Any new agency owners in here?

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This subforum is still one of the last bastions of real help for someone starting a true business. The kind of business where you actually have to reach out and talk to people... sell a service... and not hide behind hops, landing pages, copy and clicks.

A business where you can, if you know what to say and do, reach out and get feedback from your target market virtually instantly. And cheaply, too--no spending thousands of dollars on ads and hoping something happens.

So who are you? What kind of business are you looking to build? Where do you stop in action and stall out? How could we help?

In this subforum are at least a half-dozen, maybe even eight or 10, of the most proven, genuine and experienced business builders and sales pros around. I know, because I've worked with them here for over a decade. And if you're able to ask a good question, you are lucky enough to be able to connect with them here.

So, please, ask away.
#agency #owners
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    • Profile picture of the author Monetize
      Originally Posted by Jason Kanigan View Post

      Hmm, crickets. Sad. A great resource here going unused.


      I hate when that happens, especially since you are so fantastic, but
      aren't the agencies being done online?

      Maybe people aren't replying because of the forum that you posted in.
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      • Profile picture of the author Jason Kanigan
        Originally Posted by Monetize View Post

        I hate when that happens, especially since you are so fantastic, but
        aren't the agencies being done online?

        Maybe people aren't replying because of the forum that you posted in.
        IDK, this is the forum I made my name in 10+ years ago. It's where the people with real experience hang out IMO.

        Agency work requires cold calling, sales calls, actually talking to people. I'm hoping founders see this, not CROs, CMOs, people who manage ads and the like.

        Check out posts from years back: you'll see lots of discussion on direct mail, cold calling, team hiring, real business building. Maybe no one looks here now.
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        • Profile picture of the author max5ty
          Originally Posted by Jason Kanigan View Post


          Check out posts from years back: you'll see lots of discussion on direct mail, cold calling, team hiring, real business building. Maybe no one looks here now.
          In years past there were some very heated and vibrant debates in this forum.

          Some of those people have been banned and some faded away.

          Also, some were blowing hot air and really didn't ever do what they claimed they did.

          Some posts were also just setting up for future WSO sales...a few of which took the money and disappeared.

          In my opinion, and it's maybe just my opinion...

          but instead of asking a question, simply give some tips. I think it's a better way to get the conversation going?
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    • Profile picture of the author animal44
      Originally Posted by Jason Kanigan View Post

      Hmm, crickets.
      I wonder why you think that is...
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    • Originally Posted by Jason Kanigan View Post

      Hmm, crickets. Sad. A great resource here going unused.
      Maybe the term "New agency owners" is confusing. It sounds very specific.

      For example, I didn't know exactly what you meant...until I read your first post.

      Also, maybe the vast majority of members that are on this forum are completely separated from anything resembling a real business.

      Actually talking to someone? That scared the hell out of most people who think they are in "marketing". That's not a bad thing, but it may separate them from the Offline Forum subjects discussed often.

      Those are guesses.
      And I agree that there are maybe a dozen or two dozen real business owners that hang out in this section of the forum. Experienced people who can answer real questions.

      But I also notice that we tend to talk to each other here.
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      • Profile picture of the author Monetize
        Originally Posted by Claude Whitacre View Post

        Actually talking to someone? That scared the hell out of most people who think they are in "marketing".


        What is there to be afraid of?

        I don't like talking to people because I feel that it's a waste
        of my time, and I don't think it's necessary. Years ago when
        I was selling on eBay, people messaged to ask for a phone
        call and I talked to quite a few people, none of whom ended
        up buying anything.

        I remember I talked to some lady about a THING for an hour
        and a half, I was actually at my job, good thing I had my own
        office so nobody knew who I was talking to. That lady went
        on and on, just wasting my time. Eventually I stopped making
        those phone calls.

        Now most of the platforms don't allow people to contact each
        other, all business must be conducted on the platform.

        Prior to eBay, I was in an MLM where I made hundreds of
        cold calls and not many of those materialized into anything
        as far as I could tell.

        These days, if I need to talk to anyone, I initiate the call,
        and that is usually for a business conversation.

        BTW, I am very charismatic and I have a nice phone voice
        and manner of speaking, according to people that I have
        spoken to. They tell me that I do not sound like an old
        lady at all.

        As to this agency business, most agencies are operating
        online, doing PR, SEO, social media, and similar services.
        Not too many people are going door-to-door or calling
        people anymore.

        Some of you old-timers need to get with the program.
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        • Profile picture of the author max5ty
          Originally Posted by Monetize View Post


          As to this agency business, most agencies are operating
          online, doing PR, SEO, social media, and similar services.
          Not too many people are going door-to-door or calling
          people anymore.

          Some of you old-timers need to get with the program.
          Myself, I'm firmly convinced if you're dealing with local businesses, going door to door is still a gold mine.

          There's a lot of money to be made locally.

          Yes, not many go door to door locally...but there's a fortune there if you know how to work it.

          There's a lot of money that can be made right in your own city.
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          • Profile picture of the author homeriscool
            Originally Posted by max5ty View Post

            Myself, I'm firmly convinced if you're dealing with local businesses, going door to door is still a gold mine.

            There's a lot of money to be made locally.

            Yes, not many go door to door locally...but there's a fortune there if you know how to work it.

            There's a lot of money that can be made right in your own city.
            I like this response. Care to DM and share more?
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  • Profile picture of the author DWolfe
    Curious how many door-to-door salesmen left the industry during the Covid-19 outbreak? Or how they changed their strategy. My neighborhood has an uptick in people going door to door trying to change cable or energy suppliers, plus Adpitive pest control has started in this area. With Ring doorbells becoming popular the local Nextdoor group, has people posting photos asking if you know who was at their door.
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    • Profile picture of the author max5ty
      Originally Posted by DWolfe View Post

      Curious how many door-to-door salesmen left the industry during the Covid-19 outbreak? Or how they changed their strategy. My neighborhood has an uptick in people going door to door trying to change cable or energy suppliers, plus Adpitive pest control has started in this area. With Ring doorbells becoming popular the local Nextdoor group, has people posting photos asking if you know who was at their door.
      I might not have worded my post correctly.

      When I said door to door I didn't mean house to house...

      I meant business to business.

      Hope nobody took that the wrong way because I'm not a big fan of people going house to house without an appointment.
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    • Originally Posted by DWolfe View Post

      Curious how many door-to-door salesmen left the industry during the Covid-19 outbreak? Or how they changed their strategy.
      The companies that sold in people's homes exclusively were hurt badly, and many went out of business.

      Some businesses have services you can also buy online, and those businesses fared better.

      But I know that the entire in home vacuum cleaner sales industry...died. Their business depended entirely on an influx of new sales....daily.

      Companies that sold services, like utility companies, cable, or credit card processors, had a book of business when Covid hit, and that monthly revenue stream really helped.

      Some in home sales organizations...like insurance agencies, started selling over the phone. Now that Covid is mostly gone, that model still persists as an effective way to make sales.

      I know the last few years or so we had our retail store, reps dropping by went down to a trickle....while our phone calls, selling services of every kind, went up. Service providers started realizing that sales could be made over the phone, to business owners, almost as easily as in person.
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  • Profile picture of the author Jason Kanigan
    Well this has been interesting. It has shown me where most of the folks in this subforum are, mentally.

    Share tips? What do you think I've done for over a decade? How do you think I got all these Thanks?

    What I found works best is when someone comes up with their own question, and if I have value to share I respond to that. Then it's their idea. If you look back you'll see threads I started usually didn't get much response. But those I responded to did get a lot of interest.

    Not too many people are cold calling?? They absolutely are.

    Everyone growing their business is doing cold outreach. I have clients for sales training, sales management, ideal customer list / Chet Holmes top 100-style building and they ALL need help with scripting, feedback on recordings, mindset and more.

    Claude, IDK how you missed what an agency is but it's one of the most popular cash-based business models of the past 10 years: a company that does marketing services for others. Web design, PPC leadgen (ad spend management), SEO, social media posting, and other possible services. They may specialize in one thing or bundle a group of services together. Typically an agency focuses on serving one target market. However, it's possible to run an agency that does not specialize...at least not on demographics. You can focus on psychographics, or minimum revenue--which as I train about dictates the amount someone is likely to invest in your help.

    Some of them have probably bought your prospecting books. I recommend them all the time. They could absolutely benefit from your sales experience, as they do mine.

    I belong to several agency groups on FB, for years now, and the discussions in those is generally good. Lately it has tapered off a bit, because of summer probably, and so I thought I'd come back here and see if there was at least one person trying to build an agency who had questions. Sad that it's dead, but glad some of you fellow experienced folks responded.
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    • Profile picture of the author max5ty
      Originally Posted by Jason Kanigan View Post

      Well this has been interesting. It has shown me where most of the folks in this subforum are, mentally.

      Share tips? What do you think I've done for over a decade? How do you think I got all these Thanks?
      I gave a suggestion. It wasn't meant to make you defensive.

      Also, I don't think one post is able to tell you where people are mentally.

      I've done posts before with almost no response...then did some that got a lot of response. Some posts are interesting and some not so much...at least that's what I've discovered. Sometimes the posts I think will be good end up bombing. Then sometimes the posts I think are kind of lazy end up getting a lot of conversation.

      I'm pretty sure after 10 years of being in business you understand that.
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    • Profile picture of the author Monetize
      Originally Posted by Jason Kanigan View Post

      Well this has been interesting. It has shown me where most of the folks in this subforum are, mentally.


      Is that directed at me, if it is let me assure you
      that you have no idea.

      One can only conjecture about people that are
      encountered online.

      The beauty of internet marketing is that anyone
      can do anything they want to generate income.

      I prefer passive income and through the years
      have developed a couple of ways to make that
      happen.

      The reason that I prefer this method even more
      so now is because I am older, retired, and have
      other interests besides chasing after money that
      I don't really need.

      I am fully retired and receiving pensions. The
      only reason that I am doing any business at all
      is to keep myself occupied and productive.

      Different people choose to operate their online
      business to suit their interests, abilities, and
      circumstances, and that's fine.

      To each their own.
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    • Profile picture of the author GordonJ
      Originally Posted by Jason Kanigan View Post

      Well this has been interesting. It has shown me where most of the folks in this subforum are, mentally.

      .
      For what its worth-I haven't been here all summer, just a peek in now and then. Maybe try again when kids are back to school and the Fall brings back more ready to work types?

      It could just be a numbers thing or it could be the overall WF is just not getting used because for the most part, it is useless (or perceived to be).

      But you have given the forum very useful tips and advice over the years, so thanks for that.

      GordonJ Holiday is Over Yay yay.
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    • Profile picture of the author Brenda Trott
      I thought I'd come back here and see if there was at least one person trying to build an agency who had questions. Sad that it's dead, but glad some of you fellow experienced folks responded.[/QUOTE]

      Growing has been a struggle. I got stuck at 10k/mnth That is where I maxed at getting results on my own. Hiring has been disappointing to say the least. FB ads have been criminal when trying to get results and prices rage or random penalties show up.

      I'm moving to a consultative approach. I'm also moving to the boonies.

      Might network when I arrive, but will probably keep my local business to myself and do most of my outreach online.
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      • Profile picture of the author Monetize
        Originally Posted by Brenda Trott View Post

        Growing has been a struggle. I got stuck at 10k/mnth That is where I maxed at getting results on my own. Hiring has been disappointing to say the least. FB ads have been criminal when trying to get results and prices rage or random penalties show up.

        I'm moving to a consultative approach. I'm also moving to the boonies.

        Might network when I arrive, but will probably keep my local business to myself and do most of my outreach online.

        I just noticed you were quoting Kanigan.

        FB ads are not suited for everything, if you are recruiting
        it would probably be better to use LinkedIn.

        I happenstanced upon a very lucrative industry that I have
        some experience in from 30+ years ago, I did not pursue
        it sooner because I was busy with other business.

        By lucrative I mean there are people charging $5K for a
        one-hour consult, so I have been setting all of that up for
        the past six weeks.

        I don't really care to talk to people but if they are paying
        me, I can make an exception, and this is something that
        I can do in my remaining retirement years.

        If you are stuck at $10K there's a very simple solution
        for increasing that.

        Just keep at it and operate your business in a way that
        works for you. That is all that matters.

        Good luck with your move.
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      • Profile picture of the author animal44
        Originally Posted by Brenda Trott View Post

        Growing has been a struggle. I got stuck at 10k/mnth That is where I maxed at getting results on my own. Hiring has been disappointing to say the least. FB ads have been criminal when trying to get results and prices rage or random penalties show up.
        Easy to break the 10k "barrier". Just change your billing from time or project based to value based.

        A while back I worked with a guy whose main offer was email marketing. He would build the list and send out monthly discount offers to get people through the door.

        We changed quite a few things, some of which involved extra work... However, the big change to his income came from changing his fixed fee to a retainer plus percentage. More than ten times his previous income for no extra work...
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  • Profile picture of the author The Click Swap
    I'll bite,

    it's not exactly a marketing agency, but a content strategist business focused primarily on video / photo assets to grow a business, so something like a marketing agency

    Currently i'm running a promotion on FB organically where i'll shoot a weeks worth of content for no charge (1 professional reel, 7 high quality photos), i wont even ask for an email,

    and the response? Crickets

    its confusing to me because i ran a similar promotion a few months back without the photos and could not keep up with demand

    I'm debating just picking up the phone and calling like 10 different local businesses to see how the offer sounds as FB is killing my ego,

    or

    doubling the offer and doing 2 weeks worth of work for no charge

    Jason i do follow you on FB so im wondering how you or any of the other wizards would chime in here (not exactly ready to get chewed out but thats another story lol)
    ,
    Also I actually bought one of your $1 courses Jason, on Sales, it was pretty good, got alot of value out of it, and the blog posts are excellent as well

    Main thing for me is getting over the fear of the cold call and rejection
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    • Profile picture of the author Jason Kanigan
      Originally Posted by The Click Swap View Post

      I'll bite,

      it's not exactly a marketing agency, but a content strategist business focused primarily on video / photo assets to grow a business, so something like a marketing agency

      Currently i'm running a promotion on FB organically where i'll shoot a weeks worth of content for no charge (1 professional reel, 7 high quality photos), i wont even ask for an email,

      and the response? Crickets

      its confusing to me because i ran a similar promotion a few months back without the photos and could not keep up with demand

      I'm debating just picking up the phone and calling like 10 different local businesses to see how the offer sounds as FB is killing my ego,

      or

      doubling the offer and doing 2 weeks worth of work for no charge

      Jason i do follow you on FB so im wondering how you or any of the other wizards would chime in here (not exactly ready to get chewed out but thats another story lol)
      ,
      Also I actually bought one of your $1 courses Jason, on Sales, it was pretty good, got alot of value out of it, and the blog posts are excellent as well

      Main thing for me is getting over the fear of the cold call and rejection
      Thanks for responding!

      I agree with Animal, defining your target market or ideal customer is really important.

      The question I have is: WHO will use what you create, and WHAT will they do with it? WHY would they use that method?

      There are indeed answers to these questions, and you have to "get out of the building," as Steve Blank says, to get them.

      The offer as you've got it now does not give you a feedback loop. Nobody is going to get back to you and tell you why they aren't interested in it.

      Also...apologies for how simple this sounds... "If it's easy to get in, it's easy to get out". Your offer as it stands requires zero commitment from the buyer.

      I say what I'm about to share next often, and I will share it again here:

      There are without a doubt people out there who WANT to Give You The Money. They have money and they are desperately seeking Talent. "Please," they are praying, "send me someone COMPETENT who I can give this money to in exchange for them taking this Serious Problem off my hands." Understand, therefore, that they want this problem taken care of more than they want the money. Broke strugglers have an impossible time understanding this. Imprint it on your soul. Someone out there is desperate to give you money right now. You don't have to convince, force, or fool them into hiring you.

      ##

      Straight from my blog. 62 appreciative reactions in its most recent share within a major agency FB group. (Whether they do anything with it is another story, but at least they value it in the moment).

      So talking to your ideal customer, say six of them, asking... "Here's what I'm thinking...how would you use this content? What would you expect from it?" will get you more information than you can imagine.

      You have the opening in SOF Module One: how to start the conversation. Once you've got the right person, tack on: "Got a quick question that could give you and I improvements with your marketing, can you help me?"

      An offer has a shape. That shape has to be appealing to the buyer. Right now we don't know about that shape...or the target market...or how they'll receive it. You might have to change that shape a little. And I guarantee there are people out there who will value what you're bringing to the table, taking care of for them, and will pay you for it now.

      Look for information interviews and pain points as topics on my blog, since you're already familiar with it.

      Just get started. Yes, your first couple of calls will be uncomfortable. But it does get easier as it goes particulary as you get help from individuals. And you'll learn a ton, quickly. Then come back here with that feedback and share it. Incidentally, I made 103 cold calls last week into a niche relatively new to me using the same language as I teach, my second week with this niche, and had 19 positive responses. Included in those 103 dials are the unanswered, not interested, and "next time"rs. I learned a ton and made money. Nothing's stopping you from doing the same.
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  • Profile picture of the author animal44
    Not sure I qualify as a wizard, but some random comments on your post.

    Why aren't you using your videos to grow your own business...?

    I would suggest you need to define your ideal client - if you haven't already. If you don't know who you're looking for, you're totally doomed!

    Also figure out what they're actually buying. The old cliche, "Sell the sizzle, not the sausage".

    Both are important for targeting your message.

    I would suggest giveaways, as you describe, are a bad idea. You'll end up a very busy fool, not to mention a very impoverished fool to boot! I suspect people are thinking what's the catch.

    I'd suggest create a number of lead magnets, PDFs or video, that you can reuse many times. You could potentially offer these up to partner businesses to distribute to their customer list, with their implied or explicit endorsement. Include some form of invite to contact you for more information or for free consultation or how ever you want to put it..

    I'm no fan of cold calling, in fact I'd suggest forgetting that as a strategy.

    However, if you're going to cold call, expect to make much more than 10 calls to get a client. I would suggest to block off the next month, create a variety of scripts and get calling. Test out as many scripts as you can come up with, to find one that gets a bite.

    A little story. Back in 2009, I started an SEO company. Even then, SEO was being seen as a scam, so it was tough selling by cold calling. I did a deal with a prospect who was well established in the business community with lots of connections. She was willing to endorse me to her clients. I knew everyone she sent my way was a hot prospect. She sent me so many prospects, I had to switch her off - I just couldn't handle them all. And, of course, I never cold called again. Note, I did more than one deal like this, and not all worked out that well. I'd suggest you look for such opportunities yourself.

    Start with people you know. Past or present clients who have access to a list of your ideal clients? How about your Accountant? Chamber of Commerce? Local Trade Associations. Anyone who has access to a list of your ideal clients.

    You'll need to convince them it's good for them and good for their list.

    Once you've done a deal, make the list a specific offer "exclusively for clients of...". I'd suggest rather than discounts or freebies, offer bonuses or free extras. The more valuable the bonus/extra the better. Limit the number avalable and set a time limit on the offer.

    What ever you do, get them to pay something...

    Of course, there's also existing/past clients. Take a look at what you've done for them and see if you can come up with ideas to expand or add to the past work. Contact them individually and drop a proposal. That'd probably be more effective than a generic email/letter.

    OK, those are some random thoughts for now...
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  • Profile picture of the author Dean Stone
    YES! I have my first client and I'm trying to rank Youtube videos for him. Where is a recent course for how to do that?

    I knew how to do it a few years back, but we all know how things are always changing. I found a dated course on Udemy about ranking as an affiliate for digital product launches & I can't find anything in the WSO section.

    Any help would be most appreciated! I've put 5 videos up & they are all at the top of Youtube.If you search YT for "water softener companies tampa fl" that's mine at the top. II've renamed the file, put the name in the properties section of the original file etc... I've basically done everything I know to get them to rank.

    Would backlinks help? If so, where is a reputable place to get them (hopefully for free or economically).

    Thanks!!!
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    • Profile picture of the author Jason Kanigan
      Originally Posted by Dean Stone View Post

      YES! I have my first client and I'm trying to rank Youtube videos for him. Where is a recent course for how to do that?

      I knew how to do it a few years back, but we all know how things are always changing. I found a dated course on Udemy about ranking as an affiliate for digital product launches & I can't find anything in the WSO section.

      Any help would be most appreciated! I've put 5 videos up & they are all at the top of Youtube.If you search YT for "water softener companies tampa fl" that's mine at the top. II've renamed the file, put the name in the properties section of the original file etc... I've basically done everything I know to get them to rank.

      Would backlinks help? If so, where is a reputable place to get them (hopefully for free or economically).

      Thanks!!!
      I appreciate the post. What I was looking for was people focusing on the offline part of an agency business. The outreach, the onboarding, the client management. Getting started. Your questions would be better posed in the main forum because they're more focused on the internet marketing part of things up there. We're sales guys down here with some ops and direct mail experience, so online ranking and backlinking aren't so much our jam.

      Although Claude had some advice from his physical store experience a few years back. There was a guy years and years ago I can vaguely recall, I think his name was Dan and he used a lot of red in his branding. My brief forum searching didn't pull what I wanted. Maybe someone else remembers.
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  • Profile picture of the author CLSVentures
    Haven't been on here in a few years and just circled back. Interesting discussion. Based on the knowledge I gained here, and other places, I started my digital agency almost 9 yrs ago now. With a lot of ice cold outreach and a lot of hustle, built it into a 6-figure agency specifically aligned in one vertical market.
    I hustled my tail off and got a couple clients. Underpromised and overdelivered. Then began aggressively working out from there, with solid references from them.
    It's paid the bills for my family and allowed me to live well ever since, and I wouldn't trade the freedom and financial stability for the world.
    I think the agency route is still a gold mine as Jason mentioned, yet today. Sadly, many won't put in the focus and sweat to see it through and get stuck on the research and knowledge and hunting and wanting.
    Learn just enough to get started. Be naive enough to not know you should fail. And just get after it. Slow and steady. But get started!
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