payment processing for a website with high chargebacks?

by mb963
10 replies
what are some good, reliable companies that will deal with high complaints and chargeback volume?

25-100k monthly gross
mostly usa customers
#chargebacks #high #payment #processing #website
  • Profile picture of the author Kevin_Hutto
    whats the general topic area? I have a couple, but it depends on what the site is about -- there are some things they wont let you process for...
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    • Profile picture of the author mb963
      Originally Posted by Kevin_Hutto View Post

      whats the general topic area? I have a couple, but it depends on what the site is about -- there are some things they wont let you process for...
      sex dating site like adultfriendfinder.com or fling.com
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      • Profile picture of the author seasoned
        Originally Posted by mb963 View Post

        sex dating site like adultfriendfinder.com or fling.com
        When I looked for my first merchant account, that was one of the HIGH RISK areas! That means that fewer people will be willing to help, and rates will be higher.

        WHY? Because of things like chargebacks!

        Steve
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  • Profile picture of the author Michael Silvester
    Hi Mate,

    You want to deal with a processor that had a
    bulk client base of adult sites. Something like
    ccbill should work out fine for you?

    Take Care,

    Michael Silvester
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    • Profile picture of the author mb963
      any other companies to try?

      besides the big companies?

      someone that will be ok with high chargeback rates...
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  • Profile picture of the author KristiDaniels
    You mentioned that you are a spammer in another thread. Spamming for adult sites with a 50% chargeback rate leaves you in absolutely impossible territory.

    Card issuers have to keep their overall chargeback rate below 0.2%. If you have a 50% chargeback rate, thay have to have 250 customers who have absolutely no chargebacks to keep their contract with Visa/Mastercard.

    To do that, they will want 6 month rolling reserves and 20%-50% of your charges as commission.

    But then you through in "adult" and the stakes go even higher. A mistaken image or two puts you in the criminal category. No Visa/Mastercard provider works with criminals. If you have a long track record and very good processes for showing that you simply can't end up with criminal images (which an adult friend finder service can't do... they have to work with really low chargeback rates), then you might find an offshore provider for a high rate.

    Now you throw spamming into the mix and you are in la la land. You don't have a viable business model. We're now talking about several crimes instead of several attempts to create a valid business model.
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  • Profile picture of the author seasoned
    mb963,

    If you DO have the situation KristiDaniels mentioned, FORGET IT! A 50% chargeback rate? Lets say you charged $15/month and they had a $15 fee, you have just gone to basically NEGATIVE territory. And they will be dealing with this for NOTHING. Yeah, 50% is WAY too high. I think they were talking LOW 2 digits or even LOWER!

    Steve
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    • Profile picture of the author mb963
      i never mentioned 50% chargeback rate....

      and i am looking for high risk, what offshore companies might i try?
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  • Profile picture of the author Steve Peters Benn
    I was once called in (on another matter) to a business that had suffered 20 forced transaction and chargebacks with a well known UK bank. The bank wanted 2000 chargeback fees paying as a rolling deposit before letting them conduct any more transactions.

    They were a pub btw.
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  • Profile picture of the author whateverpedia
    Originally Posted by mb963 View Post

    what are some good, reliable companies that will deal with high complaints and chargeback volume?

    25-100k monthly gross
    mostly usa customers
    What possible reason would someone want to get involved in a niche with high complaints and chargebacks?

    I'm referring to you AND the payment processors.

    Sounds like financial suicide to both.
    Signature
    Why do garden gnomes smell so bad?
    So that blind people can hate them as well.
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