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Unread 14th May 2012, 03:51 PM   #1
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Default 2checkout vs Paypal?

Hi folks,
is there really any reason why I should use 2checkout instead of Paypal?

From their pricing page I can see that 2checkout fees are higher in both rate % and per-transaction fee.
Plus there's a monthly fee to pay.

I can't see any advantages, is there any?

Thanks

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Unread 14th May 2012, 04:25 PM   #2
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Default Re: 2checkout vs Paypal?

I really hate paypal. They have screwed me over. I usually use Alertpay but have no experience with 2checkout.
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Unread 14th May 2012, 04:33 PM   #3
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Default Re: 2checkout vs Paypal?

Paypal is the simple answer for me. I hear a lot of bad stories about them though, but so far (after around 4 or 5 years) they still treat me with respect.

-Omar

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Unread 14th May 2012, 04:59 PM   #4
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Default Re: 2checkout vs Paypal?

@OP
If you're living in a country where PayPal is not supported, 2co is the best and only option for you to receive PayPal payments.

If you're living in a country where PayPal is officially supported but you're afraid of 'Hey, your account is limited because you washed your car twice today' type of emails (that doesn't make any sense) from them use 2co

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Unread 14th May 2012, 05:01 PM   #5
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Default Re: 2checkout vs Paypal?

I choose 2checkout. It accepts every card and also you do not need to worry about account closure.

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Unread 16th May 2012, 09:18 AM   #6
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Default Re: 2checkout vs Paypal?

Quote:
Originally Posted by Owen Smith View Post
I choose 2checkout. It accepts every card and also you do not need to worry about account closure.
Owen, are you selling info products, services or both? How long did it take for you to get approved?

I was just checking their application out and was wondering how stringent their underwriting process is.

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Unread 16th May 2012, 09:27 AM   #7
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Default Re: 2checkout vs Paypal?

I have never had a problem with PayPal, and have been using it for several years.

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Unread 16th May 2012, 02:37 PM   #8
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Default Re: 2checkout vs Paypal?

I would take paypal over 2checkout anyday, i think a lot of people would.
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Unread 16th May 2012, 03:03 PM   #9
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Default Re: 2checkout vs Paypal?

2 checkout is a much better option. Paypal tend to screw over many people and therefore i left Paypal to use 2checkout and haven't had a single problem.
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Unread 16th May 2012, 03:16 PM   #10
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Default Re: 2checkout vs Paypal?

I always hate Paypal, sometimes they email me, your account is limited, don't know why, the best news is: if anyone open a new paypal acount, your received funds will be temporary hold up to 21 days for security reason, what a news!!
I support Alertpay or Google Checkout, they are more simple than Paypal. Otherwise 2checkout is good enough for receiving multiple payments.

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Unread 16th May 2012, 08:40 PM   #11
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Default Re: 2checkout vs Paypal?

Paypal limit my account way too often it's annoying. I now use 2checkout.

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Unread 16th May 2012, 09:23 PM   #12
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Default Re: 2checkout vs Paypal?

No. There is absolutely no reason. In fact if you are asking this question there is no reason to consider 2checkout because it means you can use PayPal.

The only time you should consider 2checkout is when you cannot get a PayPal account or merchant account.

Here is why:

2checkout is more likely than PayPal to deny processing or even shut down your account due to pressures on them from their aquirer due to pressures from the card brands on aquirers for small third party processors to regulate what types of products or services they sell due to what they consider as high risk.

2checkout is not truly a third party processor like PayPal but rather they are a "reseller" of your product like click bank. As such they can review your offer deny your ability to sell it, limit the price range you can sell products and services at, and they can arbitrarily refund or reverse transactions on a whim if they consider it potentially fraudulent. This means you have little control and cannot deploy offers as easily and quickly.

Their fees are almost twice that of PayPal. This means you will be handing over an additional 2%+ of your bottom line.

They are not a well recognized and trusted brand like PayPal and there is the potential that their checkout process could reduce conversion rates. You should always take this into consideration when deciding what checkout process to offer.

They are integrated with less ecommerce solutions than PayPal and merchant accounts and their system is not as flexible as PayPal and merchant gateways when integrating with third party ecommerce solutions. so if you go with 2checkout you will have less integration options and less features.

2checkout is great if you have no other option for processing. If you can get a PayPal account and Merchant account you should have both.

Ignore this advice and you leave money and growth on the table.

I've heard all the stories. People come to me for ecommerce and merchant account advice all the time. I have clients around the globe who process anywhere from thousands to hundreds of thousands of transactions a year... Thats transactions not just dollars ;-)

Don't rely on PayPal alone. Have a backup. Preferably a merchant account or two. A 2checkout account if nothing else is available to you...

Now there is a caveat to this... IF you are planning to sell subscriptions you should use a merchant account if possible. Definitely not 2checkout and not PayPal if it can be avoided. You also should use an ecommerce solution that provides you the ability to quickly and seemlessly migrate to a different merchant gateway if an issue arises. If your subscriptions are locked in PayPal or 2co and you are shut down you are screwed. When you use an ecommerce solution that can seemlessly swap between gateways you at least have options if something goes wrong with on of your merchant account providers.

There is a bunch of bad advice in this thread. Be wise.

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Unread 16th May 2012, 09:41 PM   #13
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Default Re: 2checkout vs Paypal?

It is true that 2CO is more expensive and has stricter policies regarding what type of business and products they will associate with. Sometimes they will reverse a charge without you having anything to say about it if they consider the transaction a "high risk transaction" but they will also never limit or freeze your account and will always protect you in a dispute.

I have been using both 2CO and paypal for different projects, both have their pros and cons and should be evaluated on a per-project basis.

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Unread 16th May 2012, 09:46 PM   #14
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Default Re: 2checkout vs Paypal?

Quote:
Originally Posted by dabesa View Post
Hi folks,
is there really any reason why I should use 2checkout instead of Paypal?

From their pricing page I can see that 2checkout fees are higher in both rate % and per-transaction fee.
Plus there's a monthly fee to pay.

I can't see any advantages, is there any?

Thanks
They don't charge a monthly fee, do they?? I'm actually planning to use 2CO, just because I don't want to rely solely on Paypal.
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Unread 16th May 2012, 09:51 PM   #15
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Default Re: 2checkout vs Paypal?

Zuberr,

2CO has no monthly fee, only a $50 per account (first account, $39 per additional accounts) fee. However each account is linked to one specific URL (referrer) and any sales from another domain will get your account restricted after 3rd strike. They are very strict about this.

Alex.

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Unread 16th May 2012, 09:54 PM   #16
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Default Re: 2checkout vs Paypal?

Ok twice now people have posted to this thread saying 2checkout will never limit or freeze your account...

Well seeing as how 2checkout does without warning close accounts, deauthorize products they previously authorized after further review...

Again... This thread is filled with bad advice...

I understand that people who give bad advice do it out of false assumptions and a genuine desire to help...

But sometimes it's better to not try and help rather than to misinform.

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Unread 16th May 2012, 09:55 PM   #17
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Default Re: 2checkout vs Paypal?

Still Paypal because everybody uses it. I will switch if the number of users will drop considerably.

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Unread 16th May 2012, 10:38 PM   #18
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Default Re: 2checkout vs Paypal?

What if I'm sending my client a payment link by email? Will I have to send them to my website first?

P.S. Sorry to the OP, I don't mean to hijack your thread

Quote:
Originally Posted by Alexandre Valois View Post
Zuberr,

2CO has no monthly fee, only a $50 per account (first account, $39 per additional accounts) fee. However each account is linked to one specific URL (referrer) and any sales from another domain will get your account restricted after 3rd strike. They are very strict about this.

Alex.
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Unread 16th May 2012, 10:52 PM   #19
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Default Re: 2checkout vs Paypal?

Current 2Checkout pricing:

Rate: 3.99%
Per Transaction Fee: $0.45
Monthly Fee: $10.99
Apply by May 31, 2012 to get the 3.99% promotional rate

https://www.2checkout.com/pricing/



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Unread 16th May 2012, 11:30 PM   #20
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Default Re: 2checkout vs Paypal?

Quote:
Originally Posted by zuberr View Post
What if I'm sending my client a payment link by email? Will I have to send them to my website first?

P.S. Sorry to the OP, I don't mean to hijack your thread
Yes, you can do that by generating an invoice through your 2CO account that will be sent to the recipient by e-mail. They won't have to go through your website, just follow the e-mail link to make their payment directly through 2CO

Quote:
Originally Posted by rondo View Post
Current 2Checkout pricing:

Rate: 3.99%
Per Transaction Fee: $0.45
Monthly Fee: $10.99
Apply by May 31, 2012 to get the 3.99% promotional rate

https://www.2checkout.com/pricing/



Andrew
It looks like they are rolling out a new pricing structure which I was not aware of. Considering this it might be a good idea for me to switch, since the alternative starts at 5.5% per transaction fee, whereas the 10$ monthly plan comes with a lower 3.9% fee only.

You can see the old pricing structure at:
https://www.2checkout.com/documentat..._schedule.html

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Unread 17th May 2012, 02:35 AM   #21
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Default Re: 2checkout vs Paypal?

I used 2CheckOut for about 5 years without any problem, passing over $200k in sales through them. About 2 years ago, they canceled ALL of my accounts saying they were suddenly too risky. This was after they were initially approved years before.

Plus, with 2CO, they would issue a refund without any feedback from me. Even with my membership sites, they would issue a refund for many past months - one case they refunded almost a years worth of membership fees before giving me a change to respond. That cost me hundreds of dollars that were already paid to affiliates.

Also, it was mentioned that the checkout process with 2CO might affect conversion rates, and it definitely does. It is way too long, and is very easy for someone to give up halfway through the order process.

I wouldn't recommend using 2CO right now, not unless they have changed their policies lately.

PayPal (even with how unstable they are lately) and merchant accounts are much better options.

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Unread 17th May 2012, 08:36 AM   #22
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Default Re: 2checkout vs Paypal?

I looked at 2Checkout's application and there were a few vaguely worded "prohibited items/services" that I thought could lead to problems down the road. Actually, there was nothing vague about it, but take a look at the ones I listed below. I think the last one will be subject to interpretation....

Straight from their website:

Offering a Free Gift, Prize or Contest/Sweepstakes entry as an inducement to purchase their product or service

Direct Marketing- Subscription Merchants

"Up-Sell" Merchants

"Get-rich-quick" schemes

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Unread 17th May 2012, 09:10 AM   #23
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Default Re: 2checkout vs Paypal?

I think PayPal always gets the upper hand because they are the giant.

When most people think about online payments they think PayPal, they have been around the longest, and people seem to associate them with being the best and most secure because of this.
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Unread 17th May 2012, 08:22 PM   #24
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Default Re: 2checkout vs Paypal?

Haven't tried 2checkout but so far I don't have any major problems with PayPal.

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Unread 17th May 2012, 11:29 PM   #25
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Default Re: 2checkout vs Paypal?

2co is very thorough with their application process and I guess one of the advantages is that once you are approved, you are in the green. Even if they change their policies and refuse to do business with you, they will notify you a month or two before.

They have a $49 one time application fee. Their rates are a bit higher than paypal's. I would say that 2co is more suited for big businesses where flexible credit card options are a significant plus point. For me, it is pretty compatible, especially due to 2co being linked directly to Payoneer. Apparently there are two fee structures because I have never been charged a monthly fee.

Paypal is clearly a giant but I am happy with 2co. It is a very convenient option, especially in countries where Paypal is not available or has limited facilities. Like the limitations on Indian Paypal accounts really suck. You can't have more than $500 in your account at a time! That is like communism; a government telling you how much you can earn? :[

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Unread 17th May 2012, 11:43 PM   #26
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Default Re: 2checkout vs Paypal?

What details do 2checkout need, for you opening a new account and starting up?

your name, address, website?

what are their requirements that they ask for ?

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Unread 18th May 2012, 12:16 AM   #27
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Default Re: 2checkout vs Paypal?

Quote:
Originally Posted by Josh Anderson View Post
Now there is a caveat to this... IF you are planning to sell subscriptions you should use a merchant account if possible. Definitely not 2checkout and not PayPal if it can be avoided.
Thanks very much for this Josh. Very level-headed advice. What payment processor to you recommend for subscription payments? Specifically, non-physical subscription like an online training for example?
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Unread 18th May 2012, 05:20 PM   #28
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Default Re: 2checkout vs Paypal?

I do not have one specific recommendation as it depends on where you live, your credit history, and how much volume you currently process or have processed.

If you want to get rolling fast with a dependable merchant account then you will find a link to one who we do recommend to many here:

Nanacast merchant account recommendations

However, if you begin to find your self processing significant volume (higher than 30k a month) I highly recommend you get another backup and in that case work with a broker from Total Apps.

In either case you can tell them I referred you. These recommendations are for US based companies. The benefit of working with a broker is that you have someone to go to bat and represent you and also someone who knows exactly what your options are and can help you design a plan to meet your specific needs... this is especially helpful for high volume processors or people who have had troubles with merchant account providers in the past. It is also good to name drop when the person who refers you (like myself) has a relationship with the company because often they will take care to serve you well since they like getting referrals ;-)

But again there are many great providers out there... we work with many different gateways so choose the provider you feel has your best interests but select one that works with a merchant gateway that is compatible with the ecommerce solution you will be using so check first to see what gateways you can use.

Quote:
Originally Posted by Inner West View Post
Thanks very much for this Josh. Very level-headed advice. What payment processor to you recommend for subscription payments? Specifically, non-physical subscription like an online training for example?

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Unread 18th May 2012, 05:31 PM   #29
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Default Re: 2checkout vs Paypal?

Quote:
Originally Posted by angiedc View Post
Owen, are you selling info products, services or both? How long did it take for you to get approved?

I was just checking their application out and was wondering how stringent their underwriting process is.
Took 24 hours.

Just email risk@2co.com I think it is when you apply asking if they can push it through asap as you really need it setup.

I sell info products.

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Unread 18th May 2012, 05:32 PM   #30
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Default Re: 2checkout vs Paypal?

Quote:
Originally Posted by DarkN1ght View Post
I think PayPal always gets the upper hand because they are the giant.

When most people think about online payments they think PayPal, they have been around the longest, and people seem to associate them with being the best and most secure because of this.
2checkout has Paypal intergrated as a payment option. Why not have the best of both worlds

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Unread 18th May 2012, 06:48 PM   #31
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Default Re: 2checkout vs Paypal?

I'm happy with PayPal. I've been using the service for many years. No problems so far.
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Unread 31st May 2012, 01:39 AM   #32
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Default Re: 2checkout vs Paypal?

Thanks to everyone for the great tips!

My conclusion is: I'm starting with Paypal, and later on I'll back it up with 2CO.

I confirm that 2CO has a monthly fee of $10.99, https://www.2checkout.com/pricing/

Thanks again!

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Unread 29th March 2013, 11:43 AM   #33
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Default 2checkout WILL close your account without notice.

2checkout sucks anus quite bad, worse than paypal.

I have (had) my 2checkout account for around 8 years, never had a problem, chargeback or anything at all and have processed quite a significant amount.

A few month ago, I received two payments from a long standing client/friend for around 15 euros each.

Then a few weeks ago I received a notification from 2checkout that there was a chargeback query for these two amounts. I contacted the client and he told me that he never made any query about the charges and maybe it was his bank. No reason for him to lie and he ha processed lots of amounts in the past.

I gave 2checkout all the details about the order, the ip addresses where the order came from etc etc.

2checkout said nothing and I did not hear from them until last week where they said they were refunding the chargebacks, levying a charge on my 2 checkout account for $25 per transaction.

As the amounts were going to be sent back, I simply charged my client again for the charges and the original amounts and as far as I was concerned that was the end of it.

HOWEVER, today I get an email from 2checkout saying...

"We regret to inform you that 2Checkout can no longer support your payment processing. Because of high recent chargeback activity, we were required by our upstream provider to close your account".

F*CKING WHAT? After pressing them a bit as to this decision I get more emails basically saying that its not reversible etc and the "compliance policy of the upstream providers has changed".

So, despite me being a legit company and being a "partner" with 2checkout for many years generating them thousands of dollars of commissions, I am kicked to the curb for 2 chargebacks for a measly 30.

They are pure and utter w*nk in my opinion.

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Unread 29th March 2013, 11:46 AM   #34
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Default Re: 2checkout vs Paypal?

Quote:
Originally Posted by RnGWriter View Post
2co is very thorough with their application process and I guess one of the advantages is that once you are approved, you are in the green. Even if they change their policies and refuse to do business with you, they will notify you a month or two before.
-Shadab
No they wont. I just got an email today without ANY warning at all.

2checkout closed my account WITHOUT ANY WARNING AT ALL and were the judge and executioner in doing so. No reprise or defence allowed from my side.

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Unread 1st April 2013, 09:24 AM   #35
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Default Re: 2checkout vs Paypal?

I have a paypal account and haven't had any problems with it so far. Hope that would be the case for the coming years. Haven't tried 2checkout and as long as paypal does work well, I have no plans of getting the other
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Unread 1st April 2013, 11:35 AM   #36
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Default Re: 2checkout vs Paypal?

Quote:
Originally Posted by CraigEdmonds View Post
No they wont. I just got an email today without ANY warning at all.

2checkout closed my account WITHOUT ANY WARNING AT ALL and were the judge and executioner in doing so. No reprise or defence allowed from my side.
Craig, sorry to hear that...it's very interesting as I've heard similar stories from 2 other 2CO vendors as well. In your case, their explanation is ABSURD, if you ask me!
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Unread 1st April 2013, 12:14 PM   #37
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Default Re: 2checkout vs Paypal?

I was a victim of paypal once (frozen account), and I had to wait about 6 months to get my funds back. But I still use it today, as that's what my customers prefer.
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