How to Get Your First QR Code Mobile Website Client!

by 82 replies
110
Hi Warriors,

When I first started marketing services to offline clients, I was a little overwhelmed as to how many businesses there actually are out there. While this is a good thing in the sense of there's plenty of business to be gained, it also makes it very difficult to narrow down who to actually call. I mean seriously, where do you start when there are tens of thousands, even hundreds of thousands of businesses out there who could potentially use your your services? There are plenty of client acquisition techniques, some much better than others, but here is what worked for me specifically in the niche of selling mobile websites linked to QR Codes.

First off, it's all about the leads and who you contact. If you are wasting your time just calling somebody solely because they don't have a mobile website, you are not going to have much luck getting new clients. Will you be able to get any? Absolutely. Will it be the best use of your time? Absolutely NOT. It's hard to believe, but there are still businesses in late 2011 that still don't see the need of having a regular website. Do you think they are going to care about the whole "mobile revolution" or anything like that? Doubtful...

So how do you go about finding leads who will actively want a mobile website with a QR Code? Simple... look for businesses who are already running print ads. Start saving Coupon Clippers & ValPak's that come in the mail. Look through your local newspaper and any local magazines. Grab copies of the Yellow Pages and any other printed business directory. You will now have narrowed down your potential clients to folks who are already spending money on advertising.

Here's the dirty secret about advertising (which some of you may know if you have run print ads yourself) -- everybody is oversold and ends up being disappointed with the results they end up getting. When a business owner runs an ad, they are spending anywhere from a couple hundred dollars into the thousands. They have an expectation that this ad is going to change their business for the better. Unfortunately for them, results are typically far less than they expected.

This disappointment is what you are going to capitalize on when contacting leads. By letting them know that with a QR Code linked to a mobile website, they can turn their "static print ad into an interactive piece of media" and improve the ROI on their existing print ads, you will instantly gain their interest. As an added bonus, you know they are already spending money on advertising, so you won't be wasting your time targeting businesses who will end up having no budget or intention of buying from you. The thing here is to really stress the aspect of using QR Codes. Yes, you can go and make QR Codes for free, and the real value you are providing is building a mobile website, but my experience has been that QR Codes are what "hook" people in.

Another tip that I have found to work well is to call the mobile website a Mobile Web App. Most people associate Apps with mobile phones more so than websites anyway, so this really helps put things into terminology that business owners think they understand. This slight tweak in wording will also keep clients from having their current web designer do the work. Most businesses already have a web designer these days, but nobody has a Mobile Web App builder.

If this all seems obvious and simple-- it's because it is! As humans with complex brains (well some of us!), we are constantly making things more difficult than they need to be. When it comes to sales, go for the low hanging fruit. There is no need to climb higher up the tree to get those hard-to-get clients when there is such easy pickings!

I invite you to check out a previous post of mine: The reason you HATE COLD CALLING is because you're lousy at it... Here's how to change that TODAY! Take the what you have learned in this post and apply it to the Warrior Challenge from my previous post. Go find 20 potential leads using the strategy in this post and call them to SET UP AN APPOINTMENT.

Once you have set an appointment, there are a few things that you need to have ready. First, create a demo mobile website and print out a QR Code that links to it. I can't stress enough the power of the demo. Business owners are so impressed with the technology and their minds start to race with the potential of it.

Next, have a service agreement/contract ready to close them right away. More times than not I close the deal on the first appointment. If you don't close on the first appointment, maybe 10% will end up buying from you down the road, so it is important to go for the close on your first meeting.

Overall, just meeting with prospects that you have set appointments with using the method above, 20% - 25% will buy from you no matter what. You can be the worst salesperson in the world and they will still buy from you because of being so impressed with QR Code technology. As you go to more and more appointments, you will figure out what specifically works for you in terms of acquiring clients.

Remember, it is important to LISTEN TO YOUR PROSPECT. Ask lots of questions and get them talking. Ask them how their print ad campaign is working out for them. Ask if they think it could have gone better. Listen to what they say and tweak your pitch to fit into their goals and experiences. Many times a business owner will end up selling themselves on the technology because you let them talk so much!

So go check out my Cold Calling post if you haven't already and start making those calls to get your first QR Code client!!

-Ben

P.S. If you find this post helpful, feel free to hit "THANKS" below. Also feel free to rate the thread as 5-star Excellent on the Rate Thread tab at the top of this post! Thanks everyone!!
#offline marketing #client #code #cold calling #mobile #mobile marketing #offline #qr codes #website
  • Thank you for the great tips. As you said in the post, a lot of it is just crazy simple...just remember "K.I.S.S." Keep It Simple Stupid
    • [1] reply


    • Brilliant!!


      Here's what I've done lately for a few folks.....

      My Dentist just had their old website updated by a company that used a wordpress theme. The mobile version just goes to the blog section. I made up a customized version of their new site with "meet the doctors", "meet the staff", "contact" pages, etc. I then printed out a 5x7 page with the qr code, decorated with their new logo, and a "scan code with your smartphone to visit our new website". I put the page in one of those 5x7 plastic stands that sits on the counter. Oh, on the bottom I put web design by.... "my company" Then I gave it to them for

      Many people coming and going being exposed to MY creation.


      Same thing with the drive thru coffee stand's menu....
      Many people coming and going being exposed to MY creation

      Tried talking to the Figaro's Pizza owner the other day. He was by himself and real busy, so I didn't have a chance to fully explain.... I did throw out , however, and that perked him up a bit. So, before I left, I grabbed their lunch menu flier, and created a mobile site for that with tap to call, tap for directions. Now, my plan is to go back in, at LUNCH TIME, and order a sandwich. But here's the kicker....... I'm going to browse through the menu on my phone, then when I think I've narrowed it down, I will turn the phone to the owner and tell him I want "that one"........ then wait for his reaction. Actually, I should tap the call button and order over the phone!!!

      Result will be... many people coming and going being exposed to MY creation.

      These didn't take me long at all to create, it's a great way to spread my name/brand, and it cost's the owner nothing.

      After 6 months or so, I'm going to go back to these guys and offer to give them the files for the site, for . They can put it on their hosting... OR... I can host for them for a small monthly fee.

      Giving a few things away for free, REALLY helped ease the apprehension of approaching these owners. Just knowing that you're "going in" with the intention of giving away makes it a whole lot easier...... it pretty much sells itself.
      • [ 3 ] Thanks
      • [1] reply
  • Just a friendly word of caution - QR codes in printed ads, especially local papers, require a certain quality of printing of every single copy to be effective.

    You need to seriously bear this in mind as it will be a nightmare proving to the publishers that their printing was at fault for the QR code not being readable to a number of phones, meanwhile your previously impressed client is now somewhat seething
    • [ 1 ] Thanks
    • [3] replies
    • Good point. When I was printing those 5x7 cards, I started with glossy paper with the printer set to "best" print quality. When I tested on my phone, it wouldn't scan. Too much "gloss", I guess. I went to more of a matte finish and it worked fine.

      Key is to test in multiple light conditions to be sure it works! As far as the local paper goes, that's an interesting point. I would probably stay away from any decoration of the code that might make it not work. I'm actually going to find out next week, as one of the eye doctors in town is using the code I gave them in the paper for their ad. I hope it works!! One comfort is that I showed them it worked in person, so the fact they took the code and gave it to the paper will go a long way in proving it was the print quality (if it doesn't work), and NOT the code I gave them.
      • [2] replies
    • This is very true... I just created a separate post that outlines how to create a high quality print ready QR Code.

      You can find it at http://www.warriorforum.com/offline-...g-clients.html

      I hope this helps anybody who may have questions on how to do this!

      -Ben
      • [ 1 ] Thanks
      • [1] reply
    • I've seen that issue on too many different media. Here are some solutions.

      Be sure to use bit.ly for links to reduce the size of the data. The more data, the bigger and more detailed the QR must be.

      Be sure to set the level of error correction when encoding, and raise it or lower it depending on the final printout quality.

      Be sure to set for the best contrast. Magazines do real well at printing black on white QR because the paper is cleaner, but newspapers are sometimes a medium grey, not white, I've found it's sometimes better use a white on black pattern for small QR's in newsprint and colored papers.

      Try outputting DOTS instead of SQUARES when building your QR. Newspapers will sometimes have difficulty on solid black patterns and lines. Using round dots in a QR pattern rather than black squares reduces the chances of your black on white pattern having empty streaks in the inks and lets you print the QR larger so more phones will be able to read it.
  • QR Codes have worked great for our clients, thanks for the post - great tips.
    • [1] reply
    • Hey Ben! Thanks for this great resource.

      I've been planning on pushing into the mobile market with my clients and this is a great start.

      No doubt this is the new arena and it's wide open.

      Love your avatar. I use this same logo on some info products for sales people.

      Thanks again.

      Centurian
  • I've got 3-4 different scanning apps on my phone. I've found that if one app doesn't work, sometimes the other will. I've also read that the phone/camera/lens (lens or settings) can obscure the scanning results -- so what may work with some phones may not work with others.
    Either way, it's safe to say that an inability for the phone to read the code may be due to a few variables and may not always be the printed media at fault.
  • Ben you have some of the best ideas I have seen here in the WF. Love your stuff and use it. Thanks again for all the help!
  • My newspaper puts a 3M brand sticky note stuck right on the

    front page at an added cost. not glossy and Qr code ready.

    well worth the extra cost. Almost 100% readership. It is called

    Instutional advertising with the added benefit of the Qr code.
  • So your going into the meeting selling them 1 QR code that links back to a mobile website that you create them.

    1. What are you using to create the custom mobile web app? Is it something you got from a WSO?
    2. Do they have to have an existing website in order to insert the script into their index.html file? If they don't have a site I suppose you sell them one, right?
    3. Are you specifically targeting only those who run newspaper ads so they can inject the QR code in their next ad?

    Thanks in advance to anyone who takes the time to reply!
    • [2] replies
    • In my particular case, the answers to your questions are:
      1. I was using a template I bought from an individual but am currently revamping the sites using Ben's free template. It's much cleaner and easier to manipulate than the one I was using.
      2. No, my clients (realtors) do not have to have an existing website. The codes I create direct to a mini-site for an individual property listing.
      3. No, on the "specifically targeting" question. However, realtors advertise their listings in magazines and newspapers, on flyers and on yard signs. I want the realtor to be able to display the QR code for the property on any form of advertisement in which that property is displayed.
      See how cool I am? I even share information with a Texan!

      BOOMER SOONER!
      • [ 1 ] Thanks
    • Hi LoyaltyToday, thank you very much for your kind words! I've broken down your questions below. I hope this helps!

      I use HTML files to create the mobile web site. I have about 5 different templates that I use and then I customize them to what my clients want. It wasn't something that I got from a WSO, but I'm sure there might be some good templates out there. I actually taught myself how to write HTML back in high school (over 10 years ago!) and fortunately my 1998 HTML skills work for mobile websites because they are supposed to be simple by definition.


      I have up-sold some clients on a whole new website, but I actually host most of the mobile sites on my hosting plan. I do this because it is easier for everybody involved-- on my end I don't have to get their login or pw for their existing hosting to upload the files and on their end they don't have to do anything but wait for the final product. A few clients have wanted me to put the files on their hosting and I always oblige. The main way that people are accessing the mobile sites is through QR Codes, so the specific web address is really not that important. There are scripts that you can install so if somebody goes directly to www.companydomain.com they will be redirected to the mobile site if they are on a mobile phone.


      Yes, I specifically target those who are running ads. Not just newspaper ads, but also yellow pages, valpaks, coupon clipper, and anywhere else where there is printed advertising. The reason I target those folks is because I know they already have an advertising budget and a QR Code on a print ad makes perfect sense.


      I charge between $299 and $499 depending on how many pages they want on their mobile site and how big their budget is. It is important to ask lots of questions when you are selling your services so that you can figure this stuff out. In addition, I also charge anywhere from $19 to $99 a month depending on whether it is just hosting or if I'm offering analytics for them to gauge the effectiveness of different ads they are running.

      As for method of payment, I use Intuit GoPayment (Intuit GoPayment – iPhone credit card processing for mobile payments) which allows me to run their credit card directly on my smartphone. It also makes it really easy for me to set up automatic monthly recurring payments. Both on the spot and for the recurring, as soon as the transaction goes through, the client gets a receipt e-mailed to them. This avoids having to do invoicing or writing up your own receipt.


      Yes there is. I actually just wrote a post about this that you can read at http://www.warriorforum.com/offline-...-into-one.html

      I hope this answers your questions, but let me know if you have any more!


      Also, rlhurst, I love hearing your experience of getting out there and getting QR Codes in different businesses. When I first stared my company, I did the same thing-- went out and offered them for free. It's a great way to get your feet wet and practice meeting people. Once you get more comfortable talking to folks and have examples of your work, you'll be able to transition into selling them without any problems. Please keep us all updated on your experience-- I think it will be motivating to other Warriors who are looking to "take action"!

      -Ben
      • [ 4 ] Thanks
  • Oh and Warrior Ben I've been reading only your posts for the last hour and wow I'm totally impressed! The cold calling one was my favorite. I've been in technical phone support for years but I still hate getting on the phone to call people!

    Now if I can just hack your computer for the powerpoint presentations and client contract forms and then get everything in your briefcase I was would be set! (tee hee)
  • I have so many questions and yes I'm one that over thinks everything. Don't hate me please!

    How much does something like this sell for? $297? Do you have them write a check?

    I like rlhurst idea of giving away the little stands with the code and giving away the mobile web app since they are so easy to make. But RL how are you making money by giving it away? Are you hoping that the free advertisement will have people calling you to make them one and then you start charging?

    I have about 5 of those little stands laying around and wouldn't mind giving them away for exposure.

    Is there a way to use QR codes in combination with SMS Text for example they scan the code and it is able send them a text message?

    My mind is running a mile a minute.
    • [1] reply
    • That's it. I'm putting them in high traffic businesses, where other business people frequent (coffee, lunchtime, eye doctor, dentist). The QR codes in the plastic stands are colorful ( I'm not just using the plain B&W ones.) I learned how to make these from Quentin's program. There's a few folks here who offer a program for this. I'm not desperate for work/money right now, so I guess that gives me some freedom to slowly build this. And, it really doesn't take me long to whip one of these out. As far as hosting goes, right now I'm just using one of my accounts.... "theircompany.myname.com" type thing.
      • [ 1 ] Thanks
  • Thanks! That was really helpful in a place where I was stuck. Mobile Web App is definitely the way to present it. I almost want to kick myself for trying to sell mobile websites by presenting it as a "site". I realized the other night that I was creating sites that look like Foursquare and that anyone should realize that this has huge potential for an individual business, but I still didn't make the "app" connection. Now, I have and will probably raise my new business count within a week!
  • Mobile web app. That's killer!
  • I use qr codes for my clients to link videos, webpages, Facebook fanpages, mobile websites, text message optins, you name it. Our platform is very easy and it allows clients to make their own or we do it for them in 12 different colors and 3 sizes. Since QR Codes have a 30% error correction rate I have found them to be quite forgiving in being able to scan. I design logos into the code and print on glossy stock all the time without problems.
  • Hi Warrior Ben

    this is a simple tool that helps with editing index.html file of your template

    Find replace multiple files

    just set up the rules and save for next time
    • [2] replies
    • Thanks for this share! I had never heard of this before, but it will make things go much quicker!


      No problem-- people have really contributed a lot of good stuff to this thread. This is what makes the Warrior Forum such a great resource for us all!!
    • Thanks for this tip philboy! - It's like HTML HELPER
  • Thanks for the tips QR codes are still breaking in really, will be interesting to see where they go
  • Thanks Warrior Ben and everyone else who has participated in this thread you guys ROCK! I've found out so much in just these few threads that will help my business tremendously. Thanks so much for sharing your knowledge!
  • Thank you for the best thread and all of them did discussion here. i really appreciate it1 The discussion is really informatory and helpful.
    • [1] reply
    • No problem... mobile marketing, QR Codes, and mobile marketing is HOT right now. I hate the words "take action" because it's so overused here, but the reality is that if you just start making calls, set appointments, and show demos, you WILL get sales. Much easier than selling SEO or even regular websites at this point.

      -Ben
  • Warrior Ben: This is sooo going to help me take you up on your challenge. Yet another thank you, sir!
  • What about adding an opt in on there add for text message marketing? I would think that would be cool to implement because then you will gain leads from there advertising campaign and be able to market to them even after there ad runs in the classifieds.
    • [1] reply
    • Sounds good Darryl! Keep us all posted on how it goes!


      Yeah, that is a great idea... another way to turn things on their head is to create a QR Code that sends a text message to opt-in to a list. Then the return text message that confirms you opted in can contain a link to the mobile site. This way, you are able to capture customer data (their phone number) and put them into a database, as well as have the website link stored on their phone. Text messages stay on a person's phone for an average of 12 days, so it's a great way to get repeat exposure to the site.

      -Ben
  • Hi, Ben !

    Very helpful and creative... I'm going to check out all your other 'reports' - if they're as good as this one,... I'm in business

    Hal
  • Wow, I just came across your material and find it to be very informative and to the point. Thank you for sharing!

    I wish I would've come across your material a whole lot sooner! I've already spent some money on other mobile website programs. They too were informative and helpful however I guess I was just overwhelmed with the info provided.

    Your material reminds me to K.I.S.S.

    Frank
  • Thank you Ben for such a GREAT idea. Actually while reading this, it game another Idea I can do with the QR Codes that may be attractive to business owners.
    I love the WF Such a wonderful place to learn!
  • I was just about to start doing some offline marketing.

    This came at just the right time.

    Thanks for taking your time to write this!

    James
    • [1] reply
    • This is great stuff Ben. I live in a college town/area that can greatly benefit from these services and I have not saw any businesses with these yet.

      I know I can handle the sales I have sold tons of things door to door so that's not an issue.

      I have a few questions for everyone here....

      My issue is how to actually build the mobile site. Does anyone have links to articles on how to design one?

      How much HTML experience do you need? I have taken just a basic class in high school.

      Thanks and keep rocking guys!


      Edit://

      If anyone would like to do a 30 day business challenge with me and try to get a business like this up and running let me know we could collaborate on skype and help each other other
      • [3] replies
  • Most business owners would be happy with something very simple. Take the free template from Ben and just customize the colors to match the business branding.
  • Great information thanks!

    Roma01
  • Thanks Ben, as usual great information.
  • Thanks again Ben, great stuff!
  • Thanks Ben once again for starting a great thread and all the other contributors that have put so much other useful information in. All good!
  • No problem, I'm happy to share knowledge-- that is what makes WF so great!

    I'm curious if anybody has gone out and started getting QR Code clients yet? I'd love to hear any success stories or if anybody has any questions on how to get started.

    -Ben
    • [1] reply
    • Hi Ben, just wondered if you could shed a bit of light on some conflicting information I've been reading.

      With your mobile template, you use .png files for the images, yet when I was reading WillR's thread you posted on, he says that .gif or .jpeg should be used (not .png).

      Is it just a preference thing? or does one format perform better/faster than the other?

      Thanks for all your info.

      Anthony
      • [2] replies
  • Hi Ben,
    thanks for your posts.
    At the same time I like to inform you that after I insert my email in your squeeze page I was redirect to the landing page, but I never received the email for the template.
    Any help?
    Emanuele
  • Hey Ben,
    thanks for the prompt answer.
    I did check the Spam, nothing and before to send out the second email I did checked two times (like Santa), but nothing.
    Probably he do not like me LOL.
    Thanks again
    Emanuele
  • There is not set rule for this. The only way to know which image format will give you the best size/quality ratio is to test it for the image you are using. Images with only a few colors are going to have different results to those images with a lot more color and detail.

    Just because a black/white qr code image has a smaller file size when saved as a png does not mean a family photo is going to have the same results. Create your image, save it in the 3 different formats, and then see which one gives you the best quality/size ratio.

    Once you have saved the images you might also try a free service like gifbot (http://www.netmechanic.com/products/...eeSample.shtml) to help get the file size down even further. Using gifbot I was able to get your image down to a 55KB JPEG without losing much quality at all (see below).



    JPEG - 55KB
    • [1] reply
    • Thanks for the reply Will (will keep that site in mind). Ben I see what you mean, I tried a qr code and it was exactly as you say. I've been so used to doing a lot of big graphic type work and totally overlooked something a simple as a qr code. Definitely glad to have learned something new.
  • Hi Ben, I submitted on your squeeze page and was confirmed with my email but i never got any products / download link. I also tried to re-submit and found that your system has my email registered ... so there is nothing wrong with me mis-typing or any other issues. I cannot PM you as i do not have enough posts. Do let me know what to do next. Thanks.
  • Thank you Warrior Ben For incredible info . I am reading all your posts and opted in also for your free template.
  • Ben thanks for the share, always nice to hear about how people are marketing creative solutions to offline businesses and narrowing them down to the profitable ones--that info is priceless.

    Thanks!
  • Hey Warrior Ben, have you ever tried Square Up?

    Would you recommend GoPay over that?

    -Tyler
    • [1] reply
    • I sent you a PM with my e-mail address. Send me an e-mail and I will send you the mobile website template directly.


      When I was looking into getting a card reader I could use on my phone, I looked at both GoPayment and Square. At the time both their rates were the same and they both offered free card swipers that plug into a smartphone. The reason I ended up choosing GoPayment over Square is because GoPayment allowed recurring monthly payments. Additionally, it integrates seamlessly with Quickbooks, so it makes Accounting a breeze. This was back in January of 2011 though, so maybe Square has a recurring payment option. You could probably call and ask them.

      -Ben
  • @Ben, I have to hand it to you.
    You kick off some great discussions.

    I'm still reeling from your seat cover idea, and now this.
    I love it.

    __________________________________________________ _______________________


    • [1] reply
    • Haha, thanks... although I've found myself so busy lately that I haven't written any new threads. I think I might post one in the War Room about how to do SMS/Text Message marketing for free. (Yes, there are companies out there that don't charge you to use their SMS service and you can sign up businesses to keep 100% of the revenue.)

      -Ben
  • Hi Ben, I appreciate your method.
    I've never tried to sell mobile websites combined with QR Codes.
    Now it's the time to act!

    See you soon,
    Alessandro Zamboni
  • Wow, what a thread!!
    Lots of good information, inspiration and resources.

    Thanks!!
  • This is an awesome thread. Thank you much Ben! Thanks also to everyone else that contributed to the thread, you guys all helped me out a lot.

    I am still going to go about selling complete consulting/web design/SEO packages this week but if I add this on top maybe some jaws will drop, that would be nice. Of course this is 6 months after you guys are all talking about it and I don't know if most businesses will be already familiar with this stuff. Thanks again guys.
  • its a good idea to ad a link under the QR Code as well for printing probs as the prospects can go to link and download QR code from there its a good tip to do people
  • Banned
    [DELETED]

Next Topics on Trending Feed

  • 110

    Hi Warriors, When I first started marketing services to offline clients, I was a little overwhelmed as to how many businesses there actually are out there. While this is a good thing in the sense of there's plenty of business to be gained, it also makes it very difficult to narrow down who to actually call. I mean seriously, where do you start when there are tens of thousands, even hundreds of thousands of businesses out there who could potentially use your your services? There are plenty of client acquisition techniques, some much better than others, but here is what worked for me specifically in the niche of selling mobile websites linked to QR Codes.