How not to do customer service.

Ordered a camera from camerabox - the website said it was in stock and my debit card was charged straight away. 2 days later an email arrives from camerabox saying that the item was not in stock and would not come into stock as it was a discontinued item. No problem said I - just refund my card and I will try and track it down elsewhere. No reply, no refund. Another email sent - no reply. Another email 2 weeks later - no reply. Tried phoning - no...

Hi. My name is Roy.

I started looking for business opportunities on the internet in the Spring of 2004 after the company I worked at for 22 years was sold. I was a senior manager in the company and helped grow it from a $2 million company to a $20 million company, but the new owner had a lot of mouths to feed in his family and he began looking for ways to make the higher paid employees, like myself, not so enthusiastic about their work and their jobs. After 3 ½ months of that I resigned....