.comcastbiz.net A Name Issues

1 replies
  • WEB DESIGN
  • |
Okay, so I set up a customer with a website, their ISP is Comcast.

Changed the A Name for theirdomain.com in their Comcast Control Panel to my IP address as I am hosting it. (We did not want to change their email servers)

They also have .comcastbiz.net in their control panel, but I did not change the A name in there.

The customer can get to their website by typing in theirdomain.com but NOT when typing in www.theirdomain.com.

Comcast said that the IP address on their modem most likely needs to be updated, and thats why www doesn't work.

I'm not too sure. Any ideas?
#comcastbiznet #issues
  • Tydowns,

    While this common redirect can often be performed from within a hosting account interface, it can also be performed with .htaccess which can be found at the root of your domain.

    Enter this code into the file,

    RewriteEngine On
    RewriteCond %{HTTP_HOST} !^www\.
    RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L]



    Here is a short tutorial as well,

    Redirecting non-www to www with .htaccess | dense13.com

    Hope that helps,

    Shawn
    Signature
    Outsource to the experts...

    We customize your Blog, eBook, Press Release and Sale Copy content with your message.

    {{ DiscussionBoard.errors[7200714].message }}

Trending Topics