AI has been underwhelming

by WarriorForum.com Administrator
32 replies
A new study conducted by marketing consultancy Lippincott finds that consumers aren't into AI-powered experiences.


Image source: Live Science

More specifically, only 29% believe that these new AI experiences have met their expectations. 40% are sceptical about the future role of AI in improving brand experiences.

And it's not that these consumers are out of the loop. IMO, Meta AI has been underwhelming. I doubt many people use it, either as customers or in their professional lives.

You can't blame brands for trying though.

Chime in.
#underwhelming
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  • Profile picture of the author conquest99999
    A.I. is constantly evolving and it will be accepted as the new norm by more people. You just have to give it time.
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  • Profile picture of the author Kay King
    it will be accepted as the new norm by more people
    By whom? The norm for what?

    A.I. is rapidly proving itself in medicine and science....in engineering and research....

    It is not 'all things to all people'. IMers are focused on 'using A.I.' to 'create content'...but will you also use A.I. to READ that content? Are YOU smart enough/discerning enough to use A.I. in a way that seems natural?

    A.I. is an inceasingly valuable TOOL - it is not the 'norm' nor will it be any time soon.
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  • Profile picture of the author max5ty
    One thing I have found AI useful for is reviewing books.

    I'll just ask it to review a book so I don't have to read the whole thing.

    I ask it to give me the highlights etc.

    Yeah, I'm lazy when it comes to reading these days.
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    • Profile picture of the author Gina25
      This just gave me an idea, thank you
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  • Profile picture of the author John smithappdev
    It's not surprising--most AI tools, like Meta AI, feel half-baked. The tech is promising, but brands often overhype and underdeliver. Users need practical solutions, not gimmicks.

    The gap isn't in AI's potential; it's in execution. Better UX and real problem-solving could change the game. Thoughts?
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    • Profile picture of the author tpltx70
      The AI we have access to now is mostly generative AI. Once we reach Artificial General Intelligence or the more advanced levels above that, we'll see more rational problem solving and self-directing behaviors possible.
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  • Profile picture of the author godsepallavi17
    Yes not all believe in AI and it can't meet people's expectations.
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  • Profile picture of the author kyaizen
    Humans have the innate ability to detect fakes. Don't we all despise mass generated text and pictures?
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    • Profile picture of the author Bet Weiss
      People are good at spotting when something is not genuine, and the situation matters a lot. When content is produced in large amounts, it often seems shallow, especially if it is too generic or used wrongly. However, if AI-generated text or images are made thoughtfully, they can enhance creativity, save time, and fulfill actual needs. The key is to use these tools purposefully instead of depending on them to create subpar work.
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      • Profile picture of the author Connor Spencer
        I agree here...having generative AI capabilities on your side is like having a somewhat untrained assistant. With good direction it can help augment and speed up your work, but can be a disaster if you rely on it to do all the work for you...
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  • Profile picture of the author juara it
    Ai is growing in a faster pace many industries are using it, the potential level is equal to humans.
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  • Profile picture of the author Kay King
    Humans have the innate ability to detect fakes.

    If that were true, wouldn't con artists similar cheaters be out of business?
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  • "Wonderhelming."

    2 ways to look at this.

    1) You shoot out front with a blitz like that, you gotta perform or look stoopid.

    2) How immodest it would be to unleash yr wonderhelmin' fee.

    I trooly bullieve this is where we mostly at regardin' anythin'.

    (Drain succor from my smartsies as you may or might or dust.)

    Bcs what else might constitoot an Asundah Self Thang?

    My view?

    Moment you evin submit VOWELS an' CUNNYSUCKYOUWANTS into sum schwangospazzlah shitscape, don't evah expect to walk away with evin no legs.

    "Hummongthewelcoming"

    Janno, we should mebbe wish for that --

    less'n we be distracted in our reverie by more important stuffs.

    Like a yawn or a fart or a divine intervenschwahn with 100% ZAP costoom an' eternal life honors.

    "Uhm, yeah -- can I jus' shahp for zucchini tamara like a regulah vit-lovin' (plus also the frickin' shayipp!) kinda gal, without neithah consequence nor inconsequence invitin' itself pon'n muh ass?"

    Gotta tellya, my mortal peccadillyatchyoore mayn't so easily squishy alongside yours (whomsoevah yubbee), butchya gotta figure we wonderhelming out togehtah.

    Zack from Rennes says, "My brother's refrigerator just died. Anyone know why? Like even anyone?"

    Rak from Zennes says, "The frick is happening to my BEARD?"

    Nak from Then says, "Every testimonial trail demands some dumbshit sayin' YEAH YEAH YEAH for cash -- but what do I care! I'm DYING FROM SCABIES!!!"

    Wish I had a hotline for alla this fkr -- but I DON'T, bcs I MORTYOOL.

    * sniff *

    * sob *

    * proto-WAAAAH *

    What a diminished bein' I be.
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  • Profile picture of the author javadtimo1367
    I can't trust artificial intelligence at all, it can only help to some extent
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  • Profile picture of the author DWolfe
    The Meta Universe was overhyped, they are still a long way off from what it will turn out to be. What were people expecting, put on a headset from day one and be transformed into another world? Maybe they were thinking something like the Virtual World that was seen in the movie Brainstorm with the late Natalie Wood and Christopher Walken.

    Meta is still spending money to develop better headsets. Even Microsoft pulled the Hololens for a redesign. Just like the first days of the World Wide Web, no one could predict today's smartphones in the early days. I'm curious in 5-10 years how much those numbers will change.
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  • Profile picture of the author dp001
    its the same like the dot com boom.. there will be thousands of Ai applications and then only a handful will survive and reap the market
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  • Profile picture of the author Steve MacLellan
    I got a new hosting account with Hostinger. It's their business account for Wordpress. It includes an AI Content Generator. Hmmmm.... ok.

    Two weeks ago, I threw out some Chicken & Dumplings I cooked. Ya', it didn't turn out. I'm kinda' a hit & miss guy in the kitchen. So I said to the AI content generator, give me a good chicken & dumplings recipe. And it did. I cooked it last week and it was excellent. You can see the recipe here:
    <<Note from moderator: You can put the recipe here but links aren't allowed.>>

    Nice! But cooking isn't my thing. But I bet I could turn out 10 or so recipes per day for 100 days to give me an even thousand, and then sign up as an affiliate for, you know, cooking books, gloves and aprons.... you know, stuff you need in the kitchen. The site would probably make a little money. Then just follow the formula another few times.

    There's a free plugin on the Wordpress website called 'WP Recipe Maker' and it gives users a chance to print off the recipes all neat like.

    I think there are a lot of advantages to using AI, but you have to be prepared to get used to whatever model you're using. Some take different prompts than others.
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  • AI, in general, has been quite transformative for me, on multiple levels.

    • As a blind guy in digital marketing and business: It's now quicker and simpler for me to read data visualizations like graphs, charts, infographics, etc.

    • Same thing for ideation, market research and niche audience profiling: I get good value from a combination of genAI conversations, genAI Q&A and manual fact-checking.

    • As a blind pro engineer: GenAI and Computer Vision applications help me visualize neural network architectures for Deep Learning systems and Machine Learning applications.

    • As a blind tech maker hobbyist: GenAI enables me to visualize the dimensions, architectural schematics and component placement design of particular brands, models and variants of electronic boards, 3D positioning sensors, RGB-depth cameras, flexible MEMS speaker strip arrays, tiny MEMS mics, modules and other really small components for building stuff.

    And combined, I'm able to build stuff that I and others need.

    • From simple things like talking desk clocks, tape measures, measuring cups and so on.

    • Up to challenging projects, such as a spatial 3D audio compass wristwatch that blind and visually impaired persons can use in unfamiliar indoor and outdoor environments, such as local and overseas hotels, offices, airports and public places; to mark and be guided by spatial "follow-the-dots" 3D sound beaconing to important areas; such as carports or parking lots, grounds and passenger loading areas, building entrances and exits, lobbies and reception areas, elevators and gym among other facilities, room door and internal areas, walkways to nearest public transport stops and stations, etc.
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    • Profile picture of the author Monetize
      Originally Posted by Steve MacLellan View Post

      Nice! But cooking isn't my thing. But I bet I could turn out 10 or so recipes per day for 100 days to give me an even thousand, and then sign up as an affiliate for, you know, cooking books, gloves and aprons.... you know, stuff you need in the kitchen. The site would probably make a little money. Then just follow the formula another few times.

      I have a philosophy about cooking:

      If you eat, you should know how to cook.

      Something.

      Preferably something that is edible.

      So much can be done with recipes, there are tons of recipe
      websites that promote Amazon and other affiliate offers.

      Or you could publish cookbooks and cooking videos.

      The possibilities are endless.



      Originally Posted by Marx Vergel Melencio View Post

      AI, in general, has been quite transformative for me, on multiple levels.

      • As a blind guy in digital marketing and business: It's now quicker and simpler for me to read data visualizations like graphs, charts, infographics, etc.

      This is so interesting and thank you for sharing.

      A.I. has transformed me as well, it made me more productive
      and knowledgeable.

      I am currently developing apps which I never would have been
      able to do on my own. I never even thought about making apps.

      I have worked with HTML for about 25 years, but JS isn't in my
      repertoire.

      Using A.I., I have published books, websites and other products.

      Again, so many more things than I would have been able to
      do otherwise.

      I wish you all the best and happy holidays!
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      • Originally Posted by Monetize View Post

        I have a philosophy about cooking:

        If you eat, you should know how to cook.

        Something.

        Preferably something that is edible.
        Ha!

        I gaht that filosophy also.

        Only prahblem is the edible part.

        Meantimes, here's a cool customah service story.
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  • Profile picture of the author Kosmalll
    Interesting data, but perhaps the issue lies not in AI itself, but in how brands integrate it. If the technology doesn't provide real value to users, skepticism is inevitable. AI should serve people's needs, not just be a marketing gimmick
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  • Profile picture of the author chatpoint001
    Ai is constantly evolving and it will be accepted by more and more people. chatpoint.
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  • Profile picture of the author GordonJ
    Thanks for the study. Here is my recent AI experience.

    I was gifted a new HP 17" laptop for Christmas, cause I like to watch football on a bigger screen, but still want to be able to be mobile...so, I try to get online and there is a problem.

    Brand new HP laptop purchased from their web site. And the AI bot in support could not help and had me call tech support...which is another BOT that answers the phone and gets information so it knows how to direct your call.

    So, it asks for the serial number. No prob. And I get sent to Business support which tells me the warranty on that device expired in 2018. WHAT? WTF?

    So I give him some more info, and he says that they RECYCLE serial numbers, and this new/old one is for consumer division, so he transfers me...and guess what happens in consumer support? They are stumped due to the serial number, so they have to transfer me again...and it continues for 2.5 hours, FIVE REAL PEOPLE, who finally tell me to not tell the bot on the call any serial number and when I try that I get hung up on.

    So call sales. Ask how to return the thing. A person apologizes profusely, and then connects me to business support, because of the serial number.

    HELLO DELL.

    So, AI, for all its greatness, adheres to rule one of computers. Garbage In/Garbage Out.

    Why would a company like HP recycle serial numbers? Best guess is they are run by cheap arse dumb bells???

    AI can only do as well as it is programmed to do and after this nightmare on HP street, I have to wonder what other bots have been Gomer Pyled programmed??

    GordonJ

    P.S. Apologies to Gomer Pyle, he actually was a man with a lot of common sense, sorry Gomer, HP wishes they had you as a leader.





    Originally Posted by WarriorForum.com View Post

    A new study conducted by marketing consultancy Lippincott finds that consumers aren't into AI-powered experiences.


    Image source: Live Science

    More specifically, only 29% believe that these new AI experiences have met their expectations. 40% are sceptical about the future role of AI in improving brand experiences.

    And it's not that these consumers are out of the loop. IMO, Meta AI has been underwhelming. I doubt many people use it, either as customers or in their professional lives.

    You can't blame brands for trying though.

    Chime in.
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    • Profile picture of the author max5ty
      Originally Posted by GordonJ View Post

      Thanks for the study. Here is my recent AI experience.

      I was gifted a new HP 17" laptop for Christmas, cause I like to watch football on a bigger screen, but still want to be able to be mobile...so, I try to get online and there is a problem.

      Brand new HP laptop purchased from their web site. And the AI bot in support could not help and had me call tech support...which is another BOT that answers the phone and gets information so it knows how to direct your call.

      So, it asks for the serial number. No prob. And I get sent to Business support which tells me the warranty on that device expired in 2018. WHAT? WTF?

      So I give him some more info, and he says that they RECYCLE serial numbers, and this new/old one is for consumer division, so he transfers me...and guess what happens in consumer support? They are stumped due to the serial number, so they have to transfer me again...and it continues for 2.5 hours, FIVE REAL PEOPLE, who finally tell me to not tell the bot on the call any serial number and when I try that I get hung up on.

      So call sales. Ask how to return the thing. A person apologizes profusely, and then connects me to business support, because of the serial number.

      HELLO DELL.

      So, AI, for all its greatness, adheres to rule one of computers. Garbage In/Garbage Out.

      Why would a company like HP recycle serial numbers? Best guess is they are run by cheap arse dumb bells???

      AI can only do as well as it is programmed to do and after this nightmare on HP street, I have to wonder what other bots have been Gomer Pyled programmed??

      GordonJ

      P.S. Apologies to Gomer Pyle, he actually was a man with a lot of common sense, sorry Gomer, HP wishes they had you as a leader.
      On the bright side...

      it sounds like at least you could understand them.

      I had to call my bank a couple of weeks ago, and after the usual two minutes of typing or saying blah blah blah, I was put on hold.

      When someone did answer I could barely understand a word she said. I have no idea what her native language was.

      After I hung up I really still didn't have an answer I could understand.

      I really just wanted to call the local branch...but I guess now they route the calls through some main call center.

      I have nothing against anyone from any country...but I don't recommend using someone who barely knows English to deal with English speakers.

      I was offered the chance to take a survey at the end of the call and I made my thoughts known.

      I got a call back the next day from the bank about my review. Apologies and apologies.

      Ok, great, but are they going to fix the issue?
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      • Profile picture of the author GordonJ
        After her 7th apology, I told the girl to SHUT UP. I said one more apology and I'm going to get really mad, that is when she sent me back to BUSINESS help, which could be of no help.

        I felt bad for a NY minute, some poor girl in SE Asia having to deal with someone who has spent two hours on the phone talking to idiot bots, but all the BIZ tech support were Americans, but the consumer side, almost all were non English (as their first language) speaking helpers.

        GordonJ
        Originally Posted by max5ty View Post

        On the bright side...

        it sounds like at least you could understand them.

        I had to call my bank a couple of weeks ago, and after the usual two minutes of typing or saying blah blah blah, I was put on hold.

        When someone did answer I could barely understand a word she said. I have no idea what her native language was.

        After I hung up I really still didn't have an answer I could understand.

        I really just wanted to call the local branch...but I guess now they route the calls through some main call center.

        I have nothing against anyone from any country...but I don't recommend using someone who barely knows English to deal with English speakers.

        I was offered the chance to take a survey at the end of the call and I made my thoughts known.

        I got a call back the next day from the bank about my review. Apologies and apologies.

        Ok, great, but are they going to fix the issue?
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  • Profile picture of the author Kay King
    I did laugh - but it was a sympathy laugh.


    How do some of these companies stay in business?
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  • Profile picture of the author Don Jose HLG
    Yes Meta AI has been a letdown...but I cant imagine working without ChatGPT...so there's that...
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  • Profile picture of the author bijutoha
    I've found tools like Otter.ai incredibly useful for transcribing spoken words into text. It's fascinating how this technology can bridge gaps for people with hearing disabilities, making conversations, lectures, or meetings more accessible. Even more impressive is how accurate and fast it turns real-time speech into clear, structured text. It's one of those practical AI applications that genuinely improves lives and makes communication more inclusive.
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  • Profile picture of the author Luna Davidson
    AI's potential is huge, but underwhelming execution, like Meta AI, leaves consumers skeptical. Brands must focus on practical, human-centered solutions to build trust and meet expectations.
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  • Profile picture of the author Fahri Baykal
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    Interesting perspective. It seems like there's a gap between AI's potential and how it's being implemented in real-world experiences. I think a big part of the issue is that many brands rush to incorporate AI without fully understanding how to make it genuinely useful or seamless for users. That being said, there are some standout applications, like personalized recommendations and chatbots that actually work well.
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  • Profile picture of the author Wild Man
    Well, it's a new frontier for sure.

    In my opinion AI will replace search engines for one. Search on Google, (for example, I haven't used anything Google in years) it's ads and preferential websites. To find useful information that doesn't involve shopping is a challenge.

    Type your search queries into AI (I use Grok) and all that comes up is useful information. Very little digging required. It cuts out the middle man. It searches the net and then distills the info. into a synopsis.

    I suppose they will eventually put ads on it in some way, but for now it's an awesome time saver and deliverer of much better, relevant information.

    As Gordon said, as with any computer program it can only do what humans have programed it to do. In my opinion it will never be "intelligent," or anything more than a useful computer program.

    Wild Man

    Example of a real search I just did, because I'm thinking of ordering some canned chili:

    "high quality canned chili"

    When looking for high-quality canned chili, several brands stand out based on taste, texture, and versatility:

    Hormel Chili: Hormel is considered by many to be a top choice, particularly for its meaty, bean-free varieties which are excellent for hot dogs or as a base for quick meals. The Hormel Chili No Beans version is noted for its rich color, tender meat chunks, and a balance of spices that give it a nice, savory depth without being too soupy. However, the Hormel brand also has its critics, especially for some varieties that might lack in flavor or have an off-putting texture.

    Stagg Chili: Stagg's offerings, like the Dynamite Hot Chili with Beans, are praised for their spiciness and hearty, thick consistency. This brand has been highlighted for its high-quality appearance and taste, with spices like habaneros providing a noticeable heat. It's particularly recommended for those who prefer their chili with a kick.

    Amy's Organic Chili: While Amy's Organic Medium Chili has received mixed reviews due to its sometimes bland flavor profile, its spicy version is well-regarded for its deep red color and more authentic chili taste. This brand is also appreciated for its organic ingredients, though some find the flavor could be enhanced with additional spices.

    Campbell's Chunky Chili: Though not always at the top of the rankings, Campbell's Chunky Chili with Beans has been noted for its consistency, even if it's less chunky than advertised. It's criticized for lacking bold flavors but can be a decent option for quick meals or when mixed with other ingredients.

    Wolf Brand Chili: Wolf Brand is another brand that's well-regarded, especially for its traditional chili flavor. It's often recommended for applications like chili cheese dips due to its texture and taste, though it might not excel in all taste tests.

    BUSH'S BEST Canned Chili Magic: Recent posts on X highlight deals on BUSH'S BEST Chili Magic, suggesting it's a popular choice for those looking for a quick chili starter. This product is noted for being a source of plant-based protein and fiber, low fat, and gluten-free, making it a versatile option for various dietary needs.

    When choosing a high-quality canned chili, consider the specific use (like topping hot dogs, making a quick meal, or adding to other dishes), your preference for heat level, and whether you prefer chili with or without beans. Also, looking at organic or special dietary options like those from Amy's can cater to different needs or tastes. Remember, while these brands are generally well-reviewed, individual taste preferences can vary, so trying out different varieties might be the best approach to finding your personal favorite.
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    • Originally Posted by Wild Man View Post

      BEST Canned Chili Magic
      All I know is, dusspite the aerodynamic shape, ain't no way no chilli gaht any kinda invite inta my persnl vestibyool.

      I hear there are Pep Gurus who can crack off the Top Ten Chilloes DIRECT TO TEAR DUCT.

      But yanno there are easieh wins from trooly comfort zone lyin' down an' shit.

      NO PAIN. NO GAIN. NO CHILLI UPPA MUH ASS PLZ BCS I AIN'T STOOPID.
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