HELP! Mobile Website Not Displaying on Client's Phone!

4 replies
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Okay, so I created a client's website using the WP Mobile Pro Sublime Theme and it's not displaying on a clients phone and also when I had a friend go to the site on her computer it's not displaying either...

The site is:

I've been having intermitent problems loading these WP Mobile Pro sites on my own phone.

Not sure what the problem is but I need some help to fix it.

I installed Wordpress on Hostgator using Fantastico.

Might there be a permissions issue with some of the wordpress files?

I'm not sure what to do...Totally embarrassed by presenting this new site to a client and him not being able to view the site.

Any suggestions?

#client #displaying #mobile #phone #website
  • Profile picture of the author shantanu
    Have you got all updates? If another browser works it might be IE8. or u can also try Mozilla Firefox or Opera Mini For Mobile.
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    • Profile picture of the author ebtg
      It looks pretty good on my end. I check it on Blackberry Storm and a iPhone 4. What is wrong with it?

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  • Profile picture of the author conquest97
    Yes, I have all the updates...Problem seems intermittent...Thanks for checking. My client has an iPhone4 and wasn't able to get it to load...

    I just checked with another computer and none of the 4 sites I created and installed would load properly...

    Going to put a ticket in with Hostgator support and see if maybe the issue is on their end...

    Problem is still unresolved...

    Oh yeah and another thing...When I first checked on another computer I was able to get 1 of the 4 sites to load by removing the www from the front of the URL...

    Crazy stuff about to drive me nuts!
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  • Profile picture of the author conquest97
    I think I have the issue resolved...Problem was with my Private Nameserver DNS Zone not pointing to the correct IP addresses...Updated them last night and now all appears to be working as it should...

    Thanks for all your help and suggestions
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