Copywriting Question On Sales Letter Design

26 replies
Okay, hypothetical situation here.

You go through all the pains of learning your craft and become a decent
copywriter...certainly good enough to go out looking for clients.

But...we all know that part of the sales page is the look.

And here you are a total HTML and design dunce.

What do good copywriters who don't know beans about design do when they
create a sales letter for somebody? Doesn't the client expect the finished
sales letter to look as well as read professional?

My gut tells me that the copywriter also has to be responsible for getting
somebody to design the sales letter, which therefore would greatly cut
into his profit as he has to pay the designer.

If I'm wrong about my assumption, any light that can be shed on this
matter will be greatly appreciated.

Thanks.
#copywriting #design #letter #question #sales
  • Profile picture of the author Loren Woirhaye
    Many clients have a graphics person already lined-up
    when they hire a writer. Often the graphics are already
    done. Presumably it is fun for the client to "see what
    it's gonna look like".

    I'm not an HTML dunce - I usually upload a simple layout
    to my own hosting account for the client to look at. I
    usually do the layout with a WYSIWYG editor, but I know
    enough about HTML to go in and troubleshoot code.
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  • Profile picture of the author MikeHumphreys
    Good question Steven.

    I have a number of designers that I've personally worked with that I refer my clients to when they need design work. The designers know what I like in terms of design (i.e. no page long graphic headers) and are agreeable to creating exactly that.

    I started studying design stuff a few years ago because of something I read by Clayton Makepeace. Clayton mentioned that using a solid design & layout can increase conversion rates by as much as 30%.

    Lynda.com has some solid video training materials on graphic and website design that I'd recommend.

    There's very little out there in terms of design/layout training for copywriters specifically... maybe Mr. Subtle will put something together one of these days b/c he's one of the sharpest folks I know on the three-sided puzzle (design, layout, copy).

    If it's an online sales letter, I deliver it as a HTML file. I know the sales letter will look exactly the way I want it to and it saves my client time/money not having to get it set up as a webpage.

    Hope that helps,

    Mike
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    • Profile picture of the author Collette
      I think it depends on the level of client you're working with. My clients either have already have a designer on board, or they'll ask me to help them find one and act as project manager. If I'm the project manager as well as the copywriter, my fee reflects that.

      I've been doing business this way since I began freelancing, and I've never had a client have a problem with it.

      I think I've run up an HTML version maybe once in 9 years of freelancing. I know enough HTML to be able to check the code and make small changes if I need to, but I let the design professional do his/her thing and generally get out of their way. Professional courtesy and all that.

      Either way, I usually indicate font sizes and colors, layout suggestions and image placement, and the types of images most appropriate for the copy. I send the client a .doc file or a pdf and we're good to go. I'll usually work directly with the designer throughout the process to make sure the graphics and copy come together properly.


      Basically, the client doesn't have to do a darn thing except approve the drafts. My clients LOVE that. Frees them up to run their business - not fiddle about with copy and design.
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      • Profile picture of the author The Copy Nazi
        Banned
        I give it to them in an .odt file and a .doc file - from Open Office. I'll suggest fonts and I'll do a rough layout - dropping in graphics but yes it would help to have an in-house designer on hand. Some clients just can't visualise what the page will look like.
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      • Profile picture of the author Sandor Verebi
        Hey Steven,

        I get your point. I see, that if you are designing the sales page, that will increase the perceived value.

        Let me share my humble opinion -- by taking that it is an assumed state of the affairs.

        I think, the writer need to decide on what is the suitable solution for him/her if not beeing involved in the HTML game. If the client want the coding too, then the writer must to learn that. It takes some time and energy, naturally. Or he/she can outsource that.

        On the other hand, it is also need to consider if will be worth to taking the trouble or not. His/her writer's time has a value in dollar. Will he/she receive back his/her extra costs (time, money, tiredness)?

        Or will be more worth to him/her to take another writing assignment at same time instead of the HTML trouble? After all if he/she is a master in writing then it will be more profitable to do on this manner.

        If I would be that writer I wouldn't jeopardize my writer's reputation with that in which I'm not good enough.

        But, it is only my opinion.

        Have a nice day,

        Sandor
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  • Profile picture of the author Raydal
    I did all of my HTML designs early on until I found out that
    most of my competition were just delivering a Word document
    with the letter.

    But still today I offer to deliver the HTML version of the letter
    except the client has his own inhouse designer who knows what
    he is doing. Even in this case I review the final design and make
    suggestions for changes.

    I have a good eye for graphics, layout etc,. although I wouldn't
    demand this of any copywriter. I'm a tough graphic client because
    I have a keen sense of what looks good and what doesn't--even if
    I don't have the skills to make the corrections myself.

    -Ray Edwards
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  • Profile picture of the author travlinguy
    As I write I make suggestions in the actual copy. Stuff like... put this statement in a colored table, set this line in bold or highlight this, make this line 18 pt font and center it...

    Some take the suggestions, others have their own ideas. Most people know going in that the layout is on them. I've never even had it come up when quoting.

    Interesting that you should ask because I'm working on one now that I'm actually setting up in FrontPage the way it should display. This is the first time I've done this for a client (though he doesn't know I'm delivering it this way yet) though I almost always do it for my own stuff.
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  • I guess I'm lucky - I learned HTML before I even learned copywriting, and I know enough PHP & CSS to troubleshoot my way out of trouble...

    I give all of my clients the option. Most corporate clients prefer Word documents, but I find a lot of IMers prefer HTML. If they ask that the copy be delivered in HTML format, I ask if they have a graphics package already created.

    The beauty of this is, if they had a GOOD graphics designer, they will have gotten an HTML minisite from the designer. I can pop that into my WYSIWYG editor, add in the copy, format it until it looks perfect, and send the client a site that is literally ready to insert their buy link and upload.

    Clients, especially those who aren't all that tech-savvy, really appreciate that. And I really appreciate having that control over the finished product, because it means that my vision and the final product will line up - giving us a better chance of a well converting letter.

    But if I didn't know 2c about HTML or CSS... I'd probably just deliver it all in a word doc, but format the text. Then they can send that document to their web guy, or do it themselves, and use your formatting ideas (size, colour, etc.) to create the final piece.

    Hope that helps Steven!

    - Cherilyn
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  • Profile picture of the author BrianMcLeod
    I prefer to format copy and art-direct
    the layout whenever possible.

    I enjoy working with great designers
    who understand direct response, but
    they are a rare breed, sadly...

    It's a value-add for my clients that I
    can deliver a finished design along with
    the copy where necessary.

    And it's a skill worth learning if you
    have the creative aptitude or interest
    in learning design.

    There's no right or wrong involved,
    just a matter of personal working
    preference and skill sets.

    Fortunately for clients (and unfortunately
    for most designers) graphic design is
    somewhat of a buyers market.

    There's lots of talent that sells themselves
    way under what they ought to (shh...)

    I also do audio and video work, which
    many copywriting "purists" don't sully
    their hands with...

    I must be a fool.

    Or something...

    Brian
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  • Profile picture of the author Daniel Scott
    Get off my lawn you hooligans!

    Back on topic...

    I find that for the time it takes me to tell the client what to do, it's easier just to write the thing in a template and do it myself.

    I don't mind taking ten minutes to copy my work into their template if they give it to me... and I make sure things are formatted the way I want them.

    They're welcome to add pictures, buttons, whatever... but usually I urge them not to mess with it too much.

    Layout is a big part of what we do, IMHO.. so we've gotta do it.

    -Dan
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    Always looking for badass direct-response copywriters. PM me if we don't know each other and you're looking for work.

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    • Profile picture of the author Ross Bowring
      Designing the letter in html becomes particularly important when you're not just slapping testimonials back to back in one big chunk. When you're using them individually at very specific points in the copy to back up claims, you want them in exactly the right place.

      I know you can do that in Word, but if they use your html you're making sure there are no translation mistakes going from Word to html.

      As Brian said, providing html is a value-add. And whatever adds more value differentiates you from the copywriter next door.
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      • Profile picture of the author Reeveso
        I agree with those saying to just learn HTML.

        In my opinion...knowing basic html and how to format pages is a NECESSITY for a copywriter - not an option.

        It's just one of the things that separates "decent" copywriters from great copywriters.

        Remember, clients want EASE. The more we can give it to them...the more we look like the golden child
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        • Profile picture of the author Jack Bastide
          I do my sales letters in Kompozer ... a Wysiwyg Editor

          I deliver it ready to upload to their server with graphics

          I like to use supporting images in my Copy and its really simple
          with Kompozer

          Jack
          Signature

          If you can drive Biz Op Phone Calls .... I'm Buying

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          • Profile picture of the author RickDuris
            Insightful question, Steven.

            My personal answer is "Yes, you must know how to do graphics and HTML, at least a little."

            However, your html and graphics skills can be very mediocre at best and you can still get away with it. The client's technicians will fix it all up in post production but the key is you get your point across as to what your intention is.

            Kinda like when you see how magalogs are layed out. (That's where Kevin's crayons and stick figures become essential.)

            Now that said, here's a secret: Develop your own "go to guys and girls" of webmasters, programmers, graphics designers, as well as audio and video professionals.

            One website I use which is a really wonderful is a place called 99designs » Leading Marketplace for Logo Designs and More… for high quality graphics work that's reasonably priced. (No, I 'm not an affiliate. Sheesh!)

            AND--if you're of a higher caliber copywriter, you can EASILY build this service into your overall fee and the Client will LOVE you for it. Clients don't have to think, they don't have to guess, and YOU don't have to worry about your client unintentionally compromising the presentation.

            That leaves them to focus on their content/product/service and running their business.

            If you know exactly what you want, exactly what will convert, you want total control, if possible. Especially if you're being paid primarily on performance.

            The key to all this is knowing what you want, knowing what will work--leaving nothing to chance in your quest to impress your client.

            - Rick Duris
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            • Profile picture of the author Buckwheat.corn
              The answer to this question is an easy one.

              You're totally wasting your time doing graphic design, web design...understand it enough to get the best results for clients but don't do it yourself. Work with others as other warriors have mentioned.

              The top copywriters don't do this stuff.

              Focus on great copy, copy strategy, and getting great clients.
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              • Profile picture of the author Fred_Acker
                And here I spent all that time learning both + SEO :0(
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  • Profile picture of the author Ronak Shah
    All of you who've posted on this thread.

    I love you all.

    Thank you so much for your response.

    Steven made a brilliant question. I had this question my self.

    I can't express thanks in words my self. To all the brilliant people here, thank you.. and Merry Christmas.

    Thanks Steven. You're awesome.
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    Now, Here's The REAL DEAL:
    Either I make YOU at least 10 times of what I charge YOU OR
    I'll Write YOUR Sales Copy AGAIN Till YOU Make MUCH MORE Than THAT. Guaranteed*.
    *Terms & Conditions Apply. Email me at ronak[at]ronakshah[dot]name right now.
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    • Profile picture of the author Steven Wagenheim
      Originally Posted by ronakshah View Post

      All of you who've posted on this thread.

      I love you all.

      Thank you so much for your response.

      Steven made a brilliant question. I had this question my self.

      I can't express thanks in words my self. To all the brilliant people here, thank you.. and Merry Christmas.

      Thanks Steven. You're awesome.
      Thanks, but I'm just a regular dude.

      Merry Christmas and a happy and healthy New Year to you and every
      other Warrior here.
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      • Profile picture of the author Fred_Acker
        lol...

        Thanks, but I'm just a regular dude.
        Steven Wagenheim
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        Thanks, but I'm just a regular dude.
        .....lol
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