Twilio Custom Email notification, Can it be done?

9 replies
I would like to have a email sent out after someone has called my client, i have been searching for it now for a view hours and i can't seem to find how you can have custum emails sent aftert a call is made.

Would someone please be so kind to point me in the right direction, i have tried it with openvbx but i just can't seem to get what i want.

Thanks

Dave
#custom #email #notification #twilio
  • Profile picture of the author philboy uk
    Do you mean that you want an email to be automatically sent to your client, alerting them of call ?, I take it that you dont mean an email should be sent to the person that just called ?

    Have you looked at http://www.ifttt.com or http://www.zapier.com
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  • Profile picture of the author YellowGreenMedia
    No the email should be sent to my client to let him know that i just have sent him a fresh lead

    [edit]

    I have no idea what i need to do with these sites you posted, but i am not going to pay $99- for have an email notification sent

    [/edit]
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  • Profile picture of the author Andrew H
    This would definitely be possible with Twilio. I do not believe there are any current scripts that can do this. You would have to have the call forwarded to the client from a Twilio number (ie: Original call will be made to a Twilio number and then forwarded to your client). When the forward happens you can get it to trigger a script on your server that sends an email.

    When the Twilio registered number receives the call it will trigger a script on your server (say.. 'twilio_respond.php'). This script will mail the message to your client and push the call through.

    Something like this:

    <?php
    mail(); // your mail function here to notify the client
    ?>
    <xml version="1.0" encoding="UTF-8"?>
    <Response>
    <Dial>
    <Number>
    206-444-5555
    </Number>
    </Dial>
    </Response>

    <!-- End of file -->

    Twilio | How can I set up call forwarding?

    Alternatively you could send a text instead of an email since your already using Twilio.

    PS: This is a great idea, I am going to start doing this for my advertising to see what methods are most effective.
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  • Profile picture of the author philboy uk
    here are some twilio mashups Twilio API Profile

    though wouldnt call whisper be more suitable,Your client will receive a short message before receiving the call stating that you generated the lead

    This is the best program for tracking calls in my opinion , it will track calls,
    set up the whisper function and record calls, if that is legal in your country.


    Friends - Analytic Call Tracking
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    • Profile picture of the author YellowGreenMedia
      Originally Posted by philboy uk View Post

      here are some twilio mashups Twilio API Profile

      though wouldnt call whisper be more suitable,Your client will receive a short message before receiving the call stating that you generated the lead

      This is the best program for tracking calls in my opinion , it will track calls,
      set up the whisper function and record calls, if that is legal in your country.


      Friends - Analytic Call Tracking
      Yes normally the whisper option would be awesome if the client is already your client, i am researching this out of a prospecting point of view and i have doubts that using the whisper mode as first contact would be the way to go....

      Maybe it is, but i rather have a lead sent and then an email stating the lead came from me and they can sign up for 4 extra free leads....
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  • Profile picture of the author YellowGreenMedia
    Thanks i will investigate this more, as for now i will be hand sending these emails, i find it strange that i am the only one in need of such a app, i have really done a extensive search.

    It isn't that strange to have a email sent after a call is made, i wish i could use sms, as this is a prospecting thing i do not have the cell phone numbers op my prospects...

    Thanks for the script and expatiation, it is appreciated.

    Dave
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  • Profile picture of the author philboy uk
    This video explains how to send an sms after a number is called.

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  • Profile picture of the author YellowGreenMedia
    Found the solution

    SMS Wordpress Plugin | Twiggers – Twilio Triggers Wordpress Plugin

    That is exactly what i needed, you van sent a email after a sms or call or whatever

    Nice...
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