What do you think of my Cold Calling phone pitch for Offline consulting?

6 replies
hey, so I've got a list of 30 good leads I compiled myself from businesses advertising on AdWords, but don't have an autoresponder setup.

I will call them tomorrow and I wrote up a basic template to follow. It would be awesome if you guys could tell me what you think of it and what could be improved?

Here it is (Inspired by Andrew Cavanagh and GoGetta):
Me: hi [name]
Plumber: hey
Me: Just a really quick call, I came across an ad of yours on Google so I assumed you're currently looking to generate more business through the internet, is that right?
Plumber: Yes...
Me: Ok good stuff, my name is Alex Gilberg and I run a local internet marketing company called DoubleYourProfits.com.au. Now I basically work with many small businesses like yours throughout the area and help them make more money by helping to maximize their websites and online presence.
After checking out your site, I can see one thing missing that is causing you to lose massive amounts of money, every single day!
Plumber: Well what is it then?
Me: You're not capturing your prospects details. Basically what happens is you're spending money on Google AdWords every time someone clicks on your ad and visits your site. Now I don't know how effective your Google advertising campaign is, but let's assume that it works and generates 1 sale, or 1 booking per every 100 clicks. That's great, what about the other 99 clicks? They've clicked 'back' and they're not coming back, they're probably looking at your competitor's website now. Imagine if you improved your current ratio to 2 sales per 100 clicks and therefore doubled your ROI, would that be a decent increase in your bottom line?
Plumber: Yes it would be pretty decent!
Me: Haha of course, would you like me to show you exactly how to do this on your website at www.johntheplumber.com.au?
Plumber: Yes!
Me: Alright, let's meet up and I'll give you a free 20 minute consultation showing you how. When would be a good time for you?
What I already see needs to be improved is:
1. let the prospect talk more
2. I'm talking too much

Now of course I understand that no call is the same and I won't be reading this word for word, but I decided to make this simple template so I have a general idea of where I'm heading.

Tomorrow is game day
#calling #cold #consulting #offline #phone #pitch
  • Profile picture of the author GoGetta
    Hi Alex,

    Yes you are on the right lines definately! You answered your own question really, regarding talking to much!

    I would do this:

    Your Current Script:

    "Plumber: Well what is it then?
    Me: You're not capturing your prospects details. Basically what happens is you're spending money on Google AdWords every time someone clicks on your ad and visits your site. Now I don't know how effective your Google advertising campaign is, but let's assume that it works and generates 1 sale, or 1 booking per every 100 clicks. That's great, what about the other 99 clicks? They've clicked 'back' and they're not coming back, they're probably looking at your competitor's website now. Imagine if you improved your current ratio to 2 sales per 100 clicks and therefore doubled your ROI, would that be a decent increase in your bottom line?
    Plumber: Yes it would be pretty decent! "

    First off when the plumber asks, what is it then?

    I would say:

    "Your not capturing your prospects details at all! You see, potentially every person that visits your site now is a potential client, so it only makes sense to maximize this, Let me ask, how many clients does your site tend to generate at the moment per month?"

    This is shorter and by finishing with a question will start to build a conversation. Every conversation will be different, you are right, but this wil allow you to build a conversation. At the moment you are not building any sort of rapport or conversation and you will get many NOs at the end or "Not Interested" You need to create the need by asking questions and building conversation and rapport!

    From the above you can then take the conversation deeper as follows:

    "Ok so you get approximately xx clients/enquiries per month at the minute, so how many visitors does Google adwords actually send to your site?"

    Let them answer!

    "You see, by incorporating a simple system that would allow you to capture the majorit o visitors on your site would potentially allow you to market to them directly for as long as you want!"

    You see this is a quick example but this will pull in higher results. You can build conversation, talk a little about what you offer and how simple it can be, then go for the appointment! This way the prospect will understand what you are offering a lot better and clearer than the way you have it now! You could come up with questions before hand that you can use to prompt you while you are on the phone.

    By getting the prospect talking, you get there interest and you get them listening which is what you need to secure a solid appointment!

    If you need any help, just ask, but take action and you will get appointments!

    HTH

    GoGetta
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    • Profile picture of the author sashagilberg
      Originally Posted by GoGetta View Post

      First off when the plumber asks, what is it then?

      I would say:

      "Your not capturing your prospects details at all! You see, potentially every person that visits your site now is a potential client, so it only makes sense to maximize this, Let me ask, how many clients does your site tend to generate at the moment per month?"

      This is shorter and by finishing with a question will start to build a conversation. Every conversation will be different, you are right, but this wil allow you to build a conversation. At the moment you are not building any sort of rapport or conversation and you will get many NOs at the end or "Not Interested" You need to create the need by asking questions and building conversation and rapport!

      From the above you can then take the conversation deeper as follows:

      "Ok so you get approximately xx clients/enquiries per month at the minute, so how many visitors does Google adwords actually send to your site?"

      Let them answer!

      "You see, by incorporating a simple system that would allow you to capture the majorit o visitors on your site would potentially allow you to market to them directly for as long as you want!"
      I knew that was the area of my pitch I needed to change, but I wasn't sure how. You just nailed it right on the head! thanks mate!

      I also appreciate the advice everyone else has given me and will take it into account.
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  • Profile picture of the author dbarnum
    Hi,

    Good idea, but wouldn't work like this for here and many places:


    Plumber: hey
    Me: Just a really quick call, I came across an ad of yours on Google so I assumed you're currently looking to generate more business through the internet, is that right?

    Best: Be up front, short / to the point and do not sell.
    You want to establish yourself and get in the door, first.

    Instead, say something like:

    "Hi,

    My company helps other companies get better results online. I'd like to mail more info to this address: (state address from your researching their URL). To whom should I address the letter / postcard, etc.?

    (Or use the word "email" and confirm an email address / name or Contact Us page on their site.)

    Then shut up.

    Either people want your info or not.

    And people do not want to know / hear that they spent their hard-earned ad $$ and attracted you off ads. Rubs them wrong right off the bat. Use your own means to find them, not their paid ads.



    Note:

    But do not jump in and pre-sell, gabbing and wasting time. No one knows you at this point.


    My own 2-cents and lots of experience.
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  • Profile picture of the author artwebster
    I must say, if someone knew that I was spending money on Adwords, I would want to know how they found out!
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    You might not like what I say - but I believe it.
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    Some old school smarts would help - and here's to Rob Toth for his help. Bloody good stuff, even the freebies!

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    • Profile picture of the author Riz
      When i'm researching leads advertising on adwords i type the url directly into the browser so i don'y waste their ad clicks.

      That way i have an answer ready when they ask how i know they adverise on adwords without them feeling i cost them money.

      Baal
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      • Profile picture of the author TimCastleman
        If you're going to call I'd do it after you sent something to them.

        For instance, put letters together offering them a free coffee or lunch with you.

        Call the after hours and leave a message letting them know you are sending them an important letter. Give it a day or two to deliver then call them again and ask if they got the letter.

        If you don't like cold calling you can do the second call after hours but you'll get a better response if you call them during business hours.

        Tim

        PS: I like to have a lead generating system in place to reduce/eliminate cold calls.
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