“65% of a company’s business comes from existing customers, and it costs five times as much to attract a new customer than to keep an existing one satisfied.”
- source quoted as Gartner.


Accelerating Complexity

Content & product recommendation systems are important, but they don’t go deep enough when it comes to solving CRM problems. To minimize your customer...

When it comes to customer relationship management, using a CRM strategy is important to make sure your pull out all the stops for a prosperous business-to-consumer relationship. Applying CRM strategies can be really tedious work and it can really take your time away for conducting your business. Fortunately, there is finally a quick-fire way to manage customer relationships for your company. If you’re interested in finding out what this is, I suggest you keep scrolling because in this article...

In CRM Management, there is one fundamental rule that everyone should follow and it’s “No customers means no business.” It sounds really simple but it’s true in all aspects of business. If you have no customers, you aren’t making any money. And if you aren’t making any money, well, it means that you don’t have a good business plan.

Customers are the source of your business’ income and by creating good relations with them, you will increase the chances of earning more...