Wow. March 2010 was crazy, and April is proving its worth on the insanity meter as well...so far. But don't get me wrong, this isn't a complaint. I have been pleasantly busy and the work keeps coming in. I am so proud of my business, my product, my team, and my stellar services as a whole.

Does anyone truly realize the value of word-of-mouth referrals? Most of my new clients come through other satisfied clients just dropping my name here and there. Some of them are afraid though, to...