Help - We're in a mess changing Hosts

4 replies
  • WEB DESIGN
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Hi, I had a nice site up and running on godaddy but have been unhappy about the expense there and the lack of flexibility in some areas - So, I switched to Hostgator. I was told by Hostgator support that my site should transfer fine in its entirety - site, blog and store. Well, that didn't happen. I built my site with godaddy propriety software website tonight, quickblogcast and quickshopping cart - none of which will transfer to Hostgator. I was smart enough to copy all of my text, product codes, prices in and out, sizes, colors, etc onto notepad documents (so as not to run into any word document issues if I had to rebuild).

Here is my question. Which site builder do I pick to build a site on Hostgator? Which shopping cart? Which blog software? I own both Dreamweaver and Frontpage but have never figured either one of them out. I am used to point and click web design. Is there such a program on Hostgator (one with templates I can modify?) and which Hostgator programs do I marry together to rebuild my store?

Every day that goes by my site is down. Should I reregister with search engines, directories, blog directories, etc all over again?

I'm sort of in a pickle. Advice appreciated....
#changing #hosts #mess
  • Profile picture of the author Dean Martin
    Sorry to hear about your trouble - I'd encourage you to install wordpress and at least get something up on your domain as soon as possible.

    If your site's only down for a couple days you don't need to resubmit to search engines, directories, etc. Just make sure any deep links you have already submitted will resolve to the correct page.

    For others looking on...
    Lesson #1: Don't use proprietary software on your hosting platform as you'll have to start over should you ever need to move.

    Lesson #2: Test your new host / platform / etc. before actually moving the DNS servers so your site is never truly 'down'.
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  • Profile picture of the author NetVenturer
    Amen DL - Proprietary "anything" is not usually good. There are reasons folks give you "free" stuff to build your site, and one of those reasons is that you usually cannot transfer it anywhere else.
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  • Profile picture of the author Richard Whyte
    Hello Jan

    Sounds like you have an issue and believe me, it is not going to be a painless push button solution....

    GoDaddy charges extra and gives you proprietary tools so they can lock you into hosting with them. If you attempt to leave, most of your hard work setting things up will be lost as you are finding out.

    I don't use HostGator I use another company that provides the same type of products and I believe better service... The thing is, most of these companies have CPanel access and inside of this you can setup OSCommerce (Shopping cart) and WordPress (blogging software) for free on your acount....

    You get access to a lot of power, but it comes at the price that you need to learn how to use it. Basic WordPress is Push Button easy to setup and you can start blog in about 5 minutes.... OSCommerce is a different beast. You will need to spend time to learn it or pay someone else to set it up for you....

    Sounds like you have already made the leap to a different hosting company and you did it based upon some bad advice from the new one..... Without the exact software systems on your hosting account, transfer of Product Database can be difficult or Impossible.... Meaning you may have to manually enter it all back in again...

    I know that is not what you want to hear right now.... But believe me, if you stay in this field long enough, you will find that those of us that are more experinced all have some burn stories in our past.... I look at them as learning expeiences and what not to do again in the future.

    When you build your business on propritary tools, at some time in the future you will have to pay the price to maove away from it...

    Here is one of my own burns.... LOL.

    About tens years ago I signed on with an email address. As I was one of the first 50,000 members, they promised that my email adress was "Free For Life" as long as I helped promote thier service to others....

    I was doing a lot of Tech Support in those days. so I got the email address rwhyte[at]techie.com I then used it to build my business, had clients in a number of countries and had a list of about 6,000 names in my online address book....

    Then one day after a few yars I got an email from the company.... Policy changed and I no longer was able to keep this name for free. It was suddenly $19.95 per month with a mail box of 5MB.... At the time I was sending emails that were 10MB in size easy....

    When I looked at what I needed with them, it was going to cost me nearly $200 a month for the email address that originally was free....

    Then to top it off, they told me my address book was too large and they deleted about 75% of the address in it without warning.... I lost all those contacts......

    The lesson was expensive..... But now I keep every email address online in my address book, also in a text file (one on my computer, and one on a CD that I keep in my company Saftey Deposit Box).... Some think this is extreame, but I have been in I.T. for over 20 years and when you loose your data or contacts, it hurts....

    Lesson learned....

    So, if this is your first lesson in web tools, count yourself lucky.... Now you know, only use standard web applications to build your business around unless you have very deep pockets and can afford the time to hire someone to move your data from one platform to another...

    Wishing you the very best of success with your undertaking,

    Have a Great Day.
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  • Profile picture of the author adam2000
    Wow Richard - that sounds like a huge mess with your email account and addresses.

    Making backups of all your files and contacts is key - nothing on the internet is bulletproof, and you can loose a lot of information very quickly without knowing it.

    And Jan - yes - be careful about using proprietary software. There are some great free applications on cPanel that can help you do everything you need to do, and make it easy to transfer to another host should you run into any problems.

    I help my clients out with situations like these - let me know if I can do anything to help.

    Adam
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