22 {{ upvoteCount | shortNum }}
22 {{ upvoteCount | shortNum }}

WARNING If You Downloaded Artisteer...

by JohnMcCabe
17 replies
I was just running my Sunday deep scan, and my a-squared free software lit up with a Trojan warning.

The name of the file is Trojan-Banker.Win32.Banbra.cjg!A2 and it was attached to file ArtisteerInstall.exe.

If you downloaded this software, you need to check it ASAP!
#artisteer #downloaded #warning
  • Profile picture of the author Michael Francis
    Dam i will have to check it out. I downloaded it the other day per a friends request.
    Signature

    Get Your Free Leads Generation Class (We Also Buy Leads & Trade Leads)
    Free Chat Line 24 Sites Already Millions Of Callers, The Only 100% Free Chat line For Everyone Tele-Social
    Local Seo Domination Join Now For Free Techniques
    Affiliate Marketing Automatic approval, Affiliate Network, Affiliates From All Countries, High Commissions

    {{ DiscussionBoard.errors[170128].message }}
  • Profile picture of the author WillDee
    Where did you download it from? Artisteer don't provide their downloads with that particular naming convention.
    Signature
    WordPress Web Server | Article ReWriter Software
    {{ DiscussionBoard.errors[727136].message }}
  • Profile picture of the author Sheryl Polomka
    I've never had a problem when downloading Artisteer and have uploaded many templates without any problems.
    Signature
    {{ DiscussionBoard.errors[727147].message }}
    • Profile picture of the author Susan Hope
      Well today I heard from a client that I made a theme for using Artisteer (and our own header graphics) and she can't get into her WP dashboard because there is an error and its reports a Trojan.

      I have changed her theme back to original and contacted Artisteer support and also left feedback on their website in the hope to get in touch and see what is going on.

      Anyone know how else we can get in touch to report this problem?

      By the way, I downloaded Artisteer 2 directly from the email sent from them to upgrade.

      I have also scanned the theme again today and still nothing reported, which is weird.

      Someone mentioned checking for "false positives" can anyone explain that please and how we Go about it?

      Thanks guys
      Sue
      Signature
      One-to-One WordPress Coaching Service Available at Low Hourly Rate - Let the frustration end now! WordPress Installs, Theme Design, Site Tweaks & other WordPress services available
      Find me on Pinterest: PINTEREST
      {{ DiscussionBoard.errors[727156].message }}
      • Profile picture of the author ChristianM
        Originally Posted by SusanneUK View Post

        Someone mentioned checking for "false positives" can anyone explain that please and how we Go about it?
        A false positive is when a virus scanner wrongly states that there is a virus. In this case I would guess that is what has happened as no one else seems to be reporting it. Either that or a virus which the OP obtained some other way has attached or embedded itself into artisteer.

        Try scanning it with a few different solutions and seeing if more than one gives a virus warning, if not then it may well be a false positive.
        {{ DiscussionBoard.errors[727182].message }}
        • Profile picture of the author Susan Hope
          Originally Posted by ChristianM View Post

          A false positive is when a virus scanner wrongly states that there is a virus. In this case I would guess that is what has happened as no one else seems to be reporting it. Either that or a virus which the OP obtained some other way has attached or embedded itself into artisteer.

          Try scanning it with a few different solutions and seeing if more than one gives a virus warning, if not then it may well be a false positive.
          Thanks Christian I will give that a go later when I get back home, have to pop out now.

          Cheers
          Sue
          Signature
          One-to-One WordPress Coaching Service Available at Low Hourly Rate - Let the frustration end now! WordPress Installs, Theme Design, Site Tweaks & other WordPress services available
          Find me on Pinterest: PINTEREST
          {{ DiscussionBoard.errors[727188].message }}
          • Profile picture of the author Susan Hope
            Just wanted to update people on my situation in this thread, in case, people search for this in the future, or are search about Artisteer.

            In my clients situation it was NOTHING to do with Artisteer (her host is now removing the offending hackers files) and in fact, although I contacted Artisteer orignally over this to cover all bases, Paul Hudson of Artisteer was in fact extremely helpful to me even though he didn't have to be. So as far as I am concerned, Artisteer is safe and still rocks!!

            Thanks for all the help guys
            Sue
            Signature
            One-to-One WordPress Coaching Service Available at Low Hourly Rate - Let the frustration end now! WordPress Installs, Theme Design, Site Tweaks & other WordPress services available
            Find me on Pinterest: PINTEREST
            {{ DiscussionBoard.errors[731878].message }}
            • Profile picture of the author Abledragon
              Originally Posted by SusanneUK View Post

              Just wanted to update people on my situation in this thread, in case, people search for this in the future, or are search about Artisteer.

              In my clients situation it was NOTHING to do with Artisteer (her host is now removing the offending hackers files) and in fact, although I contacted Artisteer orignally over this to cover all bases, Paul Hudson of Artisteer was in fact extremely helpful to me even though he didn't have to be. So as far as I am concerned, Artisteer is safe and still rocks!!

              Thanks for all the help guys
              Sue
              Sue, hi,

              Can you give me a url to one of the sites using a theme you've done with Artisteer..?

              Many thanks!

              Martin.
              Signature
              WealthyDragon - Earning My Living Online
              {{ DiscussionBoard.errors[732153].message }}
              • Profile picture of the author Susan Hope
                Originally Posted by Abledragon View Post

                Sue, hi,

                Can you give me a url to one of the sites using a theme you've done with Artisteer..?

                Many thanks!

                Martin.
                Sending you a pm now Martin

                Sue
                Signature
                One-to-One WordPress Coaching Service Available at Low Hourly Rate - Let the frustration end now! WordPress Installs, Theme Design, Site Tweaks & other WordPress services available
                Find me on Pinterest: PINTEREST
                {{ DiscussionBoard.errors[732217].message }}
                • Profile picture of the author JohnMcCabe
                  Originally Posted by WillDee View Post

                  Where did you download it from? Artisteer don't provide their downloads with that particular naming convention.
                  Folks, take a look at the date on my original post - 6 months ago.

                  At the time, Artisteer was apparently still in beta, and I downloaded it after following a link from someone I trusted here on the Warrior Forum.

                  I suppose it is possible that trojan attached itself after downloading, but I scan regularly and run software to detect this kind of thing coming in. I found the trojan by scanning the executable prior to running it.

                  I'm not blaming Artisteer for anything, nor am I accusing them of anything. At the time, the thread with the link was fairly popular, so when I had a problem, I posted about it. I was careful to specify the name of the file I downloaded, so people could take their own precautions.

                  Given the defense here, and apparent lack of other problems, it appears the problem I had was transient and no longer an issue.
                  {{ DiscussionBoard.errors[732944].message }}
  • Profile picture of the author Quentin
    If it was so then you think with the thousands of users there would be a lot more on the search engine about it and doing a search there is virtually nothing.

    To get a virus like this does not necessarily mean that it came with the software but that it attached to the software once on your computer.

    I will do more research but at the moment there is little to support the claim.

    Quentin
    Signature
    {{ DiscussionBoard.errors[727169].message }}
  • Profile picture of the author Frank Ayres
    I have this installed on 2 pcs and have found no problem with either
    Signature

    {{ DiscussionBoard.errors[732109].message }}
  • Profile picture of the author TheCren
    False alarm, but informative nonetheless... thanks!
    Signature
    Niche Marketing Tools and Info
    {{ DiscussionBoard.errors[732204].message }}
  • Profile picture of the author John Collins
    Hi -

    False positive. There a quite a few programs that use code similar to what could be classified as a trojan or other malicious code. That's one reason spyware and anti-virus software wants you to only have one on your computer at a time. They may try to quarantine each other. lol Even portions on microsoft software could show a false positive. I used to use a code editor that would always show up on scans but it wasn't a problem. It had an extensive java script library and that's what the anti-v software didn't like. It doesn't mean there is one. Some of the anti-virus/spyware software (often the free stuff) doesn't differentiate between the two.

    So need to know what your putting in Quarantine or Deleting I know first hand. Also if you use one of these popular free anti-v programs and you quarantine something it might not put the file back where it came from if you release it from quarantine. That happened to me. It quarantined multiple paths and separate files and it took 2 months to figure out where all the files and folders belonged. Some of the free programs aren't set up to tell the difference but the better paid ones are. I found out the hard way But I learned a lot
    Signature
    John - AffiliateMoneyTips and AlzheimersHappens
    You're welcome to follow me on Twitter - affiliatetips and Johnr_Collins
    {{ DiscussionBoard.errors[732998].message }}

Trending Topics