4 replies
So I'm pretty new to the email marketing industry. I just got hired as an email delivery assistant 6 months ago and things were going pretty smoothly up until about the end of December.

We started getting constantly listed on Spamhaus DBL. Every single domain we mail from is listed on the DBL. That wasn't so bad because they don't get caught up in many filters.

Now we are getting on the SBL/CSS Spamhaus lists. The majority of our domains/ IPs and almost every day. We even got a new server, new IPs, and new domains and they immediately got listed.

It sounds like it's bad emails, but we checked - sending exclusively to company emails and we have one or 2 domains that send to the same lists and do not get caught up in Spamhas (beyond the DBL of course :/)

Does anyone know how this could happen? How a domain we have NEVER sent an email on could get listed on Spamhaus DBL and how our IPs are always getting listed on CS/SBL?

We even stopped "snow shoeing" and changed to only use one IP per domain, to no avail.

--We have cleaned our email list, we have the unsub link (I am trying to implement the 'List-Unsub' within the week) and I take out abuse emails ASAP.
#delivery #email marketing #insurance #spamhaus
  • Profile picture of the author JoelDean
    Well i do and set up my own servers for my mailing campaigns using dedicated server with PMTA and interspire. getting blacklisted is inevitable even you're sending to your opt-in list - there is no exceptions
    on this. What you'll need is to get PMTA so you can expand more reach and better output.
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    If you're going to refer people to your signature this is what they'll see.

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  • Profile picture of the author fulfilledlife
    Have you tried to remove your domain from the Spamhouse DBL? The process is automated and takes about 2-5 minutes.

    I've recently found one of my domains (not even sure how it got there) in their database and had to undergo the process myself.
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    Try not to become a man of success, but rather try to become a man of value - Albert Einstein

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  • Profile picture of the author Kingfish85
    Originally Posted by bplatte View Post

    So I'm pretty new to the email marketing industry. I just got hired as an email delivery assistant 6 months ago and things were going pretty smoothly up until about the end of December.

    We started getting constantly listed on Spamhaus DBL. Every single domain we mail from is listed on the DBL. That wasn't so bad because they don't get caught up in many filters.

    Now we are getting on the SBL/CSS Spamhaus lists. The majority of our domains/ IPs and almost every day. We even got a new server, new IPs, and new domains and they immediately got listed.

    It sounds like it's bad emails, but we checked - sending exclusively to company emails and we have one or 2 domains that send to the same lists and do not get caught up in Spamhas (beyond the DBL of course :/)

    Does anyone know how this could happen? How a domain we have NEVER sent an email on could get listed on Spamhaus DBL and how our IPs are always getting listed on CS/SBL?

    We even stopped "snow shoeing" and changed to only use one IP per domain, to no avail.

    --We have cleaned our email list, we have the unsub link (I am trying to implement the 'List-Unsub' within the week) and I take out abuse emails ASAP.
    Spamhaus picks up listings when emails are sent to spam traps - meaning, you have been or possibly still are sending emails to their designated email addresses used to specifically pick up SPAM.

    Spamhaus also lists by individual IP, Domain & also full net blocks, depending on the amount of SPAM originating from the same network.

    The problem is most likely that you're already on their radar, and it's going to be hard to get off of it.

    Many providers who filter against blacklists will simply discard the message, so you might "think" it's getting past a filter but in reality, the messages are getting merely dropped before getting to an email account.

    New domains/IP's isn't the solution as it'll follow you.

    We even stopped "snow shoeing" and changed to only use one IP per domain, to no avail.
    So...you're aware that you're actually sending SPAM. I believe you should know what the solution is, but the damage is most likely already done.
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  • Profile picture of the author Megan7
    Default Spamhaus

    Sending emails without being noticed by SpamHaus is a real pain. It needs excellence in the field of email marketing to get a successful inbox delivery and not getting listed on Spamhaus.

    How your servers and IPs are listed on spamhuas when they are not even used is because of the fact that once they find out some one is spamming they list other Domains and IPs registered under same name.

    We are using Airemailer.com for our business as an email marketing strategy they are using white labeled, good reputed domains and IPs to avoid spamhaus listing which ensures delivery to the inbox.They have all essential features a serious user can dream of. I suggest you to must give it a try.
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