2CheckOut just declined my application without any clear explanation!

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Hello Fellow Warriors,

Just wondering if anybody is having any hard time just like me with 2Checkout. I applied for a 2Checkout account for my shopify store. First they asked for my citizen ID card and utility bill, I submitted those. Somehow they thought that's not enough. They they asked for my bank statement and phone bill, I submitted those as well.

Then I got their reply that, since I am dropshipping on my shopify store, I need to submit retailer-wholesaler agreement before I sell someone's product. Wow!! That means if I have 50 suppliers then I have to prepare an agreement for each of them, sounds cool! I however was not tired still, and removed all the products from my store except the ones I got from 2 suppliers. Then I prepared an agreement copy, signed it with my complete details and then sent those to my suppliers. They signed that as well and sent it back to me. I submitted those 2 copies to 2Checkout and requested them for a quick review.

After 2 days I got an email -- Your account has been declined. I tried to log into my account and found that it has been completely removed! I called their customer service and was told that the documents I submitted cannot be accepted though they are not going to explain any exact reason! Wow! What a great experience I have gathered with the so called global leader in online payment service!

Have anyone else have faced the same issues with them?
#2checkout #application #clear #declined #explanation
  • Profile picture of the author dave_hermansen
    Almost all payment processors say that they do not accept dropshippers even though they would gladly accept business from some of the biggest dropshippers on the planet - Amazon, WalMart,etc. It's not information that you want to volunteer.
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    • Profile picture of the author shimul0011
      Originally Posted by dave_hermansen View Post

      Almost all payment processors say that they do not accept dropshippers even though they would gladly accept business from some of the biggest dropshippers on the planet - Amazon, WalMart,etc. It's not information that you want to volunteer.
      To be honest, I told them the first time that I will be dropshipping and I also mentioned my store address. I wished they told me in the first place if they have any difficulty accepting dropshippers.. They did not seem to have any trouble then and they just kept asking for documents like citizen id, bank statement etc. After I provided them all, I was asked to provide copies of my agreement with suppliers! I am just confused thinking what sort of transparency they are trying to maintain when they do not have any clear explanation for my account declination!
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  • Profile picture of the author ank27
    Hello, really surprised me your message, because I work with them for 8 years and have always found understanding and support. I do not know from what country are you from, but maybe now changed the policy. Because now there is a "reliable" and "unreliable" countries ... unfortunately ...
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