Is there any legit reason not to use a dialer?
(for a call centre I mean)
I got a call centre job (and quit, because it wasn't 1call close and a guy had basically something like 3 sales in 6 months...)
I worked with had no dialer and very limited leads, but I somehow doubt this is because of funds. It is certainly not because of lack of IT expertise.
If leads are an issue, IMO, a company should just offer part time, burn the leads, and spend the rest of the month/week to find other leads/offer. To have agents manually dial for the sake of it seems to be a utter waste of time, but perhaps there is more to it then meet the eye?
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Rearden -
Thanks - 1 reply
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socialentry -
Thanks
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