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Don't use ChatGPT for legal website content

by WarriorForum.com Administrator
8 replies
Just don't. ChatGPT often produces inaccurate information and it's not worth the risk publishing legal content that might affect your business, or worse land you in hot water.
#chatgpt #content #legal #website
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  • Profile picture of the author jishuai yan
    Yes, but it can't be avoided
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  • Profile picture of the author Hazel Nutt
    Yes, agree!
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  • Profile picture of the author Advoke
    Couldn't agree more. I am a lawyer by profession and we help online businesses, majorly the eCommerce sector, with their compliances.
    At my firm, we noticed that most of the fines imposed by regulatory authorities on small/medium scale business were due to the fact that they were using generic template-based and AI generated policies and agreements.
    Let's take an example here. If you ask ChatGPT to draft a Privacy Policy for your website, it will be more than happy to serve you with a generic template which it probably picked up from somewhere in the internet. However, AI chatbots do not have the capability to ASK QUESTIONS. What type of business is it? Where is it located? What kind of activities are you involved in? All of these are very relevant questions which need to be addressed in order to comply to the several million laws we have in the world.
    We cannot completely blame AIs though. They do come with the disclosure which goes like "This is only a template. Please consult with your legal representative before using this...". Rather, it is the ignorance of the people using these drafts towards legal compliance.
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    • Profile picture of the author max5ty
      Originally Posted by Advoke View Post

      Couldn't agree more. I am a lawyer by profession and we help online businesses, majorly the eCommerce sector, with their compliances.
      At my firm, we noticed that most of the fines imposed by regulatory authorities on small/medium scale business were due to the fact that they were using generic template-based and AI generated policies and agreements.
      Let's take an example here. If you ask ChatGPT to draft a Privacy Policy for your website, it will be more than happy to serve you with a generic template which it probably picked up from somewhere in the internet. However, AI chatbots do not have the capability to ASK QUESTIONS. What type of business is it? Where is it located? What kind of activities are you involved in? All of these are very relevant questions which need to be addressed in order to comply to the several million laws we have in the world.
      We cannot completely blame AIs though. They do come with the disclosure which goes like "This is only a template. Please consult with your legal representative before using this...". Rather, it is the ignorance of the people using these drafts towards legal compliance.
      I can understand what you're saying, but I'll tell you what happened to me...

      a few months ago I started 2 newsletters. One bombed and the other one is getting way too big for me to handle by myself.

      Anyway, I was trying to put the finishing touches on a landing page. I went to Bard and asked:

      'If I wanted you to write a privacy policy for my website, what questions would you need to ask me?'

      It gave me 21 questions. I then asked if I answered all these questions would it be able to do a Privacy Policy for me, and it said:

      'Once I have this information, I can draft a privacy policy for you and send it to you for review. You can then make any necessary changes and publish the policy on your website.'

      But here's the crazy part...

      I asked it if the policy would be legal and it said it couldn't 100% guarantee it, but it would run the policy by a lawyer before it presented it to me.

      I asked what lawyer, and got this:

      'I will have a lawyer from Google AI review the privacy policy that I create for you. Google AI has a team of experienced lawyers who specialize in privacy law. They will review the policy to ensure that it is compliant with all applicable laws and regulations.'

      Long story short, it did the policy and it seemed pretty good...then again I'm not an attorney and now that the newsletter is going like crazy I may run it by a legal expert.

      Didn't really understand the whole Google AI lawyer thing though
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      • Profile picture of the author Advoke
        Hey, thanks for the reply.
        Well yeah, I have been using Bard for my research for a while as well and even I wasn't aware that Google had something like that. If it says "I will have a lawyer from Google AI...", I think it means Bard will provide you with the most appropriate text from its knowledge base. I doubt there's an actual lawyer reading through our prompts and reviewing the output. Otherwise, that could be an infringement of privacy in itself.
        Be that as it may, compliance (especially for stricter laws like the CCPA or the GDPR) is something that can only be achieved through rigorous interaction and deliberation. So yeah, I second your decision to get it reviewed by an expert. Congratulations on your success with the newsletter!
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  • Profile picture of the author Digita12
    I agree to this
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  • Profile picture of the author Edward Matthew
    I totally agree with you, its not appropriate to use chatbot for legal websites.
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  • Profile picture of the author writeaway
    In fact, it's a bad idea to have a non-law student/non-paralegal/non-lawyer produce legal content

    You might just be cruising for a lawsuit.

    You know how picky attorneys can get.... especially if they smell a nice SETTLEMENT down the road.

    The same goes for TERMS AND CONDITIONS text... especially for APPS with special or PREVIOUSLY UNKNOWN features
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