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1 {{ upvoteCount | shortNum }}

Getresponse, need help >_<

by favconnection
1 replies
Hi,

I have a few problems/questions about getresponse.
I have talked to a nice girl of their team but she was unable to answer my questions...

1) I try to use the custom fields in a HTML form.
I create the form myself, here is how it looks like:

HTML Code:
<form action="https://app.getresponse.com/add_subscriber.html" method="post">
<input type="hidden" name="campaign_token" id="campaign_token" value="my_camp_id" />
<input type="hidden" name="thankyou_url" id="thankyou_url" value="http://my_thank_you_page.html" />
<input type="hidden" name="start_day" id="start_day" value="0" />
<input type="hidden" name="forward_data" id="forward_data" value="post" />

<input type="hidden" name="customField1" id="customField1" value="blablabla1" />
<input type="hidden" name="customField2" id="customField2" value="blablabla2" />

<button type="submit" id="btnSubmit">Send</button>
</form>
The form works, I can add new subscribers in the campaign.

The problem is that customField1 and customField2 are not received/used by getresponse.

What I try to do is to send some informations in the very first email of the autoreponder, for example:

"...here are your email and your password:
Email: blabla@yahoo.com
Password: xxxx
"

For this email I have the email of the user, but the passord is empty!
It means that getresponse did not use the custom fields (customField1).

So I really don't understand how the custom fields work...
I have created each custom field in getresponse.

Then I have created the form in my website, with all the required fields + a few custom fields.

The process works, the form can add new subscribers to the campaign,
but getresponse does not read the datas in the custom fields, so I can't finish the work...

2) Automation

Can you explain me how to do this:

=> Auto responder with 7 emails (1/day) for OTO
=> If the user buy the products, move him to another campaign, with 7 emails to make him purchase the Upsell...
=> After the 7 days, move him to another campaign and stop the emails for him.

I just need to know how you proceed when you create a funnel with at least 1 OTO and 1 Upsell (and maybe 1 downsell).

You create 2 or 3 campaigns and add a few rules to move the customers from one list to the other?
(I just want to make sure I do the right process)

Another question, how exactly jvzoo works with getresponse? I have linked the account with the API Key, but I would like to know what Jvzoo does with the getresponse account.

3) Gmail, the email goes straight in the spam list!!!

Well, that question was funny with the girl...
She just said "The customer has to put the email in the white list, simple..."

No no no...

So the question is, am I doing something wrong in the email OR Getresponse has problems to send emails to Gmail addresses ? (like they are blacklisted...)

Thank you!
#&gt&lt #>< #getresponse
  • Profile picture of the author favconnection
    I found the solution for the question 1!

    The custom fields created manually in the HTML form must be prefixed with "custom_", this is mandatory!

    For example, If I want to create a custom field named "gender", in the HTML form this field must be "custom_gender"

    So it becomes something like:

    HTML Code:
    <input type="hidden" name="custom_gender" id="custom_gender" value="blablabla" />

    BUT, in Getresponse, the custom field must be created and his name must be "gender" (without the "custom_").

    To verify if it worked, register a new customer, then click on his name to see the details window, you should see all the custom fields sent by the HTML form.

    After that you will be able to use the custom fields in the emails.

    If you want to display the datas of the custom fields in the emails, make sure that their "Hidden" options are not checked! (You can modify in the custom fields section of the site).
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