Value for your customers and clients

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Has any of you encountered this problem when you're keeping track of how much value you have provided for your customers/clients?

"The moment the merchant accomplish something for them, that offer somehow loses value. Customers seem particularly focused on "what have you done for me lately?" Still, those customers want to take that complementary offer for granted--but they also don't want it to go away."

If so, how did you deal with this situation? Thanks in advance for your ideas.
#clients #customers
  • Profile picture of the author stanigator
    Bump. Appreciate it to hear your views.
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