Mailchimp big problem! Please help!!

16 replies
Mailchimp big problem! Please help!! I was setup 9 automation for 9 days, after 3 days sending emails, the account is banned. It's says 'Terms of service violation'. So many mailchimp account was banned when try to continues mail. I always used footer unsubscribe and mailling address. But this is a bad habit of mailchimp. Can you suggest- what can I do for this. Are know any other email provider that's not facing the problem?
#big #mailchimp #problem
  • Profile picture of the author Frank Donovan
    Originally Posted by Ajom Mahmud View Post

    Mailchimp big problem! Please help!! I was setup 9 automation for 9 days, after 3 days sending emails, the account is banned. It's says 'Terms of service violation'. So many mailchimp account was banned when try to continues mail. I always used footer unsubscribe and mailling address. But this is a bad habit of mailchimp. Can you suggest- what can I do for this. Are know any other email provider that's not facing the problem?
    That's what can happen if you don't read the TOS in advance.

    https://mailchimp.com/legal/acceptable_use/

    Many of us here caution against using Mailchimp for MMO/affiliate offers whenever the topic comes up, but for some reason, the service still gets recommended to would-be affiliate marketers.

    Be grateful you found out before you'd built a substantial list. Most of the other well-known autoresponder services are more IM-friendly.
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    • Profile picture of the author Ajom Mahmud
      Thank you. So I need to leave the mailchimp.

      Thank you Sir, many more people vote the Aweber. So I will switch this.

      'Aweber or Getresponse is more suitable for MMO/Affiliate marketing' I understood now.

      MailChimp is a ridiculous for customer support also. They have not any reply in 6 days. I'm a freelance, I working email marketing ok fiverr, My many more clients facing very bad experience with mailchimp.

      Thank you for your details reply.

      Mailchimp is not for affiliate and internet marketers- 100% true. Thanks for comment.

      Sir, 'I can just talk from my experience' it's my pleasure because I want to know people's personal experience. and it's help me to get more experience quickly. Thank you so much Sir.

      Mailchimp is SUCK, I want to tell that, but you are already say, thanks. Now I try to Infusionsoft.

      Yes Sir, I understand your words but you don't understand my business! ha ha, please don't mind. Thanks for reply.
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  • Profile picture of the author Ged3
    Yes,
    unfortunately as Frank has said using Mailchimp for affiliate or MMO can get your account banned.


    I have always used Aweber for that reason.


    They are free for the first month then $19 after that - so you could join and try their service for a month and see if it is worth continuing.


    I like their service - they have a very good help desk if you have questions.


    Hope this helps.


    Ged
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  • Profile picture of the author DIABL0
    Aweber or Getresponse is more suitable for MMO/Affiliate marketing if that is what you are promoting.

    If that's not what you are promoting, but was still something that's not acceptable by MailChimp. You could look at sengrid.com, as they are probably the least restrictive.
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    • Profile picture of the author nicheblogger75
      Originally Posted by DIABL0 View Post

      Aweber or Getresponse is more suitable for MMO/Affiliate marketing if that is what you are promoting.

      If that's not what you are promoting, but was still something that's not acceptable by MailChimp. You could look at sengrid.com, as they are probably the least restrictive.
      MailChimp is a ridiculous AR service. They're so smart that they go and shut out one of the largest niches in all of IM.

      GetResponse allows MMO and they are really lenient, except in the last 6 months it's near impossible to get in the inbox of Gmail users. I'm friendly with lots of popular marketers in the MMO niche, and they all have the same problem. If you put in a support ticket, they will tell you it's your fault and that you need to change your "send" and "reply to" domain emails. I know that's not the case because I've tried with all 12 domains I own and still can't get inboxed.

      Also, Gmail gives you the reason why your email is in the spam folder, and it's always listing the GetResponse "send" domain as the reason.

      After speaking with many very successful marketers in the MMO niche, we've come to the conclusion that GetRepsonse is sending out MMO emails on their lower rated or "greylist" domains. It's just a theory, but it's the only thing that makes any sense, since I signed up for a bunch if newsletters that were not in the MMO niche, and not one of their emails lands in my spam box. At this point, I keep asking myself why I keep paying the monthly fee just to have every single email land in the spam folder. Maybe in case they ever fix the problem, I guess.

      That's brings us to Aweber. They are the absolute BEST. Top notch inboxing, user friendly interface, and AMAZING support staff! IMO, the absolute best of the bunch. An industry leader for years and will be for years to come. I've been with them for almost 7 years now and NEVER had a single problem. The only things they don't allow is selling solos and doing ad swaps and click banking. I would never do any of those anyway, as they only weaken your list.

      There are also several other good ones out there. Rocket Responder is a great service because it was created for marketers, by a marketer.

      Some people recommend TrafficWave. I don't. It's only $17 per month no matter how large your list gets. Well, all I'm going to say about that is you get what you pay for. Most people generally join it to promote their MLM style affiliate program.

      As for Sendgrid, they are not MMO friendly, either. I used them for about 6 months, had barely any spam complaints or bounces, and had a seller reputation of 98/100, and they still shut me down because "they do not allow work from home oriented emails."

      My advice is to go with Aweber. They are the biggest and the best. As long as you follow the rules and don't send out spammy emails with misleading headlines you will be fine. You also need to keep your complaint rate very low.

      The main thing is not to get discouraged, because there are hundreds of good AR/email sending services out there.

      If you want to invest a little money, you can even go the self-hosted route with something like ArpReach. You need to be a little tech savvy, but if you're not you can always hire someone to set it up for you.

      Just remember, when you are in the MMO niche you are going to run up against a lot of hurdles. The important thing is that it's a HUGELY profitable niche and once you get going you will make BANK!
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  • Profile picture of the author vishwa
    Mailchimp is not for affiliate and internet marketers. Sending too many emails can banned your account. If you want to do affiliate marketing than you can go with Sendinblue, Aweber, Getresponse.
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  • Profile picture of the author DIABL0
    I don't send MMO from sendgrid, but I know guys that do.

    Sendgrid is one of the most lenient ESPs I know / have few restrictions.

    https://sendgrid.com/policies/email/

    I even just contacted support and they said..."Yes. You can send "work from home" type of emails if your customers engaged to receive emails from you."

    I use Getresponse and send MMO and rarely have any inboxing problems and the account is like 2 years old. I use 2 sending domains and just added a third.

    I have and have had other GR accounts and the only time I have had any real inboxing issues was when open rates were consistently very low (low-quality data). I also wasn't doing MMO, I was sending lead gen offers.

    I also have Aweber accounts and can say the same thing. No real inbox problems unless opens rates are consistently low.

    Which now I just pad accounts with higher quality data to offset.

    I have other ESP accounts as well, GR is the only one I use for MMO, as my core business is lead generation.

    Anyway, I can just talk from my experience.
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  • Profile picture of the author Doan Chi Tin
    My experience with Mailchimp is SUCK.... I've banned 2 accounts with the service.

    I recommend you to switch to Getresponse or Infusionsoft. It's really great choice!
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  • Profile picture of the author Ged3
    Yes its a shame Mailchimp appears to be for IMers until you start promoting and its then disappointing to get your account banned after all the hard work you have done.


    Aweber provides a great service - not only can you promote IM products and affiliate products but you are given a spam score for each email you send out so you can easily create a good successful campaign with them and build a good list.


    Ged
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  • Profile picture of the author JohnMcCabe
    Hate to break it you folks, but banning MMO/affiliate senders is not a 'bad habit' - it's a business decision.

    Y'all with banned accounts took a risk. The TOS explicitly spells out that work from home, MMO and affiliate marketing are not allowed. But you did it anyway, and then whined when you got caught.

    And it's not personal.

    Affiliate/work from home/MMO mailers in general have a horrible reputation for spamming and other unsavory behaviors. You might be squeaky clean, Too many of your peers are not.

    So Mailchimp takes the position of "if it looks like a duck and quacks like a duck, it might not be a duck, but's the smart way to bet."

    As for "one of the biggest niches in IM"? Compared to the real world, we're just a drop in the bucket.
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  • Profile picture of the author phenvargas
    Can we use Mailchimp for iGaming industry such as Online Casino?

    Hope someone can clarify this. Thanks.
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    • Profile picture of the author nicheblogger75
      Originally Posted by phenvargas View Post

      Can we use Mailchimp for iGaming industry such as Online Casino?

      Hope someone can clarify this. Thanks.
      I don't know for sure but I would say no.

      It seems they are mostly after brick and mortar businesses.

      And I don't believe that the MMO/work from home niche is small compared to other niches.

      I just heard a stat today that last year approximately 538,000 new online businesses were started as people are beginning to realized that working their asses off so someone else can get rich is just plain foolish.

      If you are going to work your ass off, make sure that you are the one achieving your dreams and making the money, not some asshole who pays you $12 an hour and thinks you owe him your life for it!

      Sorry for the little rant. I just love to see people making their own dreams come true!
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  • Profile picture of the author Sudais Asif
    Did you disable double opt-in?
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  • Profile picture of the author JohnMcCabe
    Originally Posted by phenvargas View Post

    Can we use Mailchimp for iGaming industry such as Online Casino?

    Hope someone can clarify this. Thanks.
    The only people who can answer that for sure are the folks at Mailchimp.

    Originally Posted by nicheblogger75 View Post

    And I don't believe that the MMO/work from home niche is small compared to other niches.

    I just heard a stat today that last year approximately 538,000 new online businesses were started as people are beginning to realized that working their asses off so someone else can get rich is just plain foolish.
    I think we may have had a misunderstanding.

    When I said that the work from home/MMO niche was small, I was referring to people promoting IM/WFH/MMO products. Since I know that's your focus, I guessed that was what you meant.
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  • Profile picture of the author daniel27lt
    I'm going to say this nice and quick...

    I've used MailChimp and have been banned sending out affiliate links. I learned this the hard way many years ago.

    So, I went and used GetResponse. Great customer support and user interface, but most of the emails when you migrate your existing list are blacklisted, meaning you'll lose a tone of your list. And when sending out an email, most of them get sent to the user's spam folder.

    So I went with Aweber, and that's enough said about that. Aweber is the king of email marketing. If you're serious about email marketing, then I recommend using Aweber.

    I hope this helps.
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  • Profile picture of the author Jimster23
    I had a Mailchimp account for two years and then all the sudden I had the same thing happen to me. It was very frustrating. Luckily, I didn't have anything running that I was in need of keeping. So I ditched Mailchimp. I (also) suggest Aweber. It is much more IM friendly, in my opinion. Best of luck.
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