Is Avast blocking your email? Here's the fix.

by lisag 20 replies
It seems like a lot of people are having trouble with the latest version of Avast, the free virus checking software. Suddenly, Avast is blocking access to POP and IMAP email accounts.

If you're having this problem, here's the fix:

1. Open Avast

2. Click on 'Settings' (upper right corner of page)

3. Click on 'Troubleshooting'

4. Click on 'Redirect Settings'

5. Clear all the port #'s from each field

6. Check 'Ignore Local Communication'

7. Click 'OK'

8. Close Avast

Problem solved!

Wouldn't it be nice if all of life's problems were that easy to solve?
#main internet marketing discussion forum #avast #blocking #email #fix
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  • Profile picture of the author Gene Pimentel
    Very nice! Thank you.
  • Profile picture of the author oggobis
    I didn't realized if coming email was blocked. Perhaps it did. Anyway, thanks for sharing. Just backed up the port's #, and clean it all.
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  • Profile picture of the author TheDebtEliminator
    Hello Lisa

    Thanks for sharing this information regarding Avast and their blocking of some e-mails.

    I use this service and find it to be the best in virus protection.

    Have tried several of the other paid for services and each of them have fell short of expectations and caused me problems.

    I really appreciate the information on this update.

    This will make life a lot easier for me and others.

    All of Best ... Ron
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  • Profile picture of the author Rupps
    Thank you,

    I just switched from AVG to Avast and did noticethat some emails did not come through. Hopefully this fixes it
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  • Profile picture of the author Chris Lagarde
    Thanks for the update. While the problem hasn't occurred yet (for me), if it does occur you've just saved me a lot of diagnostic time.

    Like Ron, I've been a happy Avast user (switched from AVG). The latest version of Avast has a much better interface than previous versions.
  • Profile picture of the author nuhelp4u
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  • Profile picture of the author avast
    Hello,
    This is an official Avast Support. In fact tis IS NOT a solution. All you did is turned off the email checking. Emails are bypassing MailShield in avast.
    In 99% cases it is wrong configuration of email client or mailshield
    The true sollution can be found in this article
    ----
    go to:
    support.avast.com
    enter in the search box following phrase: "mail shield"
    find article "avast! 5.x: Some e-mails are not scanned by the Mail Shield"
    read it
    ----



    Regards
    Avast 2nd level support team

    PS: I cannot paste internet links due to the forum restrictions so please apologize me for not pasting the internet link directly.
    • Profile picture of the author alwaysready
      hah i remember someone asked me about this lately .... and i didn't know since i don't use avast i can tell him now , that looks so clear and helpful so thank you about it
  • Profile picture of the author caralavada
    Originally Posted by lisag View Post

    It seems like a lot of people are having trouble with the latest version of Avast, the free virus checking software. Suddenly, Avast is blocking access to POP and IMAP email accounts.

    If you're having this problem, here's the fix:

    1. Open Avast

    2. Click on 'Settings' (upper right corner of page)

    3. Click on 'Troubleshooting'

    4. Click on 'Redirect Settings'

    5. Clear all the port #'s from each field

    6. Check 'Ignore Local Communication'

    7. Click 'OK'

    8. Close Avast

    Problem solved!

    Wouldn't it be nice if all of life's problems were that easy to solve?
    Mostly, the problems in life are hard to solve just until we find the right answer and As everything in life, it was very hard for me to fix my email problem and then I've got the answer and now it is easy as easy can be.
  • Profile picture of the author swingin4dafence
    Wasn's expecting to see an AVAST fix on the WF. I didn't have the time or patience to figure out the problem and just removed the whole friggin thing. I will have to try your fix and see if it solves the issue. Thx
  • Profile picture of the author JayPeete
    Originally Posted by lisag View Post

    Wouldn't it be nice if all of life's problems were that easy to solve?
    Oh how I wish Lisa... Thanks for the info.
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