Ready to go after the bigger fish in Offline. Advice?

11 replies
OK, I've put my dues in on the lower-end of offline and am ready to step up to much bigger companies.

What I have noticed is while I am doing something in my own life, I deal with many larger businesses that could def. benefit from my services that are working for smaller places in my city.

Now I'm not talking huge companies like Home Depot or Walmart or even mid-size ones like restaurant chains. I'm talking about specialty companies that operate in the millions per year net.

We have been planning on building a house and I keep seeing so much lost opportunities. These "local firms" can be providing their products to a much larger market and to be honest can even benefit tremendously from just a better website with a distinct call to action or offer.

My over-all plan was to hit all the smaller businesses I could, go to the press with a story, maybe "10 Ways to Increase Your Marketing Reach" and become the local hero. Not hard to do in an area of 500K people. Almost to that stage.

Need advice how to then turn that into much larger accounts. I am going to try to offer a "Chief Marketing Officer" from a distant deal with them. Good idea?

I want 5 accounts that will pay a full time executive income (in other words, about $250k/year for our area. Possible? Any thoughts?
#advice #bigger #fish #offline #ready
  • Profile picture of the author John Durham
    Simple Brother,

    Just adjust your call list to target a higher dollar market and keep doing virtually the same thing you are doing. If it takes a few appointments...you will know what to do. Your customers will tell you how to sell them... but the main thing is just hit the same amount on numbers daily, however you are going about it...but target them at higher ticket prospects. Adjusting the list is all it is really and creating a bigger offer.
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    • Profile picture of the author RentItNow
      Originally Posted by John Durham View Post

      Simple Brother,

      Just adjust your call list to target a higher dollar market and keep doing virtually the same thing you are doing. If it takes a few appointments...you will know what to do. Your customers will tell you how to sell them... but the main thing is just hit the same amount on numbers daily, however you are going about it...but target them at higher ticket prospects. Adjusting the list is all it is really and creating a bigger offer.
      Thanks John. I have dealt with some business owners that were probably worth millions on paper and used to do it on a daily basis but for some reason, at least lately, I'm thinking its different. For one thing, they did not get that big by accident. They have sort of passed the initial cut and know they are good. But the local places I am dealing with are usually an investment a family did in hopes of buying themselves jobs, got themselves into trouble after they figured out being in business is not the same as working in the business.

      But I guess ultimately, I am using the same skills.

      I remember, the single largest commission I ever made was from a real estate holding firm that hired me because I was honest when they asked the question, "Why should we try what you are saying? Can you guarantee it? Why should we believe you?" I told them, "Well you should believe me because what I am proposing is working for smaller buildings. No I cannot guarantee the results but I can guarantee what I am doing, no one else is even thinking of and it is working. We adjust our strategy fast and mitigate any loses that way." It was as tho I was their families best friend after that because I honestly said, "I dont know FOR SURE it will work." I think if someone would have walked in with a proposal saying this is the best thing since Facebook would have had their BS detector in over-drive. But if I tried this on a small pizza place, forget it!
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      I have no agenda but to help those in the same situation. This I feel will pay the bills.
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  • Profile picture of the author sdentrepreneur
    Great post, right up my alley. If you are going for the medium to large type business, then you need to look like a Agency to them. You also must have the skills and staff to handle these larger accounts. When we land these larger clients that we charge $10K+ per month for...they get a Operations Manager, Community Manager, Data Specialist, PPC Specialist, Wordpress and Creative Design Specialists.
    The real question....is do you want to be a bigger agency or be a consultant to these larger businesses?
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    • Profile picture of the author RentItNow
      Originally Posted by sdentrepreneur View Post

      Great post, right up my alley. If you are going for the medium to large type business, then you need to look like a Agency to them. You also must have the skills and staff to handle these larger accounts. When we land these larger clients that we charge $10K+ per month for...they get a Operations Manager, Community Manager, Data Specialist, PPC Specialist, Wordpress and Creative Design Specialists.
      The real question....is do you want to be a bigger agency or be a consultant to these larger businesses?
      Thanks, SD. This has always sort of been my stop point in business. I get to the point where I know I have to hire a team but am not for some reason willing to do so. But hey, if I can garner the numbers you are talking about, why not!

      Have you found a sort of middle income place (say $10M to $50M) will hire this level of team? In my area of the country (canada), $10K/mn would be a nearly impossible sale for say a small scale manufacturer. Yet if they did that, they would have the business to support it. This is why I am hoping if they saw it in a business section of the paper, their minds will maybe change a bit. In other words, give them the biggest answer to what is mostly on their minds, keeping them up at night. Then let the calls happen. I've done it with real estate and could not believe how fast we had the calls from the time we started the business.
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      • Profile picture of the author sdentrepreneur
        Originally Posted by RentItNow View Post

        Thanks, SD. This has always sort of been my stop point in business. I get to the point where I know I have to hire a team but am not for some reason willing to do so. But hey, if I can garner the numbers you are talking about, why not!

        Have you found a sort of middle income place (say $10M to $50M) will hire this level of team? In my area of the country (canada), $10K/mn would be a nearly impossible sale for say a small scale manufacturer. Yet if they did that, they would have the business to support it. This is why I am hoping if they saw it in a business section of the paper, their minds will maybe change a bit. In other words, give them the biggest answer to what is mostly on their minds, keeping them up at night. Then let the calls happen. I've done it with real estate and could not believe how fast we had the calls from the time we started the business.

        We start st $4,500 per month and as we grow sales for them. We increase our pricing by adding in some PPC, Blogging, Website Design or Video Marketing Campaign.

        I didn't chose to hire people and I mainly consult businesses with Marketing Departments. They are sometimes 60 to 90 day contracts but they pay pretty well. This way, I control my own time and income. Good luck...
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    • Profile picture of the author iamchrisgreen
      Originally Posted by sdentrepreneur View Post

      Great post, right up my alley. If you are going for the medium to large type business, then you need to look like a Agency to them. You also must have the skills and staff to handle these larger accounts. When we land these larger clients that we charge $10K+ per month for...they get a Operations Manager, Community Manager, Data Specialist, PPC Specialist, Wordpress and Creative Design Specialists.
      The real question....is do you want to be a bigger agency or be a consultant to these larger businesses?
      Great question. Do you outsource those bits, or do you have those skills in house??
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  • Profile picture of the author PacMan99
    It's going to take a lot of work, but the advice they gave was good. just keep at it
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  • Profile picture of the author MichaelHiles
    One of the biggest gaps that I've seen in any offliner's attempt to step up to the bigger game is the abysmal level of service delivery.

    There's a lot of folks that have figured out how to navigate the waters of the complex sale, but they fall down flat on the sheer failure to deliver on their promises. A big fish is definately NOT the place for on the job training of service delivery. A person might know their own business very well, but have been unable to translate that into a scalable model.
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    • Profile picture of the author RentItNow
      Originally Posted by MichaelHiles View Post

      One of the biggest gaps that I've seen in any offliner's attempt to step up to the bigger game is the abysmal level of service delivery.

      There's a lot of folks that have figured out how to navigate the waters of the complex sale, but they fall down flat on the sheer failure to deliver on their promises. A big fish is definately NOT the place for on the job training of service delivery. A person might know their own business very well, but have been unable to translate that into a scalable model.
      I had to read this about 3 times, Michael to get the real meaning of it. Some people are either sales people, technicians or emperors. I do see a lot of people selling services but not delivering (in fact most accounts I have taken on were because the owner was not getting the service promised them in the first place from another firm).

      Normally I would also say I am not ready for bigger fish but since I have moved into my city from a MUCH larger one (10M), I have come to understand the pond here a bit more. If I was in that 10M city, no way could I deliver whats required.

      I think this is the case of any business around my area. They begin, are popular until people start to find out they cannot deliver what is necessary (they likely did not charge enough to do so and did not have the confidence yet to charge much more). In fact, I am couching a girl that is still in college and making a huge full-time income as a wedding photographer. She is having exactly this same issue. She will not be able to sustain it because her original level of service has reduced with the amount of clients added (exponentially).

      Am I getting the meaning of your comments, Michael?
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      • Profile picture of the author MichaelHiles
        Originally Posted by RentItNow View Post

        I had to read this about 3 times, Michael to get the real meaning of it. Some people are either sales people, technicians or emperors. I do see a lot of people selling services but not delivering (in fact most accounts I have taken on were because the owner was not getting the service promised them in the first place from another firm).

        Normally I would also say I am not ready for bigger fish but since I have moved into my city from a MUCH larger one (10M), I have come to understand the pond here a bit more. If I was in that 10M city, no way could I deliver whats required.

        I think this is the case of any business around my area. They begin, are popular until people start to find out they cannot deliver what is necessary (they likely did not charge enough to do so and did not have the confidence yet to charge much more). In fact, I am couching a girl that is still in college and making a huge full-time income as a wedding photographer. She is having exactly this same issue. She will not be able to sustain it because her original level of service has reduced with the amount of clients added (exponentially).

        Am I getting the meaning of your comments, Michael?
        Yep. You got it. Have a strong service delivery process in place when you move from small players to big fish.

        In fact, a big fish is going to want to see a detailed statement of work in any proposal.

        Shooting from the hip on how your workflow gets implemented and managed certainly works for small business, but not so much for larger companies and bigger projects.
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  • Profile picture of the author iamchrisgreen
    I teamed up with an SEO expert. I do the selling, he does the delivery of great SEO campaigns.

    He does sell as well, but you need to have the roles defined and keep pushing in what you are good at.

    We have some clients that pay over $4000.00 a month, for a more complex requirement and they expect a LOT of time, care, attention and reporting back to.

    So it's great, but you have to make sure you have everything in place.

    You'll get there, i'm sure.
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