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Hostgator Redirects Do Not Work - Redirects Just Disappear From Account

by mikeyman120
16 replies
Hello,

Does anyone else use Hostgator and have a problem with their redirects. I go into cpanel and click redirects and set them up there. I then test my links on my sites every once in a while and I get "hostgator page not found". I then go into cpanel and click redirects and it says no redirects are set up in this account. I have always loved hostgator but this is weird. Makes me worry my sites can just get deleted.

I have had no problems with my websites and email accounts for at least 3 years. But redirects just don't seem to work in Hostgator.

I recentley found a lady on you tube and her links were down. It said "hostgator page not found". I contacted her and told her I know she is using hostgator redirects and that they just don't seem to work. She said she is using hostgator redirects and they were gone from her account.

Any one else notice this with hostgator.

Mike
#account #disappear #hostgator #redirects #work
  • Profile picture of the author Srikanth D
    Strange.. I never faced such problem.
    Did you try contacting theie support? or the live chat? They respond quickly.
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  • Profile picture of the author kaitech
    Actually I have and I have questioned it quietly to myself. I have a few sites that even though the page was uploaded and refreshed it still showed a 404 error. No this is not the same as the problem you have but I have noticed weird lil things. I am thinking of going back to a dedicated server again at least I have full control of everything. Lots of people think that dedicated servers are expensive and hard to maintain that is not true. You can find servers from around $59-and up.
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    • Profile picture of the author Dan Grossman
      Originally Posted by kaitech View Post

      Actually I have and I have questioned it quietly to myself. I have a few sites that even though the page was uploaded and refreshed it still showed a 404 error. No this is not the same as the problem you have but I have noticed weird lil things. I am thinking of going back to a dedicated server again at least I have full control of everything. Lots of people think that dedicated servers are expensive and hard to maintain that is not true. You can find servers from around $59-and up.
      Or a VPS from $9.95 and up, which gives you the same control as a physical server.
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    • Profile picture of the author Lloyd Buchinski
      Originally Posted by kaitech View Post

      I have a few sites that even though the page was uploaded and refreshed it still showed a 404 error.
      If you are using ff it doesn't do a true refresh unless you press ctrl + f5, something that took up too much of my time wondering why something wouldn't work. Also when using the stripped down ff window to 'preview html' on a server, even that won't make it reload the css sheet.

      Probably not even the cause of the problem you are having but thought I'd mention it in case it was.
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  • Profile picture of the author Manuel Viloria
    What is the redirect page?

    Does it look like example.com/go/keyword
    or is it example.com/go/keyword/

    (Please take note of the trailing slash)

    In the cPanel of some webhosts, I end up creating
    two redirects: one with a trailing slash, and one without,
    to avoid those 404 errors.

    Kind regards,
    Manuel Viloria
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  • Profile picture of the author James Schramko
    I always use my own index.php file (make in notepad)

    using this code:

    <?php
    header( 'Location: http://www.yoursite.com/new_page.html' ) ;
    ?>


    I do NOT trust C Panel OR Domain registrar re-directs since they have failed for me a few times in the past.
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    This is where you get real information (backed up by proven results)
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    • Profile picture of the author Dan Grossman
      Originally Posted by James Schramko View Post

      I always use my own index.php file (make in notepad)

      using this code:

      <?php
      header( 'Location: http://www.yoursite.com/new_page.html' ) ;
      ?>
      You need to send the right HTTP status code or you're throwing away the search engine positions for the URL you're moving, and any backlinks that were pointing to that page.
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  • Profile picture of the author James Schramko
    for affiliate links?
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  • Profile picture of the author James Schramko
    <?
    Header( "HTTP/1.1 301 Moved Permanently" );
    Header( "Location: http://www.new-url.com" );
    ?>

    for SEO
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  • Profile picture of the author Michael D Price
    [DELETED]
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    • Profile picture of the author willsmith
      Originally Posted by Michael D Price View Post

      or you can just do the same thing inside an htaccess file, and it doesnt use any cpu time like modrewrite or php does ....

      Redirect 301 /oldpage.html http://www.example.com/newpage.html
      It dawned on me that I have links from other websites pointing to my website and some link using www.mysite.com and others are just mysite.com. It seem that I read somewhere that this will cost you some ranking position and possible duplicate content issues.

      Does anyone know if this is true and if so, can I use a redirect like the above to salvage the page rank from the inbound links?
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      • Profile picture of the author Jon Tees
        For me it’s one extreme or the other. Either

        1. The redirects don’t work and it simply doesn’t redirect to the page where I want it to as though the redirect was never set up to begin with.

        2. The redirect becomes permanent and even if I try to remove it, it continues to redirect to the site I no longer wish to redirect to and the domain I now wish to put to actual use is ruined/worthless as I can’t build a site on it. An example may be a domain that I may redirect to an affiliate link until deciding to actually build a site on, then I go to build the site on it and it still redirects to the affiliate link even if the redirect is deleted.
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  • Profile picture of the author Tom Brownsword
    If you have a lot of redirects, why not get a script to create and manage them?

    I use Easy Redirect Script and would not want to live without it.
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    Tom Brownsword, CISSP®, GCIA, ITILv3
    Certified Computer Security Pro
    http://ProtectorSupport.com
    http://BusinessActionSteps.com
    ------------------------------

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