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1and1 Domain Charges Problem

by phaze3131
5 replies
I purchased a few domains this past week from 1and1.com because I had saw they were only charging $.99 per domain. I saw this on google, and then verified it on their website when I went there.



At the checkout it listed the price as $.99

The next step was to login to my account, which I did.

After that the only screen was the payment method and address screen, with no price listed.

I was then charged $14.99 for a domain.

Has anyone had this happen to them, is this even legal to do to customers?
#1and1 #charges #domain #problem
  • Profile picture of the author Mikaedi
    Your first port of call should be to talk to their customer Service, they should help you out..maybe just a glitch in their payment system for buying domains

    Mikaedi
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  • Profile picture of the author collison
    That's strange I bought 3 domains from them last week and paid only .99 cents each. They are selling them at that price, I would check with them.
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    • Profile picture of the author Ron C Farrow
      Had the same problem. Cancelled everything and they tried to take the money anyway.

      Dodgy, do not use
      Signature

      Making it with Online Arbitrage

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  • Profile picture of the author sbucciarel
    Banned
    Sounds like 1&1 are still up to their scamming tricks. Just Google 1&1 scam. Not many people are happy with them.
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  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by phaze3131 View Post

    I was then charged $14.99 for a domain.
    Sounds a very typical 1and1 story, to me: there's an enormous number of these things (and much worse) online, about the company.

    I wish you good luck in resolving it.
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