Getting traffic but no conversions on my store. Have done many changes still nothing.

So I am going to ask the same question I ask every Alibaba Dropshipper that comes on here. This will be harsh but a good learning lesson for you.

Why would anyone buy from you? What are you selling that they can't buy at Amazon, Macy's, Nordstrom or any other place? What do you offer that would make up for the risk of buying from you?

Are you cheaper? No. You are selling a watch for $600 that can be bought on Amazon for $40? Or a $205 briefcase they can buy from Alibaba for $80?

Do you carry things no one else carries? Nope, most of it can be found on eBay or Amazon.

How about customer service? No phone number, no live chat, not even an email address, just a contact form.

Good Story? Nope. Don't care you are a young motivated entrepreneur.

Add on top of this, its not a very good looking site. You are selling luxury goods with a site with no polish to it. You are selling lifestyle products, with no lifestyle.

My Advice: Scrap the website, save yourself the money and go back to square one. Find a niche that is underserved, that has little competition, especially on Amazon, and build a business around that. Stop trying to take shortcuts and actually build a sustainable business built around providing something unique to customers, whether its a lifestyle, a feeling, or unique products they can't get anywhere else.

I don't agree with the guy above.

Mostly it is your targetting that sucks. I can't see your Facebook ads, but I'm 100% confident that it is where your problem is.

Forget about entering a niche without any competition. This is not a good way to think. You want to enter niches where people are already buying and have a high quality store (your store is not bad actually), and SOLID market research in Facebook (this is probably your problem).

I know I would stop the second I got to your shopping cart page. I will NEVER proceed to checkout and give you all of my information just to see how much you are going to charge to ship. Either add an "estimate shipping" calculator to the shopping cart page or offer free or flat rate shipping so that people know what the full cost is going to be before giving you their email address, etc. Yeah, I see the free shipping promotion but when the cart page says that shipping will be calculated during checkout, I cannot trust that promotion.

As far as what the other two have stated, I agree much more with OnlineStoreHelp than with MValmont. For sure, you need to be in a niche with some competition. That said, if the competition is blowing your prices away, you are definitely not getting true wholesale pricing and you will never be successful.

You really need to pick a story here and stick with it. In the previous comment, you stated that you stopped advertising on Amazon and now you are giving all kinds of sage advice on how to do well on Amazon, even though you apparently were not able to do it.

Of course, this has nothing at all to do with this post. We were talking about having competitive prices. Amazon was pointed out as just one of many websites that have better prices than him. Nobody ever said anything about selling on the Amazon marketplace.

Hi Chris,

Before I set up my own marketing company I worked in various business but most notable is my work in the wine and whiskey market.

In these markets you are almost 100% relying on branding and marketing to convey to the customer why they should spend x amount.

This is often despite the fact that in taste tests cheaper wines and wines from less fashionable countries come out on top.

Even for the exact same bottle you can pay varying amounts depending on where you buy - a wine shop, a luxury supermarket or with a meal will all cost different amounts for the exact same product.

I guess the message here is don't be afraid of being higher priced.

Now on the reverse side of this nothing on your website presents an image of being a high end store

Is this really the logo of a high brand store?



Within the last year I set up a friend and fellow warrior up in business selling jewelry online. As apart of our research we looked at the various high end jewelry stores and looked at their style and how they presented the items.

We used this as a resource to create a template for the store. My friends site (i suspect like yours) used aliexpress as a source for getting the jewelry. The difference is that we hold a small amount of stock and don't drop ship.

If you are drop shipping from aliexpress I highly recommend that you test purchase a few products. What you will often find is that the product arrives in a plastic mail bag with a different price on the outside.

None of this screams high end and will destroy your chances of repeat business.

Honestly its not feasible to build a real business by always chasing new business (unless you are a funeral director in which chase you don't want repeat business). We include an instruction booklet that guides them on how they can receive a free gift and marketing literature with discount coupons.

You lose the ability to do this kind of promotion if you dropship. You are leaving a lot of money on the table by following that business model (however trendy it may be)

We also upped the perceived value of the product by modelling ourselves on Tiffanys.

When a customer receives our package through the post they find inside:

• A decorative paper gift bag
• Gift Tag
• Branded Jewelry box with a ribbon on
• Jewelry Cleaning Kit
• Jewelry Care instruction booklet
• The item they purchased.

This branding helps create the 'higher value' which means we can charge more - much more than our competition and keep happy customers.

Compare that to a crappy plastic bag.

I always like to do the grandmother test. If my grandmother showed me the item (and packaging) and told me the price would i feel that she had been conned or got a fair deal?

Sadly the gurus pushing the dropshipping from china aren't interested in the lifetime value of your customer or in you establishing a real business.

Its a quick buck for them selling you a 'how to sit on your arse and do nothing' course or earning an affiliate fee from shopify.

For any e-commerce business to flourish two things are must, first is the product you are offering and second is the price factor as it is in the human nature, people always reach for cheap and quality goods.
Some of the other points to be noted:

1. Discount offers: if you are giving some discount offer say buy two and get 10% discount on your next purchase.
2. Customer membership plan/ loyalty points: It is a good practice to give points to repeating customers. This, in turn, increases the sale factor for the products.

As you said you have already run some ad campaign for your products but still no result maybe you are just targeting the wrong audience base.

Hope it helps.

Your store is offline...

Now I have to go into the conversation

I get your situation because I am on the same page as you when I was starting, Well I don't say that I am already successful at this rate but at least it has improved. Keep the website running. What I did were completely out of the books or articles.

Do you target local? Because although I am targeting nationwide deliveries, I started selling in the my city first. I joined local FB buy and sell groups and started selling my items their. Once I converted them into sales, that's the only thing I send them the website and telling them that they can purchase again through the site.

Yup, manual and slow but customers trust is the hardest thing to gain when you are starting. Aside from that, I took a picture with every order, created an album and upload all transactions in their. The next time someone doubts why he should buy, I just send the album link as proof of being legit seller.

Aside from this, also tried offline campaigns to create brand awareness. Sponsoring events, concerts, shows, public speaking, flyers. Grab every opportunity to make a sale and learn from your market experience.

I see your shop is currently unavailable.
You should more thing about your target group.
Problem can be hidden there