Register.com domain transfer problems

Few days ago I made a transfer request and I was told I would get the auto code in 4-6 days.Today I was told-

''Dear Abu Monsur,

You recently requested an auth code to transfer your "bdcareer.org" domain name.
Your request has been processed and at this time it has been declined due to recent suspicious activity in your account.

Register.com is committed to providing the most secure and reliable domain services for our customers.
We have implemented specific security measures to help prevent unauthorized transfer of domains to another registrar.
The type of suspicious activity that could have caused your request to be declined includes:
- Multiple failed attempts to login to customer's account
- Recent changes to the account holder's name, email address, or login ID
- Attempts to access the account over the phone without authorization
- Recent changes to the accounts password
- Domain name lock not removed
- Recent changes to billing or credit card information

To receive your auth code, please call one of our customer service consultants at ........ They will confirm you to the account and then fulfill your request.

Thank You,


Sandy Ross
EVP, Customer Service''

But recent suspicious activity in my account is fully wrong
What kind of domain transfer process it is!
What do you suggest?

Thanks
Monsur

N.B.I am sorry if this is not the right section to post this and I request to the dear moderator to move this under the proper section