What the “the tale of kale” can teach you about customer care on social.

When Chick-fil-A recently announced it was dropping coleslaw from it’s menu in favor of healthier menu selections such as kale and broccolini, the company received a social media backlash nearly as bad as the outrage about New Coke in 1985.

read it all:

http://www.brainymarketer.com/power-...customer-care/

You do not need a Blog to be Successful at Email Marketing

Okay, as many of you may know already I really try to just tell it like I see it.

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No holes barred

And yes I can sometimes piss off a lot of people.

But no harm done, right :>)

Well, here is something that pisses me off.

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