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Issue resolved

by marketwar
2 replies
I am from India and as a newbie after reading some reviews I wanted to make use of pulse 360 Ad network to promote my CPA offer .

Registered with them on Saturday and uploaded the creatives also. Strangely their credit card payment screen throws up an error of wrong address even after when entered the address correctly the second time.But the amount of $ 25 was deducted from the credit card.My balance in their Account still shows $0.

Sent an email to their customer service immediately..but till now I have not received any reply from them. Today called up umpteen times to their 1 800 number and office numbers in new york..but nobody picks up the phone.

Can anybody help? My client Acct. # 93693285.

EDIT:Somebody got in touch with me on email.So nice of them.Issue to be resolved soon.
#network #pulse360 #shady
  • Profile picture of the author pacelattin
    1. You are probably using a debit card, not credit card. Debit card charges show up even if bad, then get credited from your bank at a later date.
    2. Yes, they are a good company, but they are too expensive right now, since all the big guys use them

    Originally Posted by marketwar View Post

    I am from India and as a newbie after reading some reviews I wanted to make use of their Ad network to promote my CPA offer .

    Registered with them on Saturday and uploaded the creatives also. Strangely their credit card payment screen throws up an error of wrong address even after when entered the address correctly the second time.But the amount of $ 25 was deducted from the credit card.My balance in their Account still shows $0.

    Sent an email to their customer service immediately..but till now I have not received any reply from them. Today called up umpteen times to their 1 800 number and office numbers in new york..but nobody picks up the phone.

    Is this how a newbie is treated on such a so called 'popular' network. Is this how customer service dept should function? shocking?

    Can anybody help? My client Acct. # 93693285.
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  • Profile picture of the author speedylikesKJ
    As pace said they are topnotch ad network used by big guns , Must be some problem on ur end
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