Adnow not refunding

Go after them on twitter and facebook, then it becomes trial by social media. I had to do this a couple of times, it worked.

Hey ideabreaker,

Just checking their TOS:

"Refund policy

Refund could be applied only upon written request containing reasons for your refund to refund@adnow.com in following cases:

• Ad campaign cannot be launched due to reasons included but not limited to noncompliance of the advertising materials with the requirements of current legislation, unacceptable quality and/or content of the creative, other reasons deemed applicable by Adnow administration.

• The Advertiser may request to stop the campaign. In such an event the Advertiser must request all the advertisements to be locked first, campaign be stopped and send a request to refund@adnow.com.

Refund will be made in the amount of unused funds. Amount must be calculated based off Adnow's reporting system.

A refund request will be considered legitimate ONLY if it has been sent from the email used for Advertiser's account registration.

Refund is not acceptable in case the Advertiser breaches the Terms of Use, Privacy Policy or other terms and conditions agreed by the parties."

Did you e-mail them there?

Cheers,
Aron

Thanks Aron,
I actually contacted them through general contact id,I will resend them the email on there refund id

Don't rely on email. Call them.