Huge opportunity in making money with offline businesses for IM'ers

15 replies
Even though most of us in the internet marketing field have advanced in leaps and bounds in generating profits from the Internet this really has not translated much into main stream offline business. As far as I am concerned there has never been as much opportunity for a skilled internet marketer as there is today.


Don’t believe me? If we were to randomly pick 100 offline businesses with a web site and ask the business owners these questions can you imagine the blank look on most of their faces?



1. What is the average dollar value of a visitor to your site?
2. What is the conversion rate of a visitor to your site?
3. Have you set up your sales funnel(s) and follow up marketing?
4. What are your primary traffic sources?
5. Are you split testing your traffic?
6. Do you have a 1 year online marketing calendar and offers setup?
7. Have you reached the point of being able to spend a dollar in marketing on the internet (PPC, Facebook) and make a profit from that spend?
8. Being found for what search terms online make you the most money? Can you prove it?


(What are some of the questions you would add to the list above?)



Think about the huge difference between two businesses if business A can answer those questions and business B doesn’t have a clue. By moving a business from one end of the spectrum to the other it is not unreasonable to suggest you could literally make the difference between them being average to hugely successful.

Even today most business owners still think they just need to get some web site up, that it is pretty much like putting together a business card and that by doing this they have taken care of the internet. Sadly 90% of the pitches they see from our industry support this.

Go to any local directory and see the hundreds of ads trying to sell business owners a web site. The common thread is that they are all competing on price! $100, $200, etc.. Some ads say “I will beat any price.” It has become so bad that weekly I see business owners posting on these sites looking for a free web site in exchange for the web guy being able to build his portfolio! How can I blame them, they have been conditioned to view a web presence as having little or no value and sadly they are correct when it is treated as a glorified business card!

Once the business owner has their business card styled web site up they are bombarded with emails/calls taking pot shots at their online presence and are sold on a service here and there that has nothing to do with addressing the big picture and the questions above. Perhaps a video here, a quick punch at PPC, maybe slap together a custom Facebook page or get listed on some directory and since all of it is not working as part of a bigger plan they notice no difference in sales and decide it’s all a waste of money.

By the time we get to them they FEEL they know from experience that internet marketing just does not work. Trying to sell these guys is a real uphill battle to say the least and unless they are begging for help I don’t even go there.

How can this help some of you? If you start to have more meaningful dialogue and start selling a plan, profits and sales conversions over a web site or Facebook page you will make more money and attract clients that are in a completely different league.

At the very least if the business owner is not ready to do more than buy a piece of the puzzle you will likely still get the work because you have differentiated yourself. Even if you are not an expert in many of these areas just by starting to think about it and talk about it you will find clients willing to work with you towards learning some of these lessons and putting some of these things in place.
#biggest #businesses #huge #im’ers #making #money #offline #opportunity
  • Profile picture of the author 9999
    I fully agree with you and taking the time to ask those questions really sets you apart from other marketing companies.
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  • Profile picture of the author Jason Kanigan
    This is essential for qualifying.

    Would you rather help a business that already understands these measures, has a working process in place and wants to improve them...

    ...or struggle with 'reinventing the wheel' with Type B who are clueless and don't measure anything?

    You can try to open the eyes of the companies that aren't measuring, but it's a harder struggle. I would rather work with people who already have a working, profitable process figured out, fulfill their product or service well, and are looking to improve on that.
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    • Profile picture of the author Peter Lessard
      Originally Posted by Jason Kanigan View Post

      This is essential for qualifying.

      Would you rather help a business that already understands these measures, has a working process in place and wants to improve them...

      ...or struggle with 'reinventing the wheel' with Type B who are clueless and don't measure anything?

      You can try to open the eyes of the companies that aren't measuring, but it's a harder struggle. I would rather work with people who already have a working, profitable process figured out, fulfill their product or service well, and are looking to improve on that.
      I think there is another group in here in the middle and for me personally they are the most fun to work with.

      The group I refer to are the ones not yet tracking or doing it correctly but not due to being clueless or ignorant. Instead they simply had not got there yet or had never even considered it.

      With this group I have a blank slate and the most untapped potential. I can have the biggest impact on their revenue and I get huge satisfaction in seeing their aha moments and watching them over the years turn into savvy marketers. I love finding business owners that think like us and get as addicted to the marketing/conversion end as we are but simply had not been introduced to it yet. It has also provided me with some of the best long term friendships that I have today.
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      • Profile picture of the author Jason Kanigan
        Originally Posted by plessard View Post

        I think there is another group in here in the middle and for me personally they are the most fun to work with.

        The group I refer to are the ones not yet tracking or doing it correctly but not due to being clueless or ignorant. Instead they simply had not got there yet or had never even considered it.

        With this group I have a blank slate and the most untapped potential. I can have the biggest impact on their revenue and I get huge satisfaction in seeing their aha moments and watching them over the years turn into savvy marketers. I love finding business owners that think like us and get as addicted to the marketing/conversion end as we are but simply had not been introduced to it yet. It has also provided me with some of the best long term friendships that I have today.
        I'll agree if you can find these folks who are ready to be converted but might not know it yet, you will probably have customers who will follow you around like the Pied Piper for life.

        Tell us about your experience with the education and selling portion of this process. Do you find it lengthy or no more than normal?
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        • Profile picture of the author Peter Lessard
          Originally Posted by Jason Kanigan View Post

          I'll agree if you can find these folks who are ready to be converted but might not know it yet, you will probably have customers who will follow you around like the Pied Piper for life.

          Tell us about your experience with the education and selling portion of this process. Do you find it lengthy or no more than normal?
          Early on (10 years ago) I used to spin my wheels trying to explain every bit of what I could/would be doing. Frankly I was so excited about the subject matter (still am) that it took business owners to tell me "Peter, I am sold I don't care how you do it just do it." They bought because of the referral source and my obvious passion and excitement for what we would do together.

          These days for the most part new clients are referrals from a trusted source and if not I get them to speak with several existing clients. They either came to me from someone that told them "just hire this guy he will make you money" or they speak to existing clients and are told "never mind how he does it just pay him and see."

          I do for my own comfort prefer the prospect to have some understanding of the process but now I ask them questions like:

          1. Are you completely sold on me and just want me to do what I do or do you need to understand it all upfront? How about if I teach you as we go?
          2. Do you want me to educate you on the basics of internet marketing or should I just get to the task of making you money?

          etc...

          Now it is also critical that I do NOT lock my clients into long term deals and that much of what I do at the beginning has great perceived value. If I was asking them to sign a contract for 2 years and told them I am starting today but you may not see any results for 3 months that I am sure would cause serious problems in my conversions.

          I also only go after clients that make so much money if I am even moderately good at what I do that the spend is a very small risk to them.

          What is 2k a month to a Orthodontist or Cosmetic Dentist if I land him several paying clients within 2 weeks of getting started and keep doing it.
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    • Profile picture of the author internetmarketer1
      Originally Posted by Jason Kanigan View Post

      This is essential for qualifying.

      Would you rather help a business that already understands these measures, has a working process in place and wants to improve them...

      ...or struggle with 'reinventing the wheel' with Type B who are clueless and don't measure anything?

      You can try to open the eyes of the companies that aren't measuring, but it's a harder struggle. I would rather work with people who already have a working, profitable process figured out, fulfill their product or service well, and are looking to improve on that.
      I agree. It is true that you can always show a business how to get started and be their mentor for online marketing, but I would rather implement my time working for a business who understands the importance of Internet marketing. I tried selling to a local mom and pop restaurant. It was a small Chinese restaurant who doesn't even have email. I don't think I want to have to educate them from the bottom up on how to get this all started. It is too much work.
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  • Profile picture of the author TheChiropractor
    You are right, small offline business owners are bombarded everyday with advertisements mainly SEO stuff. They have no clue about internet marketing and the potential boost in business from it. It takes more than just having a website up doing some SEO and hoping the traffic from it boost your business.

    I am a small business owner and I own my a clinic which relied heavily on outbound sales/marketing. i.e. going to health fairs, corporate events, schools, you name it. It works, but with IM it'd take the same amount of resources to produce 3.. 4.. 5x the results!

    The internet marketing stuff that people on here are making money from is something that can be monetized offline if set up properly. This requires some offline business skills and credibility. It takes much longer to build and more time consuming in my opinion.

    I'm only starting my internet marketing venture, but I see sooooo much potential that I can do with this offline.
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    • Profile picture of the author DABK
      The past 2 months, I've been getting lots of robo calls and emails...

      The robo calls are telling me that I have not updated my Google + Page and I'm either losing thousands of dollars in business or Google will delete my page.

      Almost all the email messages ask me if I knew I could get 300 more visitors to my site.

      Different marketers, all of them using google or yahoo email accounts to contact me.


      Originally Posted by TheChiropractor View Post

      You are right, small offline business owners are bombarded everyday with advertisements mainly SEO stuff. .
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      • Profile picture of the author DABK
        Question to add:
        Can you print money? I.e., do you have an activity that can bring you the same revenue every time you do it? In other words, is there a marketing/advertising activity that you can do at the beginning of the month that you are sure will bring you at least $x and maybe as much as $xx by the end of the month, or the end of the next month?

        I don't know of a more elegant way of asking. But, as an example, I once wrote an ad for a bookkeeper. She runs it on Craigslist once, she gets 4-5 calls, one becomes a client.

        If she wanted 3 clients, she'd have to run the ad 3 times.
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  • Profile picture of the author erakor
    Those are well thought out questions and really puts the business owner in a position of hmmmnnn?

    Not quite Harvard speak but hopefully you get my drift...thanks for this
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  • Profile picture of the author kruger7
    Some really great info here Peter! I know exactly what you mean - you basically need to get in the business owners mindset - they want more customers and more money, they don't care how you get there!
    Only problem some of the SEO guys have though, is they cannot really gurantee they are going to get a certain ROI for them, which is why they may be scared of going down that route. I.e. if you start promising the world, and then it doesn't actually work out.
    And you kinda become stretched in some way - not just simply doing SEO, but going indepth in the copy and content on the website, trying to generate leads.
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  • Profile picture of the author focusedlife
    As usual, Peter putting in some helpful knowledge that many should reference.

    Jason has some valid points too, however, I'd like to add that its important to consider your own marketing collateral equity build up as well as your efforts to catch what you can today.

    What I mean is, although I agree that its far easier a sale to make to the already "true believer" as opposed to the uninitiated, but that's not to say you can't start educating the market as you go along.

    Meaning since you're making your awareness campaign anyway, why not leave some bread crumbs to those that are starting their own marketing journey, that are actually looking for helpful tidbits as they go along, only to have their own revelation that "well how big and deep is this marketing stuff anyway...I just wanted to get some deals?"

    As they "come around" their ariadne thread will eventually, and over time, lead them back to you.

    80/20 and feed the family now, for sure, but long term could leave you right where you started if you neglect the long term benefit of what I'm suggesting here.

    That's why books make great authority pieces that can last a life time.

    Regards

    Los

    P.S. Hope that was helpful.
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  • Profile picture of the author Ron Lafuddy
    DABK,

    Have you ever had the experience of working with a business that stops doing something that is working well and bringing them money?

    I set up a referral program for a company that sold phone systems. It brought them 5 new customers in a very short time period, over $300,000 in new business not including maintenance contracts. The owner of the phone systems business disregarded everything I told him about nurturing the referral relationship. He wouldn't even send a thank you note. Just simply ignored the referral partner.

    I saw him a couple of years later. He'd gone from a sales staff of 7 down to 2, one of which was him. He had all kinds of "reasons" for why business was off.

    I just shook my head as I left.
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  • Profile picture of the author Nino
    We need to keep in mind that online to offline tracking is not as easy as just tracking the online journey of a visitor!

    We also need to realise that these aren't online only businesses...so here are a few other questions we could ask:
    1. How much of your clients come from your online activities? How about your competitors?
    2. How do you track calls and clients coming from your online activities?
    3. What's your best way to get clients? (No, it's not f****g Groupon!!! << ~it might sound like i'm pissed, which is the truth~)
    4. How&where do you spend your advertising budget?

    The original post is awesome although i have something to add: after trying offline local stuff i have almost given up on the idea and here's why: small (and not only) business owners are small because of some or another reason! But that's usually because they are closed minded.

    Now here's the kicker: what do airbnb, relayrides and uber have in common? They found success by reinventing an old business model. Could a hotel chain develop that new model? Possible but not really...

    My point is you can't always work with what's already out there! You need to start from the ground up...
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  • Profile picture of the author Joe J
    Originally Posted by plessard View Post

    ...........................


    Don't believe me? If we were to randomly pick 100 offline businesses with a web site and ask the business owners these questions can you imagine the blank look on most of their faces?



    1. What is the average dollar value of a visitor to your site?
    2. What is the conversion rate of a visitor to your site?
    3. Have you set up your sales funnel(s) and follow up marketing?
    4. What are your primary traffic sources?
    5. Are you split testing your traffic?
    6. Do you have a 1 year online marketing calendar and offers setup?
    7. Have you reached the point of being able to spend a dollar in marketing on the internet (PPC, Facebook) and make a profit from that spend?
    8. Being found for what search terms online make you the most money? Can you prove it?


    (What are some of the questions you would add to the list above?)........................

    What a great set of questions!
    You can also add to those:

    What exactly do you expect your website to provide for you?

    Does each and every page have a particular purpose and if so, what is it and if not, why not?

    What exactly are you hoping that the reader gets out of a particular site, page, post, image, link, etc.?

    Joe
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