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Customer Service Survival

Posted 28th April 2010 at 07:01 PM by Paul Barrs (Internet Business Success with Paul Barrs)

By Paul Barrs

It was about 3 in the afternoon, yesterday. Quite hot and I was second in line. OK, no problems so far – if I were 15th in line I might not have been to happy. However, I wasn’t at the checkout where most of us associate “lines in waiting”, but rather I was at my local bike store picking up a front wheel for my push-bike that had been in for repair.

Standing in line before me was a pleasantly attractive 40 something lady who, without any doubt,...
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