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text-link-ads.com are dishonest!

by alexroux
4 replies
Hi to all!

I generally don't like to post just to complain about something but TLA (text-link-ads.com) really pissed me off! They deserve some bad publicity!

I have a blog that's been around since 2001, PR 4, LOTS of backlinks, 3000 unique visitors a day... I wanted to monetise my site and thought I should try Text Link Ads - TLA (text-link-ads.com). Originally I set a ridiculously low price for advertisers to get a spot on my blog. I was making like $4 per ad spot. All the spots sold out quickly and I realised I wasn't asking for enough money. When I contacted the TLA support, they told me I could NOT increase the pricing otherwise they would not allow my site to sell text link ads anymore. WTF are you serious! There's section on their website for you to raise the price but apparently it only applies to NEW spots sold. The current advertizers were getting a crazy good deal so obviously they would NOT cancel. Even if I raise the price, I'm still gonna make $4 per ad spot! That's RIDICULOUS!

The person I was speaking to via email was absolutely unprofessional! He didn't care, didn't put any effort and you could really feel like my questions were annoying him. HORRIBLE SUPPORT! And everything is anonymous, they never use names so you can't point fingers at anyone.

Any information on their site that says I won't be able to sell ads anymore if I increase the price? Hell NO!
Text Link Ads - Client / Publisher / Affiliate Agreement
Frequently Asked Questions

TLA (text-link-ads.com) seriously needs to rethink how they do business, improve their support and treat their partners and customers with more respect.

Alex
#dishonest #textlinkadscom #tla
  • Profile picture of the author Cash37
    I dont think you are being totally honest about this... I've dealt with them for over a year and have had no problems so far. I've made a nice chunk of change over there, and I believe I am able to raise my prices if I want.
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    • Profile picture of the author alexroux
      With been with TLA for 2 years and I've usually had a good experience and even met with them during the Wordpress WordCamp in Montreal so I'm also surprised they shutdown my account instead of trying to find a solution. Maybe if my site had been a little more valuable in their inventory...

      If a publisher makes a mistake and under values their ad spot pricing, if all spots have already been sold, it's impossible to augment the price? Or if a person signs up with a PR3 website and in time is able to grow its audience and get to a PR5, this website is also stuck at the original pricing? The only way to raise the price is if the advertisers willingly cancel their spot (unlikely to happen!).

      That's my problem with TLA. It just doesn't make sense that a publisher couldn't raise the price for the current advertisers.
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      • Profile picture of the author Cash37
        Originally Posted by alexroux View Post

        With been with TLA for 2 years and I've usually had a good experience and even met with them during the Wordpress WordCamp in Montreal so I'm also surprised they shutdown my account instead of trying to find a solution. Maybe if my site had been a little more valuable in their inventory...

        If a publisher makes a mistake and under values their ad spot pricing, if all spots have already been sold, it's impossible to augment the price? Or if a person signs up with a PR3 website and in time is able to grow its audience and get to a PR5, this website is also stuck at the original pricing? The only way to raise the price is if the advertisers willingly cancel their spot (unlikely to happen!).

        That's my problem with TLA. It just doesn't make sense that a publisher couldn't raise the price for the current advertisers.
        Do you have any of the guys numbers? They are good about picking up the phone.
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        • Profile picture of the author alexroux
          Usually I can settle problems like this via email. The anonymous support person wasn't very helpful and didn't seem to want to try to find a solution anyways. I was still asking questions when he disabled the account. That clearly says that they are not interested in my business.

          Anyone knows a good alternative to TLA?
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