A Question Of Grammar

35 replies
So we all know Dan Kennedy isn't a stickler for grammar. Says so in The Ultimate Sales Letter. And yet a lot of critique on here can be found concerning that very thing. Spelling I can understand the issue. Hard to look past their, there, Thierry Henry...... but grammar?

Is it important to the buyer? The reader? Or just those who are looking for bad grammar. Personally I can't think of a single time bad grammar forced me to NOT buy something.

Is Kennedy wrong?

James
#grammar #question
  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by JamesDLayton View Post

    Personally I can't think of a single time bad grammar forced me to NOT buy something.
    There've certainly been times that "very poor literacy" has driven me away from sales pages very quickly indeed.

    One thing's for sure: good grammar isn't normally going to alienate many potential buyers.

    I think it depends how bad the grammar is, and why it's bad. It sometimes depends on the context, too.

    I don't think the important issue is really about "whether Kennedy's right or wrong", nor do I think that "being a stickler for grammar" and "using grammar so bad that it obscures the meaning" are the only two alternatives: there's a whole spectrum of possibilities between those two extremes, too.

    I've sometimes knowingly used "incorrect grammar" where I think it's helped, for some reason.
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  • Profile picture of the author splitTest
    Depends on the product, the audience, and what you mean by bad grammar. Just like when you're selling face-to-face. Even the medium counts.

    I think as a copywriter (especially a generalist) you may be called upon to write in the "voice" of your audience. Different voice for nascar fans than for opera buffs. Grammar may come into play.

    You might have to "unlearn" certain grammar rules. But don't worry -- all it takes is a few years in a special "re-education" camp. And shock therapy. And maybe a cerebral implant.
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    • Profile picture of the author JamesDLayton
      Funny that you mention the general thing. I am aiming to move into weight loss since I have dropped 70lbs recently and know EXACTLY what people are thinking in that situation. I have only been writing copy for a few weeks, picked up some decent clients, still moving on up the ladder as they say. But your point of course is spot on.

      AND of course good grammar won't put anyone off so time to sharpen the pencil again

      Thank you so MUCH guys for your feedback. Always a pleasure.

      James
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    • Profile picture of the author JamesDLayton
      Originally Posted by splitTest View Post

      And shock therapy. And maybe a cerebral implant.
      Isn't that called marriage? So glad my other half doesn't haunt these forums



      J
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      • Profile picture of the author ThePromotionalGuy
        James,

        Great post!

        I've struggled with this very issue for years. My wife is an English major, great speller, avid reader...oh what the heck she's perfect!!!!

        I'm not gifted in this area. To be blunt, I am a terrible speller and grammar is not my native tongue. Oh I speak fluent American English, I just can't put it all together without constant rewriting.

        With that said, I still write copy for my wife's business and it pulls in clients every week. She can't figure it out. She proof reads my material and like ALL GREAT WIFES, let's me know what's absolutely wrong with it.

        Do I heed her advice...ah...nope!

        Why?

        Because people do not need a "Sales" pitch. Just talk to them like you are talking to a close friend.

        When you are in front of your buds you always put your best foot forward but never try to speak over their heads.

        If you use a conversational approach, like we do here in the forum, your sales copy comes across as genuine, honest and believable. You don't have to try so hard to sell.

        Grammatical errors do happen. But that's why we have draft 1, draft 2, draft 73...
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        • Profile picture of the author JamesDLayton
          I look at Facebook posts a lot. A LOT of local commerce now happens on these small local Facebook groups.

          I see posts like: New Grls Shoes Sz 7 Nva Bin Used Call Emma: 999999

          I see that ALL DAY, people selling like they are texting someone. I see them getting 20/30 messages and selling all day long too. So I think you're right what you say. Speak to your clients base in a way they know how to respond. I myself have tried to post things on these local selling groups.

          Perfectly described etc... not a sausage.

          James
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          "We are what we think about
          all day long." - Earl Nightingale
          One of the easiest transformations I ever undertook as a copywriter was reading that quote every day.
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          • Profile picture of the author TracyBelshee
            Originally Posted by JamesDLayton View Post

            I look at Facebook posts a lot. A LOT of local commerce now happens on these small local Facebook groups.

            I see posts like: New Grls Shoes Sz 7 Nva Bin Used Call Emma: 999999

            I see that ALL DAY, people selling like they are texting someone. I see them getting 20/30 messages and selling all day long too. So I think you're right what you say. Speak to your clients base in a way they know how to respond. I myself have tried to post things on these local selling groups.

            Perfectly described etc... not a sausage.

            James
            God I hope this isn't our future.... I hate text speak. If my kids text me, I expect them to at least attempt using the English language.

            A few years back there was an article about a teacher being sued for failing a students paper. The student had riddled the paper with text speak and was rightly given a failing grade. Never heard the outcome, but can only imagine what the outcome may be in the future.

            This is coming from a high school drop out. Barely finished 2 years and only had enough credits for the first year. What I know of reading and writing comes from reading a lot. I just don't see any excuse for not even attempting to write in understandable english (or whatever language).

            Being grammatically correct? Not so concerned. Proper punctuation? I can't do it most the time myself. But at least try.
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            • Profile picture of the author The Niche Man
              I think it all comes down to the person. The only problem is you don't know who that person is.

              I imagine if it's a rain storm outside and you sell umbrella's a misspelled word or writing a passive sentence or two won't matter.

              But most people read copy looking for reasons not to buy as opposed to the opposite. Bad grammar just gives many people another convenient reason to bounce.
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            • Profile picture of the author JamesDLayton
              Originally Posted by TracyBelshee View Post

              God I hope this isn't our future.... I hate text speak. If my kids text me, I expect them to at least attempt using the English language.

              A few years back there was an article about a teacher being sued for failing a students paper. The student had riddled the paper with text speak and was rightly given a failing grade. Never heard the outcome, but can only imagine what the outcome may be in the future.

              This is coming from a high school drop out. Barely finished 2 years and only had enough credits for the first year. What I know of reading and writing comes from reading a lot. I just don't see any excuse for not even attempting to write in understandable english (or whatever language).

              Being grammatically correct? Not so concerned. Proper punctuation? I can't do it most the time myself. But at least try.

              I don't know if it's the future but I know that there is a FLOOD of buying and selling going on through local Facebook groups. It makes Craigslist look small trust me. And they are doing it with the most basic, hard to understand language and WINNING. So if that trickles through to mainstream copy who knows. Or is it just a select group of an educational standard? Hate to generalize but it's worrying. I am almost tempted to split test something in the groups in that language and see what happens.

              J
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              "We are what we think about
              all day long." - Earl Nightingale
              One of the easiest transformations I ever undertook as a copywriter was reading that quote every day.
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              • Profile picture of the author Cam Connor
                Don't let your copy be affected by the grammar, don't make decisions about your copy based on grammar. Go for good copy FIRST. If it doesn't interfere with the copy in a negative way, then generally use good grammar so that at least they (your readers) know that they're not dealing with a stupid person.
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                • Profile picture of the author JamesDLayton
                  Originally Posted by Cam Connor View Post

                  Don't let your copy be affected by the grammar, don't make decisions about your copy based on grammar. Go for good copy FIRST. If it doesn't interfere with the copy in a negative way, then generally use good grammar so that at least they (your readers) know that they're not dealing with a stupid person.

                  Good advice Cam

                  James
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                  "We are what we think about
                  all day long." - Earl Nightingale
                  One of the easiest transformations I ever undertook as a copywriter was reading that quote every day.
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              • Profile picture of the author TracyBelshee
                Originally Posted by JamesDLayton View Post

                I am almost tempted to split test something in the groups in that language and see what happens.

                J
                It would be interesting to see the results. If I was buying though, and had the choice between the ad posted above, and one with the exact same words but written with full words, I'd choose the latter.

                I'd be worried I'm getting something that fell off the back of a truck going with the former.
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        • Profile picture of the author Raydal
          Originally Posted by ThePromotionalGuy View Post

          James,
          Do I heed her advice...ah...nope!

          Why?

          Because people do not need a "Sales" pitch. Just talk to them like you are talking to a close friend.
          You hit the nail on the head right here! And I htnk this is the point DK is
          making. People seldom speak with correct grammar. Only when they
          write they become more careful and so "writing like you speak" sometimes
          means that grammar is sacrificed.

          -Ray Edwards
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  • Profile picture of the author marks2424
    I have read on the internet and other forums to write to your audience, if you are selling something to a college professor then write how they would write, if you are writing to an idiot write to them. I have also read in general not to write much past the 10th grade level because it is to easy to confuse people and people on the web want things as simple as they can get it.

    I once had my niece look over two versions of one of my sites web pages, the first had a 1200 word article the other was about 700 words. Same article just not as much information, she looked at the first and said she wouldn't read it because it was too long, I asked her but if she were looking for information and it takes 1200 words to give the information you need what do you do, she said she wouldn't read it.

    For me I have a difficult time putting articles together with this in mind make the article too long and run the risk of people not wanting to read it. Make it too short and you may not put in enough of the right information but I do always try to do my best at grammar because if the grammar is off the sentence doesn't read right.
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    • Profile picture of the author The Niche Man
      Originally Posted by marks2424 View Post

      I have read on the internet and other forums to write to your audience, if you are selling something to a college professor then write how they would write, if you are writing to an idiot write to them. I have also read in general not to write much past the 10th grade level because it is to easy to confuse people and people on the web want things as simple as they can get it.

      I once had my niece look over two versions of one of my sites web pages, the first had a 1200 word article the other was about 700 words. Same article just not as much information, she looked at the first and said she wouldn't read it because it was too long, I asked her but if she were looking for information and it takes 1200 words to give the information you need what do you do, she said she wouldn't read it.

      For me I have a difficult time putting articles together with this in mind make the article too long and run the risk of people not wanting to read it. Make it too short and you may not put in enough of the right information but I do always try to do my best at grammar because if the grammar is off the sentence doesn't read right.
      He, He:
      I wonder if you told your niece the 1200 word article had instructions on ...

      • How to get front row seat tickets to the next Justin Beiber (or whoever her favorite is) concert.

      or

      • Where a $100 bill is hidden in her room.

      Would she read it?

      Moral: In most cases, people who say they wouldn't read long copy, really mean they won't read long copy that appears boring or doesn't sufficiently grab their interest. If you come at them with the right angle ... they'll read!
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  • Profile picture of the author AmericanMuscleTA
    The ones who find all the grammar errors are out looking for the errors, not reading your message.

    There are a lot of grammar Nazis around... I'd suggest staying away from them.
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  • Most customers of copywriting services care they are told in school that if the grammar is bad it will not sell, of course that is not true but they don't know it. We as copywriters have to get the grammar as properly and standard as possible in order to get paid even that it doesn't affect sales that much but it is what is is!
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    • Profile picture of the author Memetics
      The laws of grammar to some extent aren't laws at all in copywriting. I prefer to think of them more as guidelines. Obvious grammatical mistakes should be avoided at all costs as they can jar a reader out of the flow of the copy and stop them in their tracks.

      But... playing around and pushing grammar in new (but not too new) ways can lead a reader to a call to action like a horse to hay if you know what you're doing.
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  • Profile picture of the author ZhaoAnXin
    I think it's important.

    I don't think it's important that you use complex grammar, but I think it's important that you use simple or the appropriate level of grammar correctly.

    I think an understanding of how grammar effects thought is also a powerful tool for someone who can write good copy - for reasons which I'll explain below.

    First though - I think a LOT of it comes down to how you're positioning yourself in your market, or what kind of expert you're positioning yourself as.

    For example - If I read a sales letter from Frank Kern and it had an obvious grammar mistake - I probably wouldn't think much of it.

    On the other hand - if I read something from Eben Pagan and he made a noticeable grammar mistake - it would create some kind of incongruency in my mind -

    Because of the type of expert he has positioned himself as.

    A guy with a bot or software that does something useful? I don't care.

    A conversational hypnosis product and there's something that's obviously a mistake and not something meant to be inductive? Your credibility is hurt.

    Here's a simple example of how understanding the way grammar changes thinking could be useful:

    In most newspapers, and in most news media - when a person has been shot - they'll normally use an active tense. Active present or active present continuous, usually:

    "Authorities say the man shot his wife after. . . "

    But - more or less every time there's a police shooting, they use passive tense to take the onus or responsibility off of the police as the subject or the doers of the action:

    "Witnesses say that after police arrived, the man was shot 27 times." (NOT police shot the man)

    Generally passive tenses (is/are done, was/were done) are used when the subject or the doer of the action is unknown or not important (or when you want to mitigate guilt. . . Ever heard a politician confess? "Mistakes were made". . . Never "I made a mistake").

    Nearly every method of salesmanship or copywriting has corresponding grammar which is most appropriate, and which people will respond best to.

    Future pacing? By the time you finish reading this letter you will have realized that you might want to use future perfect (Will have done or will have + past participle).

    Talking about the hypothetical future? If you understood the difference between the 1st, 2nd and 3rd conditional you could make it more believable.

    Even simple things like ability in the past/present/future. Could/Can/Will be able to.

    Any higher level persuasion stuff like time distortion? You've got to understand and be able to manipulate grammar.

    Anyway . . .

    Those are just some examples.

    And I don't mean to say that grammar is the most important element in copy, or that it's more important than understanding buyer psychology, having the right USP, nailing all the elements of good copy, etc. -

    But, as others have said - doing it right probably won't hurt, and I think understanding not necessarily the "rules" of grammar, but the possible results or effects of grammar is very useful.

    And that's my opinion as a buyer, not as an expert copywriter or anything.

    If something that breaks the rules of grammar serves the interest of the copy - fair enough. "I'm just like y'all" in that regard.

    But if I was talking to or reading something from a copywriter who clearly didn't understand grammar and couldn't use it correctly I'd want to see pretty impressive previous results.

    Somebody like Dan Kennedy or Gary Halbert or Kern or whoever are exceptions to the rule not because the rule isn't likely to be generally true, but just because they're exceptional at what they do.
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  • Profile picture of the author Scott McKinstry
    Wrong Grammar That's Okay:

    "Bills It's Okay To Pay Late"

    (should be Bill's That Are Okay to Pay Late" -- but who wants to read that mouthful?)


    Wrong Grammar that ain't okay:

    "They laughing when I sit piano ~ but when I starting play!"

    RULE: If your English marks you clearly as a non-native speaker, you need to fix it. (For example, If you can't see what's wrong with the butchered headline above). That's the grammar flaw you see targeted on this forum most often.

    But if it sounds like informal vernacular, it's just fine and dandy. (Appropriate to the diction of your audience, of course.)
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    • Profile picture of the author JohnRussell
      Originally Posted by Scott McKinstry View Post

      Wrong Grammar That's Okay:

      "Bills It's Okay To Pay Late"

      (should be Bill's That Are Okay to Pay Late" -- but who wants to read that mouthful?)
      Really? That would turn me off reading further right away.

      Why not...

      "Late Bills? These ones are OK..."
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      • Profile picture of the author BudaBrit
        Originally Posted by JohnRussell View Post

        Readability trumps grammar.

        But that's not an excuse to be lazy.

        Your grammar should be perfect unless you have very specific premeditated reasons to make it imperfect.
        Indeed.

        Originally Posted by JohnRussell View Post

        Really? That would turn me off reading further right away.

        Why not...

        "Late Bills? These ones are OK..."
        I guess that means you're not the target audience, then Lots of posts like these on Facebook every day. They're read, they're shared and they must do the business. Sure, it's not copy, but it still has an important part in the buying process for youngsters today.


        For me, grammar has turned into something more...

        Living in a non-English speaking country, you see the mangling of grammar every day. Sometimes it's fine: it's understandable and doesn't really impact on your buying decision. Most of the time, however, the writer screws up the whole meaning of the sentence, paragraph or whole piece by - usually - a misplaced comma.

        That's not the worst thing, though: they believe they're experts at English and are hired by managers who learned Russian at school to be English language specialists. Those managers know no better.

        The other problem is in learning English. Most language students want native speakers to teach them. There's one problem with that: they're rubbish.

        My wife was teaching at a language school where she had taken some very successful classes. She's a non-native speaker but is an English major and knows grammar better than me.

        One day, the school decided to split one of the classes she was teaching. Twice a week they would be taught by a native speaker. That native speaker was - inevitably - an American student who had picked up one of those TEFL courses (costs between $100-400 and you're "officially" a teacher).

        One day she came into class and the students asked her why she had taught them incorrectly. Problem is...she hadn't. The native speaker had. Yet who are those students more likely to believe?


        Which brings me on to another point.

        Your grammar has to be good enough that it does not erode your believability. That's all.
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  • Profile picture of the author JohnRussell
    Readability trumps grammar.

    But that's not an excuse to be lazy.

    Your grammar should be perfect unless you have very specific premeditated reasons to make it imperfect.
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    • Originally Posted by JohnRussell View Post

      Readability trumps grammar.

      But that's not an excuse to be lazy.

      Your grammar should be perfect unless you have very specific premeditated reasons to make it imperfect.
      John,

      I think you hit nail on the head! Get as much as readable as possible then focus on getting the desired action. Some people will find the flaw and not continue listening, watching the copy, but 100% perfect is not possible. I think the key is optimal, not obsessive as some people push for.
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  • Profile picture of the author fsiegel
    Banned
    Some people tend to shy away from bad grammar but it could depend on how bad the grammar is. If the context gets lost, you know its really bad. Personally, I prefer, good grammar on the copy.
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  • Profile picture of the author beastwood
    Banned
    Bad grammar can be off-putting to some. For me its best to have the grammar as perfect as possible.
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  • Profile picture of the author JamesDLayton
    Thank you for your comments everyone. Good to see the support here. Much Love. J
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    "We are what we think about
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    One of the easiest transformations I ever undertook as a copywriter was reading that quote every day.
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  • Profile picture of the author skyreader7
    Do glaring grammar errors cripple your copy's meaning? Does sloppy punctuation destroy your copy's rhythm?

    If bad Grammer kils you're massage might not never get acros like you think it dose!

















    1
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  • You can sell without perfect grammar, the nitpickers say it's not true, but they are not true. It can be done but my opinion is get the grammar as close to the nitpicker grammar police as possible so you can sell to a few of them, they are a minority and they normally don't by but it's a small effort, so why not do it!
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  • Profile picture of the author angiecolee
    To sum: it matters when it matters. It doesn't when it doesn't.

    Copywriter, know thy audience.
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  • Profile picture of the author HeySal
    Some people here seem to be confusing "bad" grammar and "informal" grammar. There's a difference between the two.

    Informal grammar can actually encompass certain "wrong" grammar, but can pass with no problem to the audience if it's a form that is generally used in speech by the audience you are addressing.

    The problem lies in whether the "mistake" or "misuse" is one that stands out as "unfamilar" to the crowd. The misuse of sound alikes such as "they, their, they're" will always send up subconscious flags in readers minds. Enough of these flags and typos and mistakes become a credibility liability that even the reader does not recognize as such. A "mistake" that takes the normal colloquial form used by a particular audience will not cause such flags and will not effect the response because it will not stop the reader's eye or engage the conscious thought process of deciphering. Conversely, a statement like "we don't need no stinking [whatever]" is extremely ungrammatical and incorrect, but it is an emphatic form off "error" that will not cause the eye to stop, thus not creating an opportunity for objection.

    Anything that registers as unnatural, abnormal, or incorrect will defeat your purposes because it stops the eye and engages the conscious thought process, which allows the reader to make choices - you don't want that. You want them to read as if the brain work has already been done for them.
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  • Profile picture of the author JamesDLayton
    Thank you for your comment HeySal. I agree with you. It's not a clean cut thing. Many levels of grey and ultimately up to YOU to decide if it flows or works.

    James
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    "We are what we think about
    all day long." - Earl Nightingale
    One of the easiest transformations I ever undertook as a copywriter was reading that quote every day.
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  • Profile picture of the author HeySal
    Did ya notice that I had to come back in and "proofread" my own writing? LOL - that's another thing that gets to me is that some people think that posts in forums need the same quality as a dissertation or sales page.

    Grammar Nazis drive me nuts -- and are usually incorrect in a lot of their beliefs.
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  • Grammar is a little important.

    It's bad to look like a complete retard, but it's also bad to sound too stiff and formal. Generally speaking, you want to sound like a normal dude.

    BAD: im sure if you buy this your success will be increase a lots.

    ALSO BAD: With the help of this fantastic product, you will achieve splendid results; in fact, I'd go so far as to say it could be transformative.

    GOOD: After 40 years in this business, I can tell you that this product is the best in its class... And I've seen (and tested) 'em all

    The first example is so bad it just makes the writer look like an idiot.

    The second is grammatically correct but too flowery.

    The third is the happy middle: pretty much OK grammar, but not wordy or pretentious either.

    Like someone else said, good grammar will never hurt you as a copywriter, while bad grammar often will.

    I'd add to that, though, that grammar isn't so important that it will save you from poor communication. If you don't speak in a way that most people can relate to, your grammar won't save you.
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    • Profile picture of the author grantveronica
      Grammar matters of course. But it's not the only thing you consider when looking at something. If the grammar's too bad, it might affect but then the substance is what matters in the end (unless it's a grammar site). For instance, I see a lot of funny photos everywhere showing products with very poor grammar and misspelled words that are very obvious, but you see, the products are still moving. It really depends.
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