add your name, order ID ....
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  • Profile picture of the author designerpk.com
    Hostgatoris great host, all my sites hosted there, they are very helpful you just email them.
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  • Profile picture of the author therealdeal
    Yes, I agree. I am also with Hostgator and Recommend them all the time.
    I have been with them for Years and can never think of a time my website
    was down.

    Hostgator is A++++

    Hope this helps to see the value in a good Web Host

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    Darren Utke Aka "The Real Deal" Mentor
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  • Profile picture of the author TristanPerry
    This is just for fraud protection. Fraud orders are massive in hosting - HostGator probably get hundreds per day.

    Hence why they are requesting these details.

    It is annoying though, I can understand your concerns.
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